Candidates About

 

Alba Tarashaj
Sr. Business Systems Analyst
 

Summary

Result driven Project Manager, Business Systems Analyst and certified Scrum Master with proven success in IT process management with 10 years of experience. Expert technical background with demonstrated skills in gathering user requirements and converting them into system specifications throughout the software development life cycle projects. Worked for companies in Prizren, Munich, New York and San Francisco. Successful in working with multicultural teams. 

●        8 years of diverse work experience in multiple domains

●        Experienced in working with clients to understand and implement requirements and in providing team leadership for development support teams comprising company as well as client and third party contract staff. In depth knowledge of Software Development Life Cycle process which includes Waterfall, Scrum  and Agile methodologies

●        Strong work ethics and analytical skills coupled with excellent communication and interpersonal skills describing a committed team player.

●        Business needs research, analysis, handling complex issues pertaining to the business process, assisting in depicting workflows, developing and managing requirements.

●        Created UML Diagrams including Use Cases, Activity Charts, Sequence diagrams, Data Flow Diagrams and ER Diagrams using Rational Rose and MS-Visio thus defining the Business Process Model and preparing complex functional requirement documents.

●        Experienced in conducting Joint Application Development (JAD) sessions with end users, SMEs and stakeholders.

●        Involved in Client interaction and support to the marketing team. User meetings- resolve implementation and performance issues.

●        Experienced in Enterprise Business Analysis, Requirements Management, Software / Web Usability, Information Architecture, and Training Materials Development consulting services to corporate clients and maintaining SLAs.

●        Created Test Plan and executed Test Cases based on Design document and User Requirement document for testing purposes reports in Business Objects.

●        Conducted GAP analysis, User Acceptance Testing (UAT), SWOT analysis, Cost benefit analysis and ROI analysis.

●        Defects tracking to prioritize outstanding defects in reporting system. Coordinated between development team and the management team to resolve any conflicts/defects in terms of requirements.

●        Worked on web frameworks in python environment in collaboration with the dev team

●        Thorough knowledge, understanding and experience in using MS SharePoint and TFS for collaboration, communication and content management.

●        Worked with SQL queries to extract application data to perform application validation

●        Use decision tree or cluster analysis to group together customers with similar operating variables, environment, etc. 

●        Highly expertized in tracing requirements throughout the development process and verifying adherence to Requirement Traceability Matrix (RTM)

●        Significant experience in reviewing Test Procedures and creating Test Cases. Extensive knowledge and experience in defect management using HP Quality Centre

____________________________________________________________________________________
Technical Skills

SDLC	Agile Scrum, Waterfall, RUP, RAD
Supporting Languages	HTML, XML, SQL, Python, php, Java
PM Tools	Asana, MS Project, Jira, SWOT, Clarity PPM, Impact, GAP, MS Office, MS PowerPoint,
Modelling Tools	MS Visio, UML, Adobe Illustrator, KeyNotes, Lucid Chart, BPMN, Jira
Business  Tools/Reporting Tools	MS Project, MS Visio, MS Excel, MS Word, MS PowerPoint, MS Access, Design Expert, Crystal Reports, Oracle BI Tool, HPALM, TFS Sharepoint, MS Sharepoint, Domo, Tableau
Supporting Tools	JIRA, Rational Requisite Pro, Rational ClearQuest, Rational ClearCase,
Testing Tools	HPQC, HPALM, RQM
ETL Tools	Informatica 7, Informatica 9.0.1, MySQL Workbench

 ___________________________________________________________________________________Professional Experience

Prodigy Network, Manhattan, NYC

Project Manager and Business Analyst                                                                  March 2018 – present

Successfully Initiated, implemented and deployed a new CRM system (HubSpot) and a new event management system (Splash) for the Prodigy Network team while working on the initiation phase of a new mobile application and revamping the reporting department of all of the Prodigy and Assemblage Team.

