Summary:

Qualifications

Over 25 years of experience successfully managing complex projects through the full project lifecycle, from conception to design, development, deployment and production support once implemented

·      Experienced Information Technology Project Manager, familiar with all phases of the SDLC in structured/methodological environments.  (Waterfall, DMAIC, AGILE, JIT, RUP, etc.)

·      Experienced at managing multiple medium-sized projects at once

·      Skilled at working across multiple disciplines, as well as cross-site team management

·      Strong communication, planning and delivery of status reports and updates to stakeholders, sponsors, and senior management

·      High level experience with identifying and managing top tier, high visibility milestones to timelines

·      Adept at understanding business specifications, documenting requirements and ensuring the end product meets business and design objectives

·      Manage key relationships with key strategic business units which include negotiating business requirements and settling disputes and/or issues, as needed

·      Exceptional contract management and project management skills, including the ability to work collaboratively across the organization and manage multiple projects of various diverse scope in a cross-functional environment

·      Very detail oriented, strong analytical skills

·      Strong business acumen and process analysis, able to ask tough questions and drive out actual needs as opposed to “That’s the way it’s always been done”

·      Successful in team environments with individuals as well as groups (client and internal)

·      Highly motivated and possess a positive attitude

·      Very comfortable interfacing with senior management

·      Very strong soft skills (Relationship Building) and ability to get the best out of a wide range of personality types

·      Results oriented, self-starter, quick learner

·      Strong organization and meeting facilitation skills

·      Project Risk assessment and mitigation skills

·      Strong resource allocation skills

·      Strong written, verbal, and presentation skills

·      4 years experience in financial Services/Banking industry

·      High level user of MS Office Apps: Word, Excel, PowerPoint, and Project

Technical Summary:

·         Technical Training:  All Applications of Ariba Enterprise Spend Management, Ariba Commodity Manager (ACM), Ariba Contract Workbench (ACW), Ariba Supplier Performance Manager (SPM), Ariba Sourcing (AS), Ariba Analysis, Ariba Buyer, Inspector and Upstream Admin support and training

·         Business Training: Project Management Institute: RMC PM Tricks of the Trade

·         ERP: General understanding of interface between PeopleSoft Financials, SAP and Oracle ERP Systems (Accounts Payable and Purchasing) and full Ariba Suite of Applications. Strong Financial experience.

·         ERM: Program Manager of multiple concurrent Projects. Risk Management skills require high priority on all work streams. Experience in vetting Projects before the Data Governance Board once HLDs are complete. Detailed documentation in SharePoint and/or Discovery of potential risk and mitigation plans.

·         Business Applications: Microsoft Word, Excel, PowerPoint, MS Project, Visio Professional, MS Access, and Determine, Procuri Contract Management Systems, Ariba Upstream and Downstream Applications

Experience:

July 2016 to

May 2017

Experience:

Nov. 2015 to

July 2016

Sep. 2014 to

Nov. 2015

Oct. 2012 to

Jan.  2014

August 2011 to

June 2012

June 2010

To August 2011

Mar. 2009

to Jan 2010

Nov. 2007 to March 2009

Nov. 2003

to Nov 2007

Ally Bank, Charlotte NC – Consultant

Level IIII Data Solutions Project Manager/ Customer Information and Analytics

Lead PM for Customer Data Stewardship Group (Big Data Project)

Managed the coordination of the Data Stewards (Decision Makes) from each Line of Business as Ally migrates from a LOB centric data model to an Enterprise Data Model.

Directly managed 25+ individuals across various work-streams within the project.

Data Solutions Project Manager

Worked closely with the Product Management and IT counterparts to create and deliver cutting edge products in the offline and Digital Data space. Oversaw the planning to drive all internal and external resources and activities required to ensure the successful execution of both the development of new data products as well as the transformation of the existing data infrastructure. Focused on defining the project Scope, associated deliverables, and assumptions across all six Lines of Business within Ally Bank. Responsible for effectively communicating and managing the status and risk of these high visibility projects.

Responsibilities:

• IT Project Management - Lead multiple projects and at the same time with a focus on aligning the people within the different Lines of Business with different priorities and moving projects forward in a timely fashion. At the same balance and manage the need to spend the right amount of time spent on managing tools or completing administrative work.
• Process Improvements – Identify where changes would be beneficial and influence others in the buy in and making process improvements quickly.
• Leadership - Manage, motivate, and build strong relationships with people at all levels through the entire project life cycle, including executives and clients. Drive to consensus and influence people when I had no direct authority over them.
• Personality – possess and present a positive can do attitude with an awareness that thrives in a demanding and rapidly changing environment. Able to handle chaos, organize it, and get everyone aligned moving towards a common goal at the same pace.
• Data Experience – Many years of experience in managing data related projects, specifically in the realms of analytics, master data management, reporting, and Big Data.

