
Jason Frankel
- SAP Sr. Program Manager
- Baltimore, MD
- Member Since Mar 11, 2023
Jason Frankel
Principal Business Consultant – Business Transformation Services – Global Engagement Manager
Profile
· Former SAP employee with 18+ years of experience
· 17 years of Process Orchestration & Process Integration Experience
· More than 15 years of Project Management and Team Leadership Experience
· More than 23 Full Lifecycle Implementations
· 15 years of SAP Basis Experience
· Goal-oriented and result-driven IT professional with 15+ years’ experience working with Global Fortune 500 companies in the areas of infrastructure management with focus on implementing SAP solutions and business process re-engineering
· Proven track record of progressive experience in aligning IT services to business objectives to improve organizational efficiency and productivity
· Broad range of experience in general management and IT operations with budgetary and multi-site responsibilities
· Strong background in working with IT Auditing firms with regards to adhering to regulations, requirements and processes.
· I have a proven track record with successful implementations regarding IBM, SAP and Microsoft and AWS.
· I have experience implementing S/4 Hana
· Expert knowledge in SAP Activate Methodology
· Experienced thought leader in leading and motivating strong technical teams to deliver world-class systems and IT services
· I have more than 17 years of international implementation experience with residence in London, England for 2 of those years
· Experienced in assisting clients in realizing the value from their investments in IT and SAP across business transformation, architecture strategy, information management planning & strategy, and improving operations
· Worked in SAP Support as a Support Alliance Manager for multiple years
· Have led multiple Basis teams from conception to Go-Live and Post Go-Live
· Educated and trained CoE’s on the use of SAP Solution Manager and Performance Optimization tools
· More than 6 years of BOBJ, GRC, and Crystal Report experience
· Expert level of experience working in Agile and Waterfall environments
Technical
· Enterprise Information Management and IT Asset Management, Shared Services Operation and Governance, Outsourcing Management
· Program and project leadership to implement standards, policies, best practices in alignment with business strategies
· Good understanding of leadership community and promote appropriate IT solutions to resolve complex business issues
· Expert in Risk Mitigation and Escalation Avoidance
· Experienced in performing internal control reviews and risk assessments
· 15+ years’ experience implementing Full ERP Systems, while working in conjunction with process owners and SMEs
· More than 8 years of experience with Success Factors and 4 full implementations
· More than 7 years of experience with Ariba.
· More than 15 years’ experience using MS Project & Project Server
· I have been working in cloud and SAP Hana environments for more than 5 years
· More than 5 years of experience working with VMWare/VMax/Hyper-V environments. Working with cloud technologies and virtual environments.
· More than 10 years of experienced in SAP Customer Relationship Manager (CRM)
· More than 10 years of experience working with Microsoft Dynamics
· More than 10 years of experienced in SAP Supplier Relationship Manager (SRM)
· Expert In SAP Basis with more than 15 years’ experience
· Expert in Product Lifecycle Management (PLM) with 4 Full Life Cycle Projects
· Expert in Reporting Strategy, Business Intelligence, Enterprise Systems Architecture
· Expert in Supply Chain Management (SCM) Process and Data Integration with a strong discipline in MRP, APO, DP, IM/WM&eWM and Logistics.
· Expert in Human Capital Management (HCM) Process and Data Integration
· Expert in Role-Based Job Creation and Organizational Change Management
· Deep knowledge of SAP modules of BW, SD, MM, FICO and HR
· Deep Knowledge of SAP ERP, CRM
· Deep knowledge of business process, Project Management and architecture to fill the gap between technology and business initiatives
· Expert in the Utilization of ChaRM with regards to managing the maintenance, implementation, templates, and upgrade projects
· Expert in change management and project planning, through resource management and cost control, to physical transports of changes.
· Expert in the area of mobility implementations with more than 6 successful project go-lives
Partial Client List:
· Ulta
· Amtrak
· Government of Manitoba
· State of North Carolina
· GE Optimization & Control
· GE Aviation
· NBC Universal
· FMC
· Shire Pharmaceutical
· Thomson Reuters
· GE SeaCo
· GE Water
· Domtar
· Rev Group
· Baker Hughes
· Mars/Wrigley
· McNeil
· Johnson & Johnson
· GE Security
· HP
· Intel
· Apple
· EMC
· Amgen Pharma.
