Candidates About

 

          Bebin George G J                                         

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Professional Summary

§  13+ Years of experience in Software Quality Assurance of Client Server & Web Based applications, with extensive experience in Test Manager, Test Lead, Business Analyst & Onsite Coordinator roles.

§  Proficient in Vendor Sourcing & Partnership. Rate Negotiations, Contracting Activities, Overseas Selection & Management, Continuous Review, build & establish the client vendor relationship

§  Experience in Architect & Designing & Managing Selenium Automation Framework with Java, Appium for mobile and Integrate with Jenkins for automatic execution.

§  Highly proficient in managing and executing multiple projects simultaneously using Agile Methodology & JIRA.

§  Extensive experience in working SAP ERP systems SD, MM, CRM modules and on EDI/Idoc's interfaces

§  Experience in e-Commerce, Retail, Banking, Hospitality, Media & Publishing, Health Care, Cargo & Logistics (Airline), Networking domains.

§  Highly proficient in Manual Testing, ETL Testing (Informatica), Business Object (WEBI), AS/400 iSeries, JDE One World, WebService Testing (SoapUI), Data Migration testing, CMS (Drupal & Wordpress), Quality Center, Tableau

§  Manage and report key Test Metrics. Preparing Test Plan, Test efforts, Test Schedule, QA Process/workflow, Use Cases, User Guide documents.

§  Experience in Google Analytics, API, Ad Calls and other tracking calls validations using Charles tools

§  Performed ADA Compliance Auditing, A/B Testing and sign-off

§  SSL Certification Implementation and step by step process of moving the entire site from http to https secured protocol

§  Manage/contribute to the UAT project; developing test plans, working with end users to identify acceptance criteria, test scenarios, monitoring test progress and managing defects.

§  Manage release planning, optimize the existing process, developing Test strategies and testing approaches

§  Analyze high-risk areas of the assigned project section and create the risk analysis document to ensure appropriate priority is placed on the conditions being tested.

§  Proficient in carrying out the testing activities like Functional Testing, System Testing, Regression Testing, User Acceptance Testing, Adhoc Testing, Exploratory Testing, Backend testing

§  Providing product feedback support, guidance, solution offerings and also resolving customer issues.

§  Reviewing the Requirement Specifications and Interacting with Product, Business Stakeholders and BA on the requirements

§  Excellent analytical and problem-solving skills, planning and organizational skills and strong interpersonal skills 

§  Excellent presentation and communication skills and a good team player.

 

Onsite Work Experience

Ø  McDonald, IL, USA – From May’2017 to till date

Ø  Forbes Media LLC, NY, USA – From Sep’ 2015 to Feb’ 2017

Ø  Time Inc, NY, USA – From May’ 2014 to Sep’ 2015

Ø  MSC Industrial Direct, NY, USA – From Apr’ 2013 to Sep’ 2013

Ø  Royal Bank of Scotland, UK - From Oct’ 2010 to Dec’ 2010

Ø  Emirates Airlines, Dubai, UAE - From May 2007 to Apr’ 2008

Education

Ø  Masters of Computer Application (2003) from Bharathidasan University, Tamil Nadu. 

Ø  Bachelors of Science in physics (2000) from Manonmaniam Sundaranar University, Tamil Nadu.

Certifications

Ø  Data Warehouse Professional, Certified by Facsoft Technologies, Chennai.

Ø  HP – Quality Centre Professional, Certified by HP.

Ø  Manufacturing 101 Certification, Mindtree internal certification.

Skills Profile

 

Testing	Manual Testing, ETL-Informatica, AS/400-iSeries, WebService (Soap UI), WEBI (Business Object), Selenium Automation (SAF), VSTS 2010, Test Link.
Reporting Tools	Quality Center 11.0, JIRA, Mantis, Rational Team Concert (RTC), Lotus Notes, RADAR, OnTime,
Management Tools	FTP, AllFusion Harvest, VSS, iPlan, VSTS 2010, SharePoint, CMC, WCA, OMS, Drupal, Word Press, Github, Jenkins
ERP & DWH Tools	JDE One World, SAP (CRM, SD, MM), Informatica, Business Objects, Tableau
Other Tools	Oxygen XML Editor, Toad, Cisco VPN, Citrix Client, Opera, WinSCP, WinCVS, Putty, Charles
Application Servers	JBoss, Tomcat
Database	DB2/400, Mongo DB, Oracle, SQL Server, Oracle Berkeley DB, MarkLogic DB
Languages	HTML, VB Script, Java

