Divakar Sinha

  • SAP Solution Manager Consultant
  • New York City, NY
  • Member Since May 12, 2023

Candidates About

 

Divakar Sinha
SAP Solution Manager Consultant

Summary:

8+ years of experience in the IT industry with expertise in SAP Solution Manager (Application Lifecycle Management and Run SAP Like a Factory) in both versions 7.1 and 7.2 with core strength in all aspects of system during implementation, maintenance operations, production support with very strong experience in SAP Basis and Security Technologies.

 

SAP System Skills:

·         Certified SAP Solution Manager with 8+ years of extensive working experience in SAP applications and solutions integration with SAP ECC / CRM / Enterprise Portal / PI / BW/BO / BIA / BPC / SRM / SCM / Live Cache / GTS / SLD in both Solution Manager 7.0,7.1 and 7.2

·         SAP Upgrade of Solution Manager 7.1 to v7.2

·         EHP upgrades for ECC EHP4 to EHP 6, NW portal 7.01 to 7.31, SRM 7.0 to 7.03, PI 7.1 to 7.31

·         SAP Implementation, upgrade and Production Support project experience

·         Good knowledge of SAP ABAP and Java Performance tuning of ECC / CRM / BW systems

·         SAP Archiving for tables like dbtablogs and PI xml message archiving.

·         Strong analytical and troubleshooting skills.

·         Good working experience with AIX/Linux and DB2/Oracle.

·         Managing maintenance and upgrade projects.

·         Solution manager installation and build including solution manager Basic system setup and managed system setup with solution manager 7.1.

·         Landscape Strategy to implement Sap ChaRM in Complex Landscape and Implementation of ChaRM retrofit with solution manager 7.1.

·         Working experience with Technical monitoring, BPmon, EEM, E2E trace analysis, CTS+,.

·         Landscape maintenance using SLD, LMDB, MOPZ setup in Solution manager 7.1.

·         Implementation of Willy Introscope and Solution Manager Diagnostics and CSA.

·         SAP ADM200, SAP E2E300 and Scrum Master Certified.

 

 

OTHER RELATED SKILLS:          

 

·         SAP NW EHP upgrade

·         SAP Solution manager 7.1 and 7.2

·         SAP BW / ECC / CRM performance tuning SAP BO-XI Admin

·         SAP CRM WebUI

·         SAP PI admin and xml message archiving

·         SAP NW Portal Admin

·         SAP SRM

·         TREX Admin and HANA Installation for 7.2

·         SAP SCP / Live Cache

·         System copy of ECC / BW / CRM / Portal / PI SAP Solution Manger

·         SAP with Oracle/DB2 and Unix / AIX HACMP and VERITAS cluster management

·         Working with HA systems

·         SAP Security and F5 load balancer SAP Archiving

 

 

Client

Employer

Duration

Location

Johnson and Johnson

L&T Infotech

Aug 2015 – Present

Somerset, NJ, US

Eli Lilly and Company

IBM

Apr 2014 – Aug 2015

Indianapolis, IN, US

Rockwell Automation

IBM

Nov 2012 – Mar 2014

Milwaukee, WI, US

Rockwell Automation

IBM

Nov 2009 – Oct 2012

Kolkata, WB, India

 

 

Company: L&T Infotech                                                                               Aug 2015 –Present

Role:   SAP Technical Consultant

Responsibilities:

·         Manage ChaRM/Service Desk support for 500+ applications enterprise wise in v7.1

·         Impact Assessment of Technical Upgrade from v7.1 to v7.2

·         Standardized approach of change management in v7.2 and re-design digital signature for customer.

·         Basic Configuration, System Preparation and Infrastructure Framework for SolMan 7.2

·         Coached team and executed steps for PREPARE_ACTIVATION for 500+ applications and 23 business units of major pharma company successfully for SP06.

·         Completed successfully “Content Activation” for 23+ complex productive solution (Post Upgrade Activities) and Managed System Setup for 500+ applications.

·         Post Processing Activities for SolMan 7.2 Upgrade for Application/Business Process Monitoring

·         Configured Test Suite (Test Automation, CBTA, SEA, BPCA) for SolMan 7.2 for productive systems

·         Setup Integration Monitoring (Interface, Process Integration and message flows) using MAI.

·         Implemented SAP HANA and BI Monitoring (Data Readiness and Business Intelligence) and JSM.

