Candidates About

 

Michael John Clark

 

PROFESSIONAL SUMMARY

Innovative, solutions-driven IT Infrastructure Project Management Professional and Application Development Scrum Master with over 20 years experience in many roles across multiple industries.  Using this vast and varied background in infrastructure, application development and disaster recovery has demonstrated professional expertise in portfolio management, program/roadmap alignment, budget, risk and resource management. Effectively manages multiple concurrent projects with budgets often exceeding one million dollars.

 

Delivers programs/projects on schedule and within budget, despite intense pressure and tight time tables.

Manages and coaches cross-functional teams in matrix organizations both nationally and off-shore.

Effectively communicates business objectives to all disciplines and experience levels of a project team.

Adept at presenting complex, expensive technology proposals to C-level decision makers to achieve buy-in.

Effective liaison between business and technology facilitating synergy of common goals for all parties.

 

KEY COMPETENCIES

 

Executive-level Status Reporting	Team Building	Vendor Management
Portfolio Management	Risk Assessment  and Management	Budget Control
Training/Mentoring	Implementation Planning and Management	Communications Management
QA/Test Planning and Management	Change Management	PMO Best Practices Facilitator
Issue Management	Resource Planning and Management	Project Team Facilitator

           

TECHNICAL SKILLS

 

Project Control	MS Project, MS Visio, MS Office Suite, SharePoint 2007/2010
Development Tools	MS Office Suite VB Scripting, VB, VFP, Joomla!, PHP, HTML, Java Script, .NET
Development Methodologies	SDLC (Waterfall), Agile, Rational Unified Process (RUP)
Database Management Systems	DB2, xBase, MS SQL Server, MS Access, Oracle, MySQL, Sybase
Operating Systems	DOS, Windows, Linux, Unix, MVS/XA, MVS/ESA

 

CERTIFICATIONS

 

Project Management Institute (PMI)	Project Management Professional (PMP)
Scrum Alliance	Certified ScrumMaster (CSM)

 

EDUCATION

 

Keller Graduate School of DeVry University, West Hills, CA
	M.A., Business Administration, with Distinction
	M.A., Project Management, with Distinction
DeVry University, West Hills, CA
	B.S., Computer Information Systems, Summa cum Laude

           

PROFESSIONAL EXPERIENCE

 

Amgen, Thousand Oaks, CA                                                                                                           04/2012 – 10/2012

Pharmaceutical Manufacturer

 

Project Manager

 

Key Project Accomplishments:

            Program Management and Reporting

Design, develop and implement a Microsoft Project 2010/SharePoint 2007-based Program Management and Reporting solution to bring MS Project-like project plans to all resources at the Enterprise level allowing each resource to close their own tasks through SharePoint when completed.  These updates were automatically imported into a Master Program plan at 10 minute intervals allowing Project to recalculate progress for the entire portfolio and export the new figures back to SharePoint giving upper management up-to-the-minute status on all projects within the program at a single glance.

 

Solution included rapid resource assignment, automated task list generation and Earned Value-based management reporting at the Project or the Milestone level as either Outlook email or to Excel spreadsheets.

 

SharePoint 2007 Data Migration

Manage a migration team consisting of 3 Windows System Administrators, 3 Storage Engineers and 2 Networking Engineers tasked with moving Amgen’s entire SharePoint 2007 data store from outdated, slow storage in Rhode Island to new, more efficient storage in Thousand Oaks in preparation for the SharePoint 2010 Upgrade and Migration to Microsoft Cloud projects.  As an enterprise-wide system intense planning, benchmarking and testing were required to ensure complete success.  Increased overall performance by more than 100% and reduced nightly batch processes nearly 50%.

 

EMC CLARiiON Storage Refresh

Manage a team of 1 Storage Engineer, 3 Windows Systems Administrators and 2 UNIX Systems Administrators in all aspects of SAN migration to replace 4 EMC Clarion CX3 storage arrays with EMC VNX 7500 arrays in Washington, Rhode Island and California including server remediation, VSAN configuration, storage design/configuration, data migration and extensive application testing to ensure complete and accurate data migration.  Also served as liaison to the Change Management Board, Life Cycle and Maintenance Review committee and the Amgen business community.