Professional Experience

Project            : Core Customer Platform (CCP)

Client                     : McDonald, IL, USA

Role                        : UAT Manager, From May’17 to till date

Domain                                 : e-Commerce                                                                     

Environment        : Windows, Jira, SharePoint, Tableau, Redshift, Oracle, Postman, SAP-Fieldglass

Project Description:

CCP is a customer master database and services that drive data-driven CRM and customer reporting & analytics; CCP gives CA & US market the ability to:

 Create unique customer profile or “master ID”

 Ingest disparate customer data sources and “match” them under the unique profile

 Integrate customer profile with eCP data

 Enrich customer profile with data-driven attributes and third party data

 Maintain master view of communications preferences including Opt-outs

 Source for marketing audience reporting (pop size, sources of acquisition)

 Integrate with CIM (Adobe Campaign) or local campaign tool

 Output customer data to corp-hosted reporting & analytics environment

 Encrypt all personal data at rest and in-transit

 Store our data in a secure, corp-hosted environment

Responsibilities:

·         Manage a team from different department and getting status updates on daily basis

·         Prepared UAT checklist and share it with BTA and Business stakeholders for sign-off

·         Identify the gap between the application and requirement document

·         Performed end to end, Integration, Data Migration, Database and UAT testing’s for McDonald e-commerce site

·         Comparing & analysis the data in data warehouses with source for accuracy, duplicate entry, and subscriptions entries.

·         Performed API validation using postman tool

·         Generate report using Tableau tool, validate the values and graph against the records in DB.

·         Run Nightly job to migrate the data from one environment to other and validation

·         Do complete research and analysis and escalate the gap to the business.

 

Project            : Forbes.com - Redesign & Maintenance

Client                     : Forbes Media LLC, NY, USA

Role                        : QA Manager, From Sep’15 to Feb’ 17

Team Size             : 8

Domain                                 : Media & Publishing

Environment        : WordPress, Jira, Mongo DB, MySQL, Java, HTML5, Edit tools, Selenium, Charles, Jenkins, Github

Project Description:

Forbes.com business e-magazine website publishes article on different topics and publishes the top Lists and Rankings.  We redesign & Enhance the website based on product needs.

Responsibilities:

·         Manage day-to-day activities of 8 offshore/onsite QA teams and leading multiple Projects using Agile.

·         Find out the right vendor for external support for Forbes and build/establish the client vendor relationship.

·         Architect, Design and customize the selenium automation framework with Java, Appium

·         Develop and execute a roadmap for building testing framework, automate to test forbes.com across different platforms

·         Design Google-Analytics custom dimensions & performance threshold to identify the performance issues on the site scenarios for automating it

·         SSL Certification implementation & performed complete validation on moving the site page by page from http to https protocol. Ensure no timeout errors, all calls are https, images & other third party calls are https

·         Performed ADA Compliance Auditing, A/B Testing and sign-off

·         Taking complete ownership of projects, plan, estimate and deliver it within the deadlines.

·         Performed Mobile, Cross browser, Ads & GA calls using Charles tool and API validations.

·         Implement & Integrate the Automation Framework with Jenkins & maintained the code in Github.

·         Optimize the automation framework on summary report generation, dashboard and status notifications.

·         Manage release planning, optimize the existing process, developing QA/Test strategies and testing approaches

·         Performed UAT testing to ensure the business rules are met as specified in the FR, before sign-off and release

·         Driving the team towards agile testing methodology and managed the sprints development cycle in JIRA

·         Work closely with all teams and optimize testing process, enhance efficiency in testing and improve the software quality

·         Providing product feedback support, guidance, solution offerings and also resolving customer issues.

