Candidates About

 

Sheetal Kothari

 

SAP SD - Consulting 

Executive Overview:

Sheetal is a SAP SD Analyst with well-rounded leadership skills in forming, developing and motivating high performance technical teams in ERP. She has 20 years of experience in which, 15 years is within SAP.

She has led several medium to long-term concurrent projects with technical complexities and completed them on time.

She has an excellent experience in handling clients across different geographies. (US, European Union, UK and Asia Pac) as well as handling global implementations, support and rollouts. A person with excellent presentation and influence skills for getting buy in from cross functional teams of business and customers’ IT teams, Sheetal has evangelized SAP SD solutions after completion to derive the targeted benefits. Sheetal has a good experience of eight years in manufacturing industries with core domain strength in Order to Cash, Sales and marketing and Logistics. She understands the supply chain operations very well. In her 15 years of SAP consulting experience, Sheetal has rounded her domain experience further trying to provide solutions to unique problems in the domains of Order to cash, Logistics, Transportation Management and project executions. She is a creative and innovative person who can translate business requirements into concrete functional specifications for SAP.

Sheetal has been in SAP delivery in diverse range of projects close to twelve years. She has handled End-to-End Implementations, Upgrades, Support, and global rollouts for multiple clients with a maximum of 12 countries at a time. She has also been in other global rollouts where she has done the blueprinting for the different countries. She has a thorough understanding and has been very effective in an onsite-offshore model, having experienced both sides in the model. She has experience in various versions of SAP: 3.1H, 4.0B, 4.6C, 4.7 and ECC 6.0. She also has exposure in CRM implementation.
Extensive client facing roles across geographies in different capacities like Module lead, team member, Roll out Expert, KT Manager and Solution architect, handling executive levels of client management.

Key SAP Skills (in order of expertise)
SAP OTC
SAP RAR
SAP MM

SAP FI
Functional/Industry Experience
Sales and Marketing

Manufacturing

Pharmaceuticals

Biotech

Cement Industry (Process)
High Tech Industry
Retail

Chemical (Agriculture)

Career Progression

Akshaya: @Microsoft, Ernst & Young: @ Thermo fisher, Cisco and Monsanto.

Cognizant Technology Solutions @ Nike, AstraZeneca, Merck, Medimmune.

Tata Consultancy Services@ Holcim, Epson and, NVidia Exide Industries Ltd @Sales and Marketing, Oracle CRM.

 

Detailed SAP experiences History in reverse Chronological Order (Sep 1998 to present)

PROFESSIONAL EXPERIENCE

Client: Microsoft, SAP PM (Release Management)

Location: Seattle, WA

Duration Jan 2016-Current

Industry: Technology

Role: SAP PM

•         Sheetal is responsible to manage the activities for quarterly and weekly releases to Production environment. QR statistics, pre deployment activities. Define Requirements (Pre Baseline), Design (Baseline), Dev(Build), Test (Stabilize), Deploy and conduct MIC meetings as well as send MIC communication to Stakeholders. Manage post deployment activities.

o    Long Term Revenue Recognition:

•       Compliance for Microsoft revenue recognition using SAP Revenue Accounting & Reporting (RAR) for Volume Licensing Enterprise Agreement (EA) & enterprise agreement subscription programs (EAS), in place and fully tested by July 1, 2017 (start of fiscal year 2018)

•       Integrate SAP Revenue Accounting & Reporting (RAR) with MS Sales for revenue reporting

•       Coordinate MS Sales & SAP Revenue Accounting & Reporting (RAR) Restated results/Dual reporting during fiscal year 2017 for both GAAP and MAP.

o    The Projects involved were NGVL (Next Generation Volume Licensing), GTM Telesales (Credit card payments), 1DSC (One Devices Supply Chain) ….

 

Client: SAP, SAP Revenue Accounting and Reporting

Location: San Francisco, CA

SAP RAR version E1.1

Duration May 2015-Nov 2015

Industry: Technology

Role: Lead RAR testing project

Organization: EY LLP

•         Sheetal led and managed the EY Team in creating and testing SAP’s OTC and third party scenarios that could be tested for RAR 1.1 functionality. This was in coordination with a team from SAP, responsible for releasing the new Revenue Accounting and Reporting (RAR) application. This application addresses the new revenue accounting standards set by IASB and FASB as well as generic and existing requirements related to revenue recognition across various accounting principles.

o    Participated in EY’s Rev Rec boot camp and OTC monthly calls, to conduct training for new rev rec guidelines introduced by FASB.

o    Scenarios were based on

§  Combination/Modification of contracts

§  Identification of different POBs as in i) distinct goods and services ii) Right of return iii) Warranties iv) Agent consideration v) Sale of additional goods and services

o    Managed the completion of the configuration checklist (OTC /RAR), Validation for system readiness, and test data prep for test execution.

o    Worked with the Stakeholders providing status for the test results.

