GANGADHAR SAP
- SAP SM/CS & SD FUNCTIONAL CONSULTANT
- Sunnyvale, CA
- Member Since May 11, 2023
Candidates About
Gangadhar
SAP SM/CS & SD FUNCTIONAL CONSULTANT
SUMMARY:
§ 10 years of implementation experience in SAP Service Management/Customer Service and Sales and Distribution in designing, developing business models to deliver strategic solutions.
§ Experience in business mapping and configuration of core Service Processes - Service Notifications, Repair Orders, Service Orders, Field Service, Resource Related Billing, Warranties and Contracts
§ Working experience on ASAP Methodology and in the Entire Project Phase Cycle – Project Preparation, Business Blueprint, Realization, Final Preparation, Go-Live, and production Support.
§ Configured Resource Related Billing (DIP) for Quotation and Billing Requests, to suite various business requirements.
§ Worked on Sales Order cycle, Item Categories, and Material Types
§ Working experience in defining technical object Master Data - Work Centers, Functional Locations, Equipment, Serialization Management, Installed Base, Maintenance Task Lists, Planned maintenance and Catalogs
§ Experience in working with Repair Order involving scrapping procedure and internal and external repairs and billing related to repairs order.
§ Expertise in working with Service Contracts, Pricing Procedures, Billing and Settlement.
§ Experience in Configuring the Standard SD business processes: Order to Cash, Rush Order and Cash Sales
§ Configuring Special business process in SD: Consignment Process,Third Party Order Processing and Stock Transport Order process
§ Basic Functions: Partner Determination, Output Determination, Free Goods, Material determination, Material listing and exclusion.
§ Configured Item Categories, Schedule lines and Deliveries
§ Good knowledge and understanding of the other SAP core modules.
§ Strong analytical, project management, documentation, interpersonal, organizational, technical, administrative, and conflict resolution skills.
§ Played a major role in Unit/Integration/User Acceptance testing and documentation.
§ Experience in preparation of user training documents, knowledge transfer to end user and resloved user issues
§ Ability to provide sound direction to ABAP and BASIS resources for client specific requirements execution and facilitation.
§ Working experience in ABAP debugging.
§ Rich integration knowledge in configuring interfaces like SM/CS-SD, SM/CS-MM, SM/CS-FICO, SD-MM.
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Professional Experience:
CLIENT 1: Apple, Sunnyvale, CA, USA
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Jan’16- Till Date
Environment: SAP ECC 6.0
SAP SM Consultant
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§ Involved in system integration testing (SIT) & User Acceptance testing (UAT) § Involved in Performance testing § |
CLIENT 2: ABB, Sunnyvale, CA, USA
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Jun’15- Dec’15
Environment: SAP ECC 6.0
SAP CS/SD/GTS Consultant ABB is a global leader in power and automation technologies. |
§ Worked on the Complex Sales Order process § Prepared functional specification documentation for the WRICEF § Involved in system integration testing (SIT) & User Acceptance testing (UAT) § Involved in training the Super Users |
CLIENT 2: GE Industrial Solutions, Plainville, CT, USA
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Mar’13- Jun’15
Environment: SAP ECC 6.0
SAP CS Solution Architect GE is a Global Company with operations in more than 100 countries |
§ Configured DIP profiles for creating the Quotations and Billing Requests using resource related billing
§ Prepared functional specification documentation for the WRICEF § Involved in system integration testing (SIT) & User Acceptance testing (UAT) |
CLIENT 3: GE Energy, Lewistown, PA, USA
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Oct’11- Feb’13
Environment: SAP ECC 6.0
SAP CS Functional Consultant GE is a Global Company with operations in more than 100 countries |
§ Configured DIP profile to suite client’s repair and service business processes for resource related billing § Responsible for delivering the Reports to the client. § Prepared functional specification documentation for the WRICEF and responsible for getting the sign off from the Business. § Prepared Detailed Test Scripts for all the scenarios of the Business. § Responsible for SITs, UATs, Regression Test and Load/Performance Tests.
§ Involved in the Technical and Business Go-Live cutover activities.