Wells Fargo Bank, Charlotte NC – Consultant

Level III Senior Project Manager/ Wholesale Operational Risk and Compliance

Responsibilities include:

Project Manager of OCC Mandated Regulatory Compliance Project for Wholesale Loan Servicing and the five supported Lines Of Business that fund thru them.

Managed multiple businesses at once to align towards a single goal.

Directly managed 25+ individuals across various work-streams within the project.

Bank of America, Charlotte NC – Consultant

Level III Senior Project Manager/Consumer Business Technology and Operations

Responsibilities include:

• Project Manager on Associate facing Synergy Project
• Full Agile Development, managing SCRUM Master, Business Analyst and Agile Teams
• Strong Technical background required to manage and drive technical project development
• Comprehend and make decisions in fast paced environment and manage a large workload
• Maintain Energetic, positive upbeat demeanor and lead various teams by example
• Understand and manage the various personality types that makeup the team dynamic and know how to get the most out each resource to get them moving in the sane direction as a coherent, cohesive, collaborative unit
• Manage high work load, ability to get work done while attending multiple daily meetings on a regular basis (Normal work week is averaging 50 hours week)
• Utilize highly technical project management experience
• Knowledge of corporate accounting/finance concepts and processes
• Ability to work independently to solve problems and overcome roadblocks
• Excellent communications skills, both oral and written
in dealing with executive level Sponsors and various Lines of Business
• Strong familiarity with MS Office suite (Outlook, Word, Excel, PowerPoint)
and leveraging these tools to effectively communicate with various team members/peers when required
• Understand business and data process flows sufficiently to facilitate and drive design discussions
• Host Tech Lead meeting on a weekly basis (Open forum for the various Devs to discuss challenges and or successes within the project)
• Responsible for managing cross functional software development teams
• Strong working knowledge of the Apps that these teams engage: Synergy, eComm, ePro, etc.
• Coordinate design, development, and testing support of multiple development teams
• Track deliverables for requirements, design, development, and automation milestones
• Ensure work of various teams is on schedule and dependencies are met to make target dates
• Provide status reports and explanations to program managers, release managers and executive level sponsors, Business Leads
• Manage scope changes with regard to effort, risk, and timeline impact - pushing back when appropriate
• Diagnose and facilitate meetings to quickly resolve issues, defects, or design conflicts.
• Pull together subject matter experts from various technical and business teams as required
• Manage Burndown and Financials in Nexus, PDWare, and report on same
• Weekly Status report out to Executive Management Team
• Entertain questions about blocks and issues that arise form time to time and how to mitigate within acceptable framework (Timeline, budget)

Bank of America, Charlotte NC – Consultant

Level III Senior Project Manager/Consultant

Reference Data Systems (RDS)

Responsibilities include:

• Project Manage multiple App based Projects and provide input based on expertise relating to small and mid-size corporate change initiatives (Change Management) that impacted function or processes in cross-functional or inter-departmental implications.
• Drive integration and collaboration between key Lines of Business and technology Stakeholders
• Provide clear, concise communication to ensure stakeholder participation across the program
• Weekly status meeting before senior management using a 4 Blocker to provide financial status, burn rate, identify issues, interdependencies between projects, possible collisions, risk, as well as any possible change controls required.
• Weekly Status meeting to communicate status or raise issues/challenges to program stakeholders including the PMO. This meeting also served as a time for the stakeholders to address any concerns they might have.
• Managed multiple Application Teams on various projects that required cross-divisional coordination, creation of and management of project plans, App/work stream deliverables, tracking of milestones/highlights, communication, influence and negotiation that impacted on the ability of the department to effectively deliver products or services on time and on budget.
• Responsible for analyzing information, incorporating both internal client (Line of Business) and third party (External Vendor(s)) client issues and concerns, developing, tracking and implementing solutions.
• Responsible for identifying and creating change controls, and ensuring effectiveness of implemented changes and solutions (Creating measurable and reportable metrics)
• Maintain current project documentation for team members and stakeholders on SharePoint
• Maintain and address Action Item Log on a weekly basis
• Provide input on staffing, budget allocation and performance management and compensation decision-making responsibilities for team.

• Development and management of a detailed work plan, risk identification and mitigation plan, development of meeting routines, meeting planning and facilitation.
• Influence the quality and timeliness of deliverables for the project and provides regular status updates
to Stakeholders/Leadership group
• Work on design with architects using appropriate tools, presentations, communications, etc.


• Partner with Learning organization to drive out learning plan across a multi-function business
group for hand-off to production team.

