Candidates About

Venkata Ravi Raj Turaga

 

 

Personal Summary

An SAP professional with good all-round Functional & Technical expertise, very capable with an ability to identify & deal with a client’s needs by translating them into appropriate technical solutions. Now looking for a new and challenging position, one that will make best use of my existing skills and experience and also further my personal and professional development.

 

Professional Summary

·         I am currently working as a Technical Manager in Wipro since 10+ years, having in depth expertise in Project Execution, Deliverables & Technical upgradation.

·         4+ Years of excellent Project Management Experience worked as Project Manager at Apple Component Buy Sell & Finished Goods Projects, maintaining/leading offshore and onsite teams.

·         Started and Grew as a SPOC & SME for Component Buy Sell in Apple and have been an expert in this area.

·         Having 14+ Years of SAP experience in all stages of Project Life Cycle including implementation activities such as scoping, project estimating, requirements determination, gap analysis, business process reengineering, issue resolution, configuration, customization, data conversions, end-to-end testing, training, go-live assistance and post implementation support and upgrade projects for High Tech/commercial customers

·         9 full life cycle implementation experience SAP projects on multiple projects, including requirement collection, analysis, complexity determination, design, build and system integration testing and post implementation support.

·         Hands on Project management for end-to-end SAP implementation, Strong Project Management Fundamentals with extensive expertise in understanding and implementing business requirements using technology, custom development and packaged software.

 

Technical Skills:

 

·         Order to Cash: Master Data, Configuration, Pricing, Free Goods, Revenue Recognition, Rebates, Credit Management, Delivery Scheduling, Inter-company Sales and Billing, Third Party Drop Ship Scenarios & Consignments, Listing & Exclusion, Material Substitution, Partner, Output & Text Determination, Taxes, Billing & Accounts Receivable.

·         Logistics Execution: Routes, Shipments, Shipment Costs, Freight Costs Calculation Picking, Packing, Transportation & Output Control, Handling Unit Management.

·         Materials Management: Master Data, Configuration (Material Master), Movement Types, Procurement, Purchasing, BOM, Logistics Invoice Verification, Accounts Payable, Vendor Evaluation, Inventory Monitoring & Management, GR/IR Processing, Batch Management

·         EDI knowledge: Mapping & Definitions of segments in IDOC to SAP, good knowledge with IDOC messages (ORDRSP, DESADV, SDPICK, TXTRAW, WMMBXY, GDRCPT, INSDES, ORDERS, and INVOIC etc.). Set up of customers, vendors and shipping points for EDI transmission in SAP.

·         Interface Knowledge: Tax ware, Manugistics, Handheld Devices, Golden Tax, Labeling, Barcode Handling, VISTEX, SFTP & FTP, XML, Rover.

·         Other SAP Skills: LIS, SIS Reporting, Data Migration, Data Upload, Batch Jobs (Processing, Monitoring & Performance), INTRASTAT & EXTRASTAT, Performance, Integration & Regression Testing, Pre- Go-live & Post Go-live Support.

·         ABAP Skills: Functional Specifications, Designing Logic, Debug Programs, User Exits, Enhancements, OSS notes

·         Project Management: Good Knowledge of Preparing Proposals and SOW for project specifications, Process Design, Configuration, integration and testing, thorough understanding of Business Process Re-engineering and in conceptualizing, designing and implementing process improvements.

 

Skills	Experience	Total Years	Last Used
SAP SD (OTC)	Expert	14	Present
SAP SD (LE)	Expert	4	Present
SAP MM	Proficient	5	Present
ABAP Debugging	Trained	3	Present
SAP WM	Trained	2	2014
SAP EDI	Proficient	6	Present
Integration - Modules	Proficient	6	Present
SAP EM – Level 2	Trained	1	Present
SAP TM – Level 2	Trained	2	Present

 

Operating Systems: MS-DOS, UNIX, Windows NT/2000/XP, MAC OS X,

Other tools:  MS Project, MS-office, MS Visio (Flowcharting), SAP Script, EDI, IDOC, CATT, LSMW, Solution Manager, OmniGraffle