 

MB Systems Solutions, Woodland Hills, CA                                                                                    09/2011 – 04/2012

Consulting and staffing services for a wide variety of commercial clients.

 

Program Manager/ScrumMaster

Assemble and direct the efforts of Project Managers, Business Analysts and Software Engineers from numerous vendors across various industries and lines of business in a blend of traditional Project Management and Agile/Scrum methodologies.  Reinforce existing Project Management best practices while introducing Agile/Scrum to select teams reducing development defects and rework by over 80%.

 

NetApp (formerly Network Appliance), Sherman Oaks, CA                                                                 03/2007 – 09/2011

Provides enterprise-level high availability sharable storage to a global marketplace.

 

Infrastructure Program/Project Manager

Working closely with internal Account and Product Management teams as well as customer Vice Presidents and department managers directed the efforts of Project Managers, Consultants, Engineers, Architects, Business Analysts, DBAs, Network Specialists, and Technical Writers in the successful completion of over 100 projects with budgets between $150k and $5M for over 60 customers utilizing various combinations of NetApp, Cisco, VMWare, Microsoft and Symantec products and resources.

 

Project Objectives and Results

 

The vast majority of these projects resulted in the customers’ ability to store 2-3 times more data using 50% of the original physical space avoiding the need to secure additional expensive data center square footage while at the same time cutting operational overhead by an average of 25%.

 

Projects often included complex and lengthy migration and compression strategies involving NetApp and non-NetApp storage devices requiring meticulous planning and extensive testing strategies.  These projects often required frequent travel to customer satellite offices in numerous U.S. cities to directly supervise installation and implementation teams and drive projects to timely completion.

 

Project Title Summary (Partial List)

 

SAN/NAS Storage Array and Data Migration	MS SQL Server Implementation and Migration
Enterprise Vault Implementation and Migration	MS Exchange Implementation and Migration
Data Center Relocation	Virtual Tape Library Implementation
Backup to Disk (Disaster Recovery)	Oracle Disaster Recovery Implementation
Dynamic Data Center Analysis	VMWare Implementation and Data Migration

 

Partial Customer/Project List

 

Customer	# Projects	Duration	Budget	Location(s)
Siemens/AIG	4	14 Mo	$8M Combined	CA, TX and NJ
Parsons Services Company	2	9 Mo	$1M Combined	CA, AZ and TX
Union Bank	5	2 Yrs	$800k - $5M	CA and AZ
Countrywide Financial	3	10 Mo	$2M Combined	CA and TX
Bank of America	2	13 Mo	$1M Combined	CA, TX, FL, NY and CO
24-Hour Fitness	1	7 Mo	$450k	CA
Fox Entertainment Group	1	8 Mo	$350k	CA
Symantec	1	9 Mo	$250k	AZ
The Capitol Group	1	4 Mo	$150k	US, UK and Switzerland
Southern California Edison	1	11 Mo	$850k	CA
City of Hope	4	15 Mo	$1.3M Combined	CA
The Zenith	2	9 Mo	$1.4M Combined	CA

 

 

Digital Insight, Calabasas, CA                                                                                                        05/2005 – 03/2007

Application Service Provider (ASP) of Internet-based banking services to the commercial and consumer markets.

 

      Software Engineering Project Manager/ScrumMaster

Worked closely with Product Management, Configuration Management, Quality Assurance, Data Security, Operations, Database Administration, and Technical Support teams directed the efforts of up to 22 Software Development Engineers and Consultants supporting multiple releases of the Business Banking product to over 760 financial institutions in the United States using SDLC and Agile/Scrum methodologies.

 

Staff and direct multiple project teams in multiple geographic locations (Calabasas, Westlake Village and Sacramento, CA. as well as Norcross and Athens, GA) keeping all projects and goals aligned with the overall Product Roadmap.  Ensure high level of quality through comprehensive test planning and execution, resolve resource conflicts, lead risk and issue identification and mitigation efforts as well as manage communications between projects, programs and senior management.