·         Setup EWA, TEA, TEAP reports and reviewed with SolMan Product Owner for 7.2 Upgrade

·         Solution Architect of Sandbox Upgrade and lead SAP workshops and attended ASUG for SolMan upgrade and provided customer benefits of HANA installation v/s TREX.

·         Prepared training materials for SOLDOC, ITPPM, ITSM and Change Management on v7.2

·         Implementation of GRC v10.1 and rollout for 20+ pharma divisions for Global Pharma company.

·         Empower business/customer in design of transition model from v7.0 to v7.1 by mapping “As-Is” process for Financial and HR systems

·         Implementation of Business Process and Interface Monitoring on Solman 7.1

·         Implementation of Technical Monitoring on Solman 7.1

·         Performed successful integration of Live Compare Tool with SolMan 7.1 system for change impact assessment using UPL (Usage Procedure Logging)

·         Integrated Worksoft Automation Tool with SolMan 7.1 for 2000+ test cases as a part of Test Automation and assessment of defects with BPCA.

·         Integrating Service Desk with IRIS (Service Now) for Technical Monitoring Alerts

·         Manage enhancements for ITSM and ChaRM for 23 business units throughout the year

·         Scrum Master for a mid-size team of 8-10 team members

·         Handled successful Sprints month after month in JIRA/Kanban board for customer solutions.

·         Configured CCLM for custom code management for 100+ application landscape(Dev/QA/Prod)

·         Implemented TEAP/TEA (Transport Analysis Tool) as a service for global rollout for preventative solutions to customer problems in Transport Management

·         Organized and managed very well Retrospective and Sprint Grooming Sessions for monthly releases

·         Provided technical SME support to business and technical teams and assist end users during Go-Live and Cutover for System Onboarding to ChaRM/ITSM "As-Is" Setup and coach team members

·         SAP Solution Manager Upgrade Preparation Activities for 7.1 to 7.2 migration

·         SAP GRC Access Control upgrade from 5.3 to 10.1 and Integration with SolMan 7.1

·         Successfully executed OS/DB migration of Solution Manager 7.1 system to support Global Rollout.

·         Performed TREX integration with Solution Manage for Full Text Document Search

·         Laying out ALM foundation for customer’s SAP landscape having more than 500 SAP servers.

·         POC on data volume management and Scope and Effort Analyzer.

·         Provided Mentorship to offshore team for working on Scrum/Agile concepts and preparing them for daily standups and groom each story technically fine as possible for assisting Product Owner.

·         Performed Basic Configurations of SAP Solution Manager 7.0

·         Design and customization of Solution Landscape.

·         Implemented and Configured Business Process Change Analyzer(BPCA)

 

 

 

 

 

Company: IBM                                                                                               Nov 2009 –Aug 2015

Role:   SAP Solution Manager Consultant

Responsibilities:

 

·         SAP Solution Manager SP12 upgrade.

·         Leading Run SAP like a Factory implementation.

·         Working on simplifying ChaRM AS IS setup and integration with Service Now to reduce duplication of manual activities involving Service Now and ChaRM in a complex SAP and Non-SAP environment.

·         Setting up PI/interface monitoring and BW Process chain monitoring/alerting.

·         Setting up End User Experience monitoring for H-D landscape.

·         Setting up 14 KPI’s for Business process monitoring and operations dashboards.

·         Setting up Database/Host monitoring with DB2/Oracle and AIX/Linux environment.

·         Implemented data volume management and consistency management.

·         Wily RTV EM setup.

·         EHP upgrade for ECC and NW upgrade for Portal.

·         Extensive experience in managing SAP NW systems with Oracle and Solaris.

·         Performing system copies for ABAP and Java systems.

·         Solution manager 7.0 to 7.1 upgrade.

·         Configured background job monitoring and technical monitoring using solution manager 7.1.

·         System build and integration with SAP ECC / CRM / Enterprise Portal / PI / BW/BO / BIA / BPC / SRM / SCM / Live Cache / GTS / SLD and Solution Manager 7.0 and 7.1.

·         EHP upgrades for ECC EHP4 to EHP 6, NW portal 7.01 to 7.31 and SRM 7.0 to 7.03.

·         GRC 5.3 to 10 upgrade experience with GRC CUP, RAR, ERM, SPM, SAP CUA (Central User Administration) integration with SAP ECC 6.0.

·         Worked in profile-based security, structural authorizations, Central User Administration.

·         Setting up and administering of the Central User Administration (CUA)

·         Performance tuning of ECC/CRM/BW systems between 2-15 TB databases.

