Candidates About

Devendra Singh

Experience Summary 

Ø  Overall 8 years of IT experience including 5+ years in Healthcare, Life sciences and BioPharma industry.

Ø  3+ years of hands-on experience with SALESFORCE CRM, VEEVA CRM and VEEVA VAULT as developer and System Administrator including custom APEX, VISUALFORCE, REST APIs.

Ø  Expertise in system administration, configurations, maintenance and Support of Force.com Application, Salesforce CRM, VEEVA CRM, VEEVA VAULT

Ø  Extensive experience working on salesforce Custom Objects, Custom Fields, Workflow Alerts and Actions, Approval Workflows, Validation Rules, Custom reports, Dashboards, Email generation according to application requirements develop Custom Controllers/ Components, Visual Force pages.

Ø  Domain Admin and Configuration specialization on different Veeva Vault applications including VEEVA VAULT MedComms, PromoMats and eTMF. Well-versed in all aspects of the Veeva platform and applications, including the application functions, system and business administration settings.

Ø  Experience in Creating Roles, Profiles, Email Templates, Page Layouts, Approval Workflows, Workflow Actions, Entry Actions, Security Settings, Sharing Settings, Custom Formula fields, Approval Process and implementing /managing security and sharing model.  

Ø  Experience in trading partners data on boarding, data management, data analysis, and data quality, data validation.

Ø  Extensive experience as software engineer involving in analysis, design and implementation of project requirements through requirement gathering and functional specifications, preparation of use cases and data modeling. 

Ø  Possesses strong interpersonal skills, the ability to direct interact with Customers and strong communication and presentation skills, handling team in Onsite-Offshore model.

Ø  Highly motivated with the ability to work independently or as an integral part of a team and committed to highest levels of professional and personal excellence. 

Ø  Excellent written and verbal communication skills to keep executive staff and team members apprised of goals, project status, and resolving issues and conflicts. 

Technologies:

Ø  SFDC|VEEVA:  Salesforce CRM, Workflow & Approvals, Dashboards, Custom Objects, Service and Sales Cloud, VEEVA CRM, VEEVA VAULT MedComms, PromoMats, eTMF, Apex Classes, Triggers, SOQL, APIs, Visual force Pages, Controllers and components.

Ø  Business Tools Used: Service-NOW Ticket Management System, Remedy-Action Request System, Force.com explorer, Force.com Workbench, Apex Data Loader, TOAD, Microsoft Project, MS Visio, MS Team Foundation Server, Visual Studio, Microsoft SharePoint, box.com, QlikView.

Ø  Programing Languages: APEX, C#

Ø  Methodology:  Scrum, Agile, Waterfall 

Ø  Databases: SQL Server 2008, Integration Services-SSIS, Reporting Services.

Ø  Operating Systems:  Windows Server 2008 R2, Windows 2010 AWS server, Mac

Work Experience:

SFDC | VEEVA Consultant (INCEDO Inc.)                                                                          May 2015 to present

Client: Kythera Biopharmaceutical Ltd.

Location: Westlake Village, CA 91362 USA

Responsibilities: Successfully owned and managed all aspects of the SFDC platform. My responsibilities included the following in SFDC | VEEVA project: 

Ø  Development: Hands-on experience working on custom Apex Classes, Controller, Apex Triggers, Visual Force Pages, custom APIs. Worked on VEEVA CRM custom objects, Veeva Vault customization/configurations, End-to-End Integration of VEEVA VAULT with SFDC Application.

Ø  Environment Management: Managing SFDC environment, providing user set-up and administration, building, delivering and maintaining required testing environments, managing multiple integration points, etc.

Ø  Release Management: Managing deployment by coordinating with various internal and external teams; create detailed deployment schedules based on input from project teams, business teams, and stakeholders.

Ø  Project Management: Estimate and manage the development of new functionality and enhancements to existing ones. Coordinate with various development teams to develop roadmap of new features.

Ø  Business and System Analysis: Assisting in gathering and collating business requirements, developing system requirements – including functional and technical specifications, and documenting business processes in workflow diagrams. 

Ø  Support: Providing functional support service and support to the business, take initiative in assigning, assessing and troubleshooting end user issues and change requests ensuring that turnaround times conform to service level agreements. Hands-on experience on Service-Now, Remedy Ticketing tools.

Ø  Professional Development: Keep abreast of new SFDC features and functionality, proactively recommend system and process improvements.

VEEVA Module Lead (TATA Consultancy Services Ltd.)                                              Apr 2013 to May 2015

Client: ELI Lilly & Company           

Location: Indianapolis, IN 46285 USA

Responsibilities: The scope of my activities in the VEEVA project included:

Ø  Successfully owned and managed SFDC VEEVA platform, worked on Salesforce, Veeva CRM application and Veeva Vault.

Ø  Worked with different Standard and Custom SFDC objects like Accounts, Call, Call2 Details, Territory, Order, Order-line, Users, Cases, Reports and Dashboards etc.

Ø  Worked on development, enhancement and support of custom APIs, custom APEX components and controllers, Visual Force pages, Apex Triggers.