 

Project            : SI.com & Golf.com - Redesign & Maintenance

Employer              : Mindtree Ltd, Chennai

Client                     : TimeInc, NY, USA

Role                        : QA Lead / Onsite Coordinator, From May’14 to Sep’ 15

Team Size             : 12

Domain                                 : Media & Publishing

Environment        : Drupal, Wordpress, JIRA, Windows7, MySQL, Jscript, HTML5, Mongo DB

Project Description:

Golf.com & Si.com is one of Time Inc. e-Magazine sports website which is hosted successfully on Production environment. Time Inc. business decided to redesign the look & feel and the content display when arrival of latest news is displayed on the top by pushing the older news further down the page and also migrating the data from Wordpress to Drupal CMS.

Responsibilities:

·         Managing the complete project by handling the teams both onsite & offshore

·         Prepare Test Plan, Test Effort, Milestones/Schedules for the project.

·         Coordinating with Business Users, understanding the business and transferring to the team.

·         Daily interactions with offshore, delegating and getting the work done

·         Regular interactions with the client managers and status reporting

·         Identifying the risk and escalating to the project stake holders and mitigate it.

·         Test management activities using Agile methodology and used JIRA tool effectively for it.

·         Performed Data Migration testing, Cross browser testing, Mobile & Tablet device testing

·         Submitting Weekly status dashboard to client managers

 

Project            : Everest-FOSSE Integration

Employer              : Mindtree Ltd, Chennai

Client                     : Marriott, USA

Role                        : QA Lead, From Jan’14 to Mar’14.

Team Size             : 3

Domain                                 : Hospitality

Environment        : Java, MySql, SoapUI, TestLink, Radar, Windows 7/8

Project Description:

The ACP program is a subset of mobile property services that Marriott has started offering to guests through mobile devices. With the limited staffing models in our select service hotels, a secondary control panel was not a viable option from an operations perspective. A decision was made by senior Brand and Operational leaders to integrate mobile services directly within FOSSE in order to effectively execute the program at Select Service hotels.

Responsibilities:

·         Performed Test Lead role and handled multiple Sprint & Releases in this Project using Agile-Scrum Methodology.

·         Regular interactions with onsite managers and clarification/issues on sprint stories and updating the clarification log

·         Mobile WebService testing using SoapUI tool and DB validation.

·         Estimation and planning for every sprint & monthly releases and publishing it.

·         Daily Scrum status meeting & Synch up calls

·         Daily interactions with team, delegating task and getting the work done

·         Owning the complete responsibility of providing QA Sign-Off to UAT.

·         Test Plan, Test Case preparation & review and publishing Daily Status report.

·         Test Case execution and defect reporting and tracking.

 

Project            : 5^th Customer Fulfillment Center (CFC)

Employer              : Mindtree Ltd, Chennai

Client                     : MSC Industrial Direct, NY, USA

Role                        : QA Lead / Onsite Coordinator, From Apr’13 to Oct’13.

Team Size             : 3

Domain                                 : E-Commerce

Environment        : AS/400, DB2/400, SAP, Windows7, Quality Center 11.0

Project Description:

MSC Industrial Supply is one of the largest direct marketers and premier distributors of Metalworking and Maintenance, Repair and Operations ("MRO") supplies to industrial customers throughout the United States. MSC has four existing CFC’s which are hardcoded in the system. This project is to build a new 5th CFC in Columbus called CMB and to fine tune and enhance the system by removing the hard code so that it can handle up to 9999 CFC’s.

Responsibilities:

·         Writing the Test Strategy documents for SAP CRM, SD, MM, APO using the Business Requirements

·         Performed BA & Test Lead role and Lead both the onsite & offshore testing team

·         Worked on IDoc's & EDI interfaces like 850,855, 867, 944,810 for FUT, String, Integration and E2E Testing

·         Performed Customer Management, Order Management and Warehouse Management in SAP & AS/400 systems

·         Create order, process & manage the order to different status in SAP & AS/400 Systems

·         Create Aisle & Bin, create and process the order to move to the respective Aisle and Bins

·         Handling both inbound and outbound data activities with external system using SAP IDOC & EDI

·         Warehouse Management: Receiving, Picking, Packing, Labelling & shipping processing

·         Prepared and executed UAT and E2E test cases

·         Test management activities using Quality Center tool (preparation, review, Execution and defect reporting)

Project            : CUSTO-Nect (Customized Connection With The Customer)

Employer              : Mindtree Ltd, Chennai

Client                     : Pfizer, UK

Role                        : ETL Test Lead, From Nov’ 11 to Mar’ 13.

