Sreedhar R. Thota, PMP

LEAD SENIOR SD/LE ANALYST & PROJECT MANAGER

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­­­­­­­Highly-effective ERP IT professional with more than a decade of experience in delivering business process alignment, project management and practical solutions to complex business processes by leveraging a powerful set of technologies and strategically employing resources to achieve exceptional results in supply chain management space.

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·         12 years of SAP experience in a large business system environment, performing business analysis, project systems management with specialized focus on SAP SD and other supply chain related processes and modules.

·         Over 4 years of strong domain experience in Sales & Distribution and Channel management in industrial products, building products and garments.

·         Configure SAP SD module to meet business requirements, including integration touch points with other SAP modules following SAP best practices.

·         3 full life cycles SAP SD implementation experience including business blue printing, realization, unit and Integration testing, cut-over activities including data conversion and go live support.

·         Translate business requirements into specific system, application or process designs covering both functional and non-functional aspects.

·         Collaborate with the business process teams and production support team to ensure right solution is designed and deployed.

·         Lead solution architecture related project quality management tasks such as peer and quality reviews of specifications, design documents and code reviews.

·         Independently lead or execute complex assignments and projects and mentor project and team members on design and architectural topics.

·         Experience in Application Maintenance Support and Enhancements projects, change and release management, scoping regression-testing scenarios, cutover activities, and post go-live support activities.

·         Experience in working with business process/activity owners in understanding business requirement and solution design and proven ability to translate business requirements into solutions that map to technology capabilities.

·         Excellent problem solving, decision-making and crisis management skills to excel in dynamic, fast moving and changing environment.

·         Experienced and comfortable working with culturally diverse outsourced on/offshore staff for Project work and Production Support.

·         Excellent analytical problem solving, fact-finding and crisis management skills.

·         Knowledge of solution manager, BPCA – Business Process Change Analyzer, SEA – Scope Effort Analyzer and integration between SolMan and HP ALM.

Project Manager – Responsibilities

·         Currently leading SAP projects and the Regression team – a team of 65-70 resources with annual revenue of  $ 6 M.

·         PMP certified from PMI and Project Management focus areas include project planning, financial management, staffing, and communication and relationship management with the key stakeholders.

·         PM activities include budgeting, invoicing, preparation of SOWs, training and knowledge management needs, coordination with respective leads for day-to-day deliverables.

·         Weekly and monthly status meetings with the client to review deliverables, process compliance and share thought leadership on new initiatives.

·         Resourcing, attrition management, risk management on resourcing and deliverables.

·         Achieved new business on account of quality of resources and work, proactive approach to train the resources before induction and this also resulted in competitive advantage.

·         Performed extensive work with project proposals, oral presentations, timeline determination, budget estimation and staffing plans.  Multiple engagement experience with global delivery model including offshore functional and development support.

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SAP Expertise

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·         Experience in cross-module integration of SAP SD/LE with FI/CO, MM, PP, WM, TMS, PS, CRM and EM and expertize in deploying and integrating SAP solutions across a multi-system landscape.

·         Expertise in EDI integration through IDOC, ALE, RFC, SFTP, File based, SSP interfaces. Worked in complex landscape environments involving multiple interfaces to SAP and legacy systems, SAP recommended applications like Vistex, Vertex, CPS and Rev-Trac etc.

·         Excellent hands on experience in the SAP Customer Order Management; Worked on Order to Cash implementation projects (Quotation, Enquiry, Orders, special orders, Contracts, Scheduling Agreements, Deliveries, Shipments, Transportation and Billing document).

·         Expertise in implementing SAP Pricing (Condition tables, Access sequence, Condition types, Pricing Procedure determination and Maintaining Condition records). Adding fields to the field catalog as per the client requirement by doing System Modification. Experience in Sales Deals and Rebates.

·         Excellent experience in the area of Sales and Distributions (SD): Mapping Enterprise Structure, Item Categories, Free goods Determination, Third Party Order Processing, Intercompany sales order Processing, Intra company sales order processing, Credit Management, Revenue account determination, Consignment stock processing, Output Determination, Material Determination, Material Listing and Exclusion, Partner Determination, Text Determination, Incompletion Control, Copy Control, Availability Check, Transfer of Requirements, LIS, SIS and Variant Configuration.