Roles and Responsibilities:

●        Collaborated with Stakeholders and SME’s to create Project Milestones, Project Tasks and Project deadlines for the implementation of a CRM System and Event Management System for Prodigy Network and the Assemblage Team

●        Created a Project Charter for the implementation and development teams and assigned roles and responsibilities throughout the project lifecycle

●        Presented the Project Charter and Milestones to upper management for approval

●        Implemented an accountability and responsibility process to hold the team accountable for the roles and responsibility in the project

●        Created a Vision and Scope document for the different Projects 

●        Created a RFP for a mobile application to replace the current website functionalities through an app

●        Studied current flow systems of the Assembly and Prodigy Network

●        Created BRD FRD/FSD and worked with the application vendor to support and enforce requirements are being met

●        Designed graphic user interfaces with page flows, wireframes, page business actions and screen mock-ups

●        Created a data mapping document for the migration of data into the target system from the source system

●        Create Use Cases Diagrams and Use Case Documentsto show the way the data will be flowing from one system to another to display the data mapping process

●        Suggested and implemented and maintained the use of a Requirement Traceability Matrix and Issues and Risk Document

●        Identified the companies Reporting needs and created a reporting requirements document

●        Revamped the companies way of Reporting

●        Proposed a new Reporting Tool based on the reporting requirements and initiated the migration process of the new tool “Domo”

●        Created static prototypes for internal application on iPhone and android phones for inventory purposes

●        Worked with QA lead on testing and conducted triage calls to debug errors.

●        Reviewed technical impact analysis, and identified relevant applications.

●        Organized focus groups to discuss and ensure effective adoption of feedback to improve the usability of the mobile applications and web based applications

●        Participated in Database design sessions, data normalization meetings

●        Worked closely with development Team for SAAS, SSIS, SSRS

●        Worked on a process for change management

 

ConEdison Inc. Manhattan, NYC

Sr. Business Systems Analyst  August 2015 – present

Working on multiple projects including the Gas Work and Asset Management project that will centralize and coordinate the operating systems, track assets and work and help schedule work in a centralized system consequently replacing conEdisons’ legacy systems; as well as the Fuse2Fuser mobile application to document and track plastic pipes that are being installed on the field by mechanics, consequently working to meet the conEdisons’ Vision 2020 goal to be industry best in class, in safety, quality, compliance and customer experience.

Roles and Responsibilities:

●        Collaborated with Stakeholders and SME’s to gather requirements.

●        Created baseline documents

●        Studied current flow systems of conEdison gas department.

●        Created BRD FRD/FSD and worked with the application vendor to support and enforce requirements are being met

●        Gathered functional requirements for cloud web services

●        Designed graphic user interfaces with page flows, wireframes, page business actions and screen mock-ups

●        Performed As-Is Study and To-Be functional blue printing

●        Maintained Requirement Traceability Matrix in Excel

●        Reviewed technical impact analysis and identified relevant applications

●        Created static prototypes for internal application on iPhone and android phones for inventory purposes

●        Worked with QA lead on testing and conducted triage calls to debug errors.

●        Reviewed technical impact analysis, and identified relevant applications.

●        Organized focus groups to discuss and ensure effective adoption of feedback to improve the usability of the mobile applications and web based applications

●        Participated in Database design sessions, data normalization meetings

●        Worked closely with development Team for SAAS, SSIS, SSRS

●        Worked on a process for change management

●        Conducted end user impact analysis

●        Created Risk and Issue list on TFS SharePoint to identify the risks and issues of the project and identify the appropriate mitigation strategy

●        Prepared project charters/plans and identified major milestones

●        Responsible for providing industry standard process and technology expertise

●        Ensure all projects daily progress has been updated via RQM

●        Addressed the needs for business process and system solutions

●        Worked on the coned’s cloud application web framework with the dev team in python environment

●        Supported inbound/outbound interfaces between business systems and 3rd party systems

●        Monitored the status of requests

●        Supported business in ad-hoc activities

●        User support for the mobile application

●        Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance Testing (UAT).

●        Created User Guides for the use of the application

●        Organized and Conducted training sessions for the users of the application

●        Took lead in creating communication plan and communication documentation such as training communication, go-live/deployment communication and system down communications and many more

Environment: MS Office, SDLC, MS Visio, AWS, SharePoint 2010, RQM, TFS, Python

Kaiser Permanente San Francisco, CA

Scrum Master/Sr. Business Systems Analyst                                               March 2012– August 2015

Worked on projects such as redesigning current web-workflows into the mobile space as well as implemented a new IT visibility platform that allowed supply chain teams to see on an item by item level how sales was performing in customers’ facilities.

Roles and Responsibilities:

●        Conducted budget planning through walkthroughs and meetings with Dev Leads, QA and Technical Support Team.

●        Assisted in prioritizing work based on effort, difficulty and necessity

●        Facilitated JAD Session for Requirement Gathering Phase

●        Supported the creation of project charters/plans and identified major milestones

●        Collaborated with Stakeholders and SME’s to get the requirements.

●        Created FSD and worked with dev team to create the SRS

●        Created Requirement Traceability Matrix in HPALM

●        Ensure all projects daily progress has been updated via ALM

●        Maintain HP ALM modules for the team – add each release project in all modules and made sure all project executions are meeting the project milestones.

