Candidates About

Dwight Millner

experienced digital project manager

Successfully managed all phases of production for hundreds of digital business projects, achieving top ratings for client satisfaction. Led project teams of up to four, managed external vendors & oversaw annual project budgets of up to $600K. Spearheaded up to 28 projects concurrently, generating new six-figure revenue streams & double-digit traffic increases.   worked at Disney Online, Avery Dennison, Vision Internet, including consulting assignments.

TECHNICAL EXPERTISE

OS:                         Mac; Windows; Android; iOS

Web:                     HTML; HTML 5; XML; CSS

Adobe:                 Illustrator; Flash; Photoshop; Dreamweaver

CMS:                     WordPress; Vignette; Drupal; Content Editor; Vision Proprietary CMS

Project Mgmt.: MS Project; Basecamp; Wrike; Trello; Agile & Waterfall frameworks

QA:                        Jira; BTNET

Productivity:      Microsoft Office Suite; Beyond Compare; One Note

Other:                   SEO experience; Google Analytics; Invision (Prototyping); Inspect element proficiency

PROFESSIONAL EXPERIENCE

Technical Project Manager | Advantage Consulting Services (Hawthorne, CA.) | December 2016 to Present

·         Created a “learn to read” mobile app for iOS & Android.  This included the hiring & management of an overseas developer, storyboard creation, creation of a project timeline, budget management & many other tasks. The mobile app is currently in the testing phase. The estimated launch date is late winter of 2018.

·         Built an eCommerce website to sell crochet products. Currently have ten products available for purchase

·         Designed & built a WordPress website to teach solar system facts.

·         Currently studying to earn a CSM certificate, estimated completion early 2018

Project Manager | Vision Internet Solutions LLC (El Segundo, CA) | June 2014— December 2016

·         Led day-to-day project management, from inception to completion, for 28 active clients, totaling more than $600K in projected 2017 revenue. In a challenging fast-paced environment.

·         Manage client expectations for all deliverables & schedules, ensuring effective project governance by applying Scrum & Waterfall system development methodologies.

·         Served as the main point of contact for all client & internal cross-functional team communication. Issued weekly project status update reports for both clients & senior management.

·         Key accomplishments:

o   Became the top revenue generating Project Manager for 4Q15 & 3Q16.

o   Successfully trained over 500 end-users a complex proprietary content management system.

o   Earned an average Net Promoter Score (NPS) client survey (project management performance rating) score of 9.7/10.

o   Proactively identified production process improvements which resulted in a 10% increase in website launches.

o   Elected as Team Leader for a key project for the City of Odessa (TX), managing two Project Managers in the execution of a main site & seven sub websites; delivered the project two months early, under budget, with a perfect NPS design score.

Web Program Manager | Creative Circle (Avery Dennison) (Brea, CA) | February 2012— May 2014

·         Managed day-to-day website operations of Avery Dennison's highest profit-generating international market, Canada. Implemented change requests, oversaw web content/testing/promotions & ensured on-schedule launches.

·         Applied Agile framework to successfully oversee up to 20 weekly website updates, all with bilingual (English & French) requirements.

·         Coordinated the project/program planning, scheduling & tracking, quality assurance, risk management, policy/procedure/legal compliance, technical/project documentation & traffic reports.

Key accomplishments:

o   Achieved progressively higher web site user satisfaction during my tenure, culminating in an 80% positive iPerceptions consumer rating for May 2013.

o   Drove a 30% year-to-year increase in website page views via close coordination with the marketing department to bring to market more consumer-focused content.

o   Honored by Staples as part of the team that won 2012 Canadian Vendor of the Year.

Interactive Website Producer |  ABC Family (Disney) (Burbank, CA) | May 2007—June 2011

·         Directed creative, editorial & production teams of up to 4 in the daily operation of the channel’s extensive interactive website, supporting four original show & 40 movie websites.

·         Oversaw project/program planning, scheduling & tracking, quality assurance, risk management, policy/procedure/legal compliance, technical/project documentation & reports.

·         Selected new photo & video clips, mobile texting & social media site postings & other content.

·         Negotiated with up to 30 vendors to ensure on-time, on-budget delivery of services.

·         Key accomplishments:

o   Generated $300K in new income in 2010, achieving distinction as the company’s leading producer in revenue growth with a combination of enhanced web design/functionality, expanded page views & increased feature sales.

o   Spearheaded the error-free, pre-deadline & on-budget migration of six show & 45 movie websites from Drupal to the Content Editor platform, directing all aspects of the project.

o   Produced a variety of ABC Family special events, creating standalone websites for features such as 13 Days of Halloween, Valentine’s Day & 25 days of Christmas.

o   Honored with three industry awards for original series Huge, Lincoln Heights & Make It or Break It.

o   Coordinated over 75 well-received projects, including webisode series, movie-related videos & other presentations.

o   Conducted interviews with prominent network series & movie stars, including Raven Simone, Shailene Woodley, Joey Lawrence, Russell Hornsby, Erica Hubbard, Neil Jackson & many others.

Web Application Developer| Laureate Education, Inc. (Marina Del Rey, CA) | March 2003— April 2006

·         Performed needs assessment, project development, scheduling, resource allocation, team supervision (of up to 10), budgeting & cost control to deliver website updates for 30 university network clients in 3 states.

·         Successfully managed 15-20 projects weekly with trilingual requirements: English, Spanish & French).

·         Key accomplishments:

o   Developed a comprehensive new registration system, managing a $250,000 budget & a team of 3 programmers, producers, QA specialists & vendors; delivered the project on-schedule & under-budget & surpassed all stakeholder expectations.

o   Enhanced team/project efficiency by authoring multiple websites instructional documentation.

o   Honored as Employee of the Month four times.

EDUCATION/CERTIFICATIONS

Ventura College (Ventura, CA) | Associate of Arts Natural Sciences

CSM Certification (In progress)

Project Manager PMI Certified PMP (In progress)/ Member of Los Angeles chapter