Ø  Created workflows, page layouts, email templates, profiles, roles, validation rules, workflow rules and defined related tasks, time-triggered tasks, email alerts, filed updates to implement business logic. 

Ø  Created various Custom Reports for standard objects as well as custom objects to give complete detail overview of data.

Ø  Getting Involved with Veeva for Support related activities. 

Ø  Status and Technical face-to-face meetings with Client to share the status of the work, Discuss technical solutions and propose the best suitable solution and discuss any changes in requirement and/or design of an existing system/module.

Sr. Software Engineer (TATA Consultancy Services Ltd.)                                            Aug 2010 to Mar 2013

Client: ELI Lilly & Company           

Location: Noida, UP 201305 India

Responsibilities: The scope of my activities in ICE (Integrated collaborative Environment on SharePoint 2010) project included:

Ø  Development of new module using Server and Client based Object Model of SharePoint and service based architecture using web services and REST.

Ø  Development of SharePoint custom WebParts, User Controls, site custom pages, Event Receivers, SharePoint features, Workflows and InfoPath forms.

Ø  Designing the user access level and hierarchy flow charts.

Ø  Designing the web methods, which will be consumed by the system.

Ø  Identifying key areas for improvements in the design/coding, and implementing the same.

Ø  Resolving User Queries and Adhoc requests for information.

Ø  Providing support during IIT (Informal Integration Testing), FIT (Formal Integration Testing) and User Acceptance Testing.

Ø  Functional and technical documentation. Application Support/Maintenance.

Project: Eli Lilly ICE was a global program formed to create an integrated collaborative environment. It is a framework that will enable customer employees and its internal and external partners to more effectively manage process, content, knowledge, and data across a secure, complex, and growing partner network. The portal is running on Microsoft SharePoint 2010.

Sr. Software Engineer (Velocis Systems Pvt. Ltd.)                                                         Aug 2009 to Sep 2010

Client: Cairn Energy India    

Location: Noida, UP 201305 India

Responsibilities: The scope of my activities in CAIRN (on SharePoint 2010) project included:

Ø  Requirement gathering, Application development using master page development, customization and creation of list and libraries and development of custom web parts/user controls/workflows, creating InfoPath forms according to the project need.

Ø  Site Branding, development of application pages, site pages, Webparts, user controls, event handling, Utility tools and workflows as per requirement of Client, Cairn Energy India.

Ø  Deployment of MOSS 2007 application on Production, DEV and Staging environments, deployment of SharePoint sites at client end.

Ø  Creation of test scripts and executing end-to-end performance test. Knowledge sharing with the team and provide guidance to the team.

Project: Cairn India Tejas portal is an intranet/Internet portal for Cairn Energy India. Tejas provides all department information of cairn energy’s and provides a technical platform for hosting other intranet sites. SharePoint 2007 environment makes it easier for company employees and vendors to have a central repository for all their department information and cairn related document and data.

Software Engineer (AstroWix India Pvt. Ltd.)                                                                     Oct 2008 to Jul 2009

Client: Venire India    

Location: Noida, UP 201301 India

Responsibilities: The scope of my activities at VENIRE (on Project Server 2007) project included:

Ø  Installing and configuring the SharePoint 2007 environment and installing and configuring MS Project Server 2007.

Ø  Customization of EPM (Enterprise Project Management) creating and configuring PWA (Project Web Access) and administering the all configurations and Reports.

Ø  Deployment of EPM sites at client end.

Ø  Creation of Reports using SQL Server Reporting Services and customized them based on client requirements.

Ø  Sharing the results with the customer and provide advisory solutions and recommendations for present and potential performance bottlenecks.

Project: Venire EPM involved the complete setup of Project Server 2007 and its integration with the SharePoint 2007 environment. Integrating Microsoft Server Projects with the SharePoint environment makes it easier for Project Managers to have a central repository for all their project related information and project related documentation and data

Software Engineer (Troop Software Pvt. Ltd)                                                                 Jun 2007 to Sep 2008

Client: Canada Health Link Inc. Canada      

Location: Noida, UP 201301 India

Responsibilities: The scope of my activities at CanDrug Store (on ASP.NET 3.0) project included:

Ø  Analysing the Requirements, coding and developing web site and supporting components using ASP.Net 2.0and C# right from the beginning.

Ø  Performed a key role in Database architecture design and writing Stored procedures and functions as per project requirement.

Ø  Creation of Reports using SQL Server 2000 and customized them based on client requirements. Creation of test scripts and data setup requirements.

Ø  Executing end-to-end performance test. Analyzing the performance test results.

Ø  Sharing the final results with the customer and provide advisory solutions and recommendations for present and potential performance bottlenecks.

Project: CanDrugstore.com was a one stop website for prescription drugs, pet medications, compounded products, medical supplies over-the-counter products for Canada Health link customers.

Education:

M.C.A (Masters in Computer Applications) from U.P. Technical University Lucknow India completed with distinction in year 2007.

Certifications:

Ø  Veeva Vault Admin Certification

Ø  SharePoint Application Development Certification