Vikram Singh

  • Salesforce Integration Lead
  • New York City, NY
  • Member Since May 04, 2023

Candidates About

 

Vikram Singh

 

RESUME DETAILS

 

Summary:

·         Around 10 + years of experience in Information Technology Industry, with key emphasis on Analysis, Design, Development, Unit testing and Application Management.

·         Translated functional requirements into technical design on complex projects.

·         Strong Project Lead experience in digital area (best mobile oriented) with both waterfall and agile (scrum is preferred) methodology

·         Work closely with stakeholders, functional managers, and subject matter experts to identify and design Technical documents.

·         Good exposure on Modules Integration.

·         Good Exposure working on Agile Methodology.

·         Good Exposure in implementing the project using Salesforce CRM.

·         Hands on experience in implementing the Salesforce Exact Target Marketing cloud.

·         Hands on experience in implementing the Marketing Cloud Journey Builder.

·         Hands on experience in creating the Workflows using Journey Builder.

·         Hands on experience in Email Campaign Management.

·         Hands on experience on Email Campaign Management Data Extensions.

·         Good knowledge on CRM business processes like Campaign Management, Lead Management, Account Management, Opportunity Management, Knowledge Management, Support Processes and Forecasting.

·          Experience in migration applications from Sandbox to Production using Force.com IDE and Salesforce.com change-sets.

·          Experience in SFDC Integration using Web Services and Apex Programming, Salesforce.com Service Cloud, Sales Cloud. Integrated Salesforce with in-house legacy systems using Apex web services and outbound messaging system.

·          Experience with data migration and updates through the tool App Exchange Data Loader in Salesforce.com

·         Around 3 years of experience in SDL Tridion - Web Content Management System (WCM) 2011 &2013.

·         Hands on experience working on SDL Tridion DD4T coding.

·         Hands on experience in creating the Schema’s, Component Templates and Components using SDL Tridion 2013 Framework.

·         Extensive knowledge of Client/Server and Web based applications using Visual Basic 6.0, ASP, ASP.NET (1.1/2.0/3.5), ADO.ENT, C#, VB.NET, Web Services.

·         Hands on experience working on .Net Controllers, Java Script CSS, HTML,CSS,XML

·         Hands on experience working on SOAP and REST Web services.

·         Hands on experience working on ETL Framework.

·         Worked with clients and IT QA staff to develop and execute user acceptance test plans that works with software engineers and DBAs to diagnose, correct, and retest problems.

·         Good Exposure on Telecom Domain NMS/EMS.

·         Possess good experience on Nakina Frame work.

·         Have hands on experience in Dragon (OneShield) Transformations, Rating Structure.

·         Followed a structured methodology during the software life cycle encompassing the following phases: Requirement, Design, Development, System Testing, implementation and Production Support.

·         Hands-on experience in configuring, using and administrating Version control systems like Visual SourceSafe, SVN.

·         Experience in work estimation, work delegation and people management.

·         Possess Good communication and Interpersonal skills.

·         Prepare weekly status reports and maintain project Estimation Model

·         Enthusiastic learner with an innate ability to quickly grasp concepts and technical skills.  

 

 

                       

Date of Birth:    27/ Feb/ 1982

 



TECHNICAL SKILLS

                                                               

Frame Work

Salesforce SFDC development, Apex Classes, Triggers, Visual force, Force.com IDE, SOQL, SOSL, SDL-Tridion Content Management system, DD4T, DotNetMVC, Spring 3.0 MVC, Nakina Framework, Dragon Designer (One Shield).

Technologies

XML, DOTNET, ASP, Struts 1.3.8, JSP 2.0, Servlet 2.3 JDBC, EJB.

Database

MYSQL

Scripting Language

Java Script,CSS ,HTML 5.0

Tools/Frameworks

TeamFoundationServer(TFS),Jenkins,JIRA,BluePrint,Struts,WCM Tridion 2011 SDL server.

Testing

Protocol Testing & Manual Testing.

Development Tools(IDEs)

Rapid Application Development (RAD), Intellij Idea, Eclipse.

NMS/EMS Products

Nakina NOS (CEMS).

Network Element Protocols

TL1, SNMP.

Defect Tracking Tool

JIRA Defect Tracking tool, Bug-Zilla.

