Candidates About

H. Emerson Dwellingham II

IT Director and Digital Media Delivery expert with expertise in strategic planning, software and product development, relationship management and leadership

Summary of Qualifications

·         More than 20 years of information technology management experience for diverse industries including entertainment, pharmaceutical and consumer products 

·         Expert in information systems technology, project planning, strategic planning, systems analysis and troubleshooting, quality control, estimating, forecasting, scheduling and planning and tracking of results 

·         Highly knowledgeable about digital media and web development, the management of integrated systems, processes, methodologies and eCommerce. 

·         Thrives at creating and implementing technical and operational plans and strategies

·         Excels at managing relationships between management, clients, vendors and resources

·         Excellent communication, presentation and analytical problem solving skills

·         While with Tremor Media, myself and three others created and established one of the largest third-party video ad networks.

Technical Skills

Ad Servers:

AdTech, Accipiter, DART, OAS, OpenX, Zedo

Assurance Tools:

Agitar Software, Mercury BTO Enterprise

Database:

MySQL, MS SQL2000, Oracle

CRM Solutions:

Salesforce.com

Development Tools:

MyEclipse, CVS, Rally, Rational Rose Clearcase

ECM Software:

CRM Solutions: 

Documentum, Interwoven TeamSite, Lenya, OpenCMS, Adobe CQ, Sitecore

Salesforce, Veevo, MS Dynamics, WP-CRM 

Enterprise Ecommerce Solution

ATG Dynamo 5.6 & 6.0, GSI V10 & V11 Platform, Magento Community & Go Editions, Hybris

Operating Systems:

Linux, Mac, Windows

Programming Languages:

Action Script, ASP, AJAX, HTML5, DTD\Schema, Java, JavaScript, JHTML, JSP, PERL, PHP, RSS, SHELL SCRIPTING, SMIL, SQL, DQL, VB, XML\XSL\XSLT

PM Methodologies:

PMBOK(Waterfall & Spiral), Agile(SCRUM), EVMS, Six Sigma Tools, SDLC

PM Tools:

MS Office Suite, MS Project Server, Visio, Smart Draw, UML (CPM/PERT, User Case), Rally, JIRA, Target Process, Sharepoint

Web & Application Servers

Apache, IIS, SunOne, Tomcat, Geronimo, J2EE, Websphere

Experience

Consultant (Project Manager)                                                                           Jan 2016 – Present

Interactive Intertainment Inc. 

Providing technical expertise, leadership and stategic support for a variety of small to medium size organizations. Guiding  through digital online projects. My duties include: 

·         Helping to define the project scope, methodology and governance 

·         Identifying needed resources.

·         Working with management to develop cost estimates and provide strategic support.

Consultant (Project Manager)                                                                            May 2016 – Dec 2016

Janssen Pharmaceuticals

Lead a cross-functional digital delivery team through a series of site migrations and redesigns, launching consumer and HCP web and mobile sites. My duties included: 

·         Working with business owners to create user stories in Rally and define project scope. 

·         Project Change Control Management – The development of procedures for project change requests (scope and schedule) 

·         Providing strategic support, helping to define and establish a consistent and repeatable delivery methodology to launch a portfolio of mid size to large IT projects

·         Worked with marketing group to ensure all regulatory requirements were identified and met; worked with development team to ensure all these were correctly incorporated

·         Risk Management – The monitoring and mitigations required for project risks and issues.

·         Project Estimation - Working with SME to estimate project level of effort. 

·         Building of WBS, development and grooming of the project backlogs in JIRA

·         Portfolio Reporting – Providing portfolio health, risks assessments and manager of the portfolio Dashboard within JIRA

·         Lessons Learned – The identification of useful project information gained through experience that should be retained for future use.  This is part of PM best practices and was performed at the end of every project at every client and employer.

·         Vendor Management – worked with 3rd party vendors to coordinate the graphical design and development of the technical solution. 

Consultant (Sr. Technical Project Manager)                                                        Jan 2015 – Sept 2015

Comcast (Xfinity URL Migration)

Lead a diverse cross-functional team of Solution Architects, Application Developers and Network Engineers. My responsibilities included:

·         Project Scope and Schedule Management - Gathering and managing the scope of following workstreams within the EBIZ organization: Networking, Development, Quality Assurance and Operational Rollout.  

·         Resource Management – Managed the functional workstreams of the technical resources

·         Project Change Control Management – The development of procedures for project change requests (scope, cost, schedule, etc.). 

·         Risk Management – The monitoring and mitigations required for project risks and issues.

·         Project Estimation - Working with SME to estimate project level of effort. 

·         Building of WBS, creation of User Stories within Rally and the creation of delivery/deployment strategies and schedule

·         Portfolio Reporting – Providing portfolio health, risks assessments and financials within the confines of an IT PMO

·         Vendor Management – worked with 3rd party vendors to coordinate the integration of technology solution. 

