Candidates About

 

Diane Beck Project Manager
	PROFILE ▪ more than 20 years in Project Management bringing a deep range of experience ▪ a proven track record of leading large-scale projects for Fortune 500, and other industry leading clients ▪ experience in many industries including finance, eCommerce, insurance, automotive, software, and logistics ▪ dedicated to professional growth, training (e.g. PMP, Agile, Scrum), and enthusiastically meeting bottom-line goals ▪ a contributor to the tech industry in public speaking engagements, writing, mentoring, and volunteer work

		MUFG UNION BANK, Project Manager Los Angeles, CA / Jun 2016 – present   Project Manager in investment banking for the following projects: ▪          The development of a financial technology system that optimized financial data modeling and financial reporting ▪          Organizational change for a business process re-engineering initiative that optimized back-office corporate accounting functions for maximize efficiencies and effectiveness ▪          Regulatory, internal bank controls, SOX compliance and remediation   Led project teams, and oversaw project tasks and deliverables of internal resources and external vendors to project completion.   Created and managed project schedules, reports and status dashboards. Tracked and managed project budgets, and created presentation materials for executive management.
SKILLS Jira, Trello, Kanban, HP PPM, Confluence MS Project Server, MS Project, MS Office SharePoint, Primavera TeamPlay ITG (Information Technology Governance) Siebel TeamSales
EDUCATION AND TRAINING Eastern Connecticut State University Major:  Economics PMP Certified in 2000 Scrum Master Certification (PSM I) in 2017 Toastmasters
PACIFIC LIFE INSURANCE, Project Manager Aliso Viejo, CA / Dec 2015 – Mar 2016   Managed the integration of a new life insurance software product that holds 90% of the division’s revenue.   §  Managed the analysis and creation of end-to-end business case scenarios, the architectural design, and the development of code that translated incoming and outgoing data across numerous systems. §  Led tool selection process including vendor RFPs and demos.   §  Managed and reported on project scope, schedule, budget, risks and issues for the technology team, business owners, project stakeholders, and PMO.   AMAZON, and subsidiary ZAPPOS, Scrum Master Seattle, WA and Las Vegas, NV / May 2013 – Nov 2014 Scrum Master for an eCommerce systems integration project from the Zappos to Amazon products pricing engine.
INTERESTS AND ACHIEVEMENTS Former Toyota sponsored triathlete who competed in 7 Ironman triathlons globally Author of the book: Project Management Secrets: Fortune 500 Project Manager Reveals How to Excel in the Corporate Trenches Technology conference speaker Expert panelist at tech industry events

 (AMAZON, and subsidiary ZAPPOS continued on next page)

 

 

 

The project involved newly developed logic and algorithms for price setting, refined mining of pricing analytics data, optimized code for product promotions, and migrating onto the AWS (Amazon Web Services) cloud platform. The project increased consumer sales on the Zappos website (that possesses tens of millions of retail products with a $2bn+ annual revenue) and reduced inventory costs at warehouses.

-   Facilitated daily scrum meetings for bi-weekly sprints, and managed cross functional issues.

-   Worked with the product owner on the prioritization of product features for sprint backlogs.

-   Worked with the development team on weighted estimates, and tracked team velocity.

-   Jira and an online Kanban tool were utilized for planning, managing and tracking project functions.

 

▪          Project Manager for all Zappos retail product images and video files migrating onto Amazon’s platform. This included toured Amazon photo imaging centers throughout the country to determine streamlined processes for new products becoming saleable faster on the Zappos website. Managed the development effort that supported the refined business process that increased sales volume.

 

▪          A Project Manager for Zappos’ relocation to its new corporate headquarters in Downtown Las Vegas. Managed the build-out of a new data center, voice system, and network infrastructure. Project managed the relocation and installation of all technology infrastructure (including desktops, servers and video conferencing equipment) at the new corporate campus ensuring seamless business continuity.

 

TECH INDUSTRY SPEAKER and COACH

Orange County and Los Angeles, CA / Aug 2013 – Jul 2016

§  A public speaker and panelist for technology industry and business events including national conferences, corporate round-tables, podcasts and Women in Tech panel interviews.

§  Created and implemented in-person classroom programs, virtual live webinars, and one-on-one coaching on career success strategies for Project Managers and other technology professionals.