Experience
Projects
Company: Amtrak Washington, DC.
Role: SAP Sr. Program Manager Duration: 08/01/2017 - Present
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Position Responsibilities and Activities (including but not limited to): The position entails managing multiple SAP implementations while performing standard IT program management tasks, manage projects to completion and manage the process of definition and development of detailed requirements. Projects: • Concur: Consolidate Amtrak’s Travel and Expense Management into one application which integrates with SAP ECC 6.0 Accounts Payable. This will require the move of the Authorization and Expense process from the Ariba (eTrax) on Premises 9R1 version 27 system to the Concur Travel application, which Amtrak uses only to manage enterprise travel services only. Perform all aspects of project cost management – estimating, budgeting, and cost control, tracking and reporting. Influences decision making to gain cross-functional alignment to achieve on-time execution of initiatives.
• SAP Procure to Pay – Ariba to the Cloud: The Procurement and Logistics and Accounts Payable Departments have recognized a need to utilize a best-in-class system. Roll out a solution consistently, with greater quality and bring more spend under management. To optimize an integrated source to pay solution for end-to-end visibility and compliance, to improve supplier relationships by automating the P2P process for both operating and capital procurement needs. While at the same time meet the demands from both our internal and external customers as well as stakeholders.
• SAP AR System Improvements: The main objective of this project is to implement the necessary changes in the SAP system in order to analyze the existing accounts receivable in the SAP solution. Additionally, implement a number of tactical and strategic functional and technical changes to increase the efficiency of the system as well as to provide needed functionality to business users. • SAP GRC Security Optimization: Amtrak needed to strengthen Security within the SAP Application to meet the terms outlined in audit requests. The implementation of the required functionality and tools will allow Amtrak to become more efficient and secure when it comes to User Access Provisioning. User Access Provisioning required a Security Role Redesign thus further developing Governance and Controls along with Sensitive Data Scrambling. |
Company: Rev Group/ThoughtFocus Riverside, CA.
Role: SAP S4 Hana – Sr. SAP Project Manager Duration: 01/2017-06/2017
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Position Responsibilities and Activities (including but not limited to):
Responsible for managing multiple large initiatives and projects involving cross-functional teams that include business partners, functional partners and technology partners. Managed initiatives from feasibility and concept development through testing, execution and closure following a formalized initiative management approach ASAP Methodology. The position required a deep understanding of multiple project management methodologies and fundamentals and the ability to be strategic as well as driving for results.
• Managed the full life cycle implementations of BI migration, S/4 HANA, Success Factors, Salesforce, Supply Chain and Master Data Management (MDM) • Framed concepts and developed straw man operational models, even where ambiguity may exist leveraged diagnostic and problem-solving skills to creatively develop solutions to business problems. • Managed and orchestrated all change management and training for SAP S/4 Hana. This entailed developing all levels of communication from top down. Creating all training models, documentation and scheduling for everyone at Rev Group and Leader that will touch the system. • Effectively communicated skills across a broad range of organizational levels and functions including executive level. Exhibited strong financial acumen; including comprehensive knowledge of financial terms and measures. • Establish and maintain Key Performance Indicators (KPIs) and analyze data to assess performance and implement improvements for ERP system • Assisted senior executives across the enterprise in Project Initiation, Planning and Management. Identify Project objectives and strategic needs and translate those needs into Project Charter, Definition, Decision Packages and Plans. Planning focus is tactical. • Validate the alignment of the Project(s) with business and financial objectives, and also with Application, Data and Technology strategy. • Drive execution of all phases of enterprise-wide or high complexity Projects. Project Management considerations include, but are not limited to: scope, risk, quality, change management. • Manage competing demands relevant to scope, schedule, cost, risk and quality; and differing stakeholder requirements and expectations. • Manage dependencies, resource constraints, and issues across the project(s) including change management or business process challenges that create project risk. • Perform all aspects of project cost management – estimating, budgeting, and cost control, tracking and reporting. • Influences decision making to gain cross-functional alignment to achieve on-time execution of initiatives.
