Candidates About

 

Radhika Prathigudupu

Professional Summary 

v  Over 14 years’ of experience in IT, managing medium to large size projects

v  Excellent domain experience in Healthcare, Retail and Banking

v  Excellent project management skills, managing a team of 40+ resources in different loacatons with multiple vendors (Onsite and offshore)

v  Cetified as a Scrum Master from Scrum alliance

v  Very good experiance in managing the projects in Agile environment.

v  Excellent work expericance in SFDC application testing and mobile app testing

v  Excellent analytical, problem solving, and communication skills.

v  Ability to analyze business requirements for software applications from functional and project management perspectives.

v  Excellent experience in developing QA test strategy’s Test Planning, Test Analysis, Test Design for all types of testing SIT, UAT and Regression and other testings

v  Team oriented and ability to understand and adapt to new technologies and environments faster.

v  Constantly working towards developing skills in the latest emerging technologies and exploring opportunities that suit best for the individual’s strengths and the Enterprise

 

Appreciations:

 

v  Received many appreciations from the senior management (IT and Business) for the outstanding performance meeting the milestones for various projects.

 

Work Experience :

 

v  Working as Scrum Master in Blue Cross Blue Shield - BCBS IL - Jun ’16 to Till date

 

v  Worked as Test Manager in Blue Cross Blue Shield - BCBS IL - Mar ‘15 to Jun ‘16

 

v  Worked as Test Lead  for Nationwide – Apr ’12 to Feb ‘ 15.

 

v  Worked as Test Lead for WellPoint - Aug ‘09 to Feb‘12

 

v  Worked as Tester for Indus Bank - Jan ‘08 to Jul‘09

 

v  Worked as Tester for Life Technologies, Carlsbad - Feb ‘06 to Dec‘07

 

v  Worked as Tester for Intertek consumer goods, IL - Apr ‘04 to Sep‘05

 

Education:

 

v  Masters degree in Information Technology

Certifications:

 

v  Certified Scrum Master from Scrum alliance

 

 

Technical Skills:

 

Defect Tracking Tools      :           RTC, ALM,JIRA,Quality Center

Languages                                    :           SQL, PL/SQL, Visual Basic, C#

Web/App Server                         :           Apache Tomcat, JBoss           

Operating Systems          :           Win 98/NT/2000/XP, Linux

Databases                         :           DB2, MS SQL server, Oracle 9i/10G/11G                   

Methodologies                   :         V, Agile

Web Tools                                    :           JSP, SOAPUI,

Mobile technologies

Markup Language                       :           XML, HTML

Browsers                           :           IE 8, 9, 10, 11 and chrome, Safari

Tools                                 :           Excel and Word, Toad, Lotus Notes, QC, RTC,QTP and SFDC

Domain                             :           Healthcare, Retail and Banking

 

 

Professional Experience

 

Role: Scrum Master                                                                             

 

Client : Blue Cross Blue Shield - BCBS IL                                                                     Jun ‘16 to till date

 

Description:

 

Project  – SFDC Testing in Provider Networks-  Worked extensively in CASE Management, in creating cases for PEDI, Web- Demographics, Email to Case and Manual Case creations, and also worked in ACCOUNT Management ( for the ENTITY and Physician Accounts, mainly worked in handiling the Name change, Address changes, PFIN Number changes, and also Role Based Acess in assigning the cases based on the Role, and cross checking of the acocunts is done ( to see that cases can be revoked and re-assigined ).  Also has Knowledge in OMNI Chanmel, where the cases are Automated and are assigned to Users based on the Role, automatically.

 

Job Responsibilities:

 

v  Working directly with product owners, developers, product architects and leads to organize a product backlog, develop user stories and managing the scrum team.

v  Organizing & facilitating the scrum ceremonies such as Daily Scrum, Sprint Review & Retrospective.

v  Guiding and Coaching the Scrum Team and organization on how to use Agile/Scrum practices and values.

v  Removing impediments and barriers for the product development teams and guiding the team to remove impediments by finding the right personnel to remove the impediment.

v  Facilitating the discussions, decision making, and conflict resolution

v  Assisting with internal and external communication, improving transparency, and radiating information.

v  Supporting and educating the Product Owner, especially with respect to refining/grooming and managing the product backlog and working with the teams.

v  Contributing towards process improvement, risk & issues resolution, Sprint Planning, Release Planning, and Product Planning.

v  Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.

v  Using the JIRA tool for Work Item Management, Team Performance, & Reporting.

v  Coach team members on Scrum and agile best practices.

v  Monitor & Control Team performance.

 

Role: QA (Test) Manager                                                                            

 

Client : Blue Cross Blue Shield - BCBS IL                                                                     Mar ‘15 to Jun ‘16

 

Description:

 

Project 1 - Small Group Renewals (SGR) - Delivers information and tools created to assist with reselling or reacquiring existing small group accounts (2-50), Non – Regulated Small Group (51-100), and Non – Regulated Mid Market (101–150 ) presenting additional plan offerings & alternatives, and monitoring anniversary effective dates to reduce the forfeiture of business opportunities.

