Candidates About

Leon Tsap

A visionary Project Management Professional with over 10 years of project management experience, who creates, applies and aligns innovative solutions to meet strategic business objectives. Expert in managing relationships between diverse project stakeholders. Experienced in leading cross functional teams through all phases of multi-million dollar projects including requirement analysis, scope, design, construction, testing, implementation, review and on-going support. Diverse background includes Marketing, Print Production, Branding, Web, Direct Mail, Budget Management, Compliance, Contract Negotiations, Distribution Channels, PR, and Sales Management across industries. 

Key Accomplishments & Projects

·         Launched project management department using PMP best practices

·         Established new enterprise wide Project Life Cycle Framework for Web projects

·         Developed internal PM methodologies

·         Managed successful implementation of the new corporate website resulting in improved client experience and increased revenue

·         Generated cost savings by re-negotiating vendor contracts.

·         Managed $4M annual sales in creative production for national and international clients. 

·         Ensured compliance by performing audits for ISO9000 certification.

·         Executed annual marketing & promotion calendars within budget ($500K-$1M). 

·         Identified critical paths and potential risks through each project phase to ensure on-time completion for new Manufacturing & Distribution centers. 

·         Achieved expertise in Centers for Medicare and Medicaid Services (CMS) compliance.

Professional Experience

Pros 360, Sherman Oaks, CA                                                                                         February 2017 – Present

Operations Integrator

·         Responsible for managing daily workflow HVAC installers and technicians

·         Develop project proposals including schedules and budgets

·         Manage work sequences, long lead items, and procurement

·         Manage subcontractor scope and performance contractual requirements

·         Develop and maintain long term customer relationships to generate future work

Six Flags Magic Mountain, Valencia, CA                                                                                                 March 2016 – February 2017

Cash Control Agent

Responsible for the cash flow process including accurate and efficient collection and reconciliation of cash transactions in a fast-paced environment.

Quigley-Simpson, Advertising Agency, Los Angeles, CA                                                             June 2015 – July 2015

Project Manager

Provided timely and effective project management services for multiple national clients using traffic systems established by the agency.

·         Created and maintained up-to-date schedules for all projects from inception to completion.

·         Start-to-finish ownership including planning, scheduling, documentation, problem solving, managing change, and extensive communication

·         Troubleshot schedules for bottlenecks, identified obstacles and conflicts, and recommended solutions to ensure timely workflow.  Facilitated weekly status meetings.

·         Communicated milestones, deadlines, dependencies, risks and any changes required

4Over, Inc., Glendale, CA                                                                                                              March 2013 – June 2015

Project Manager  - Web Development

Development, implementation, and management of 4Over’s web services involving cross-functional teams focused on the delivery of new or existing products. Managing moderate to complex projects ensuring completion of projects on schedule and within budget constraints.

·         Managed and executed the architecture, visual design, content creation, and development processes for the redesign of the 4Over web site.

·         Developed and managed of digital/interactive project plans, timelines, and resources

·         Responsible for project scope estimation and dependencies identification

·         Responsible for identifying and mitigating potential project risks

·         Monitor the project from initiation through delivery

Kaiser Permanente Health Plan, Burbank, CA                                                      March 2012 – December 2012

Marketing Project Manager – National Marketing Communications

Provided strategic project direction and tracked progress against objectives to ensure that solutions were appropriate for stakeholders.  Met all project-specific criteria.  Reflected brand standards and ensured consistency with marketing goals.  Developed project documentation.

·         Planned, facilitated, and lead meetings for strategic and moderately complex projects.

·         Delivered formal presentations to various audiences to establish the procedures regarding project-outcome implementation.  Identified key issues to facilitate problem-solving.

·         Provided leadership to communication project teams in support of high-impact, multi-faceted marketing programs within stringent timelines.

·         Wrote creative briefs (core, complex, and marquee-level) and facilitated sign-off by multiple departments and business partners.

·         Resolved inconsistencies and promptly communicated required Legal and Regulatory changes by leveraging Medicare expertise.

·         Served as primary Medicare MarCom liaison for Licensing and Submission (L&S), National Compliance Office (NCO), and Legal departments to ensure consistent application of marketing guidelines.

Herbalife International, Los Angeles, CA                                                                              January 2010 – March 2012

Marketing Project Manager – Worldwide Marketing Division

Managed the creative team and executed the pilot Distributor Experience Tour that encompassed Audio/Video, large format, design, construction, and a self-guided audio tour.

• Directed branding of new and current facilities.  Consulted on effective and efficient marketing campaigns.  Oversaw photo shoots and coordinated press checks.
• Developed and maintained schedules, managed budgets, and updated stakeholders.
• Managed vendors, including sourcing, and negotiated 15% cost reduction.

Russ Reid, Pasadena, CA                                                                                                                January 2008 – September 2009

Project Manager – Advertising Agency

Provided timely and effective project management services for multiple national clients using traffic systems established by the agency.  Clients included:  Gillette Children’s Hospital, Operation Smile, Paws for Cause, St. Jude Medical Center, and World Vision Canada.

·         Created and maintained up-to-date schedules for all projects from inception to completion.

·         Start-to-finish ownership including planning, scheduling, documentation, problem solving, managing change, and extensive communication

·         Troubleshot schedules for bottlenecks, identified obstacles and conflicts, and recommended solutions to ensure timey workflow.  Facilitated weekly status meetings.

·         Communicated milestones, deadlines, dependencies, risks and any changes required

·         Met strict budget targets and delivery dates by negotiating vendor pricing and schedules

LAgraphico, Burbank, CA                                                                                                March 2000 – January 2008

Production Manager – Print & Pre-press Solutions

Oversaw multiple day-to-day print production operations.  Clients included:  Fox Broadcasting, Microsoft, Paramount Home Video, Universal Home Video, and Vivendi Universal Games.

·         Managed workflow between departments to meet and exceed tight deadlines.  Coordinated print production schedules, estimated costs, and confirmed quality control.

·         Managed client relations on a daily basis to ensure ongoing quality and satisfaction.

·         Performed audits for ISO9000 certification to ensure compliance.

Education / Certification

Advanced Project Management Certification (PMP) Program

            Villanova University, March 2014

New York City Technical College – A.A.S. Printing and Advertising Management

           Honor Society – Gamma Epsilon Tau

Technologies

JIRA, Confluence, Slack, Google docs, Advantage, Proof HQ, Huddle/Sametime, Proof HQ,  Database Asset Mgt. System (DAM), Aprimo Enterprise System (MOM) Lotus Notes, Adobe InDesign, Adobe Illustrator, Quark, Microsoft Office Suite