• Deliver stakeholder level presentations on Project status to Business Executive teams as well as Mast Global and Mast Global technology leadership on project status and risk. • Escalate project(s) issues/risks where needed, for example risk or issue mitigation, potential cost over-runs, or scope discrepancies, through leveraging and collaborating with cross-functional partners. • Identify cross project dependencies, business impacts, and facilitate coordination of these where necessary. • Develop a structure for transitioning a large-scale project from post prod support to steady state while dealing with daily issue resolution.
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Company: Softtek Baltimore, MD
Role: SAP Integration & Deployment-Project Manager Duration: 04/2016-01/2017
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Position Responsibilities and Activities (including but not limited to):
· Actively sell, provide solutions, and deliver large transformation engagements that address business challenges through leading-edge and latest SAP innovative solutions from the experience of a functional track. · Engagement Management: manage engagement risk, project economics including planning and budgeting. · Take a lead role in delivering and managing consulting services to organizations with a diverse team of Consultants with a specialty in AWS, S/4 Hana, Bi Migration tools and products and MDM. · Execute a client service plan on complex engagements working closely with company SAP leadership. · Business Development: develop and maintain relationships with top decision makers at key clients, organize and lead pursuit teams, participate and lead proposal development process and pricing strategy. · Create long term relationships at a senior client level. · Identify and lead business development opportunities. · Achieve expertise in a specialization and a strong reputation as a business advisor. · Establish and maintain Key Performance Indicators (KPIs) and analyze data to assess performance and implement improvements for ERP system · Practice Development & Eminence/Thought Leadership: lead development of solutions and methodologies, development of "thought ware" and "point-of-view" documents, public speaking and publication in industry periodicals. · People Development: perform role of counselor, mentor and coach, provide input and guidance into the firms staffing process, and actively participate in staff recruitment and retention activities. · Actively mentor and coach team members to their highest potential. · Create a learning environment through leadership.
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McCormick Hunt Valley, MD
Role: Sr. Project Manager Duration: 08/2015-03/2016
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Project Description Scope: The overall objective of this project is to collaborate on a research project to apply advanced analytics and machine learning techniques to the flavor development process, building on the collective flavor creation expertise of the McCormick flavor development team.
Managed the scope on a proof of concept project (“POC”) to create, deploy and pilot IBM Analytics Software to assist with flavor development. The purpose of the project is to assess the quality and efficiency improvements possible using a cognitive based system to assist with flavor development for both consumer and industrial divisions of McCormick.
The IBM Analytics Software embodied four capabilities, which together provide a way for McCormick to apply advanced analytics to its flavor development process: · Ingredient suggestions capability · Sensory test prediction capability · Formula refinement suggestions capability · Initial formula creation capability
Main Areas of Accountability:
· Plan, manage, and facilitate the implementation of the project · Utilized MS Projects and Innotas · Responsible for project schedule development and associated resource needs assessments. · Perform analysis and planning for all phases/aspects of a project from initiation through implementation. · Manage project scope, schedule, cost, dependencies, issues and risks. · Tracked and managed the implementation of Salesforce. · Worked within a SaaS environment. · Create and manage detailed project plan(s) and associated deliverables. · Provided subject matter expertise in regards to rolling out new functionality within SAP PLM and MDM. · Managed all change management and training for SAP PLM within McCormick. This entailed developing all levels of communication for leadership, stakeholders and management. Creating all training models, documentation and scheduling for everyone in in McCormick that will utilize the tool. · Manage additional project activities as needed: · Technical and functional implementation planning · End user training and change management coordination within the PLM & SCM Verticals and included WM · Implemented Notes, Disclosure Management and Defect Management Process · Create and present project status to leadership and functional stakeholders across McCormick. · Managed and facilitated all Steering Committees with Sr. Leadership · Provide visibility & balance of longer, medium and short term focused projects to allow the business to establish an ongoing project pipeline that is compatible with business plan objectives. · Understand the work of each cross-functional project team member · Communicate all issues, risks, concerns, status and metrics to key stakeholders and leadership team in a timely manner. · Demonstrate tenacity for maintaining schedules in a fast-paced environment. · Adhere to all Waterfall methodologies · Manage daily scrum meetings
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Ulta Bolingbrook, Illinois
Role: Sr. Project Manager Duration: 02/2015-07/2015
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Project Description Scope: Expertise and experience in leading large (high dollar, high impact, and high leadership visibility) enterprise wide projects that helped enable Ulta’s initiatives at corporate and at the business level. My role required the ability to accomplish process alignment through managing through influence without authority to ensure simplified tool deployment and reduce the complexity of requirements.