• Experience handling large HR projects
(over $10mm)
• Work closely with technology around HR projects

• Extremely professional and articulate

• Close working relationship with AML team making sure applications were AML Compliant and met AML regulatory requirements
• Worked with AML team to ensure processes were in place that were auditable, repeatable and with tailored to LOB workflow
• Knowledge of various AML models and reporting functions - to maintain regulatory compliance
• Organized, analytical and detailed

• Experience working in a six sigma environment

• Close working relationship with Technology Delivery Manager on $16mm Data Migration project.
• Provide input based on expertise relating to small to mid-size corporate change initiatives that impact single function or process changes across multiple departments and applications.
• Manage initiatives limited in scope to department products, processes or functions that have cross-functional or inter-departmental implications.
• Analyze information, incorporating client problems and concerns, develop and implement solutions.
• Insure effectiveness of implemented changes and solutions.
• Budget allocation, analysis and manage budgets on as many as 8 different projects at one time, largest at $5.2mm.
• Familiarity with Financial tools such as SMART, CLARITY, PCM, NEXUS and FIELDGLASS.
• Provide project management services through the successful completion of individual projects as part of the multi-generational deployment plan.
• Influence the quality and timeliness of deliverables for the project and provide regular status updates
• Assigned to difficult projects because of my strong skills in understanding different personality traits and being able to quickly and adeptly discern the strengths and weaknesses of the individual team members.

Bank of America, Charlotte NC – Consultant (SOW)

Project Manager, SAP Dual Post Control Room – Bank Of America Dual Post Project

·         Successful completion of critical project for BofA to integrate 9 Global ledgers form proprietary systems to SAP. Largest Ledger load to SAP to date in SAP history.

·         One of three Control Room Project Managers working 24/7 rotation responsible for the Dual Post Project of the BofA FSR program.

·         Create, maintain and adjust WBS in MS Project as needed for large picture project and many smaller sub projects.

·         Strong working relationship with Business Finance Team, strong understanding of SAP methodology and terminology, and infrastructure delivery.

·         Managed and coordinated the various technical teams and their personnel on execution of specific tasks at specific times during various phases of the project, FUT, STRING & SIT Testing, Dress Rehearsal, Automated Processing (Runbook – utilizing Autosys), Cutover and Go Live scheduled for and delivered on May 21^st, 2012.

·         Responsible for quick problem resolution and pulling together the proper technical teams as well as the Business leads and decision makers to assure that the critical time lines are maintained.

·         Responsible for managing Data retention, Tracking Multiple files names and locations, created and maintenance of Control Room Training Manual, and help in training new task managers as they are integrated into project as delivery date ramps up.

Bank of America, Charlotte NC – Consultant

Technology Delivery Manager – Ariba GEAC to SAP Conversion

·         Technology Delivery Manager facilitating the development and ensuring completion of the business program through the coordination of tasks, issues and risks working in close association with the System Architects.

·         Measured and monitored progress to ensure that the business requirements were met and delivered on time and within budget and that it met or exceeded expectations.

·         Experience, both in the problem domain (through a thorough understanding of business requirements) and the software engineering domain.

·         Other responsibilities included client management relationship

·         Leadership and management of the program typically delivering results through others, setting the technical and business direction for the group, effective allocation and use of resources throughout various releases (multiple work streams) and establishing team environment.

·         Work with each Change Manager to deliver good solid understanding of the Approvables

·         Work with each one in detail to go over each aspect of their respective BRD’s

·         Document and track any open issues or assumptions that need attention regarding the BRD’s

·         Walk through each Approvable with the Change Manager’s to address the following:

·         Business Process – Develop Impact Assessment Document

·         Impact Analysis. Does this impact anyone, or any groups? (Training, User Experience, Communications, Performance Support)

·         Know what the Technology support requirements are for/to the BST

·         Performance/Volume – Keep track for impact to either of the two

·         Mapping Conversion – Data Conversion, Know what the impact is to the Approvables

·         Data Storage/Archiving – Know limitations as to how or how long data is stored

·         Security – Does this imply a change to the new SAP function that could affect the intended Business Process (Roles, Permissions, do they stay the same)

·         Business Process Controls – Are there risks, is it Audit compliant

·         Reporting Impact – Does it have any reporting Impact

·         (Interfaces) Data Movement – Does this impact how Data is moved between systems? (All interfaces - Incoming Feeds, Back Feeds, Batch Processing) Watch for and anticipate any overlap between requirements

·         (Interfaces) Integration – Does this have integration between work streams? If so, has it had an Integration review?

·         Awareness of PMO Requirements – Traceability Matrix, Fit/Gap requirements, etc