·         Production support experience with ECC / CRM / EP / BO-XI / BPC / PI / SRM / SCM / Live Cache / SLD.

·         System installation and build and support for GIT (Global Indirect Tax) integrated with ECC.

·         Extensive working experience with AIX and DB2 with more than 80 servers.

·         Working experience with administration of BPC.

·         Expertise in production support of Portal, BW 7.1, PI 7.31, SRM 7.0, BPC, APO and Live cache.

·         Implementing Support Packages, Plug-in & Notes & Kernel Upgrade.

·         SMD, Wily and other diagnostic tools.

·         Performing System refresh, client copy and other various maintenance activities on a periodic basis.

·         Experience in working with tools like Tivoli, HPQC, Rational Clear quest, Impact etc.

·         Implemented Support Packages, Plug-in & Notes & Kernel Upgrade, SMD, Wily and other diagnostic tools.

·         Configured CCMS by installing sapsccmsr and ccm4x agents and configuring central System monitoring templates and auto reaction methods.

·         Experience in working with tools like control M, BMC, VERITAS, and F5 etc.

·         SAP Business Object Administration Version XI 3.1

·         Worked with VERITAS cluster manager in HA environment.

·         SAP Archiving and XI XML Archiving.

·         Updated the Service Definitions for SDCCN after Solution Manager 7.0 is installed.

·         SDCCN was set up to support the preparation and delivery of SAP service sessions.

·         Setup of Early Watch Alerts (EWA) for different components (ABAP and non-abap).

·         The dynamic sessions for Early Watch alert reports through SDCCN were configured and scheduled in Solution manager.

·         Setup of Maintenance optimizer for central access point for activities related to planning and downloading software updates.

·         Resolve issue related to Solution Manager for Configuration and Diagnostics.

·         Updated and created documentation for current and planned functionality.

·         Managed escalations, any kind of issues and risks.

·         Managed clients’ system landscape with SAP Solution Manager, SAP ECC 6.0, CRM 5.0 and BI 7.0 with Oracle 10.2 as the database and AIX 5.3/Windows as the operating system on three systems Landscape with IBM P5 series 55A, 52A servers.

·         Provided 24X7 live Production system support to Team Member & End users.

·         Experience in working with Visual Administrator and Config Tool.

·         Analyzed R/3, BIW, system performance, ABAP short dumps (ST22), failed updates (SM13), System Logs (SM21).

·         Performed change management in system landscape by transport of changes between systems.

·         Performed daily health check for Production systems using various T-codes such as SM50,SM51 SM12, DB01, ST03, ST22, SM21, DB02, ST04, ST06, ST02, DB12, DB13 and some other related codes and procedures if needed.

·         Used oracle tools like BRTOOLS for various database tasks like Performance, table space management, archiving, backup and recovery, diagnostics.

·         SPAM/SAINT Updates, Kernel Upgrade, Applied Application, BASIS, ABAP, Support packs to maintain the system up-to-date.

 

Education:

 

Bachelor of Technology in Information Science and Engineering                                Sep,2005-Sep,2009

Siddaganga Institute of Technology, VTU, Belgaum, India

 

Technical Skills Set:

 

Operating Systems:

Suse Linux, AIX 5.0/6.1/7.1, Solaris 10, Windows 2000/ 98/ 95/2008

DBMS:

Oracle 10g, 11g, DB2 9.0/10.5 UDB, SAPDB 7.4, MS SQL Server 2008,

ERP

Packages:

SAP ECC/EP/CRM/PI/BI/BO/BPC/BIA/SRM/SRM-MDM/SCM/Live cache/ESO-CLM/GTS/SAP Solution Manager 7.1 and 7.2

Tax Engines:

Vertex, One Source

 Other Non-SAP Products:

VISTEX, SEAL, Panaya, Data Stage, WebSphere, F5, Reverse Proxy, SMITTY

High Availability Tools:

HACMP/Power HA, Veritas Cluster Manager

SAP Tools:

BRTools,TSM, SapInst, SUM, ehpI, Jup, NWA, Configtool, Visual Admin, JSPM, SPAM/SAINT, E2E,Wily Introscope, Control M, BMC Patrol, crontab, TREX Admin, BPC Server and Client Admin, BO CMC, maxdb database manager studio

Change Management Tools:

HPQC, Rational Clear Quest, Ascendant, Live Compare, Worksoft

Ticketing Tools

Service manager, ITSM, IMPACT