 

Completed SAP’s training for Revenue Accounting and Reporting 1.0.

 

Client: Thermo fisher, A Global Bio Technology Company

Location: Marietta, Ohio

SAP version ECC 6.0

Duration Apr 2015-May 2015

Industry: Life Sciences

Role: Manager SAP-SD

Organization: EY LLP

•         Sheetal joined the project team at the end of the Major transformation of A/S400 (BAAN) application to SAP’s ECC and EWM module.

o    Sheetal was responsible for integration of the ECC Logistics module and EWM module.

o    This integration comprised of information from logistics in EWM, which published documents to ECC for all international shipments.

o    Identified and resolved issues to maintain consistency between EWM and ECC modules respectively.

Client: Monsanto, A Global Agricultural Company

Location: St Louis, MO

SAP version ECC 6.0

Duration Jan 2015-Apr 2015

Industry: Chemical (Agriculture)

Role: Manager SAP-SD

Organization: EY LLP

•         This project was done to globally align different Regions, for the customer service employees through 360 -customer data view and interaction Management.

o    Sheetal conducted workshops to bring all the Global Regions under one umbrella.

o    Sheetal gathered the requirements for the 360-customer view from all Global regions and documented them in the Business Process document.

o    She was responsible to enable, better and efficient customer Service through Sales Force Interaction management and customer 360 view

o    She was responsible in providing technical details to the Teradata and middleware teams.

o    Sheetal identified the need and worked with multiple teams as in Credit management and FSCM team, to develop the Enterprise service for Customer credit view between Sales force and ECC.

 

A Global Agricultural Company

Location: St Louis, MO

SAP version ECC 6.0

Duration Aug 2013-Dec 2014

Industry: Agriculture

Role: Manager SAP-SD

Organization: EY LLP

•         Sheetal supported a Fortune 500 Agricultural Chemicals industry for its agency model implementation for the US SAP instance (ECC 6.0). Project scope included requirements gathering, solution design, configuration and development of custom objects. The outcome of this project was developing a new process and technology solution for the Client Channel brand to facilitate their transition from a dealer to an agent based sales model.

o    Sheetal was responsible to conduct requirement gathering workshops for the various deliverables within the Order to Cash team.

o    Sheetal scrutinized the Business Process Documents written by the team members to validate that the requirements gathered were correctly documented.

o    She documented and obtained the approval for the entire business process requirements, which was presented to the stakeholders for the final approval and sign off.

o    Also provided the solution design for the requirements of the front end, middleware and ECC, which was the backend.

o    She documented the RICEFs required for Order to Cash team and the frontend. Sheetal developed the orders objects, which was the crux of the Project. This integrated the Sales force to ECC and sent the response back. This involved Allocation, pricing, payment terms, credit, exclusions, pre ship/post ship transfers, Requested Delivery Date (forecasting), Farm managed, discretionary and non-discretionary discounts (that integrated with Vistex).

o    Mentored and conducted on job coaching to all her team members for writing business process documents, designing and development. She introduced them to various SAP related trainings, to get a better visibility and be technically strong in their deliverables.

o    Worked with the training and change management team, to identify and do the Role mapping for the various objects in order to cash.

o    She also worked excessively with the testing team to identify the test cases so that the relevant test scripts can be written and participate to resolve the test defects logged during the ITC1/2 phase. She worked closely with business during UAT to onboard them and resolved any issues during the phase.