Education
PGDBA: Siva Sivani Institute of Management – Marketing & Computers Post Grad Diploma: Indian Institute of Computer Sciences – Computers B. COM (Hons) from Osmania University – Finance & Computers

 

Certifications:

SAP OTC certified from SAP, AG.
Agile & Lean Certified from Wipro.
Trainings Attended:
SAP WM/EWM
S4 HANA Analytics - Level 1
SAP Fiori
Digital 101
SAP TM - Level 2
SAP EM - Level 2

 

Professional Experience - Summary

Client	Project Involved	Role	Period
Apple Inc.,	Shipment Optimizations - Outbound	Technical Manager	07/2017 - Current
Apple Inc.,	Battery Compliance	Solution Architect	10/2016 – 07/2017
Apple Inc.,	Component on Consignment	Project Lead	01/2016 – 10/2016
Apple Inc.,	Component Buy Sell	Project Manager	01/2014 – 01/2016
Apple Inc.,	Multi-Consignment Project	OTC LEAD	01/2013 – 01/2014
The Scotts Company	Production Support	Project Manager	07/2012 – 01/2013
Scotts Company Pty Ltd. – Australia	SAP Implementation Project	OTC LEAD	10/2011 – 07/2012
Scotts Gardening Fertilizer (Wuhan) Co., Ltd, China	SAP Implementation Project	Project LEAD- OTC	07/2011 – 10/2011
Scotts Polska - Poland	SAP Implementation Project	Project Mgr - SD	04/2011 - 08/2011
Scotts Celaflor, GmBH, Germany	Introduction to Intercompany & Tax, INTRASTAT Reporting	Project Lead	01/2011 - 05/2011
Scotts Company UK	Introduction of Handheld Machines for Global Sales Force	Project Manager	06/2009 - 06/2010
Scotts Company UK	Global SAP Upgrade from ECC 5.0 to ECC 6.0	Project Manager	12/2008 - 06/2009
Scotts Benelux - Belgium	Implementation Project	Consultant - OTC	01/2008 - 09/2008
Scotts GBIS	Production Support	SD/LE Lead - Global	11/2006 – 07/2012
NCL Industries - India	Implementation Project	Technical Lead - SD	11/2004 – 02/2006
Shree Cements Limited - India	Implementation Project	Consultant - SD	02/2004 - 10/2004

 

Professional Summary:

 

Technical Manager & Solution Architect                                                                07/2017 - Current

Outbound Shipment Optimization Apple Inc.,                                                            Austin, TX

Presently working on a black project for client which involves streamlining of their existing sales & logistics processes in order to be ready for future market requirements.

·         Work with users to coordinate information exchange for support of systems changes.


·         Develop and administer support documentation and provide training and coaching to end-users. Gathered business requirements from process owners & configured Sales order, Billing documents for intercompany.


·         Worked with client core team members to design & develop output determination procedure for Sales order & Billing application.


·         Complied business process master list and designed test script for order to cash cycle for new SAP system.


·         Created master list for Open Sales Order data from legacy system and mapped them to IDOC.

·         Performed Integration and Unit test for Order Management in Dev. & QA environment.


·         Performed complete Master data validation between legacy system & Target system, documented any discrepancy and provide solution.

·         Worked with key business users to determine the scope of transactional data requirement for Open Sales Order conversation in to SAP system.

 

Project Manager/ Solution Architect                                              10/2016 - 07/2017

Battery Compliance Global - Regulations                                          Apple Inc., Cupertino, CA

Based on IATA Regulations an automated business process was necessary to ship Battery Products for the client.

·         Raviraj was instrumental in improving 50% profitability via project implementation, which supported timely completion of integration testing and on-time delivery of UAT and the initial dry run. This involved providing daily status reports and weekly metrics.
Raviraj was able to cut costs by improving service quality throughout all areas of team operations.

·         He successfully guided the team to achieve recognition as “Best Support Team” & Best Solution Architect Award.

·         Supervised development and testing of integration services. Identify and resolve risks and systems problems.
Communicate with project stakeholders and the corporate PMO. Evaluate integration services against established requirements.