Consultant (Sr. Project Manager)                                                                       June 2014 – Dec 2014

Brother Inc.   

Lead the day-to-day work efforts of the Information technology team. My responsibilities included:

·         Schedule, Cost and Scope Management - Gathering and managing the scope of various projects within the Home Sewing (HAD) portfolio of web products and offerings (website enhancements and marketing micro-sites) 

·         Resource Management – Managing the workstream of to the technical resources

·         Project Change Control Management – The development of procedures for project change requests (scope, cost, schedule, etc.). 

·         Risk Management – The monitoring and mitigations required for project risks and issues.

·         Project Estimation - Working with SME to estimate project level of effort. 

·         Building of WBS and delivery/deployment strategies

·         Portfolio Reporting – Providing portfolio health, risks and financials within the confines of an IT PMO

·         As part of the IT team, we were responsible for the management of all DNS and hosting for all internet portal properties

Consultant (Sr. Project Manager)                                                                       Aug 2013 – Nov 2013

Foundry 9

Managed design, implementation and migration of the Chase.com Portal.  My responsibilities included:

·         Helped manage the client expectation and gathered the project scope (website enhancements), technical and business requirements

·         Lead the project team workstreams  

·         Managed project objectives based on requirements and project scope

·         Overseeing the day-to-day development of project deliverables

·         Managed the project risk, scope and budgets.

Digital Delivery Manager /Sr. Client Consultant                                                Jan 2012 – June 2013

Valtech US

Valtech is an international digital consulting and technology service provider that offers Digital Marketing, Product Management and Solution Development to various clients. As the Digital Delivery Manager my core responsibilities included:

·         Project Director for digital web-based projects. As the Project Director, I lead multiple distributed development project teams through a number of digital redesigns and enterprise CMS implementations while following the best practices of Agile (Scrum) and the PMBOK.

·         Worked with clients to define strategy and a product roadmap.

·         Capacity planning, recruitment, development and retention of technical services resources.

·         Managed process for tracking time and expenses for the digital practice, from initial project set-up through to revenue reconciliation on a monthly and quarterly basis.

·         Effectively estimated and priced services offered within the digital organization.

·         Oversaw the successful design, planning and execution of projects; provide a single point of contact for the customer and establishing a multi tiered escalation process.

·         Partnered with stakeholders to establish and nurture a mutually beneficial relationship focused on realizing and maximizing the value of the development team.

·         Defined, implemented, and ensured compliance with a comprehensive project delivery methodology including policies, procedures and deliverables for effective project lifecycle execution.

·         Provided accurate, complete revenue and staffing forecasts; manage the active slotting of resources for current and probable customer engagements.

·         Was a centralized client point of escalation for any SLA-related incident or concern

·         Effectively liaised with and supported key sales initiatives.

·         Provided architectural and technical problem solving leadership when appropriate

·         Utilized excellent written and oral communication skills to facilitate the presentation of company products, practices and methods.

·         As part of the management of the client solution, worked with their hosting provider to manage the hosting DNS service.

·         System and User Administrator of JIRA solution.

Account Director – Consultant                                                                          July 2011 – Oct 2011

Traffiq/MMi (Emerging Media Group)

Traffiq provides a web-based media management solution for Advertisers.  My responsibilities included:

·         Managing an online media spend P&L of $6MM for Sleepy’s Mattress, Pisco Patron and Webster University.

·         Lead a small team of media planners and buyers for display advertisement, SEO and Affiliates Marketing.

·         Provided strategic support to the agency clients and the internal sales team.

·         Managed relationships with online publishers to assure successfully optimization of campaigns, and campaign performance goals are achieved.  

Director, Interactive Project Delivery/Technical Service Director                       Sept 2009 – July 2011

TrueAction , a GSI Commerce Company

GSI Commerce^® is a leading provider of e-commerce and interactive marketing services for some of the largest retailers in the world.  My responsibilities included:

·         Managed the P&L of a $20MM annual program portfolio.

·         Worked with various staffing vendors to recruit the brightest talent.

·         Vendor and resource work stream planning and management. 

·         Helped to establish a centralized PMO that managed project governance, risk management and reporting.

·         Overhauled the estimation and project planning process, which resulted in improved estimates, planning, employee satisfaction and team morale.

·         Worked with partners to define requirements and manage project scope, define product lifecycle and roadmap.

·         Provided leadership and mentorship to a global organization of 125 people consisting of Project Managers, Business Analysis, Application Developers, DBA’s and Quality Assurance personnel. 