·         Strong hands on experience in the area of Logistics (LE) & Supply Chain: Delivery processing, Stock Transport Orders, Picking, Packing, Shipment Processing, Shipment types, Leg determination, Stages, Transportation chain, Shipment Cost Calculations, Shipment cost settlement, Express delivery, Route Determination, inbound/outbound process, storage types, storage sections, put away and Warehouse Management. Worked on various interfaces in LE like LE-TPS and CIF.

·         Experience with ABAP/4 Debugging, User Exits, BADI’s, ABAP Queries, Workflow Scenarios, ALE, IDOC and EDI. Experience on Data Migration by using LSMW and BDC.

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Projects Experience

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Employer – Wipro Technologies                                                                                                                                              2006- Till Date

SAP SD/LE Lead consultant / Project Manager

Client: Apple Inc. Cupertino, CA          2011- Till Date

Project Type: Major & Medium level Projects

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­­­­­­­Implemented the following 14 projects as senior lead consultant,

BOPIS- Europe, Canada and Australia roll-out:

·         BOPIS has been implemeneted in US in the year 2011 and the same is being rolled –out in EMEA and Canada and Australia.

SEMS Phase 2.1 enhancements:

·         Shipment exception management system has been implemented during the year 2013 and several

Immediate Delivery- US :

• This project is modeled on buy-online-pick-at store model, but the buyer would not pick the item at Apple Retail store. The buyer would order using iOs device and can select any Apple inventory hub within 5 mile radius from where delivery will be carried out.
• The item is delivered to the customer by a local carrier paterner mostly on the same day.

UK Point of Pick-up :

• This project is modeled on buy-online-pick-at store model. UPS is logistics partner responsible for setting up pick-up points at key location in UK cities. Changes are carried out in sales order user-exit, output programs and skywalk changes.

Systematic Shipping  Upgrades: 

• Enabling line level shipping options for reseller orders (change only) to upgrade shipping conditions during NPI.

• Modify selection parameters and program logic on mass sales order conversion utilities.
• Wrapper program to run the above mass order conversion utility programs to improve throughput by automation of manual steps.

Affiliate Vendor :

·         Project involved changes to the program which  calculates commissions to the affiliate vendors for the business generated via their web sites.

• The logic has been tightened to prevent repeated orders from black marketers via this channel. This restriction will reduce commission payouts to vendors for suspicious transactions.

SAP Rounding – Pricing:

• Configured tax inclusive pricing procedures, involved in designing new pricing routines, requirements, worked on price feed interfaces, pricing reports etc,
• Changes to price feed program to accommodate new tax-inclusive price approach.
• Configured new Tax-Inclusive pricing procedures, defined new condition tables, access sequences, condition exclusion groups
• New pricing requirements, alternate calculation types have been defined and changes were carried in some of existing alternate calculation types.
• New subtotal pricing fields have been added to achieve tax-inclusive pricing approach.
• Other changes include print indicator related setting, new customer pricing procedure, customer user-exit change, EDI1 Pricing incompletion check,
• Changes to order acknowledgement output, RFC function module which sends output feed from SAP to Rover, order change / cancel output email output changes.
• Changes to mass re-price utility, mass product substitution utility, mass CTO conversion and CTO Order Inquiry utilities.
• Modify data transfer routines related with respect to quotation and the invoice. New include developed to be called in sales user exit to apply same pricing procedure in new sales doc type.
• Changes to FM, which is called from Apple proprietary portals ATB, and OLSS and also UI changes on the portal to support tax-inclusive pricing approach.
• Output programs for regular invoices, CR and DR for Asia, Australia, NZ, changes to programs, which carry, invoice data from SAP to Cendris, HOBIM and Stream Serve.

Geo Expansion of 2 Apple Retail Stores :

• Created / modified pricing routines, pricing procedures, created new condition types, modified user exits, created extensions for existing idoc, added new segments and modified logic in idoc use exits.
• Created Wrapper program to list and process billing output only after nota-fiscal is approved from SEFAZ. Modified existing logic to handle ICMS-ST scenarios with protocol and without protocol.

