Roopali Srivastava

SAP Sales and Distribution Functional Consultant

Summary

Professional Profile:

·         10 years of total experience in SAP SCM and SD space in various implementations, enhancements, support, upgrade and testing projects as a Senior Consultant and Solution delivery architect.

·         Worked with major global clients like Apple, Daimler, Toyota and Syngenta.

Detailed Summary:

·         Played the role of Functional Lead, leading teams of SAP Senior consultants in multiple Implementation and Support projects for Daimler, Syngenta, Apple and Toyota.

·         Extensive experience with SAP Implementations for multiple industries

·         Strong Experience in Business Analysis, Requirements Gathering and Analysis, Business Process Mapping, Solution Designing and with customization and configuration of SAP functionality for complex business requirements

·         Strong Functional Consulting skills in areas of Automotive, Manufacturing, Supply Chain, Sales and Distribution

·         Worked on challenging Greenfield implementation of SAP S4 HANA on Cloud for Toyota Parts Business.

·         As SAP Sales and Distribution Senior consultant, led multiple end to end implementation projects for Apple, Syngenta and Daimler and ensured well on schedule and smooth production go live

·         Played a significant role in project management across multiple roll-out projects and phases -- Planning and Estimation, Scheduling, Risk Identification and Management, Stakeholder Management

·         Good combination of business domain knowledge and project management skills

·         MBA (Master of Administration) from IIT Delhi (Indian Institute of Technology, Delhi)

 

Education

Indian Institute of Technology, Delhi                                               Jun 2003 – May 2005

Master of Business Administration Marketing & IT

CSJM University, Kanpur                                                                       Jun 1999 – Apr 2003

BTECH (Bachelor of Technology) Computer Science and Engineering

 

TECHNICAL SKILLS

 

ERP                                        : SAP S4 HANA on Cloud, SAP IS AUTO, VMS (Vehicle Management System), SAP R/3, SAP ECC6.0. SAP Event Management

Service management tools   : Remedy, Espresso (Apple), Radar

Operating Systems                : Windows XP / 2000 / NT, Windows 7, MAC OSX

Database                                : Oracle PL/SQL, MS SQL, MySQL, SAP HANA

MS-Suite                                 : Word, Excel, PowerPoint, Project, Outlook, MS Access

Languages                              : C, C++, ABAP, JAVA

 

 

Professional Experience

Client: Toyota Motors Manufacturing North America              Erlanger, Kentucky USA

Organization: Infosys Ltd.                                                                                        Team Size: 15

Project involves Greenfield implementation of SAP for Toyota on the backdrop of SAP S/4 HANA and Cloud. Project involves replacing the current PeopleSoft system with SAP system based on Cloud and S/4 HANA.

Responsibilities

·         Carried out Business Process Workshops with the business users to understand the current process for Exports and Service parts business

·         Prepared Business process mapping flows for Toyota Exports and Service Parts Business. This document details out the how PeopleSoft interfaces with the various Toyota partners/systems and how SAP has to replace PeopleSoft in the system landscape

·         Did requirements gathering for the current Business and helped prepare the requirements document.

·         Performed requirements analysis, prepared a gap list and did feasibility analysis on the gap list

·         Developed Solution Design Document for accepted Gaps in Sales and Distribution Track

·         Prepared a configuration document for SAP configuration in the system.

·         Currently working on configuration, solution design and development/delivery of solution for the customer

 

 

 

Key Achievements

·         Have been able to maintain strict schedule adherence for a very challenging project and fresh SAP implementation for a complex Business environment. Well appreciated by Toyota business. 

·         Was able to grasp a very complex business environment, business process and design SAP solution around the same

 

Client: Apple Inc.                                                                                             Bangalore, India

Organization: Infosys Ltd.                                                                                        Team Size: 14

This was a Geo expansion project and involved SAP implementation/ new distribution center setup in UAE region for Apple.

Responsibilities

·         As SAP SD Consultant, responsible for end-to-end project implementation from requirements gathering, business process mapping, configuration, solution design, development, testing, deployment to production system and post warranty support.

·         Worked on multiple custom designs implementations in the UAE region

·         Responsible for complete configuration setup for setting up a new sales organization/new distribution center/ New Intercompany List price minus pricing procedure in UAE

·         Worked on pricing enhancement for the Europe region.

·         Additional responsibility of delivery as Lead for entire project

·         Successfully managed 3 parallel projects and ensured that they are delivered well on schedule

Key Achievements

·         SPOT award for good performance and client appreciations

·         I-Appreciate note from EMEA Projects manager for good performance and delivery

·         Received many client appreciations for successfully managing the 3 projects

·         Project was highly appreciated for the schedule adherence and quality of solution

 

Client: Apple Inc.                                                                                             Bangalore, India

Organization: Infosys Ltd.                                                                                          Team Size: 8

This was a Geo expansion project and involved SAP implementation/ new distribution center setup in Turkey region for Apple.

Responsibilities

·         SD Functional consultant and Lead for offshore team

·         Carried out end to end implementation for Turkey from SD side starting from Requirements gathering , solution design, configuration, testing and final deployment in production environment

·         Worked on complex solution designs and custom developed for Turkey region.

