Candidates About

Professional Summary:

·         18+ Years of hands-on technical experience in Software Quality Assurance, Testing and Business Analysis to deliver the high-quality projects.

·         Experience in Manual and Automated Testing, SDLC Processes (Waterfall, V Model, Agile, RUP), Test methodologies, Test process and Risk Analysis.

·         Worked in Service Oriented Architecture (SOA), Client Server, Data Warehouse, Web Services, Web Applications and Mobile apps.

·         Extensive experience in creating and managing the Test artifacts such as Test schedules, Test strategy, Test plan, Test cases, Test scripts, metrics and status reports.

·         Experience in creating the Business workflow, Requirement Analysis, impact on existing system due to requirement changes and Business Acceptance Criteria.

·         Experience in building the Test team, setup test lab and execute test process independently.

·         Very strong hands on experience in Black Box and White Box testing techniques using manual and automation test process and tools.

·         Have experience in various test tools from IBM, HP and other Open source software

·         In-Depth experience is Functional, Non-Functional Testing, Regression, Performance, System Integration Testing, User Acceptance (UAT), Browser Compatibility, End to End testing, Operational Acceptance Testing, Memory Leak and Code Coverage testing.

·         Extensive knowledge on various Defect management tools and Version control systems.

·         Experience in writing and understanding the programming languages in C, C++, C#, Java, VB, .Net and XML. Used Teradata, TOAD, DB2 control center, MySQL for database queries to verify the data in the backend.

·         Worked with onsite/offshore teams, handled multiple projects concurrently in a tight schedule. Worked with business teams and customers to support UAT and PROD issues.

·         Functional Domain experience includes Government, Finance, Banking, Insurance, Tele Communications and Retail etc. with the leading clients including NASDAQ, Bank of America, and Mass Mutual Financial group, New York State Government, CIGNA Insurance, GMAC Insurance, IBM and Levi & Strauss Co.

 

TECHNICAL SKILLS

Op Systems:	Windows XP/7/NT/98/95/2000/Vista, UNIX-Solaris, Linux, Android and iOS
Languages	Java, C++, C, C#, Perl, VB, XML, Java Script, .Net, JSON, MFC, JDK
Software Tools:	Version One, Visual Café, Visual C++, VSS, Jenkins, Clear Case, Rational Team Concert, CVS, MS Office, MS Project, Requisite Pro and WebEx
Testing Tools:	HP Quality Center, Load Runner, UFT, eTester, eLoad, JProbe, JTest, JUnit, TestNG, Silk Test, Ranorex, QA Run, Bugzilla, Selenium, WebLoad, Clear Quest, Rational Robot, Functional Tester, Performance Tester, Test Manager, SoapUI, Clarify, Team Track, JIRA, DoneDone and DDTS
Databases:	Oracle, DB2, SQL
Others:	WebLogic, JBoss, Web Sphere, DataStage, Micro Strategy, Crystal Reports, Lotus Notes, WebEx, TOAD, SQL Developer, SSIS, Fiddler, DB2 Control Center, Informatica, Teradata SQL Assistant, Amazon Web Services (AWS), Dell Boomi, SQL Workbench

 

EDUCATION

Bachelor of Engineering in Computer Science & Engineering from M.S University, India

Training on CMMI, Quality Assurance Institute of India Ltd, New Delhi

 

PROFESSIONAL EXPERIENCE

Leading Hotels of the World, New York, NY                                          April 2017 – Till Date

QA Lead/Manager

 

Enterprise Data Platform: Leading Hotels of the World (LHW) seeks to modernize its enterprise data platform to better serve its end customers and member hotel base.  The business opportunity is to have full visibility and control over company data to provide a 360 view of the end consumer and member hotels. With fully integrated systems, the business goal is to provide better business intelligence and analytics enabling more personalized marketing and enhanced service levels to ultimately drive sales and customer loyalty

 

Responsibilities:

·         Reviewed the project related documents and identify type of testing to be executed in AWS

·         Closely working with Master Data Management (MDM), Solution Architecture and Infrastructure teams to create the Test Strategy and Test Plan documents