 

Founding member of the Leadership Initiative whose charter is to provide mentoring for beginning and middle management personnel in leadership skills to improve their working relationships with their respective departments and staff.

 

MB Systems Solutions, Woodland Hills, CA                                                                                    01/1999 – 05/2005

A computer-consulting firm providing complete turnkey IT solutions to clients of all sizes and budgets.

 

Developer/Project Manager

Staff and manage multiple simultaneous infrastructure and software development projects utilizing local and offshore resources from multiple vendors.  Also created, trained and managed project Managers for an internal Project Management Office (PMO)

 

Key Project Accomplishments (partial list):

Malibu Coast Properties, Malibu, CA                                                                                   09/2005 – 11/2005

Real Estate Agency

 

Selecting a team of 2 developers and 1 database administrator designed and developed a website that allows the company to feature exclusive rental properties to clientele looking to move to the beach increasing sales 300%.

 

·         Photo Gallery/Slideshow	·         Online rental applications
·         Real time price comparison	·         Near immediate response to credit check

 

The site provides for viewing several photos of a given property and allows them to communicate with the agent directly and immediately.

 

Lawsuit Financing, Beverly Hills, CA                                                                                   07/2004 – 04/2005

Litigation financing and investment firm.

 

Staffed and managed a 5-member off-shore development team (1 Project Manager and 4 developers) in the creation of a $475,000 multi-platform/browser-based lawsuit management and tracking application for this high-profile 3rd party litigation-financing firm increasing revenue 300%.

 

·         Portfolio tracking and performance metrics	·         Electronic document storage and retrieval
·         Automatic billing	·         Disaster Recovery and Business Continuity

 

It’s a Wrap!, Burbank, CA                                                                                                    05/2004 – 10/2005

Retail consignment store for the entertainment industry

 

Selected and hired 2 separate teams of project managers, developers and hardware/networking personnel to deliver a $400,000 custom consignment application with 2 custom high-end servers, 19 workstations, and 4 PalmOS handheld devices, 3 laser printers, 6 receipt/label printers and complete LAN /WAN infrastructure to four separate locations throughout Los Angeles County.

 

·         Contract origination, merchandise acquisition and evaluation, pricing, POS, stock transfer and rotation, online display and purchase, remittance processing and management reporting capabilities for inside and online sales processes.

·         Separate handheld-based (PalmOS) applications allowed client to scan barcodes on individual items to: transfer items from warehouse to sales floor and back, mark down prices on selected items and inventory entire stock in record time.

·         Designed and installed custom servers, workstations and networking components to support both inside sales and online presentation and sales.

·         Implement Disaster Recovery and Business Continuity processes and procedures

 

Johnson Controls, Simi Valley, CA                                                                                     04/2003 – 01/2004

Security systems that integrate technologies, products, and services to create smart environments that protect people and secure assets

 

Built a team of 1 project manager and 4 developers on an $850,000 project to design and build a sales force/engineering product configuration application using VB6/Access version for the mobile Sales  teams and a second VB.NET/SQL Server in-house version increasing overall revenue by 50% and sending customer satisfaction soaring.

 

·         System enabled the importing, parsing and storage of each Visio-prepared object/attribute (floor square footage, control panel models, sensor types and server types) for direct database input.

·         Application generated Excel spreadsheets to produce custom-formatted cost analysis reports for Accounting.

·         Data from the mobile versions was uploaded to the corporate server and main SQL Server database for engineering evaluation and procurement.

·         System automated the evaluation and validation of customers’ CAD platform data, streamlining the specification of compatible sensors, control panels, workstations, servers and associated wiring.

 

Washington Mutual, Woodland Hills, CA                                                                             12/2002 – 07/2003

Retail Banking

 

Staffed and managed a 12-member team remediating COBOL source code from newly acquired banks to meet company coding best practices as well as federally-mandated Y2K compliance.  Delivered 2 months ahead of schedule.

 

·         Modified data structures and source code to accommodate a four digit year and correct calculation errors.

·         Integrated newly acquired batch processes into the company’s scheduling and resource pool.

·         Fully documented source code and integrated both the code and the documentation into existing MS Visual Source Safe repository.