Team Size             : 3

Domain                                 : Health Care

Environment        : ETL-Informatica, Report-Business Object (WEBI), UC4, Oracle, Toad, Unix, Putty, WinScp, Windows 7

Project Description:

Pfizer has embarked on a CUSTO-NECT initiative with the objective of building a Business intelligence landscape comprising of a unified, scalable data mart with a flexible, reporting and analytics platform on a standardized set of technologies for the Established Products Business Unit (EPBU) Belgium.

Two main areas of focus being:

• Capturing factual customer activity from a product perspective and comparing this across the other channels/sources: Activities involving face to face interactions with the healthcare professionals or a event being organized with the HCP’s, samples getting distributed etc.
• Segmentation- Segmenting the HCPs based on common behaviour patterns

Responsibilities:

·         Performed BA & Test Lead role in this Project.

·         Coordinating with Business Users, understanding the business and transferring to the team.

·         Generating and Testing the reports using Business Object-WEBI tool.

·         Preparing Negative test case for UAT and executing it.

·         Reviewing the created/modified ETL test cases by team.

·         Prepared Shell Scripting test cases and executed all the scripts.

·         Test management activities using Quality Center tool (preparation, review, Execution and defect reporting)

 

Project            : The HomeDepot

Employer              : MindTree Ltd, Chennai

Client                     : HomeDepot, USA

Role                        : ETL Test Lead, From Oct’10 to Nov’11.

Team Size             : 6

Domain                                 : E-Commerce

Environment        : J2EE, Windows XP, SQL, Informatica, CMC, Accelerator, Citrix, QC, Sharepoint, OMS, CSR, WinSCP

Project Description:

The Pricing Consolidation project is a new system which will centralize and manage the pricing of items within the Home Depot enterprise.  Currently there are multiple systems of record and multiple business owners maintaining the pricing of an individual product.   This is causing inconsistencies and lack of visibility to the pricing of products across the numerous selling channels.  The objective of the Pricing Consolidation project is to eliminate these issues.   A new centralized system will be developed as a one stop shop to control the everyday and promotional pricing of products.  In this new system, pricing can be maintained at national, selling channel or location based levels.   Product pricing will be made available to all systems through the use of a new pub / sub model ensuring accurate and timely pricing.    

Responsibilities:

·         Leading the team and Test management activities using Quality Center tool

·         Create emergency feed for different promotion types, to update the promotion price and processing it

·         Login to Integrated Solutions Console to Monitor the Mastero Jobs for status “Success”

·         Run SQL queries to validate the price update in DB and also validate in the front-end display

·         Writing test cases for Data Integrity and Target Driven Scripts.

·         Reviewing the created/modified ETL test cases by team.

·         Doing Incremental Extraction/Delta Testing by writing SQL Scripts

·         Done extensive testing in external tools CMC, Accelerator, PACMAN, Active MQ, Maestro Job Monitoring

·         Verifying System log and exception log in Unix system using WinSCP.

·         Prepared the functional user guide document for promotion and price change thru PACMAN system with clear and precise information. 

Project            : RESPOND Complaint Management System

Employer              : MindTree Ltd, Chennai

Client                     : Royal Bank of Scotland (RBS), UK

Role                        : UAT Test Lead, From May’09 to Oct’10.

Team Size             : 3

Domain                                 : Banking

Environment        : .Net Framework 4.0, Windows 7, SQL Server, Oxygen XML Editor, VSTS 2010, Cisco VPN

Project Description:

The RESPOND application will be replacing the RBS existing C&Q system which is used for handling Complaints. The Application developed and rolled out to both Retail and Corporate centers. This is a web based application.

Responsibilities:

·