·         Working in Agile Methodology and creating the test cases and test scripts for Unit Testing, Functional, System Integration, API testing, Performance and User Acceptance Testing

·         Creating Test data in XML and JSON to execute the test scenarios for loading the tables

·         Working with vendors to receive the data and executing the Boomi process for extract, transform and load the data in the staging and Operational Data Store (ODS)

·         Created the Test scripts in SQL to verify the data quality, data transformation and data completeness; Verify the MicroStrategy reports against the source data

·         Created functional regression test scripts in Ranorex and performed API Testing in Postman; Trained the Test team for automation testing and user acceptance testing

·         Worked with Business team to define the performance metrics and executed the test scripts to identify the response time and throughput

·         Planned and managed the test activities of QA team, guide the team to execute the tasks and communicate the results to management team; Created the Traceability Matrix document

·         Generate and providing periodic test reports to the project team and demo to the clients

·         Working on JIRA to report the defects, conduct the bug review meeting, assign, and monitor and the defects status till closure

Test Environment & Tools: Agile methodology, JIRA, SQL, Boomi, AWS (S3, Aurora, Red Shift, DynamoDB, Cloud watch), Ranorex, C#, MicroStrategy. Test Craft, Postman, XML, JSON

 

The Weather Channel, Andover, MA                                                 January 2016 – February 2017

QA Lead

 

WSI Pilotbrief: WSI Pilotbrief is the product for fixed base operators, corporate flight departments and airlines demanding the highest quality weather information, radar and satellite imagery. The product is recognized for its reliability, accuracy and speed. WSI Pilotbrief is an approved source of weather data for many commercial aircraft operators.

http://www.wsi.com/products/aviation/wsi-pilotbrief

 

Responsibilities:

·         Involved in test planning, test estimation and created Test Strategy, Test Plan, Test scripts, Test Metrics and reports.

·         Reviewed the project artifacts, identify, prioritize, execute and monitor the test activities for manual and automated testing.

·         Worked with business, database and engineering teams to get clarified on requirements, issues, and functional, non-functional features and created the test cases & test data.

·         Created automation test scripts in Ranorex and SoapUI for Functional Regression Testing & Web Services Testing and followed the signoff process by working with business team.

·         Provided periodic automation demos to the QA management and closely worked with project teams to get the detail for automation efforts.

·         Performed test execution for Functional, System Integration, Performance and User Acceptance Testing and ensure the test cases are updated accordingly.

·         Lead and help the QA team for test cases review, track the test schedule & test progress.

·         Worked with release engineers to deliver the weekly, daily and ad-hoc builds for Test execution.

·         Worked on defect tracking tool on daily basis to review and assign the defects to the dev team and escalate any critical issues immediately. Conduct the bug review meeting, assign, and monitor and track the defect status till closure.

·         Generated the weekly test reports & metrics to publish to the team and maintain in SharePoint.

·         Act as a QA Interface between the project teams; Help the business team for UAT.

·         Generate the release reports for Go-No-Go meetings and support the project team for successful releases; identify the improvement process for next releases.

Test Environment & Tools: Agile methodology, Ranorex, C#, Team foundation Server, Rational Team Concert, SoapUI, Jenkins, JIRA, AWS, Web Load

 

NASDAQ, Marlborough, MA                                                       September 2012 – December 2015

QA Manager

                                               

Directors Desk: Directors Desk Board Portal is a trusted NASDAQ product that empowers the company leaders with board communications, collaboration, governance and risk management. Join over 40,000 satisfied users in over 30 countries worldwide that trust Directors Desk with their corporate information sharing. The users of the board mange it from anywhere as the application offers the same functionality in desktop version, iOS and Windows Platforms.

 

Responsibilities:

·         Involved in all phases of Agile methodology and participated in sprint grooming, planning, daily scrums, sprint retro sessions.

·         Participated in the sprint planning meeting and provided business requirement and test assessment.

·         Closely worked with product owners to understand the requirements and created business requirement documents to help the development and test team.