Delivery Bundle/Skywalk :   

·         Introduced LLSO (Line Level Shipping Options) feature for consumer orders

·         Involved in design of the AOS (Apple Online Store) with SAP & Skywalk (JAVA/ SQL based interface) for accurate calculation of ship and delivery date calculation for all web orders.

·         Changes carried out in idoc order induction user-exit to fetch shipping condition, business address indictor, shipping promo indicator, and address id, delivery group number from item level idoc segments.

·         Order Acknowledgement email interface from SAP to Rover has been changed to reflect different sections based on delivery grouping logic.

·         Changes to requirement routine 611 to club shipping charge item to the parent item during delivery creation, restrict delivery creation for shipping charge item alone.

·         Created new custom tables to control line level ship-to address and shipping options and to capture delivery-grouping details.

·         Modified 13 existing global reports to add line level shipping related fields to the report output.

·         Mass update programs Item change, shipping condition change, shipping charge update, CTO conversion has been modified in light of line level shipping options.

·         Worked on file, XML and idoc based interfaces as part of this project to transfer configuration table data, customer, material, vendor and source list data changes to skywalk system.

Sao Paulo Legislation:                                                                                                                          

• Brazil specific requirement to ascertain and specify to the customer the time window of shipment delivery. Worked on delivery user exit, output driver programs, reports and shipping notification functional module changes.
• Add time window field to 3 carrier master data tables, changes on mass upload utility to include time window.

Changes are carried out in delivery exit to determine the appropriate time window, update the same to commit code table.

• Changes are carried out to interface program to include time window field to the data feed going from SAP to rover for shipping notifications.
• Added Apple Brazil name, address, business place and tax id to order cancel/change, re-quote, RMA creation and Confirmation emails.
• Changes to include of FM to include time window data in the idoc which transmits data to Global Trade and Trace System.
• Changes to Order Cycle , Click to Delivery,  Delivery Quotes report to add time window information in screen as well as FTP output.

BOPIS / STALL / ARE - Project:

• Buy online and pick in store and ship-to store enhancement which involved interfacing with IS Retail, POS, SAP Portals used by Apple agents and as well the customers.

• Modified idoc, sales order user exits, functional modules, new Z-Tables, created / modified structures, defined new output types and developed/ modified output driver programs, developed interfaces between ECC and SAP Retail for personal pick process.
• Involved in design of BOPIS (Buy Online Pickup In Store), STALL (Ship-To At Line Level) functionality, which enables the consumer to buy online and get the sales order shipped to Apple store or Home address.
• Enable GTS check at item level ship-to address and for Third party pick-up partner (who is designated to pick up on behalf of actual sold-to party. User exit has been modified to achieve this.
• SAP Order induction interface W04 changes to accommodate line level ship-to address in inbound idoc.
• Changes to CTO Mass Conversion Utility to enable copying of item level ship-to address for the newly added item at the time of conversion.
• Recycle Fee determination : Change in USEREXIT_NEW_PRICING_VBKD in MV45AFZB to store ship-to state and the country at item level and changes in BADI (ZBADIAMV45AFZB_Z01) to compare stored item ship-to data with header level ship-to data while saving order.
• Item category determinations for immediate pick-up items by modifying sales order user exit USEREXIT_SOURCE_DETERMINATION in include MV45AFZB.
• Defined new partner function for Third party pick-up partner and assigned it to the new account group and partner procedure.
• New Z- fields representing BOPIS flags have been added to tables VBAK and VBAP.
• Customer Group and Sales district determination for BOPIS orders
• Shipping point determination for BOPIS IPK-Regular and BOPIS-NPI Items
• New Billing Output types for personal pick up email communication

Regression Test Project:

• Established Regression testing team and worked on RT scoping for several critical projects like SAP Rounding, Personal Pick Up enhancements etc. Successfully caught defects in new projects there by avoiding risky P1 tickets in production environment.

