Candidates About

                                                                May Tai

                                                                     New York, New York

Professional Profile:

• Senior consultant with extensive experience in delivering mission critical initiatives including Business Process Improvement/Re-Engineering, Organizational Change Management, Risk Management, Compliance & Regulations
• Hands on with the Software Development Lifecycle, SDLC
• Well-versed in capital markets securities including fixed income, OTC derivatives, FX

Skills Summary:

• Deliverables: Business Process Workflow (As-Is and To-Be) Diagrams, Data Flow Diagrams,  Project Plans, Business Requirements Documents, Use Cases, Traceability Matrix
• Applications: VISIO, BPM, UML, Power Point, MS Project, Excel, SharePoint
• Design Methodologies: RUP, SIX SIGMA, AGILE

Education:

BS in Civil Engineering, University of California, Davis

Employment History:

Citigroup, Long Island City, NY                                                                                          

2016 – Present

Consultant – PMO Project Manager/Business Analyst

Led a global cross functional team of SMEs, developers, and business owners in the planning and execution of a multi-platforms integration and re-engineering initiative targeting data governance restructure and enhancement of risk reporting capabilities. The ultimate goal is the delivery of consistent data for the bank’s risk management practices and cross border EU data protection.

Supported the data governance framework that is in line with the BCBS 239 guidelines and the GDPR requirements.  Introduced effective communication plans to promote timely issues identification and resolution. Oversee project management and delivery including scope definition, project milestones tracking and risk oversight. Held regular meetings to facilitate gap analysis, business requirements review/sign off, internal controls/audit evaluation and risk assessment. Proactively engaged with PMO, Operations and Technology; keeping the stakeholders informed of the overall project status.

Bank of Montreal, NY, NY

2014-2016

Consultant – Sr. Business Analyst

Implemented a comprehensive documentation of the bank’s IHC Liquidity reporting platform and risk management infrastructure supporting the assessment of Liquidity Coverage Ratio, liquidity analytics collateral management and securities lending. Conducted impact and gap analysis to capture the bank’s current operational procedures, data lineage, and control framework. Recommended data governance and process improvement opportunity to effectively address firm-wide process and data sourcing gaps. Articulated business needs into formal business requirements document. Developed training procedures, traceability matrix and test cases. Managed and communicated issues and resolutions across the board.

AIG, NY, NY     

2011- 2013

Consultant – Project Manager/Sr. Business Analyst                                               

Managed a funding approval and vendor contracts management system re-engineering initiative. Conducted comprehensive current system analysis to effectively identify and address the gaps in contract classification, tracking, and vendor management. Collaborated with PMO, Business and Technology to streamline the vendor management process. Developed metrics, KPIs, to actively monitor and measure post-implementation system performance. Implemented the RCSA for risk assessment and establishment of policies, standards and governance supporting firmwide risk management. Facilitated regular workshops and JAD sessions for business requirement gathering, root-cause analysis, system process control and risk mitigations.

Credit Suisse, Asset Management, NY, NY                                                  

2010 - 2011

Consultant – Project Manager/Sr. Business Analyst

Conducted in-depth gap analysis on the existing fund expense and revenue allocation processes with recommendation of process improvement opportunity to streamline the business workflows with increased process transparency and reduce operational risk. Managed project milestones and deliverables that included project plan, scope document, business requirements document and process workflow diagrams.

Fortress Global Alternative Investment & Asset Management, NY, NY    

2010 – 2010

Consultant – Sr. Business Analyst

Implemented the workflow that governed the Fortress Global Compliance Application re-engineering initiative that enhanced the existing regulatory reporting platform with added portfolio management and securities lending capabilities. Daily collaboration with cross functional teams of Portfolio Managers, IT Operations, Compliance, and Accounting. Managed project milestones for the different phases of the system development life cycle including impact analysis, gap analysis, business requirements definitions, & UAT testing, user training.

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Citigroup, Tribeca, NY                                                                                             

2009 – 2010

Consultant – Sr. Business Analyst

Supported a business process improvement initiative that streamlined an electronic trading platform with straight through processing. The project domain covered the Front Office trade order/execution, and Back Office trade clearing & settlement operations for cross asset classes including fixed income, cash equities repos and OTC derivatives.

Performed future and current state gap analysis, conducted weekly workshops for business requirement gathering, UAT test scripts development, and management of project milestones, resources and deliverables.

Bank of New York-Mellon, Wall Street, NY                                                

2008 – 2009             

Consultant – Sr. Business Analyst

Reviewed and documented the framework for the calculation of Basel II credit risk capital requirements. In-depth analyses were conducted to measure the impact on the capital estimates with varying models and risk parameters of PD, LGD and EAD.

Implemented data governance, and change management controls in aligned with stress testing and operational risk strategy.