·         Created the test plan, test strategy, test cases and traceability matrix documents, monitored and executed the test tasks.

·         Planned and guided the offshore team to execute the test process and provide the status to the Project Team.

·         Worked on MS Visual studio and TFS to create and store the automation test scripts; Worked with release team to make the QA builds from TFS.

·         Communicate project status to the project management & business teams periodically.

·         Closely worked with business team to identify and clarify the requirement; closely work with development team to clarify the implementation details and perform backend data validation, Infrastructure Testing, Functional & Non-Functional Testing, Web Services Testing, API testing, System Integration Testing, Regression & Infrastructure Testing and conduct bug bash sessions. Troubleshoot the issues to help development team.

·         Performed Daily/Monthly/Weekly batch jobs & file testing to validate the reports.

·         Guide the automation team to identify, plan and execute the automation of test process.

·         Reviewed the test cases & test scripts for accuracy/completeness and performed batch testing.

·         Verified all types of test cases, updated the test execution status and reported the defects in Version one tool; reviewed the defects and host the defect triage meeting.

·         Supported all types of customer and production issues and provided release support.

·         Worked with business team to assist UAT and performed Operational Acceptance Testing.

Test Environment & Tools: HP Quality Center, Visual Studio, Java, .Net, SQL 2012, Version One, JavaScript, JSON, Visio, Agile, UFT, SoapUI, Fiddler, TFS, Selenium, Load Runner

 

Bank of America, Charlotte, NC                                                  September 2011 – September 2012

QA Manager

           

ECRIS (Enterprise Credit Risk Information System): Wholesale is an entity within ECRIS to support the banking business by providing Credit Risk information and Risk Rating Reports about the wholesale customers.  ECRIS Data Model consists of several stages and data comes from 94 different sources and make it available for downstream applications. The calculation tools, supporting applications, Results and Reports are available to the business users in the Web Portal.

 

Responsibilities:

·         Reviewed the project artifacts and provided Impact Assessment for the Testing efforts.

·         Created and executed the QA Plan for onsite and offshore deliverables.

·         Closely worked with Upstream/Downstream Partners and development teams for requirement impact analysis to create and load the Test Data for Integration Testing and E2E Testing. Validated the flat files before and after loading the data in QA environment.

·         Created the change requirement and workflow analysis documents.

·         Performed test cycle using Manual & Automation Tools and defect management.

·         Performed Microstrategy Reports Validation, backend data validation after ETL process, Batch Testing, System Integration Testing, Regression Testing and User Acceptance Testing.

·         Attended Business Requirement, Design and Mapping document review meetings, request/provide requirement clarification.

·         Created and reviewed Test Scripts for accuracy and completeness for data migration.

·         Entered the test requirements in Quality Center and Traceability Matrix.

·         Assisted in monitoring Quality Center for full traceability from requirements to defects.

·         Reviewed test results and guidance on valid defects; Host test and defect status meetings.

·         Worked closely with the Development and Business Analyst teams to resolve defects.

·         Ensured that all test processes are being followed and performed OAT.

·         Assisted with UAT when business team needed help to create and review test approach, test scripts, Quality Center overview, Training on the Testing efforts, etc.

·         Coordinated the testing efforts between onshore/offshore teams and update the status to the Project Team.

Test Environment & Tools: HP Quality Center 10.0, Teradata SQL Assistant, SSIS, Informatica, Microstrategy V 9.21, Visio, UNIX, and MS Office.

 

Bottomline Technologies, Portsmouth, NH                              September 2010 – September 2011

Senior QA Analyst

           

Responsibilities:

·         Reviewed the Functional/Non-Functional Use cases and Requirement documents to understand the existing Web Series application & End to end system work flow.

·         Developed the Test Strategy, Master Test Plan, Test cases, Test Reports and change requirement documents.

·         Performed Smoke Testing, Functional/Non-Functional, System Integration testing and Regression Testing in the QA Lifecycle to ensure the quality of the product. Worked with business team for BAT.