Version Control System

Tortoise SVN, Visual Safe Source.

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Current Employer: Software Global USA, Austin, TX

 

 

 

PROFESSIONAL EXPERIENCE:

 

 

Client : New York Life                                                                             Jan 2016 to May 2017.

 

Project: Conference Management application.

Role:       Salesforce Integration Lead.

Technologies:   Java. Salesforce, SFDC API, APEX, SOQL, Visual force, JavaScript, Artifactory.

 

Details:

            The Conference Management application allows the conference managers to Integrate, administer and manage all the aspects of a conference, sessions, speakers etc.

 

Responsibilities: 

·   Created the data model for the application.

·   Extensive experience with Configuring and Developing custom objects, layouts, reports, in salesforce.com platform.

·   Design and implementation experience in Integration patterns in conjunction with Force.com, Apex triggers, Process Builder, Workflows, Validation rules.

·   Implementation experience with AppExchange applications on Force.com platform

·   Design experience with object models on Force.com

·   Experience with industry standard messaging and communication protocols

·   Understanding of SFDC Governor Limits and best practice guidelines.

·   Experience designing and developing integrations from Force.com to upstream and downstream applications using Force.com API(s)

·   Created Apex classes and work with the Salesforce Object Query Language (SOQL) to implement the business logic of application.

·   Experience in designing  and implementing the webservices like SOAP and REST. 

·   Hands on experience on implementing the ETL Framework.

·   Create Visual force pages and their associated controllers, to leverage JavaScript libraries like Google Maps for enhancing the user experience.

 

 

 

 

 

 

 

Client: Transamerica, Plano, TX.                                                            Jan 2015 to Dec 2015.

 

Project: Transamericaanuities.com                     

Role:      Salesforce Integration Lead.

Technologies:  Salesforce (Exact target Marketing cloud, Apex Triggers, Data-sets, Force.com IDE, SOQL, SOSL,Java Script, CSS.

 

Details:

            Transamerica uses salesforce.com to bring automation into the sales process by moving to cloud. Leads are quickly converted to opportunities using CRM application that helped in accessing the information on any device whenever it's needed and provide exceptional customer service and support.

 

Responsibilities: 

·   Experience in supporting Project proposal development.

·   Defining requirements by interacting with business group, application development group.

·   Worked on salesforce.com set up and configuration.

·   Experienced in developing Apex Triggers using the Apex programming using Apex Editor.

·   Extensive experience on Visual force pages and Page layouts according to the Business requirements.

·   Worked on Assigning creating Roles Hierarchy, Profiles and Security setup within the organization.

·   Experienced in creating the Work Flow Rules in the Approval Process 

·   Responsible for Creating the Validation rules for email and other custom fields.

·   Custom development using Apex and Visual Force Pages.

·   Created the Workflows using the Journey Builder.

·   Created the Email Triggers for Email Marketing.

·   Created the planning for Email Campaign using Journey Builder.

·   Designed the Email campaign using Journey Builder for auto response.

·   Experience in designing  and implementing the webservices like SOAP and REST. 

·   Hands on experience on implementing the ETL Framework.

·   Installed the Contact Center Applications and allowed the end users to maintain a track history of customer’s complaints.

·    Created Custom Application by using Service Cloud App.

·   Performed data cleanup and/or Data migration to/from salesforce.com.

·   Worked with Apex Data Loader tool to perform DML operation using CSV files.

·   Implemented groups in salesforce.com for the sales and support user groups based on the user requirements.

·    Build the Role Hierarchy System in salesforce.com and created Profiles setup according the Profiles.

·   Created different Record Types, Page Layouts, Formula fields, Work-flows.

·   Interacting with the client and designing Technical design document from Business Requirements for the development team.

·   Very good experience is Agile Project Management

·   Involved in System, Module and Integration testing.

·   Preformed the Project deployment activity in Dev, QA and Production environment.

·   Ability to work with an onsite/offshore delivery team.

 

 

 

Client: Transamerica, Cedar Rapids IA.                                                Jan 2014 to Dec 2014.

 

Project: Transamerica.com (Insurance,MutualFunds&Retirement solutions).

Client: Transamerica                     

Role:      Project Lead & SDL Tridion Analyst.