 

Client: Merck & Co., Inc. is one of the largest pharmaceutical companies in the world. It is currently one of the world's seven largest pharmaceutical companies by market capitalization and revenue. The company describes itself as "a global research-driven pharmaceutical company" that "discovers, develops, manufactures and markets a broad range of innovative products to improve human and animal health, directly and through its joint ventures

Location: Lebanon, New Jersey

SAP version ECC 6.0

Duration Apr 2011-Present

Industry: Life Sciences

Role: Manager SAP-SD

Organization: Cognizant Technology Solutions

Project scope involved multiple rollouts and upgrades across the Regions in Americas and UK for OTC and Finance modules. Sheetal contributed to the successful go live for 5 European countries in Apr –Jul 2011 and subsequent 3 countries in Apr 2012. Participated in the go live for China in May 2012. Oversight of Upgrade Project from a Risk, escalations, scope, delivery quality, integration testing perspective. Helped the business & IT to prioritize the projects that would bring immediate business improvements.

o    Revenue Recognition for supplies from different plants and Chargeback contracts. Here the revenue was not recognized until the delivery was completed, since it involved activities of Chargeback credit/debits. There was a need to setup the deferred and unbilled revenue accounts, till the final invoice was generated.

o    Sheetal was responsible for implementing the Project for Mexico government. The requirement was to update the invoices sent to the customers for any pharma product. The integration was done for SAP and legacy invoicing systems through the middleware. The project was successfully completed, before the legalization effective 1st July 2012.

o    Sheetal gathered the requirements for a wholesale customer in France (CSP). The customer was responsible to deliver the goods to local pharmacies and had the need to be invoiced monthly. Sheetal did the customization to generate monthly invoice for CSP. The requirement was that all line items with same product, billed multiple times should not transfer to Accounts Receivables. (As SAP has a limitation for exceeding 999 lines).

o    Direct Sales Interface for EU: Sales force and finance employees required the sales data to be posted in the Legacy system. Hence Sheetal developed an interface to deliver the .xml files from SAP to the SFTP Server. The need was to schedule the jobs in SAP for each country to generate one .xml file. The Legacy application captured the file posted into the ftp location, did some controls and conversions (i.e. debit/credit signs depending on sales order type/billing type). This data was then loaded into an outside OSA oracle database to generate Dashboards. For mass upload of orders, a functionality called General Order Line upload (GOFU) in line with legacy system was created, which allowed users to upload the .csv file in middleware, which was sent to ECC.

o    Samples to medical representatives: Sheetal was responsible to setup the functionality to create orders for distributing samples to reps. Some of the examples were i) Promotional Matrix (Mexico), Pharma Samples Inc. for US AMIX for Europe and Siebel for Canada.

o    Sheetal coordinated with Sabrix vendor to develop enhancements and break fixes to implement VAT for EU countries and (HST/PST and GST) for Canada.

o    Sheetal deployed the following Intercompany processes during various rollouts i) Intercompany Plant-to-Plant Direct Movements ii) Tolling processes iii) Intercompany Sales. iv) Third   Party Sales from DC.

o    Customization/enhancement was done to capture errors in EDI IDOC for 3PL Interfaces and external WMS interface. Delivery split logic was updated to allow for splitting by the following criteria: Transportation Group, Temperature conditions, loading group.

 

Client: Nike, Inc. is an American multinational corporation that is engaged in the design, development and worldwide marketing and selling of footwear, apparel, equipment, accessories and services. It is the world's leading supplier of athletic shoes and apparel and a major manufacturer of sports equipment, with revenue in excess of US$24.1 billion. The brand alone is valued at $10.7 billion making it the most valuable brand among sports businesses

Location: Beaverton, Oregon

SAP Version SAP 4.7, ECC 6.0

Duration Nov 2009- Apr 2011

Industry: Retail

Role: Project Lead / Project Manager

•         Project scope involved onsite production support and 24/7 high-end support for all 5 functional teams. Delivered global support based on time zone, enabled additional classification according to functional requirements, and streamlined communication between SMEs and support teams, which led to more viable solutions. Accomplished this through team restructuring. Authored and introduced previously nonexistent process documentation. Assured team alignment with global support and communication requirements for both onsite and offshore teams

o    Sheetal was instrumental in improving 50% profitability via project implementation, which supported timely completion of integration testing and on-time delivery of UAT and the initial dry run. This involved providing daily status reports and weekly metrics.

o    Sheetal was able to cut costs by improving service quality throughout all areas of team operations.

o    She successfully guided the team to achieve recognition as “Best Support Team” by One program management, and “Beyond and above” award.

o    Supervised development and testing of integration services. Identify and resolve risks and systems problems. Communicate with project stakeholders and the corporate PMO. Evaluate integration services against established requirements. Contribute to project proposals and budgets. Deliver reports and metrics. Monitor quality control performance and standards. Coordinate and manage the activities of a team of 20 support personnel.