 

Project 2 - BASO (Blue Balance Funded Administrative Services Only) - Quoting

BASO Quoting is a quoting tool for Blue Balance Funded offering, which should be created from premium quote, and is available only to exchange. Affected employers 25-100 total employees with a minimum of 25 enrolled subscribers.

 

Project 3 - BASO (Blue Balance Funded Administrative Services Only) - Renewals

To provide the ability within Renewals to renew a BASO account, whenever the account completes its life cycle of 12 months and it is updated with the new plans every year which are effecting starting from 01/01/YYYY.

 

Job Responsibilities:

 

v  Reviewing the Business Requirement documents with the business and development team to understand the functionality of the application.

v  Understand the testing effort by analyzing the requirements of project.

v  Estimate and obtain management support for the time, resources and budget required to perform the testing.

v  Organize the testing kick-off meeting

v  Defining the scope of testing within the context of each release

v  Building a right testing team with appropriate required skills.

v  Review/develop the test plan for the tasks, dependencies and participants required to mitigate the risks for the project and obtaining the support from the required stakeholders.

v  Assign tasks to all Testing Team and ensure that all of them have sufficient work in the project.

v  Ensure all Testing related documents are created and maintained properly in the project drive.

v  Document, implement, monitor, and enforce all processes for testing as per standards defined by the organization.

v  Managing the test cycles, reported bugs and coordinating with analysts and developers to resolve problems.

v  Organize the status meetings and sending the Status Report (Daily, Weekly and Monthly basis) to the key stakeholders with in the organization

v  Tracking and monitoring the team and ensure the timely delivery of all the testing milestones.

v  Environment: RTC, ALM, Java, Java Script, VB Script,Webservices using SOAP UI, Functional, mobile app testing and SFDC testing

 

Role: QA Test Lead

 

Client : Nationwide                                                                                                       Apr ‘12 to Feb‘15

 

Description: Scope of the project is to implement enhancements requests to the ELC Systems whenever there is a business need to update the system for new requirements. The project also includes production support for the application. The system is primarily responsible for maintaining agent and client profiles, determining agent compensation, management compensation, generating commission statement reports and feeding the accounting system with information about cash outflow in terms of compensations to the agents and branch offices. This project includes implementation of major and minor enhancements.

 

Job Responsibilities:

 

v  Reviewed the Business Requirement documents with the business and development team to understand the functionality of the application.

v  Extensively involved in writing and designing  the Test Plans and Test cases

v  Worked with the Developers and the Test Lead to verify the Test Cases.

v  Analyzed and Developed Test Plan, Test Cases, Test Scripts, Expected Test Results and Test Procedure from functional requirement for different modules.

v  Managed individual test cycles, reported bugs and worked with analysts and developers to resolve problems.

v  Involved in the development of test plan and test strategy; performed functional and structural analysis for the same.

v  Involved in writing and executing test cases based on the requirements.

v  Performed End-to-End testing of full functionality.

v  Experienced in using Quality Center as a defect tracking tool.

v  Involved in Functional Testing, Integration Testing, User Acceptance Testing, and Regression Testing.

v  Involved in testing the database (backend Testing) using SQL queries.

v  Participated in status meetings to report issues. Communicated with developers through all phases of testing

v  Tracking and monitoring the team

v  Environment: Quality Center 9.0, Java, Java Script, VB Script, Oracle10 and Win NT/XP.

 

Client : WellPoint                                                                                                        Aug ‘09 to Feb‘12

 

Description: Clinical Integration Platform(CIP) which is WellPoint's integrated utilization management program to manage case management and disease management programs. CIP delivers leading edge data analysis, profiling and engagement capabilities to work efficiently with members and Providers.

  

       Job Responsibilities:

v  Reviewed all business functionality requirements, design documents, Use cases, understood the application and created test plans and test cases.

v  Analyzed systems design specifications and developed Test Cases to cover overall quality assurance testing.

v  Documented test requirements and test cases.

v  Performed end to end testing for Regression testing, Integration testing.

v  Worked with requirements to write the test plan and test cases.

v  Manually executed the test cases and reported the results to development

v  Worked closely with teams of clients, developers, and testers throughout the entire development

v  Tracked and prepared reports for testing activities like testing results, test case coverage,

v  Identified defects and their status.

v  Attended Bi-Weekly Status meetings with Testing, development and project management team

v  Tested application on different browsers and operating systems for Compatibility Testing.

v  Validated Delivery methods of applications based on functionality using States and Zip Codes.

v  Environment: QC, Java, VBScript, Oracle9i, SQL and Win NT/XP, UNIX, HTML

 

Role: QA Tester                                                                             

 

Client : Indus Bank                                                                                                         Jan ‘08 to Jul‘09

 

Description: A card processing infrastructure for all of the Indus core payment systems – authorization, submission, clearing and settlement. The Accounts Payable Systems processes Indus merchant submitted files.

    

Client: Life Technologies, Carlsbad                                                                 Feb ‘06 to Dec‘07

Description: The application involves supply chain management for McD that make use of offline tool to perform audit.

 

Client: Intertek consumer goods, IL                                                                Apr ‘04 to Sep‘05

Description: Life Technologies is a biotechnology company. I worked on several projects in Life Technologies (Web Site, Firefly, iCard, China translation).