·         Performed Data Migration Testing between multiple systems.

·         Worked in SQL Developer to verify the data and used WinSCP to transfer the Files between various systems and performed flat files testing.

·         Identify the functionalities to be automated and worked with the automation team to create the automation scripts in QTP and SoapUI for APIs.

·         Created the Test Data and Test Files using the Simulator SQL scripts & manual process.

Test Environment & Tools: HP Quality Center 10.0, QTP, Oracle-SQL Developer, .Net, WinSCP, Notepad++, MS Office, Steel Ray Project Viewer, Requisite Pro, Performance Tester, SoapUI, Java, UNIX, Web Sphere, PVCS.

 

 

CIGNA Corporation, Hartford, CT                                                                July 2009 – August 2010

QA Lead

 

Responsibilities:

·         Reviewed the existing design and requirements with upstream & downstream applications and access privileges from other application such as salesforce.com.

·         Performed system testing and user acceptance testing and logged the defects in Quality Center (QC). Developed the test scripts in SoapUI to test the web services.

·         Created Test Strategy, Schedule, Test plan, Test scripts and Test Reports and guide the test team to execute test scripts and day to date test activities.

·         Co-coordinating all the testing efforts between the test team and other project teams and communicated the Test issues & reports to the team periodically.

·         Closely worked with Database team to validate the data conversion testing.

·         Worked with the IT team to setup the QA environment, access permission to the other applications/software during the end to end testing.

Test Environment & Tools: HP Quality Center, .Net, Service Test, SoapUI, TOAD, Ultra Edit, MS project, MS Silverlight, Web Services.

 

Mass Mutual Financial Group, Springfield, MA                                                  July 2008 – May 2009

Test Manager

 

Responsibilities:

·         Created and maintained the Test Strategy for Integration testing and Business Acceptance Testing; Tested various file types before and after ETL process, performed Integration Testing, UAT and Performance Testing.

·         Estimated the testing efforts and duration. Created the day-to day testing activities and schedule using MS Project. Tracked and maintained the test activities during the test execution process.

·         Reviewed the business requirement and defects in Quality Center and worked with vendors, developers, Business Analysts and testers till closing the defect.

·         Created the test scrips based on the design and mapping documents.

·         Run the ETL scripts, evaluated the test results and metrics, validated the flat files and involved in the sign off process of all the components of the whole system during the various testing phases.

Test Environment & Tools: Mercury Quality Center, Load Runner, Rumba, UltraEdit, XML, Informatica, and UNIX, MS Office, Lotus Notes, SQL and Team Track

 

Universal Warranty Corp (GMAC Insurance), Omaha, NE              September 2007 – June 2008

Test Manager

 

Responsibilities:

·         Guided the team to write the test scripts for Manual and automated Test cases in QTP and Load Runner. Worked with the network team to setup the test lab and test data prior to executing the automation scripts.

·         Execute the end-to-end testing to test the business flow from Web based application to Report generation.

·         Arrange the test planning and status review meeting to review the Test artifacts and defects; escalated the issues on time; Coordinated between Business and IT teams to review, change the requirements and helped for User Acceptance Testing.

Test Environment & Tools: QTP, Load Runner, .Net, SQL, Quality Center, and Visio.

 

Physicians Mutual Insurance Company, Omaha, NE                         January 2006 – August 2007

Test Lead

 

Responsibilities:

·         Planning, estimating and executing the test activities for System Integration Testing and End to End Testing; Performed hands on Integration and User Acceptance Testing

·         Reviewed the Business process flows and use cases in MS Visio and created the test steps

·         Maintained the Test environment, ran ETL batch jobs using DataStage and other scripts to calculate the business rules and then load the DataMart.

·         Tested all the Business rules in the DataMart and verified the Cost calculation to generate the report. Performed Business Acceptance testing and data file validation.

·         Worked with different teams (Data ware house, Data Marketing Group, System Admin, DBA, Configuration Management, Business Analyst, Networking & security, Helpdesk) to set up the test environment, software installation, understanding the business model and requirement, create the DB tables in the test Region to perform Integration testing.