·         Contribute to project proposals and budgets, Deliver reports and metrics. Monitor quality control performance and standards.

·         Coordinate and manage the activities of a team of 20 support personnel. Raviraj was responsible for customization for different type of orders at once (ordering products that they re-quire immediately), Futures Outbound Logistics Customization WMMBXY, Z940* to identify Battery related products in a transaction.

·         Inbound Transportation Planning where EDI 856 (ASN) EDI 214(Transportation Carrier Shipment Status Message) Track and Trace Inbound DC shipment flow. 3PL Delivery process Inbound Freight charges, Outbound Logistics Customization.


·         Raviraj was responsible for execution of a successful project for batch jobs Customization. An internal portal named CPS was created for monitoring and execution of all batch jobs after uploading the repetitive error logs and solutions from SAP.

·         On an average, there would be nearly 10k batch jobs running only for OTC.


·         Spearheaded offshore support processes for business process logistics.
Managed reporting solutions and associated functions.

·         Provided support for outbound processes for business. Coordinated optimization of inbound processes.

·         Provided support for the APO, Skywalk, JAVA systems during the Testing for Users.

·         Delivered global support based on time zone, enabled additional classification according to functional requirements, and streamlined communication between SMEs and support teams, which led to more viable solutions. Accomplished this through team restructuring.



·         Assured team alignment with global support and communication requirements for both onsite and offshore teams.


·         Client facing role with regular interactions with VP and CXO levels of client.

 

Project Manager                                                                    09/2015 - 10/2016

Component on Consignment                                                  Apple Inc., Cupertino, CA

This is a new business model that business needed for consignment of their components to the partners (Suppliers & Contract Manufacturers).

·         Based on requirements proposed an automated process to the business that could be as well copied and extended to other businesses in the same client.


·         Led integrated all third-party solution project teams with fiscal budgets totaling $ 1M to ensure successful automation of this process.

·         Designed complex interfaces to support third party systems.


·         Coordinated all the Project Management activities between the Client & IT teams.


·         Raviraj was responsible to conduct requirement gathering workshops for the various deliverables within the Order to Cash team.


·         Raviraj scrutinized the Business Process Documents written by the team members to validate that the requirements gathered were correctly documented.
He documented and obtained the approval for the entire business process requirements, which was presented to the stakeholders for final approval and sign off.


·         Also provided the solution design for the requirements of the front end, middleware and ECC, which was the backend.


·         He documented the RICEFs required for Order to Cash team and the frontend. He developed the orders objects, which was the crux of the Project he configured pre-ship/post ship transfers, Requested Delivery Date(forecasting), Farm managed, discretionary and non-discretionary discounts (that integrated with Vistex).


·         Mentored and conducted on job coaching to all her team members for writing business process documents, de-signing and development.

·         He introduced them to various SAP related trainings, to get a better visibility and be technically strong in their deliverables.


·         Worked with the training and change management team, to identify and do the Role mapping for the various objects in order to cash.


·         He also worked excessively with the testing team to identify the test cases so that the relevant test scripts can be written and participate to resolve the test defects logged during the IT phase.

·         He worked closely with business during UAT to onboard them and resolved any issues during the phase.

 

Project Manager                                                                                01/2014 - 01/2016

Component Buy Sell                                                                            Apple Inc., Cupertino, CA

·         Configured more than 6 Business Models for Buy & Sell of Components for Finished Products. Automated all the business models implemented and resolved any issues raised by users & also trained them on these new processes.


·         Planning for GAP Document Preparation by conducting internal meetings within SAP Teams and outside teams.


·         Project Life cycle: Planning GAP Reviews sessions with IT Teams (Internal) and with Business teams. Planning for Playback session with business teams
Prepare, Mange cutover plan (Development Cutover, IT Pre-cutover, UAT Pre-cutover, production Cutover).


·         Closely monitor Project status with all the developments tasks and its development statuses.

·         Conduct Meetings with IST teams and with Business teams to clear the gaps. Manage Post Production (Warranty) support after Project Go Live

 

Project Lead - LE                                                                                            01/2013 - 01/2014     

Multi-consignment Process                                                                            Apple Inc., Cupertino, CA

·         Lead a Team of Technical & Functional Consultants.