Publisher Relations Manager/Sr. Sales Engineer                                             Jan 2007 – Mar 2009

Tremor Media

Tremor Media provides advertisers with both in-banner and in-stream video advertising opportunities on over 3000 top-tier websites as well as offers publishers a suite of products and service to monetize their online streaming video and maximize ROI. My initial role, working with the publisher sales organization to create a process for provisioning publishers as well as provided technical sales support, solution integration architect and on-going technical integration support.  My responsibilities included:

·         Leveraging my project management experience and tools to create and manage the systems integration and technical support processes and methodologies

·         Led the technical and Flash integration of 112 top and middle tier website publishers 

·         Solution architect for the several platform integration (Delve, Maven, Consolidated Streaming & Brightcove)

·         Worked with the Tremor product management team and several third party ad servers (DART, Adtech) and ad networks (Google AFV, AOL Lightningcast and Scanscout) to build in support of their ad delivery solution within the Acudeo platform

·         Led the creation of the Acudeo ad server technical integration documentation for DART and OAS

·         Spearheaded the development of the Acudeo Salesforce Case and Knowledgebase  support portal  

·         Establishing and managed vendors partnerships, partners and client relationships

·         Spearheaded the Salesforce CRM customer & publisher integration

Consultant (Sr. Technical Program Manager)                                                   Feb 2005 – Sept 2006

Sirius Satellite Radio

Brought on to restructure and manage the redesign and implementation of Sirius Internet Radio. This was a $30MM project that was six months off schedule. Succeeded in gaining back two months and completed the project within a day or two of the new launch date. Worked with a project team of over 400 in-house and outsource resources.  My responsibilities included:

·         Providing team leadership and management to a organization of 400+

·         Gathered project requirements (business and IT requirements)

·         Established and managed vendors contractors and service agreements

·         Actively ensured business owners interactions throughout the life of a project

·         Managed deliverables, project scope and risk

·         Established and implemented several project methodology, standards, policies and procedures

·         Put in place processes to manage scope over the project lifecycle

·         Identifying and managed project issues

·         Assessing and managed risk within the project

·         Managed logistics for the project team

Streaming Media Consultant                                                                            Nov 2004 – Dec 2004

ADP Corporation

Provided an in-depth analysis of the intra\internet media delivery solution. Based on the results, I recommended a new intranet topology design as well as an Internet edge delivery solution utilizing Microsoft Windows Media based products. 

Streaming Media Consultant                                                                            Aug 2004 – Nov 2004

BASF Corporation

Lead a global cross-functional team of network architects, engineers and developers to re-architect and implement the changes to the BASF internal network. The new network solution reduced bandwidth by simultaneously delivering a single stream of information to thousands of global corporate recipients. Created a new network topology that included the introduction of new DNS schema and routing table. 

Consultant (Technical Project Manager)                                                             Jan 2004 – July 2004

Johnson & Johnson Ethicon 

I managed the design, implementation and migration of the @Ethicon Intranet Portal.  My responsibilities included:

·         Managed a global matrixed project team of 30+

·         Restructured project objectives based on new requirements and project scope

·         Recast roles and responsibilities based on new objectives and new project plan

·         Oversaw the development of project deliverables

·         Helped to establish the project methodology, standards, policies and procedures based on on SDLC & PMBOK best practices

·         Identified and managed all project risk

Streaming Media Consultant                                                                            July 2002 – Dec 2004

Johnson & Johnson Consumer Products 

J&J Consumer Products Passport Vision provided global streaming video services to all offices and desktops worldwide.  My responsibilities included:

·         Spearheaded a matrixed team of application developers and system engineers to update and reconfigure the LAN to provide worldwide reliable support for live or on-demand streaming video

·         Architected and lead a cross-functional team to develop and implement a custom web based digital asset management and delivery solution

·         Co-managed the day-to-day responsibilities of Passport Interactive Services

Sr. Streaming Media/Web Application Developer                                             June 2000 – May 2002

Martha Stewart Living Omnimedia 

Spearheaded the design, development and implementation of the MSO digital asset management solution.  My responsibilities included:

·         The establishment of a new internal process for the delivery and storage of digital assets 

·         Co-architected the content delivery solution for the MarthaStewart.com website on the ATG Dynamo Platform

·         Worked with the eCommerce development team as a front-end web developer to migrate the mso.com eCommerce portal from ASP to ATG Dynamo 5.6 & helped to upgrade to version 6.0

Sr. Web Application Developer/Streaming Media Solution Architect                Jan 1998 – May 2000

The Weather Channel/ Weather.com 

Senior Member of The Next Generation Group responsible for creation of the following weather applications:

·         Co-creator and application developer for the first Weather.com streaming video solution

·         Created and developed the first interactive television weather application on the following platforms; MS WebTV, OpenTV, WINK, Liberate and WoldGate

·         Co-architect and developer on the first wireless weather application 

·         Co-architect and developed the WeatherScan Television application

Education

Pace University

1986 -1989

Major:  International Business Administration and Computer Science