●        Reported milestones to metrics and mapped requirements to the appropriate test cases in the test plan with HPALM.

●        Analyzed the portfolio of indicators and reports to reduce duplication and ensure the highest quality, targeted reporting

●        Maintained HPALM modules for the team – added each release project in all modules and made sure all project executions are meeting the project milestones

●        Queried reports over tableau

●        Developed PowerPoint presentations for monthly meetings with upper management.

●        Used Waterfall and Agile SCRUM framework for project

●        Reported milestones to metrics and mapped requirements to the appropriate test cases in the test plan and test cases for the User Acceptance testing

●        Extensive skills and experience with COTS implementation.

●        Tracked UAT (User Acceptance Testing) to verify the implementation against the requirements.

●        Extensive experience in SharePoint for configuration, adding users, scheduling tasks, embedding views

●        Reviewed queries that were automatically build by Tableau and edited them as and when needed along with writing basic custom SQL queries to extrat data from various data sources into the BI tool, Visualization tool and Excel reports

●        Engaged in test planning, controlling, and strategies

Environment: SCRUM, MS Office, SDLC, MS Visio, HPALM

Fidor Bank AG, Munich, Germany

Analyst        April 2010 – January 2012

Integration of a CRM Platform to automate all marketing and social media related tasks for the marketing and customer service department of the bank.

Roles and Responsibilities:

●        Facilitated POD workshops for the requirement gathering phase

●        Assisted Project Director in establishing Vision and Scope document

●        Generated a unique WBS with principles of Waterfall

●        Captured more accurate cost information more specifically labor and downtime cost for the banks employees

●        Worked on the SLA and got it approved by the Governance Board

●        Organized focus groups to discuss and ensure effective adoption of feedback to improve usability of web application

●        Extensively worked on collecting requirements for SOAP web-services 

●        Created database stubs for testers to test the new system using SQL Sequel Queries

●        Responsible for providing industry standard process and technology expertise for critical S2P (source to pay) and logistics systems and processes

●        Addressed the needs for business process and system solutions in all areas of S2P and logistic systems

●        Supported S2P and logistics inbound/outbound interfaces between business systems and 3^rd party systems

●        Developed and executed communication plans

●        Met with system vendors to implement a CRM system

●        Assisted in developing and preparing a social media marketing plan

●        Facilitated several workshop session, survey/questionnaire, brainstorming sessions, user interview workshops, and data collection with business users, system architects, development teams, and SMEs and evaluation of To-Be process solutions

●        Published articles to promote, market and brand Fidor Bank as the world’s first Social Media bank

●        Performed SWOT Analysis and GAP Analysis, assessed As-Is website

●        Designed Graphic User Interface static and dynamic prototypes using MS-Visio, Mockup Screens, and Adobe Dreamweaver for better understanding of the solution

●        Organized shareholder and stakeholder meetings

●        UAT – Developed UAT Test Plan and performed UAT tests along with the Business Users

●        Maintained Fidors’ social media pages

Environment: MS Visio, GAP Analysis, MS Project, FICO, EXECUTE (CRM System)

NTP Coca, Prizren Kosovo   
    
Project Management/Analyst                                June 2008 – September 2009

Integration of a Supply Chain Management module of ERP to manage the supply chain planning, supplier scheduling, and order to cash, purchasing, and warehousing and inventory process.

Roles and Responsibilities:

●        Prepared project charters/plans and identified the major milestones of the project.

●        Developed PowerPoint presentations for the monthly leadership meeting

●        Identified major milestones for the project

●        Tracked and reported project milestones to upper management

●        Collaborated with Stakeholders, (Subject Matter Expert) SME’s to get the requirements.

●        Extensively performed GAP analysis in the project, as there were numerous, ‘As – is’ and ‘To – Be’ conditions.

●        Prepared stakeholder presentations in order to update them about the current stand of the projects

●        Co-ordinated Post deployment support

Environment: RUP, Rational Requisite Pro, UML Use Cases, HTML, SQL, Use Case Documentation, MS Visio, TFS, Rational Clear Quest, SharePoint, SAP, JD Edwards Enterprise 1

________________________________________________________________________________
Education

Bachelor of Arts, International Relations and Management, OTH Regensburg, Germany
Minor: Information Systems

Master of Arts, International Business, Hult International Business School, San Francisco CA

UCSB Econ Certification, Economics, University of California in Santa Barbara, CA

Certified Scrum Master (CSM)