·         Closely worked with the engineering teams to identify the step by step process to be followed to run the end to end process and executed all test activities

Test Environment & Tools: Test Manager 6.0, Functional Tester, Performance Tester 7.0, Manual Tester, RUP, Selenium, Requisite Pro, DataStage, J2EE, DB2 Control Center, Clear Case, Clear Quest, MS Office, Hyperion Explorer, COBOL/JCL.

 

New York State Government, Albany, NY                                                  June 2005 – December 2005

Test Lead

 

Responsibilities:

·         Used Requisite Pro to understand the Requirements, Use cases and developed and maintained the test cases in Test Manager.

·         Worked on the Oracle database to set up the test data and verified the Business rules in the backend using TOAD.

·         Developed and executed the test cases in MS Office. Reported the Bugs in the bug tracking tool Clear Quest and followed the bug life cycle till the closure of the bugs.

Test Environment & Tools: Rational Test Manager, Rational Functional Tester, Performance tester, Clear Quest, Clear case, Agile, MS Office, Requisite Pro, and TOAD.

 

Go Remote Internet Communications Inc., Milpitas, CA                          April 2004 – April 2005

Project Lead (www.ipass.com)

 

Responsibilities:

·         Planning, estimating and executing the Test activities and report the test status to the senior management periodically.

·         Developed the Integration and User Acceptance test plans and followed the Rational Unified Process (RUP).

·         Developed the automation scripts in Win Runner/QTP and Load Runner for functional and performance Testing.

·         Involving in the SQA Process and acting as a QC (Quality Coordinator) for multiple projects to take our organization to the CMM Level.

Environment: Mercury test tools (QTP, Win Runner Test Director), Clear Case, Clear Quest, Load Runner, RUP, .Net, Infinys, MS Project, Windows 2K/UNIX, Oracle, MS Office.

 

Euclid Inc, San Jose, CA                                                                        October 2001 – March 2004

QA Lead/Manager

 

Responsibilities:

·         Joined as the first person in the QA team and implemented the Quality Assurance process and test team; evaluated various tools for QA and defect process.

·         Worked on onsite, offsite and offshore model to support the customer requirements.

·         Collected the requirement from the customer and constructed the test artifacts. Acted as the primary contact between the customer and the test team to execute the test life cycle successfully.

·         Planning and coordinating with different development teams, documentation team, Release Team to release the product in different phases from Alpha to GA.

Environment: J2EE, JSP, XML, Mercury Quality Center (QTP, Win Runner and Test Director), Load Runner, Selenium, WebLoad, MS Project, SQL Server 2000, Web logic, Tomcat, JBOSS, JUnit, Micro Strategy, Crystal Reports, Bugzilla, CVS, UNIX.

 

Black Pearl Inc., San Francisco, CA                                                  January 2001 – September 2001

Senior Software QA Engineer

 

Responsibilities:

·         Responsible for both the Quality Assurance and Release Engineering Activities.

·         Responsible for White Box testing using JProbe and JUnit.

·         Responsible for Functional Testing and creating an automated regression and load test scripts by using Win Runner and Load runner.

Environment: Win Runner, Load Runner, Rational Suite (Clear case, Clear Quest Purify), JProbe, XML, Oracle, JUnit, Web logic, Windows NT/ UNIX.

 

Levi Strauss & Co., San Francisco, CA                                                    June 1999 – December 2000

QA/Test Engineer

 

Responsibilities:

·         Involved in Functional testing, Integration Testing, Regression Testing, Load Testing, End to End testing & browser compatibility testing.

·         Developed the Automation Scripts in Mercury Interactive Win Runner & Load Runner for Regression and Performance Testing.

·         Involved in testing the backend of the application for all the web transaction.

Environment:  Win Runner, Load Runner, Test Director, PVCS, SQL, Windows NT

 

T.J. Watson Research Center, IBM Corporation, NY                                       July 1998 – May 1999

Test Engineer

 

Responsibilities:

·         Performed API testing for the Java Speech APIs.