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CLIENT 4: Brock Groups, Houston, TX
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Jan’10-Sep’11
Environment: SAP ECC 6.0
SAP CS/ SD Functional Consultant Brock provides value-added service to their clients by bundling services, implementing management processes, providing an engineering philosophy to work assignments, and measuring and improving performance. |
§ Configured DIP profile to suite client’s repair and service business processes for resource related billing
§ Responsible for delivering the Reports to the client. § Worked on writing the functional specifications for the custom reports § Arranged work shops to get the requirements from the client § Discussed with the design team about the reports requirements and requested changes according to the report requirements § Worked with the technical team in developing the reports § Worked with BI team in designing the BI environment for the reports. § Prepared functional specification, technical specification and end user documentation § Created test scripts to conduct the testing § Conducted unit testing and integration testing for SM/CS process cycles with integration of MM, SD and FI/CO. § Prepared BPP (Business Process Procedures) and user training documents |
CLIENT 5: Canberra, Meriden, CT
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May’08 -Dec’09
Environment: SAP ECC 6.0
SAP CS Functional Consultant CANBERRA, an AREVA Company, is the worldwide leader in nuclear measurements and manufacturer of Radiation Monitoring Systems. |
§ Involved in the Post Production support for the Client § Configured new item categories as per the client’s requirement. § Configured new Service Order type to capture the cost involved in the services which are sold in the regular sales order. § Worked in solving the pricing related issues. § Involved in mass change to customer master data. § Configured the system to create settlement rules automatically in the service orders. § Worked in resolving the issues related to copy controls. § Discussed the verified the Configuration of the Resource Related Billing process. |
CLIENT 6: Intermec Inc., Everett, WA
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Oct’07 - Apr’08
Environment: SAP ECC 6.0
SAP SM/ CS Functional Consultant Intermec Inc. (NYSE:IN) develops, manufactures and integrates the most sophisticated tools for the fully coordinated supply chain. |
§ Involved in the Testing phase of the project § Closely worked with the end user in testing the system operation § Prepared the test scripts for the unit test and integration test § Involved in solving the issues raised during testing § Closely worked with the technical team to setup KIOSK. § Helped the KIOSK team to resolve the data issues § Worked in creating the technical data for the BI reports § Worked with the clipper ship interface § Prepared BPP (Business Process Procedures) and user training documents § Involved in training the end user § |
CLIENT 7: 6th Avenue Electronics, Springfield, NJ
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Jul’06- Sep’07
Environment: SAP ECC 6.0
SAP SD Functional Consultant 6th Avenue electronics is a retail industry for the consumer electronics. And they have branches in New Jersey and New York. |
§ Involved in the Full Life cycle of the project § Attended workshops for requirements gathering for the clients Business process includes OTC, Cash Sales, Contracts and Consignment process § Involved in configuring the Sales Documents: Inquires, Quotations, Sales Orders and Contracts § Configured Output determination. § Involved in Pricing Procedure configuration and determination § Prepared Functional Specification document for forms including Sales Document, Quotation and Delivery Confirmation. § Involved in training the end user § Prepared the test scripts for the unit test and integration test § Worked on ALE/ IDocs § Involved in solving the issues raised during testing and Post Production Support § Involved in Cutover related activities
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CLIENT 8: Training and Internal Project
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Mar’06 - Jun’06
Environment: SAP ECC 6.0
SAP SD/CS Functional Trainee
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§ Involved in the training of SD and CS § Worked on an internal project § Configured Sales related processes § Created new Document types, Item Categories and Pricing Procedure § Involved in testing and solved tickets raised during testing § Prepared BPP (Business Process Procedures) and user training documents |
Software Expertise:
· ERP Packages: SAP R/3 3.1, 4.7 and ECC 6.0
· Operating Systems: UNIX, Windows 95/98/2000/NT/Xp/7/8
· Software tools: MS Access, MS Excel, MS Word, Outlook, PowerPoint, Microsoft Visio & Front Page
Education:
MS in Electrical Engineering, Fairleigh Dickinson University, NJ, USA