Candidates About

 

Jeffrey Noell

 

PROFILE

• Proven, energetic, IT manager with strong system, network, interpersonal, and managerial skills.
• Over 20 years of experience in building and managing team resources.  Responsibilities include but are not limited too; recruiting, interviewing, retaining, training, and providing career advancement of my team members. 
• Extremely successful in managing varying technologies throughout my career as highlighted in the technical skills section below. 
• Effectively worked with business owners to develop long-term and short-term technology roadmaps for enterprise implementation as they relate to the business and company’s strategic direction.
• Responsible for the evaluating, designing, developing, and maintaining all technology infrastructure systems, including LAN/WAN/Wireless, Internet/Intranet, Enterprise Security, Application Implementations, and large scale migrations.

 

 

TECHNICAL SKILLS

Administrative level knowledge of the following operating systems and applications:

 

Server Related - Windows Servers (2003/2008/2012 SBS 2003, 2008, 2011,2012 R2)

Server Applications - Exchange Server 2003, 2007 and 2010,  Office 365, Microsoft Systems Center  2007/2010(Operations Manager/Configuration Manager, Essentials, DPM), IIS, Citrix (Xendesktop and Xenserver),  Microsoft Hyper-V (Clustering), Active Directory, Vmware ESXi & Vmotion , Skykick, Migration Wiz, Desktop Deployment and Planning Specialist (MCTS-DDPS).

Network Support – Aruba, Cisco Wireless Network Utilities, Cisco Works, HP Open View, Palo Alto, Watchguard and Sonicwall Firewalls.

SAN- Dell Equilogix and Nimble iSCSI SAN Networks.

 

PC Related OS - Windows Vista & Win 7/8, Win 10.

 

 

 

Applications - Microsoft Office Suites , Kaspersky Security suite , Symantec Endpoint Protection and Spam Manager (cloud), Configuresoft ECM and SUM, Microsoft Security Toolkit, Ecora Change Management Solution, Symantec Enterprise Vault, Microsoft Desktop Deployment Pack Specialist (MCTS-MDOP), Softgrid Professional (SGP), Desktop Deployment Product Specialist (DDPS), Veeam, Backup Exec, O365(migrations with native and 3^rd party tools), Avaya IP Office, Manage Engine Suite (AD Audit Plus, ADMananger plus, Asset Explorer)

 

Strong knowledge of network design and implementation including: multiple domain/forest architecture and wireless networks.      

 

EMPLOYMENT

 

Labs-Inc

Centennial, CO

April 2017-present

Manager, IT and Data Systems

·         Manage desktop support staff

·         Primary resource on Colorado buildout project. Budget and control IT expenses during project. Primary liaison between management and construction supervisor.

·         Primary resource for San Ramon CA build project. Design and manage network and lab infrastructure.

·         Manage day to day IT expenses and annual budget

·         Manage data center server farm including Hyper V and SQL production clusters

·         Network architect for all operational sites.

·         Responsible for maintaining support contracts on firewalls, servers, SAN, switches, etc.

·         Tier 3 escalation for all issues.

 

Nexustek

Greenwood Village, CO

August 2016 – March 2017

Sr. Project Engineer

·         Primary Engineer on multiple IaaS projects.

·         Responsible for project completion and closure end to end including license and hardware procurement.

·         Tier 3 escalation for all Remote services

·         Network engineer on projects and escalation

·         Responsible for communication for all aspects of the project and meeting deadlines

·         Implemented revised IaaS process for future projects

 

 

EPS Settlements Group/IFS

Greenwood Village, CO

April 2013 to July 2016

Sr. Systems Administrator

·         Responsible for end to end security via Kaspersky Security suite (mobile, pc, server, etc.)

·         Tier 3 for helpdesk supporting 500+ users with BYOD and standard configurations

·         Upgraded antiquated infrastructure to accommodate new Citrix Xendesktop solution for mobile CMS and secure remote access.

·         Primary administrator for enterprise backup solutions (Backup Exec and Veeam)

·         Developed enterprise documentation and strategy for SOC audit

·         Primary administrator in conversion from in house Exchange to hosted exchange (500+ users)

·         Migrated existing offices to hosted VoIP solution

·         Project lead in migration from local files shares to cloud solutions (dropbox, secure sync, and box.com).

·         Developed and rolled out desktop encryption (FDE via Kaspersky)

 

 

SolveIT

Lakewood CO

September 2012 to April 2013

Sr Consultant

 

·         Supported multiple client projects/infrastructures

·         Implemented mission critical server solutions for various projects

·         Managed client relations and acted as escalation for other consultants

·         Migrated antiquated server environments to more robust platforms

·         Primary Office 365 engineer for all migrations

 

BNC SYSTEMS

Denver, CO

September 2009 to September 2012

Systems Engineer

 

• Supported client infrastructures across varied platforms.
• Implemented VMWare, SBS 2008 and 2011, Server 2008 R2 and  Exchange 2010 to meet client needs.
• Designed solutions tailored to client requirements as well as optimal uptime to meet business needs.
• Supported assigned clients as well as helpdesk assigned calls to other clients. 
• Highly involved in the mentor program to groom future engineers at BNC.
• Primary engineer for 19 clients which included on call and afterhours support.