·         Work with business on the requirements by meeting process decision makers.


·         Advice on best practices based on experience & client's processes.


·         Worked on consolidating the inventory postings based on Consignment indicator.

·         Prepared and presented technical proposals for clients.


·         Developed and managed project plans while providing status updates to management.

·         Configured the Consignment process both on SD and MM process.


·         Address all issues during warranty period & followed PLC to complete the project.

 

Support Team Lead                                                                                       07/2012 - 01/2013

Production Support Scotts, USA,                                                                     Marysville, OH

·         Support all end users, including CRRs, Super Users, QA's, Operations Managers, District Managers and Area Managers with SAP Sales, Distribution, MM & FI related issues.


·         Experienced in resolving issues with Pricing, Billing, Work Flow, Contracts & Availability Check.


·         Train and mentor junior SAP support analysts.

·         Compile list of frequent user errors and steps to resolve them.


·         Contributed in creating SAP Support manual for Disputes and Contracts.


·         Assist and support SAP Applications Support management team when required.

·         Interact with development team and process team [on shore and off shore] in resolving issues that need expert level knowledge.
Able to learn and implement new skills within a short period of time.

·         Ability to handle stressful situations and unexpected errors in a calm and efficient manner.

·         Manage SAP Incident Queue [GBIS].
Assign support tickets to other support team members based on expertise and knowledge level.

 

Project Lead - OTC                                                                                         10/2011 - 07/2012

SAP Implementation - Australia Scotts Pty. Ltd.,                                            Sydney, AUS

·         Requirement Collections sessions for OTC & workshops for Business Users (Blue Print & Sign off). Designed all the business processes in SAP by mapping existing business processes.

·         Configured billing documents and maintained copy control rules for billing documents.


·         Worked on collective invoice and invoice split. Also, responsible for unit testing in billing.


·         Customized and configured Availability Check and requirement processing Checking Groups, checking rules and control parameters through requirement types.

·         Also completed Dynamic Product Proposal and Transfer of Requirements.
Credit management: Created credit control area, assigned it to sales area, created credit control and risk category, credit group for customers, automatic and dynamic checking.


·         Handled and configured reverse logistics (handling customer returns) including Debit/Credit notes.

·         Production support: Resolved tickets and worked with business users and developers to solve the issues.

·         Testing: Carried out unit testing, systems testing, integration testing, user acceptance testing and regression testing.

·         Worked in data cleansing, data formatting and data upload.
Worked with ABAP to generate customized reports and design forms.


·         Worked with all module teams in order to understand integration issues along with business users.

·         Performed Configuration, regression & integration testing, training Sessions for Business Users.


·         Worked on Security Profiles for Users & developing various roles based on User's Job Description. Handled Go Live and Support activities.


 

Project Lead - OTC                                                                                                     07/2011 - 10/2011

 SAP Implementation - China Scotts Gardening Fertilizer (Wuhan) Co., Ltd,            Wuhan, CN

·         Participated in MM, LE & FICO Sessions for integration aspects to SD module.


·         Worked on Golden Tax Integration for CHINA.


·         Conducted Training Sessions for Business Users (understanding the flow and process in SAP).

·         Worked on other project related activities such as Configuration, Development, RICEF, and Security Profiles for Users.

 

Project Manager - OTC                                                                                 04/2011 - 08/2011

SAP Implementation - Poland Scotts, Polska,                                                 Warsaw, Poland

·         Involved from blueprint preparation stage of the project to realization & go live/support activities. Integrated SD with MM, PP, and FI/CO modules.


·         Configured order to cash (OTC) processes including sales order to invoicing, and cash application.

·         Customized OTC process control elements such as document types, item category, and schedule line category.

·         Maintained Copy control rule to ensure proper flow of data and information in sales and billing document types.


·         Customized pricing procedure according to the company's business process.

·         Worked on Rebate Agreements, assigning Condition type groups and tables, activating rebate Processing, setting up retroactive rebates.

·         Customized contracts and configured contract related business process.


·