Candidates About

                                                          Peter John

PROFFESIONAL SUMMARY:

• Over 10 years of IT experience in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, development, enhancements, testing, and maintenance of Multi-tier, web-based, and portal based object oriented enterprise applications.
• Experience in developing Validation Rules, Work Flows and Approval Processes for new Tasks, field updates, and Email generation according to application requirements.
• Implemented security and sharing rules for different users at different levels of organization.
• Experienced in Data Migration using Apex Data Loader, and Third Party ETL tools like MS-SSIS, Informatica.
• Created page layouts, search layouts to organize fields, custom links, related lists and VF Pages on a record detail and edit page.
• Experienced in training and mentoring team members with product knowledge and business processes.
• Strong work ethic, taking ownership of all duties and responsibilities and meeting management objectives.
• Conduct Release Management tasks required to promote tested functionality from sandbox into a production environment
• Creativity and flexibility to face and resolve challenges, Good presentation skills and effective team player with excellent communication skills.

·         Experience to run test cases using JENKINS.

·         Ability to quickly adapt and learn, work in-groups as well as independently with minimum supervision. Highly dedicated, quick starter and Excellent at solving complex problems under strict deadlines

Work Experience

Salesforce Admin/QA Tester

EQUIFAX                                                                                      Jan 2017 to Present

Responsibilities:

·         Gathered business process requirements and utilize Salesforce functionality to automate and achieve those objectives

·         Provided support as a Salesforce.com administrator to 200+ users.

·         Designed, and deployed the Custom objects, Custom tabs, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, to suit to the needs of the application.

·         Customized user Roles, Role hierarchies, Profiles and Sharing settings to ensure that the protected data is available only to the authorized users.

·         Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas

·         Implemented Chatter, Chatter desktop, created public and private groups.

·         Created and deployed several Custom Reports using salesforce.com platform.

·         Created VisualForce email templates (HTML and custom), New Templates, Mail Merges and also automated Email Process to send installation instructions to new and existing customers.

·         Created Custom Links and Buttons for various business needs.

·         Created VisualForce page for entering the HS Lead Upload in Salesforce, gathered from High school presentation and Event leads.

·         Provide Salesforce best practices and customizations with regard to SDLC

·         Configured workflows and approval processes to enhance business logic.

·         Created new sandboxes and deployed Components and Data from one environment to another and Managed sandbox refreshes and release testing.

·         Analyze Salesforce system usage and data storage patterns to improve efficiency

Environment: Saleforce.com platform, Visual Force (Pages, Component & Controllers), Apex Language, GIT, Data Loader, HTML, Java Script, S-Controls, Dashboards, Reports, Production environment, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse, IDE Plug-in

Work Experience

Salesforce QA Tester

Ford, MI.                                                                                October 2013 to Dec 2016

This project involves migrating existing Siebel CRM Legal instance to SFDC. The new SFDC Core Legal integrates with various external systems like Siebel and SAP.

Responsibilities:

·         Creating Requirements document, Test plan and Test strategies.

·         Creating Test Scripts based on the Business Requirements Specification documents in HP Quality Center.

·         Interact with various Business Analysts and Developers to design better test plan and strategies based on the requirements of the business.

·         Executing Test Cases in QC and logging defects.

·         Prepare documentations like Testing Progress, Test coverage and providing status to Project Manager.

·         Recommend some enhancement features to the system.

·         Helping the Business team in carrying out the User Acceptance Testing.

Environment: Force.com, Apex Data Loader, HP – Quality Center 11.0, SAP, Siebel, SQL Server 2005, SOQL, SOSL, MS Office 2007.

Salesforce Administrator/QA Tester

United Health Care                                                               January 2011 to August 2013

·         Responsibilities:
Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.

·         Managed security settings of the users.

·         Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.

·         Worked on various salesforce.com standard objects like Accounts, Contacts, opportunity, Leads, Campaigns, and Dashboard & Reports and worked on creating custom objects, Page layouts etc.

·         Created workflow rules, approval process and defined actions like Tasks, Email alerts, outbound message and Field updates.

·         Experienced Integrating Salesforce with third party applications from App Exchange.

·         Performed data migrations using Salesforce.com Data Loader.

·         Customized Reports & Dashboards for business users and managers, developed custom reports.

·         Created Formula Fields, Validation Rules, Workflow and Approvals to build required functionality.

·         Created Visual Force Pages to override the standard functionality of Salesforce.

·         Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.

·         Worked on fixing SOQL and SOSL queries in the apex code.

·         Deployed salesforce components from sandbox to production using Force.com ant migration tool, Change Sets and Eclipse.

Environment: Saleforce.com platform, Apex Language, Visual Force Pages, Data Loader, HTML, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Security Controls, Sandbox data loading, Eclipse IDE Plug-in.

Sales force Administrator

Cardinal Health, VA.                                                            July 2007 to November 2010

Responsibilities:

·         Developed business logic as per business requirements using force.com IDE, Apex Classes, Triggers, Test methods and writing SOQL & SOSL queries.

·         Worked on Agile/Scrum Methodology and SDLC.

·         Manage Profiles, Roles, Users within the Salesforce CRM, this involved designating access to the applicable user within the user hierarchy.

·         Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components.

·         Defined lookup and master-detail relationships on different objects and created junction objects to establish relationships among objects.

·         Used Force.com Eclipse IDE plug to develop the classes and triggers.

·         Worked extensively on Visualforce pages, Visualforce Custom Controllers Components for creating various User interfaces for different Users and Customers.

·         Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.

·         Created Visual flows, workflow rules, Validation rules, configurations and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.

·         Designed and developed based web services to integrate Salesforce with different external system. Used REST and SOAP web services

·         Performed data migrations using Salesforce.com Data Loader.

Environment: Saleforce.com platform, Apex Language, Visual Force Pages, GIT, Component &Controllers, Workflow & Approvals, Reports, Visual flows, Custom Objects, WSDL, Custom Tabs, Email Services, Web Services, Eclipse IDE Plug-in.

EDUCATION:

Master's in Computer Science

Technical Skills:

Salesforce.com, Apex, Visualforce, SOQL, SOSL, S-controls, Triggers, Workflows, Approvals, Email Templates, Formulas, Validation Rules, Visual flows, AppExchange, Eclipse, Salesforce.com, Force.com IDE, Apex Data Loader, Process builder.

Operating Systems Windows, MS-DOS

Ticketing Tool BMC Remedy, JIRA

Programming Languages: C, Java, SQL