 

IDEA INTEGRATION, INC.

Greenwood Village, CO

January 2006 – September 2009

Microsoft Practice Lead

• Actively recruit and hire new members of the Infrastructure Team.
• Worked with senior level management to coordinate budgets in conjunction with business needs.
• Key contributor to all Infrastructure project proposals including resource allocations, budgetary considerations, Statements of Work (SOW), and project timelines, based upon resource availability.
• Conduct reviews of employees in timely manner to determine appropriate compensation plans and career direction.
• Responsible for the Infrastructure portion of the Microsoft Practice within the Denver Branch with an emphasis on building and maintaining customer relationships.
• Responsible for IT security strategy, planning and execution within branch while taking functional requirements into consideration.
• IT operational process and procedure documentation and operations staff training.
• Proactively manage IT personnel and consultants
• Oversee, develop and actively manage all operational aspects of the IT infrastructure including desktop/laptop, LAN/WAN networks, servers, security, storage, email, file and print, databases, application servers, web servers, tape backup, disaster recovery, and other infrastructure components.

 

PDS, INC.

Greenwood Village, CO

Project Engineering Manager                                   

June 2005 to October 2005

• Responsible for the identification, initial qualification and marketing support process that included: Structured Distribution, Integrated Technology, WAN Telecommunications and Managed Service business opportunities for medium and large strategic prospects based throughout North America.
• Worked with PDS recruiting/HR, operations and field engineering teams as well as prospective and active clients to determine how an opportunity should be priced and engaged. 
• Managed entire consultative technical cycle including proposal generation, project plans, negotiation of terms with sub-suppliers, project team turn-over, high-level relationship management and overall Client satisfaction.

 

            

 

 

CENTURA HEALTH

Denver, CO

Technical Entity Analyst                                         

April 2004 to June 2005

·         Technical analyst for Porter, Avista, Parker and Littleton Adventist Hospitals. 

·         Project manager of Main ED expansion, NICU expansion phases. Coordinated project timelines and IT budget while maintaining relationship with hospital management.

·         Streamlined IT processes to improve customer satisfaction and efficiency within IT structure at multiple sites while interacting with hospital staff to gather requirements.

·         Managed telecom and desktop specialists in daily operations. Increased staff by 20% by gathering data to justify new positions to senior management.  Conducted periodic reviews of employees and developed short and long term goals for team.

·         Part of project team which gathered, developed and evaluated a cost effective trauma x-ray solution which utilized significant IT resources.  Coordinated the installation of the LODOX system at Littleton Hospital (first such installation in US) which involved multiple business units within the hospital. 

 

AMERICAN MEDICAL RESPONSE

Aurora, CO

July 1997 to September 2003

Senior System Administrator                                  

·         One of only 3 Senior level Systems Administrators responsible for the coordinated support of the regional IT infrastructure within the nationwide footprint of the company.

·         Managed regional system 9 administrators and help desk staff in support of twenty-two hundred employees, ten emergency dispatch centers, and four regional billing call-centers.  Developed training and career path plans for all employees under my supervision.

·         Worked with various business units to champion new technologies to enable true Service level agreements between IT and the departments.

·         Developed more cost effective IT purchasing practices by developing relationships with specific vendors to streamline the overall process.

·         Served as project lead in the rollout of national and regional IS projects such as Kronos Timekeeper System, JD Edwards, wireless LAN/WAN and RightCAD.

·         Responsible for the development of mission critical processes to more effectively utilize technology and improve customer perception within the business units.

·         Implemented server, desktop and hardware standards throughout the region.

·         Developed IT strategies in conjunction with regional and national IT leadership as well as other Senior Systems Administrators.

·         Worked closely with vendors to develop SOW’s and project plans for all IT projects within the region.  Implemented project standards throughout regional IT.

 

 

 

 

 

BOSTON CHICKEN, INC.

Golden, CO

Case Manager/Application Lead                            

January 1996 to June 1997

• Supported network and WAN based applications remotely for 1600 stores. 
• Provided support to corporate level System Administrators for back office hardware and software including specialized database applications.
• Provided management oversight and training to application specialists in food management software (Ideal Food Cost). 
• Responsible for application and network documentation including the development of a new training program and manuals for the Ideal Food Cost application.    

 

EDUCATION

 

Fort Lewis College                            

September 1987 to April 1992

Bachelor of Arts-Business Administration with an emphasis in Engineering Management.