Candidates About

§  Systems Engineering, Enterprise wide Implementations: Led multiple rollout/implementations for Retirement Services Products at Voya Financial.

Results: Completed projects on time and well within budget with minimal Cost, Schedule and Quality Variance

§  Custom Software Developments: Managed all phases of the software development lifecycle (SDLC) for dozens of custom solutions.

Results: Delivered industry-leading software that saved clients millions of dollars and shortened time to market.

§  System Integrations/Migrations: Project-managed large-scale legacy systems migration and integration initiatives involving the transition of programs to new platforms and the merger of disparate systems.

Results: Achieved seamless migrations and integrations that were transparent to client customers, accomplished with no unscheduled downtime and high quality

IT QA Primary/ IT PM – March 2016 – Present

Voya Financial

Role Description:

Facilitation of Project Demand Management and Intake

Initiation – Business review, Submission of Projects to IT, Place Holder Sizing, Project Status with Demand Management Process

Logistics – Project Set up and approval Activities (Clear quest, Clarity Ideas, Clarity Projects)

Financial Setup

Project assignment to Business PM’s

Project Management

Manage Overall Project Financials

Project Governance and oversight, Includes Project Initiation (Level Setting), Governance bodies (Steering/Advisory Groups)

Risk and Issue Management

Business Readiness (Milestone planning, Risk and Issue Management, Status reporting)

Overall Project Reporting - Including Scope, Schedule, Risk, Issues and Project financials.

Working for the EPMO and the QA units of Voya to provide project management and oversight.

Drove key and complex initiatives within VOYA Retirement services like an Enterprise wide Migration which spanned over 1.5 years and was done as part of multiple waves.

Achievement Highlights:

• Consistently maintained a very high customer satisfaction score of over 4.5
• Ensured consistent delivery excellence by adopting industry standard tools and implementing best practices.
• Seamlessly handled multiple QA projects across various releases through the year handling a team size of 25+ at onsite and 50+ at offshore.
• Mitigated risk factors through careful analysis of project / program metrics. Anticipated and managed change effectively in rapidly evolving business environments
• Seamless Cross Vendor Management

Typical responsibilities are:

§  Participate in budgeting exercise with Voya senior management.

§  Monitor and provide oversight for all projects using clarity, QC and ClearQuest across all SDLC phases.

§  Maintain Cost plans and Schedule using Clarity and Microsoft Project.

§  Provide governance for the projects and evaluate risks to make necessary course corrections during project execution

§  Track the projects on cost, quality and schedule metrics and ensure delivery within defined SLA’s

§  Define Master Test Strategies and attain approval from Business Sponsors

§  Track resource allocation / availability and work with Clients to take necessary steps to ensure project delivery and 100% resource utilization across multiple releases.

IT QA Manager/ UAT Manager – May 2014 - March 2016

Mapfre Insurance, Cigna, United Heath Group

Role Description:

Program/Project Test Management (PTM) Team within the Business Solution Services (BSS) UAT execution organization.

What we do

Increase quality and efficiency of business level testing by providing cross application UAT project management across large projects and programs.

Manage an End to End business testing that starts from a business users entry point to end point to ensure quality of the total system and internal/external constituent experience.

Increase overall efficiency of UAT /E2E testing by building reusable assets and processes.

Types of service Provided:

Cross application UAT Project management only or

End to End (E2E) Integrated UAT Management

Achievement Highlights:

§  Prepared/Reviewed Complex test strategies  for both IT as well as business Testing acting as the Program Test Manager

§  Delivered End – End UAT solutions to various multimillion dollar programs

§  Prepared and reviewed Program UAT test strategies with all testing stakeholders

§  Drive and track entire UAT phase to completion using QC

§  Review individual UAT plans to ensure the testing has traceability to the business requirements(RTM) and acquire necessary signoffs

§  Defined Data needs and Derived Non Functional requirements from Business Scenarios

§  Defined and Implemented Defect Lifecycle.

Typical responsibilities in this role included

§  Work with business sponsors / business representatives to establish requirements, timelines and scope

§  Had to work with 40+ Senior business resources across releases to ensure successful UAT completion

§  Preparing detailed QA strategies and project plans and highlight dependencies with upstream/downstream systems

§  Prepare QA Milestone plan using Microsoft Project

§  Prepare RTM

§  Plan for resources to be allocated to the project and get necessary approvals from management for the same

§  Work with Business to ensure resource availability

§  Track the project progress and prepare detailed status reports using QC, MPP

§  Perform risk assessment on the projects and plan for necessary mitigation steps / strategies and also produce Raid logs

§  Had the overall accountability for Requirement analysis, test plan preparation, scope identification, test approach, test data setup, Test environment setup with all integration links established

§  Work on implementation planning

§  Prepare handoff / transition plan to the Production Support team at the end of warranty phase

Project QA Lead/ PTM – Feb 2011 – April 2014

AstraZeneca, Lloyds banking group – CTS UK

Role Description:

Performed Various roles like Project Test lead, Integration Test Manager, UAT Manager and Test Data Manager for several projects worth more than $5 - $10 million.

Typical responsibilities in this role included

• Single and first point of contact for the overall QA team of 45+ Resources spanned across different vendors (Cognizant, HCL, Wipro, and TCS) and different platforms.
• Interacted with multiple stake holders in understanding the business requirement and converting them into testable scenarios.
• Had the overall accountability for Requirement analysis, test plan preparation, scope identification, test approach, test data setup, test environment setup with all integration links established for which had to work with internal as well as external stake holders.
• Handled multiple successful UAT releases and was instrumental in having High quality deployment into production.
• Worked with business in defining the UAT scope and coordinating the UAT Phase seamlessly.
• Performed end – end UAT Management, from planning, resourcing and executing/tracking the UAT phase
• Was responsible for Status reporting and publishing RAID log to all stakeholders (internally & externally) and consolidate and provide metrics.
• Was responsible for analyzing & defining data flow scenarios across work streams for Integration Projects
• Identified the scope of Performance testing across applications handled and defined the scope along with the business & delivered testing successfully
• Defined the defect management process and was responsible for defect triaging across work streams both internally as well as externally.
• Prepared causal analysis and defect prevention plan to reduce the number of defects in the project.

Cognizant Technology Solutions (Chennai, India), Test Analyst/Lead, 2007 to 2011

Completed various program assignments within QA practice for various clients IMS, Pfizer and AstraZeneca in Lifesciences domain