
Sourabh Kumar Jha
- SAP Functional Consultant / SD team lead
- Sunnyvale, CA
- Member Since May 11, 2023
Sourabh Kumar Jha
SAP SD senior consultant/team lead
Professional Work Summary
· 7+ years of overall Professional experience in SAP (ECC 6.0, SD, GTS, OTC) project management
· Preparation, conceptualization, realization and Go Live of 4 SAP SD implementation projects with Accelerated SAP methodology
· Team oriented, self-motivated and extremely focused on meeting the timelines
· Experience in SAP planning and execution across Consumer electronics, Automobile & Manufacturing industry Implementing large and complex SAP Projects and designing architecture to meet business requirements
· Understanding business requirement and solution design
· Working with project delivery organization in ensuring solution is built as per the design
· Expertise and understanding of ITIL v3 and service based principles
· System design and documentation overall for the SAP SD Module landscape, Translation of business requirements into functional and technical specifications
· Strong knowledge of OM- order management - order to cash (OTC) and procure to pay business processes
· SAP configurations in SD module including enterprise structures, Price List and Price Group Descriptions, MRP, BOM, Super BOM, SD Variant configuration, sales orders, quotations, shipping, billing, rebates, output management, route determination, pricing, variant pricing, freight, contracts, GATP, MTO, MTS, ETO, intercompany sales, stock transfer, workflows
· SAP configurations related to GTS (compliance management, foreign trade, new list types, commodity codes, Product Hierarchy (OC and MC codes), license determination, TREX, customs)
· Experience in Apple care service notifications, service orders, repair orders (in house repair, onsite repair), sales orders, contract management and warranty management
· Led SAP Implementations – ASAP methodology (4), Production Support and Enhancement pack projects (2)
· Strong integration knowledge with CRM, GTS, MM, BW, PP, APO and PI modules
· In-depth Experience with Development, Configuration, solutions evaluation, Validation and deployment
· In-depth experience with EDI & SAP IDOCS and integration with third party systems
· In-depth understanding of SAP enhancements (user exits), BADIS, BAPIS and DDIC elements
· Experience with Project Management Methodologies, developed and implemented QA best practices using Methods & Tools (HP Quality Center or Apple Radar) for large business transformation projects
· Ensuring project compliance to our SDLC standards and Sarbanes Oxley requirements
· Provide direction for onsite and offshore programming resources
· Knowledge of MS Office specifically Excel with Macros, MS Visio, Business process modeling
Educational Qualifications
2008-10 MBA (Systems & Marketing) specializations from IMT, Ghaziabad
2003-07 Bachelor of engineering (Production) from Birla institute of technology, Mesra
SAP Projects at Infosys Ltd (Nov 2010 to Current)
As an onsite lead:
Client: Apple
Industry: Consumer electronics, Automobile; Role: Functional Consultant/SD team lead
SAP Implementation, production support and upgrade projects
SAP EHP UPGRADE & PRODUCTION SUPPORT LEAD:
Responsibilities:
· SD, CS & GTS enhancement pack lead (team size 25+), role includes guiding & coordinating with offshore team alongside resolving day to day production support issues
· Updating PMO system with project status on a weekly basis
· Contributing to proposal development efforts, development of new business including designing, costing documenting, proposing and transitioning the technical solution
· Participating in and supporting integration testing cycle alongside driving defect resolution for any problem identified
· Set up Idoc alerts within the landscape & worked on PI-XI and 3rd party system interfaces
· Providing hands on user-support for issue Resolution in GTS, Order Management, Distribution and Billing
· Handling new product launches for apple and Disaster recovery plan for ECC, Retail, APO, GTS
· Client and incident management, change management, led RCA on reoccurring issues
· Subject Matter Expert for highly critical business processes
· Supporting requirements from all the regions (AMR, EMEA and APAC)
· Additional support and team management for SAP SD, CS and GTS
· Working and coordinating with business to map the business processes into SAP
· Developing functional documentation of IS and business needs
· Stakeholder communication for analysis and status reporting
· Using HP ALM/QC for creation of test plans and QA/test activities for configuration/development activities
As a offshore Functional consultant & Lead:
Client: Apple
Industry: Consumer electronics, Automobile; Role: Functional Consultant/SD team lead
SAP Implementation, production support and upgrade projects
SAP EHP UPGRADE & PRODUCTION SUPPORT LEAD:
Responsibilities:
· APAC Production support lead, handling major bug fixes and enhancements successfully
· Daily maintenance of production application systems
· Created a comprehensive Integration test repository for Apple which contained detailed test scripts
· Creating and maintaining a knowledge-base of service delivery content based on reusable information and knowledge objects, as well as their cross-purposed or leveraged functionality
Client: Daimler AG
Industry: Automobile; Role: Functional consultant
UPGRADE CONSULTANT (ECC 4.6 – ECC 6.0)
Responsibilities:
· Conducted training and developed user training materials and whitepapers, validated business requirement scenarios
· Creating and maintaining a knowledge-base of service delivery content based on reusable information and knowledge objects, as well as their cross-purposed or leveraged functionality
· Unit and Integration testing of SD objects, prepared Test Scripts for SD related business scenarios
Additional Work Experience
SALES & MARKETING EXPERIENCE (Industry: Telecom):
· Generated record sales, causing a 75% revenue increase within 3 months from IDEA Cellular
MANUFACTURING EXPERIENCE (Industry: Steel Manufacturing):
· Worked as Maintenance manager- Cold rolling mill which was used for generating cold rolled steel
· Exposure to SAP and order to cash processing
SAP IMPLEMENTATION PROJECTS – SD LEAD:
1) Skywalk implementation project for APPLE
· Developed detailed blueprint for development requirements & RICEF functional specs
· Implemented Skywalk platform, Line level shipping options (Changed order induction logic to handle line level ship-to addresses and ship methods), Partial ship, Implemented customized solution in SAP to provide accurate ship-by and deliver by dates, Line level Shipping conditions, Created Delivery grouping, World wide credit card enhancements
2) Interface enhancement – asynchronous call to SAP GTS for APPLE
· Modified copy controls, sales order user exits, functional modules, created and maintained Z-Tables
· Set up necessary jobs, changed programs as applicable
· Integrating SAP SD, CRM and GTS modules
3) Credit release efficiency project for APPLE
· Gathered, organized and documented business user requirements; contributed to application functional design and review
· Defined new risk categories, Migrated Customers to new Risk Categories , Scheduled Jobs to auto release documents on Credit hold, Generated Reports to eliminate manual checks