o    Sheetal was responsible for customization for different type of orders AT once (ordering products that they require immediately), Futures (Advance orders), DRS (from factory to customer DC), Future contracts (with validity dates) and AT once contracts. Inbound Logistics Customization                                     ZSDDCR (Delivery confirmation Report) to identify containers arriving at our Direct Ship customers.

o    ZSDDVRT Diverts (Direct to DC, Partial to DC and another customer), Inbound Transportation Planning where EDI 856 (ASN) EDI 214(Transportation Carrier Shipment Status Message) and EDI 315 Status Details (Ocean), Track and Trace Inbound Dc shipment flow. 3PL Delivery Process Inbound Freight charges, Outbound Logistics Customization, Brazil Enota (Nota Fiscal)

o    Global 3PL Deliver Note EDI850.

o    Sheetal was responsible for execution of a successful project for batch jobs Customization. An internal portal named Coach was created for monitoring and execution of all batch jobs after uploading the repetitive error logs and solutions from JRDB. On an average there would be nearly 10k batch jobs running only for OTC.

o    Spearheaded offshore support processes for business process logistics.

o    Managed inbound analysis reporting for delta changes to GBI Deliver reporting solutions and associated functions. Provided support for outbound processes for business. Coordinated optimization of inbound processes. Provided support for the Event Manager global SAP tool.

o    Delivered global support based on time zone, enabled additional classification according to functional requirements, and streamlined communication between SMEs and support teams, which led to more viable solutions. Accomplished this through team restructuring.

o    Authored and introduced previously nonexistent process documentation.

o    Assured team alignment with global support and communication requirements for both onsite and offshore teams.

o    Client facing role with regular interactions with VP and CXO levels of client

 

Client: Medimmune, LLC, headquartered in Gaithersburg, Maryland, became a wholly owned subsidiary of AstraZeneca in 2007. It produces Synagis, a drug for the prevention of respiratory infections in infants, which accounted for US$ 1.06 billion of its US$ 1.2 billion in revenue for 2005, and FluMist, a nasal spray influenza vaccine introduced in 2004. FluMist was initially sold in a frozen form, which was difficult for doctors to store.

Location: Gaithersburg, Maryland

SAP version: SAP 4.7

Duration: Aug 2009-Oct 2009

Industry: Biotech.

Role: OTC Consultant

•         Chargeback credit memo/debit memo request and confirmation interfaces are transaction based on interfaces that enable the client SAP ECC system to receive chargeback request and send processed chargeback confirmation to AstraZeneca (AZ)-Customer Management (CM) system. Customer cross-reference creates an interface, which sends client customer data to CM and cross-references client direct customers with AZ customers.  This on-going alignment will support interfaces, where data is processed in CM using the AZ customer id (Compass id) but sends transactional data back to client referencing the corresponding client customer id (from client SAP system)

o    Sheetal performed a business requirements study supporting multiple interfaces to contracts management (CM).

o    Managed verification of functional specifications for several interfaces supporting chargeback credit memo / debit memo requests and confirmations. Customer data transmission and reconciliations for daily / monthly sales and general ledger.

o    Chargeback credit memo/debit memo request and confirmation interfaces are transaction based on interfaces that enable the MEDI SAP ECC system to receive chargeback request and send processed chargeback confirmation to AZ-CM system.

o    Customer cross-reference creates an interface, which sends MEDI customer data to CM and cross-references MEDI direct customers with AZ customers.  This on-going alignment will support interfaces where data is processed in CM using the AZ customer id (Compass id) but sends transactional data back to MEDI referencing the corresponding MEDI customer id (from MEDI SAP)

o    Daily/Monthly Sales and G/L Recon, after the month end close at MEDI and before the Government Pricing process begins in AZ Medimmune GP, the transaction level MEDI Daily Direct Sales data in CM will be reconciled to the data in MEDI SAP Sales and GL data. In the integrated solution, the reconciliation process for MEDI will be modeled after the current reconciliation process for AZ

o    Eliminated issues prior to go-live by validating previous developments done by another company. Coordinated all stages of system testing via a unified strategic approach

 

Client: AstraZeneca Pharmaceuticals, $29 billion international healthcare business.