 

BUSH STREET PRESS, Management and Leadership Author

San Francisco, CA / Dec 2012 – May 2013

▪          Authored “Project Management Secrets: Fortune 500 Project Manager Reveals How to Excel in the Corporate Trenches” (Book Published: July 2013)

 

TOYOTA FINANCIAL SERVICES, Project Manager

Torrance, CA / Apr 2011 - Dec 2012

Managed financial application development projects and system upgrades for the following groups: Product Profitably, Pricing Analytics, Corporate Treasury, Cash Management, and Business Technology Solutions.

▪          Managed project schedules, budgets, scope, and (internal & external) project teams in a matrix organization.

▪          Facilitated multi-million dollar RFPs, vendor selection processes, and vendor relationships.

▪          Created vendor SOWs, managed contract approvals of fixed-fee development and QA work, and ensured contract deliverables by offshore vendors contractually met budget, quality, and timeline agreements.

▪          Created and delivered presentations & reports to executives and steering committees, and presented to governance boards to secure funding among competing projects.

 

SYNOPTEK CONSULTING SERVICES, Senior Project Manager

Long Beach & Northridge, CA / Nov 2010 –  Apr 20011

▪          California Cartage, Toys R Us: Managed the development and implementation of a logistics system for domestic and international shipments of Toys R Us products. The software automated warehouse devices (e.g. conveyor belts), and scanned and routed thousands of inbound and outbound product shipments per day. The system increased product shipment speed, volume, and accuracy of delivery for better customer satisfaction, and tightened product inventory controls reducing financial losses for the company.

▪          PHARMAVITE (SOYJOY and NATURE MADE): Managed the development and deployment of a new web hosting infrastructure, the website migration, and content changes for domestic & international online product sales on soyjoy.com & naturemade.com.

 

 

INDEPENDENT PROFESSIONAL SERVICES (IPS), Senior Project Manager

Clients and projects listed below / Oct 2002 – Aug 2010

 

CAPTIAL GROUP (AMERICAN FUNDS), Program Manager and Senior Project Manager / Irvine, CA

Program Manager for a $17M Identity and Access Management program with Oracle Identity Management.

▪          Responsible for managing and tracking the program’s schedule, budget, scope, and deliverables.

▪          Managed Project Managers, team leads and offshore development vendors.

▪          Facilitated program issues and risks, change control processes and key program decisions.

▪          Oversaw, compiled, and presented project status reports at the program level to executive committees.

 

Senior Project Manager for technology projects that increased data security controls across Risk Management, Information Security, Enterprise Infrastructure, Network and Application Development for SAS70 auditing.

▪          Managed development teams in the US and India, and implemented projects in Geneva, London and the US.

▪          Projects including enhancements to Remedy, creating a Data Security Service Desk, online “Break the Envelope” monitoring/logging, and developing company-wide Information Security policies and procedures.

 

MERCURY INSURANCE, Project Manager / Brea, CA

Project Managed over (12) Application Development, Enterprise Infrastructure and Information Security projects for an insurance system to meet regulatory compliance requirements, improve business workflow, and provide new software features to internal and B2B customers.

 

▪          Led projects to completion under tight schedules and budgets with mandatory compliance requirements.

▪          The most critical was PCI DSS credit card encryption compliance for the legacy and integrated systems.

▪          Managed cross functional internal IT resources and external vendors, and business expectations.

▪          Worked with internal audit throughout projects ensuring internal controls were met and with evidence.

 

Program Management consultant tasked with improving the company’s Project Management Methodology (PMM) and Software Development Lifecycle (SDLC) for the PMO and IT.

▪          Led the defining and collaborative development of a PMM, the customization of an internal SDLC to meet Sarbanes-Oxley (SOX) standards and controls, and the internal training and rollout of both.

▪          Managed the outsourced customization of HP PPM that supported the Project Management Methodology.

▪          Created process flow diagrams and project documentation templates for Project Managers and IT.

 

ENCORE CREDIT CORPORATION, Program Management Consultant / Irvine, CA

Responsible for defining, creating and rolling-out a customized Project Management Methodology (PMM) to optimize project delivery, and support greater transparency of status within the project portfolio.

▪          Created PMO narratives, process flows, and reusable documentation templates.

▪          Trained and mentored resources on the new methodology, and MS Project Server.

▪          Documented formal roles and responsibilities increasing clarity among PMO and IT project team members.