• As part of Regression testing worked on GTS, SAP SM, SAP Retail, GTS, Apple Online Store apart from SD, MM and WM.
• Hands-on experience working on wrapper programs, custom utilities, reports, BAPI, BADI, Vertex tax system and several interfaces like SEFAZ, Vertex, global pricing tool, Agent Tool Box, Online Self Service, Point of Sale, GMMAC, Global Data Warehouse, Global Trade and Trace, Rover system for email and SMS generation, Zinger system for Iphone related logistics, Skywalk for customer commit ship and delivery dates, GCRM iRepair, GCRM iLog, CAS for Apple Care service management etc

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Client: ABB Canada, Montreal                                                                                                                                                   2008-2010

Onsite Project Manager & SD/LE Analyst

Project Type: Enhancements & Support

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As Onsite project manager and Senior SD and Logistics consultant

• Managed 10 analysts at offshore and managed the whole project from onsite location.
• Prepared functional specifications and assisted technical team to develop technical specs.
• Worked on pricing, tax, shipping, billing, inter-company scenario related support issues and prepared facilitated SAP access to various user groups by checking on SOX-Compliance.
• Worked on SAP issues related to third party interfaces like Kronos, Vertex and a legacy system where corporate expenses were logged.
• Appreciated by the Customer IT director for enhancing business user satisfaction and achieved a CSAT rating of 6.5 out of 7.

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Client: Care Stream Health                                                                                                                                                                    2007-2008

Role :Offshore Project Manager

Project Type: E2E-Implementation, Rollouts and warranty support

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As offshore project manager,

• Managed a team of 15 analysts from technical and functional streams involved in End-to-End implementation from offshore.
• Involved in requirement gathering work shops, developed and reviewed blue print documents, participated in realization, all phases of testing, cut-over and data conversion activities.
• Excellent coordination with onshore analysts for all above phases of implementation and during warranty support phase.
• Worked on key SD and LE related configuration like delivery doc, item category, copy controls, picking, packing, route determination and shipment process.
• Development of custom functionality and custom reports and utilities using user exits, customer exits, screen exits and other enhancement points.
• Involved in SAP roll-outs for Turkey and Russia – global template based roll-out along with country specific localization requirements have been implemented.

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Client: Eastman Kodak, Hyderabad                                                                                                                                                     2006–2007

Role: SAP SD Lead Consultant

Project Type: Production Support

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Played a dual role of Senior SD consultant and SD Lead

Involved in dedicated application support on 24*7 hours for the entire SAP landscape implemented at Kodak for geographies like US & Canada, LAR, EAMER &. Major activities included Coordination for fix/maintenance changes, providing SAP Level 2 support in resolving user’s tickets, coordinating build-out for Fixes, Maintenance, and Enhancements.

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Employer: Intelligroup Asia, Hyderabad – India                                                                                                                                2004-2006

Role: SAP SD Analyst

Clients: GE Infrastructure & Elpida

Project Type: Implementation & Rollout, enhancements and Production support

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Worked on 2 projects (GE Infra and Elpida Memory) during my tenure at Intelligroup.

·         Part of E2E implementation team from offshore for both the projects.

·         Involved in all key phases of project preparation, requirement gathering, gap analysis, blue print, realization, testing, cut-over, go-live and post go-live support.

·         Worked on sales process related configuration like order, item and schedule line category, copy controls and key basic functions like TOR, availability check, pricing, outputs, partner, text and credit management.

• Resolved close to 350 production support tickets and managed a team of 5 SD analysts.

·         Implemented major enhancement for enabling duplex printing of terms and conditions of sale on the reverse of the order acknowledgements for European sales organizations.

·         Resolved several jet form related output issues by teaming up with ABAP resource.

·         Single point of contact for all SD related enhancements like estimation of LOE, prioritizing ABAP capacities and resource assignments.

·         Involved in GE- Turkey rollout as per GE’s Europe’s template and with additional due diligence in implementing country specific requirements.

Functional Domain Experience:

Sales Officer at Tannex Limited, Chennai, India,                                                                                                                                2001-2003

Sales Executive at Bakelite Hylam Limited, Ahmedabad, India,                                                                                                     1999 –2001