Location: Wilmington, US

SAP version: SAP4.7C

Duration: Apr 2008- Aug 2009

Industry: Pharmaceutical

Role: OTC consultant

•         Sheetal participated in the Instance Consolidation initiative for North America Canada transition for SAP version: SAP 4.7C.

o    Managed feasibility studies and business requirements documentation. Performed gap analyses. Oversaw configuration and implementation of the SD Module. Defined functional specifications.

o    Architected the whole assessment for XSI functionality for four different carriers. Express carriers usually feature by delivering goods quickly and allowing customers to track the progress of their parcel at any time. As a result, SAP customers tat make shipments via an express or package carrier can use XSI for supporting the 3 min requirements of parcel shipping via express carriers.

§  Label printing

§  Manifesting/End of day processing

§  Parcel tracking

o    Integrated third-party services and technologies via XSI configuration.

o    Implemented ASN advance shipping notification features, including content listings and other shipping data. Deployed proof of delivery (POD) functionality, enabling information for each shipment to be sent multiple times based on receiver requirements and carrier capabilities.

o    Successfully converted customer master, credit master, and other key data for the cutover activities.

 

Client: Holcim is a Swiss-based global building materials company and aggregates (crushed stone, sand and gravel). The company also supplies ready-mix concrete and asphalt including associated construction services

Location: Singapore

SAP Version: SAP 4.7c

Duration: Apr 2007-Jan 2008

Industry: Cement and Aggregate

Role: Project Lead

Organization: Tata Consultancy Services

•         Project scope involved gathering business requirement mapping in alignment with local taxation for 18 plants and sales offices.

o    Sheetal delivered a full functional redesign of process industry prices, featuring adaptive pricing capable of adjusting to market-based turnover

o    Sheetal was responsible for Customization of Target and Quantity based pricing and Credit Management.

•         Custom-tailored SAP modules and methodologies to support multiple scenarios featuring situations such as order allocation, master data objects such as LSMW upload for customers, counties, routes.

o    Developed an interface between SAP and weighbridge, which supported sales, exports, STOs, and receipt of goods.

o    Introduced transporter invoicing via implementation of the transportation module, which incorporated freight calculation and payments. T point transportation. Floating Truck. Rail Yard DC transportation.

o    Oversaw all stages of development for the Darlaghat (plant on the hills for which a specific customization had to be done due to space limitation) Interface, from order allocation through invoicing.

o   Integrated the Rail freight calculation program in the transportation module of SAP through customization.

o    Integral in development of process diagrams demonstrating activities, inputs, outputs, and controls. Educated users on process and system gaps via workshops. Conducted unit testing prior to sign-off. Developed manuals and documents for user training.

o    Received the best performer award for the project.

 

Client: Epson Printers

Location: Amsterdam Netherland

SAP version: ECC 6.0

Duration: Dec 2006-Apr 2007

Industry: High Tech

Role: Project Lead

o    Project scope involved production support activities for mapping business processes for 15 countries to module functionality. Addressed and resolved trouble tickets.

o    Acted as Subject Matter Expert for other developers. Designed and integrated enhancements and developments.

o    Addressed and resolved difficult issues regarding rebates, export processes, and chargebacks.

o    Delivered the project with full integration with multiple additional modules and other applications.

 

Client: NVidia, US

Location: Santa Clara, US

SAP Version: SAP 4.6c, 4.7

Duration: Oct 2005-Dec 2006

Industry: High Tech

Role: OTC Module Leader

 

o    Developed customized entries supporting deletion and traceability of deliveries.

o    Incorporated enhancements allowing PI GI date, CRD date, and shipping performance tracking.

o    Developed capability for price printing with product components.

o    Completed the SAP ECC 6.0 upgrade project with all SAP technology and process deliverables meeting client expectations.

o    Performed comprehensive functional testing of O2C processes in alignment with APO integration.

 

Client: Exide Industries Ltd

Location: Mumbai, India.

Sap version: 3.1H, 4.6C

Duration: Aug 1996- Oct 2005

Role: Process Design Consultant, SD Integration

 

o    Designed, participated and contributed in the implementation of SAP sales and distribution module.

o    Documented business requirements and processes, including gap documents, process maps, and solutions analyses.

o    Developed business blueprints and obtained sign-off.

o    Gathered, uploaded, and converted legacy master data.

o    Contributed to training documentation.

o    Completed all stages of upgrade, entered and configured new records, and provided post-implementation support.

o   Adapted the system to handle price variations based on credit terms, with features handling monthly and quarterly sales growth.

Special Project:

Launched the 2004 Oracle CRM project at www.exidereachout.com. Gathered business requirements fo