Demonstrated strong leadership skills in order to keep teams motivated, resolve conflicts and influence collaboration. Responsibilities included, but not limited to being the subject matter expert for all SAP project(s) on hand, developing a change management approach, cultivating and executing training, instituting a governance model and ensuring the optimal ongoing sustainment program.
Worked closely with Sr. Leadership, the PMO IT organization and the IT Auditing firm. I managed upwards of 9 projects at any given time. |
Main Areas of Accountability:
• Manage daily scrum meetings.
• Adhered to all Agile and Waterfall methodologies.
• Creation of detailed (complex) MS project plans (mpp), analysis of existing project plans.
• Lead a cross functional team of engineers, create clear requirements, monitor the launched products to present learnings back into the product.
• Built the project foundation for the SCM-WM tool to be rolled out in Ulta's newest distribution center in Texas
• Managed all change management and training activities for SCM, S/4 Hana and Concur. This entailed developing and delivering on all levels communication. Creating all training models, documentation and scheduling for everyone in Ulta that will touch Hana, SCM and Concur.
• Work within a Waterfall and Agile environment for IT Program Management Office.
• Conduct meetings with Sr. Leadership regularly during stakeholder and steering committee meetings.
• Highlight and track Project and Program Level Inter dependencies.
• Made sure that all IT security guidelines are being adhered to.
• Implemented Defect Management and performed Quality Testing.
• Create and implement balanced scorecards for stakeholder reporting.
• Implemented Success factors.
• Documenting all artifacts within the appropriate SharePoint sites.
• Adhered to all IT Auditing practices and worked with the outside agency.
• Coordinate and manage IT projects associated with the Enterprise ERP Platform, BI Platform, Finance, Mobile apps, S/4 HANA, Success Factors, Salesforce, Supply Chain, Treasury and Process integration and orchestration.
• Worked with Notes and Disclosure Management.
• Integrated S/4 Hana using the SAP Activate Methodology.
• I implemented SAP Activate Methodology to enhance best practices, guided configuration tools and fast tracked deployment.
• Collaborated across IT functions and/or business units to develop and deliver IT infrastructure solutions as a seamless experience to our business customers.
• Assured proper technical standards were met with the appropriate SMEs, developed cost and resource estimates, and lead the design of robust fit for use / fit for purpose infrastructure solutions with your project team. Partnered with business and process partners to validate solutions, test, develop training, and document business process for new hardware/software platform solutions, and infrastructure upgrades.
• Integrated SAP SD (Rebate Process, Product Allocation, Available to Promise, Pricing, Shipment, Billing, Credit management)
• Created a SaaS environment
• Lead the implementation of Ulta's mobility project
• To understand their information technology needs, their business issues, and to foster their being part of the enterprise application development, deployment & governing
• Creating, communicating and leading implementation of enterprise tools across a geographically disbursed function.
• Work with teams (On-shore & Off-Shore) and lead change across a business or enterprise
• Ability to lead local site deployments and administrators in the use of these tools across the enterprise
• Manage all relationships with the SAP Vendor.
• Responsible for developing all risk mitigation and escalation avoidance methodologies and best practices.
ImagIT Solutions Chicago, Illinois
Role: Interim Director of Engineering Duration: 1/2014-1/2015
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Project Description Scope: Set up Engineering Management office, implement PMO teams, structure an |