·         Entire configuration for setup of a new distribution center in Turkey region

·         Ensured a comprehensive cutover sheet was developed for the project

·         Took over the overall responsibility of delivering project from offshore

Key Achievements

·         Received appreciations for quick scaling up in short timeframe to be able to lead the offshore team

·         Turkey Project was much appreciated by the client

 

Client: Apple Inc.                                                                                             Bangalore, India

Organization: Infosys Ltd.                                                                                        Team Size: 50

This was a support and maintenance project for Apple Global Business

Responsibilities

·         Involved in issues resolution and SAP support for Apple global business

·         Anchored RCA (Root Cause Analysis) for repetitive issues

·         Was a part of Aging Tickets team to guide team members’ w.r.t Aging issues

Key Achievements

·         RCA for Sales and Distribution track was well received and appreciated

 

Client: Syngenta                                                                                               Bangalore, India

Organization: Infosys Ltd.                                                                                        Team Size: 15

Project involved end to end implementation of SAP in Europe and NAFTA region for Syngenta

Responsibilities

·         Offshore Lead for O2C (Order to Cash) module

·         As senior consultant in O2C track, responsibilities included gathering business requirements, mapping business requirements to SAP landscape, preparing solution design and functional specification documents, configuring the system, unit testing, and integration testing and ensuring smooth final deployment of the SAP for Flower and Vegetable seeds business and Un-rooted cuttings Business in NAFTA region.

·         Prepared multiple solution design documents and prepared the Configuration document for the implementation

·         Responsible for Regression Test Process coordination

·         Team Management, Continuous Trainings and Knowledge Retention

Key Achievements

·         Successful implementation of SAP in the NAFTA region

·         Project received the Best Infosys Project award

 

Client: Apple Inc.                                                                                             Bangalore, India

Organization: Infosys Ltd.                                                                                        Team Size: 20

This project involved 24 x7 SAP support and maintenance for Apple Business across all geographies

Responsibilities

·         Leading a team of 20 Sales and Distribution consultants as offshore SD Module lead for the support project.

·         Ensuring continued and efficient support to the global business operations of Apple computers

·         Providing guidance and ensuring quick scale up of the team during new product launches/new functionality introduction by the client.

·         Acted as team lead during challenging first quarter for Apple

·         Ensure an efficient and thorough regression testing support to the client during new projects implementation

·         Ensure a vibrant knowledge-sharing environment within the team

·         Team Management, Continuous Trainings and Knowledge Retention, Risk Management

Key Achievements

·         Appreciated by Apple team members and managers for introducing the knowledge management initiative - iKnow

·         Highly appreciated by client for the smooth support during new product launches and new systems integration with SAP

 

Client: Daimler AG                                                                                         Hyderabad, India

Organization: Infosys Ltd.                                                                                        Team Size: 20

This project involved new Geo expansions/ Support and maintenance for Daimler Business in Europe

Responsibilities

·         As the Team Lead for 20 Functional Sales and Distribution consultants, ensured smooth support to the client the entire working Business Hours of Europe region

·         Worked in critical aging and complex issues and helped resolve them on priority basis

·         Worked on many complex enhancement projects for Daimler

·         Successfully anchored the cross module regression testing process different markets

·         Successfully anchored user trainings sessions for around 10 Daimler users

·         Conceptualized and implemented knowledge management system for the entire team

·         Team Management, Continuous Trainings and Knowledge Retention, Risk Management

Key Achievements

·         User training sessions were very well coordinated and highly appreciated by all Business users

 

Client: Daimler AG                                                                                      Stuttgart, Germany

Organization: Infosys Ltd.                                                                                        Team Size: 20

This project involved new Geo expansions/ Support and maintenance for Daimler Business in Europe

Responsibilities

·         Worked on different rollouts as Template process owner and designed the solutions.

·         Worked on multiple projects for Daimler as functional consultant

o   Was responsible for delivering end to end solution from requirements gathering, solution design to final successful deployment for all the projects

·         Served as the Subject Matter Expert and functional point of contact for sales related issues in production maintenance track

·         Worked in coordination with multiple client groups, multiple rollout teams, acting as a bridge between the client and offshore teams, and ensuring defect-free solution design and delivery

Key Achievements

·         Successful go live of 2 rollouts

·         Successfully delivered various complex enhancements for the Project

 

Client: Daimler AG                                                                                         Hyderabad, India

Organization: Infosys Ltd.                                                                                        Team Size: 15

This project involved new Geo expansions/ Support and maintenance for Daimler Business in Europe

Responsibilities

·         Handling SAP SD (IS-Auto) for Daimler Chrysler European implementation with specialized knowledge in areas of Reservations, Backorders, Dealer Trade

·         Handled template change requests involving design and development of various custom functionalities

Key Achievements

·         High Customer ratings and appreciations for quick issue resolution

 

Visa Status: Valid H1B issued in October 2014.

 

Trainings and Certifications

Certifications

·         Enterprise Functions

·         ES-P100-Overview of ES Technologies

·         SAP Event Management (External)

·         Basics of CPG Retailing

·         Introduction to Retailing

·         ES Enterprise Solutions- Quality Foundation Certification

·         Enterprise Solutions – CRM (Customer Relationship Management)

·         Retail Multi Channel Commerce

·         Enterprise Solutions-HCM (Human Capital Management)

·         Warehouse Management Module

·         Enterprise Solutions -P200-SAP-SD

·         Business Analysis Intermediate Level 2

·         Manufacturing-Automotive After Market    
Trainings

·         Introduction to CRM practice & MBS

·         Overview of Business Intelligence practice

·         Introduction to RDBMS & Query-writing

·         Project management tools

·         Solutions Workshop-GEN

·         Auto Domain Training

·         IP Awareness

·         PL/SQL Programming

·         RDBMS