Technologies:  SDL Tridion 2013 Content Management System, Dot net, DD4T, Java Script, CSS.

 

Details:

            Transamerica.com is the website which manages Insurance, Mutual Funds and Retirement solutions. The entire Transamerica.com web site is developed and maintained using SDL Tridion 2013.It has two major modules                 1. Individual 2. Financial Professional. All the content in this site is updated using the SDL Tridion 2013.

 

 

Responsibilities: 

·   Experience in supporting Project proposal development.

·   Managing projects throughout the entire systems development lifecycle, ensuring that requirements are defined accurately, systems are designed/coded that meet the defined requirements and that execute efficiently.

·   Created detailed project plans, coordinated team resources and manages to overall project time line. Ensuring that test plans and training plans are designed and executed successfully, all required system and user documentation is created accurately, projects are completed on time and under budget and anticipated business benefits are achieved.

·   Supporting existing production systems, coordinating related support and enhancement activities. Defining and prioritizing problems and requests. Ensure proper testing and business change management practices and procedures are followed. Ensuring all support activities are executed on time and on budget.

·   Recommended, designs, and oversees development of application solutions. Worked with senior members of the    IT organization to create and enforce architectural standards. Ensured the architectural integrity within the enterprise.

·   Participated in analyzing & understanding the requirements and eliciting the same to both Development and Testing teams.

·   Interacting with the client and designing Technical design document from Business Requirements for the development team.

·   Very good experience is Agile Project Management

·   Created the Schema’s Components and Component Templates using SDL Tridion 2013.

·   Created the cshtml views for the applications using DD4T views and integrated with the SDL Tridion.

·   Worked on Controllers and Model Forms using .NET framework.

·   Worked on C# / C Sharp (cs) files and integrated with the project.

·   Experience in designing and implementing the webservices like SOAP and REST. 

·   Hands on experience on implementing the ETL Framework.

·   Worked on Java Script for the Validations and Integrated with the application.

·   Worked on CSS (Style.css) files and integrated with the application.

·   Involved in System, Module and Integration testing.

·   Preformed the Project deployment activity in Dev, QA and Production environment.

·   Ability to work with an onsite/offshore delivery team.

 

 

 

Client: State Farm Insurance, Bloomington, IL                                  Jan 2012 to Jan 2014

 

Project: Life Insurance, Quote and Purchase (LQP).                     

Role:      Technical Architect (Java Designer) and Project lead.

Technologies:  Java1.6, Spring MVC, Web service, JSP, XML, Tridion Content Management System.

 

Details:

            Life Quote and Purchase is an Insurance product of State Farm. This is a web application which works on Service Oriented Architecture (SOA).This product has two modules 1. Customer 2. Agent Module. Entire LQP interacts with different functionalities to offer different products with various rating calculations and has got exclusive functionalities to communicate with Agent and Customer mutually.

         All the Static and In Language support content has been created using the Tridion content management system. I have used the Tridion 2011 server to create the static components and generate the Max files using the Tridion 2011 server.

 

Responsibilities: 

·   Participated in analyzing & understanding the requirements and eliciting the same to both Development and Testing teams.

·   Working as a Java Designer with Tech Arch Team to implement the SOA arch.

·   Interacting with the client and designing Technical design document from Business Requirements for the development team.

·   Coordinating with the Development on Tech design documents to implement in Development environment.

·   Hands on working experience on Tridion 2011 Web Content Management System (WCM – SDL server).

·   Creating the Static content and components in the Tridion content management system (Tridion 2011 server).

·   Generated the Max files using Tridion 2011 server.

·    Designed and implemented the static content using Tridion 2011 SDL server.

·   Coordinating the Onsite & Offshore team.

·   Involved in Development and testing phase of entire SDLC of the project.

·   Strong understanding on Agile project management.

·   Implemented the Enterprise Java beans (EJB) as Bean component to forms.

·   Implementing the Technical requirements to Development phase using Java, J2ee framework.

·   Implementing the requirement using Spring MVC, Web service, JSP 1.2, Tridion 2011 SDL server.

·   Experience in designing and implementing the webservices like SOAP and REST. 

·   Hands on experience on implementing the ETL Framework.

·   Involved in creating various rules using rule engine.

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