▪          Formalized and documented a Software Development Lifecycle (SDLC) for system changes to production.

 

BNP PARIBAS, Project Manager / New York, NY

Managed the physical build-out of a new $4mm Disaster Recovery site, relocating hundreds of application and infrastructure servers, telecom and network devices from NJ to PA, and building a new network infrastructure. Co-managed a $7M build-out and set up of the company’s North American data center from NY to NJ.

▪          Oversaw the project team consisting of network, telecom, facilities, movers, developers, and vendors.

▪          Managed the project schedule, tasks, budget, issues, and risks in collaboration with the team.

▪          Ran the Command Center during weekend production server moves for successful shutdown, delivery, installation and testing of equipment.

▪          Oversaw business continuity and fail-over planning for seamless operations for next day start of business.

▪          Contributor to contingency planning to ensure uninterrupted business of production server moves.

▪          Oversaw the scheduling and ordering of hundreds of vendor hardware devices & telecom lines purchased.

 

 

TD WATERHOUSE (TD Ameritrade), Project Manager / Jersey City, NJ

Project Manager responsible for ensuring TDWaterhouse’s brokerage system reached Patriot Act compliance.

▪          Led translating government compliance requirements to business, software, and security requirements.

▪          Managed the project schedule, tasks, issues and risks, and the project team.

▪          Maintained close liaison between IT and key stakeholders (e.g. legal, compliance, business) on status.

 

GE CONSUMER FINANCE, Project Manager and Change Control Manager / Shelton, CT & Mason, OH

Project Managed financial application development, bank regulatory projects (e.g. Patriot Act), and the conversion of private label (e.g. Home Depot) credit card processing onto GE’s Oracle Financials system.

▪          Managed full lifecycle projects and project teams, and implemented Six Sigma methodologies.

▪          Responsible for managing project schedules, budgets, deliverables, issues, and risks.

Change Control Manager responsible for enhancing the change control process for a $60M global Call Center system in development, analyzing change requests and presenting to the change control board for decisioning.

 

SEPTEMBER 1993 TO OCTOBER 2002

Consultant to the following clients in NYC, NJ, CT, and the UK: Deutsche Bank Securities, JPMorgan Chase, Zurich Scudder Kemper Investments, JP Morgan, Chemical Bank,

Morgan Stanley Dean Witter, Commercial Imperial Bank of Canada (CIBC World Markets), Hyperion Software,

AIG, Dendrite International, Chase Manhattan Bank, Dow Jones Markets, Chancellor Capital Management   Performed the following roles during this timeframe:

 

PROGRAM MANAGER

§  Managed (9) Project Managers for the build-out of CIBC’s new data center for their world headquarters in NY.

 

PROJECT MANAGER

§  Managed multiple projects for the development of front and back-office financial software systems:

-  Portfolio Investment Management system development for Scudder’s asset management group.

-  Creating middleware software for client-server, global banking systems for JPMorgan.

-  (12) Y2K and Euro Currency Conversion test automation projects for Deutsche Bank’s trade processing.

-  Building-out CIBC’s new Disaster Recovery site and its new network infrastructure.

§  Full lifecycle project management responsibilities including managing teams, budgets, scope and timelines.

§  Customized and documented a Project Management Methodology (PMM) for multiple clients.

§  Responsible for project portfolio reporting and presentations for Morgan Stanley Dean Witter’s PMO.

§  Led the evaluation and selection of software tools (for project management, testing, and defect tracking).

 

PROGRAMMER ANALYST

§  Created procedures, shells, flat files and programs in Visual Basic that read data feeds.

§  Developed and maintained tables and data in MS Access and performed data mapping & data conversions.

§  Coded automated regression & volume test scripts in QA Partner and Segue Silk, and custom methods.

§  Responsible for creating technical environment and software installation in the U.S. and Europe.

 

BUSINESS ANALYST & QUALITY ASSURANCE ANALYST

▪          Created a global test automation plan for Dendrite’s (6) European offices implemented within the US & UK

▪          Gathered business requirements, and documented functional and technical requirements.

▪          Created process flow diagrams, and technical specifications for development teams.

▪          Managed system enhancements and bug fixes with developers, testers and change control boards.

▪          Created test methodologies, standards and guidelines.

▪          Created, executed and maintained test plans, test cases, and automated test scripts.

▪          Responsible for defect tracking, performance tracking, test coverage matrices and quality metrics reports.