Candidates About

 

Abhisek Chakravorty, CBAP®

 

Professional Summary:

·             10 years of Business Analytics and consulting experience with extensive knowledge in P&C insurance and large scale implementations.

 

·             Certified Business Analyst Professional (CBAP) from IIBA. Active member of International Institute of Business Analyst (IIBA). Certified Software Tester from STQC.

 

·             Worked as a Business Analyst for both Personal Lines and Commercial Lines products including Personal Auto, Homeowners, Dwelling Fire, Umbrella, Commercial Property, Commercial Farm, Business Owners Property (BOP) etc.

 

·             Worked on Majesco Policy Center for Personal Auto, Homeowners, Dwelling Fire, Umbrella and Business Owners Property, Commercial Farm lines of Business.

 

·             Expertise in Guidewire Policy Center and Claim center. Worked with Tier I insurance carriers for large scale installations.

 

·             Expertise in writing Rating algorithm by interpreting complex ISO rules or custom rules.

 

·             Expertise in Requirements elicitation, Gap/Impact analysis, System analysis and Design, Business Process Management and software testing.

 

·             Expertise in interacting with Business users and other stakeholders for Requirement elicitation. Worked as a liaison among stakeholders in order to elicit, analyze, communicate and validate requirements for changes to the business processes, polices and information system. Expertise in writing BRD, system requirements documents (SRD), FRS, Technology Requirements Specification, wireframe, user stories, screen mock up, Test Cases etc.

 

·             Identifying and documenting functional requirements through analysis of the business workflow, information flow and discussion with the client and other stakeholders (through requirements workshop, JAD and JRP session).

 

·             Expertise in creation of product backlog, sprint backlog, process flow diagram, Flow Chart, Activity Diagram, Sequence Diagram, Use Cases for interaction between various systems.

 

·             Assisted client and user community for α testing and β testing of Software system.

 

Career Summary:

Time Period	Organization	Role
Sep 2015 - Current	Majesco Software and Solutions	Sr. Business Analyst
Jun 2008 – Sep 2015	Tata Consultancy Services	Business Analyst
Apr 2007-Sep 2007	Cognizant Technology Solutions	Project Management Office

 

Qualifications:       

Degree	Specialization	Institute / University
Master in Business Administration (MBA)	Systems and Finance	Symbiosis International University
Master of Arts (MA)	Economics	University of Pune
Bachelor of Science	Biochemistry	University of Pune
Class 10 +2	Science	WBHSE
Class 10	Science	WBSE

 

Summary of Skills:

Special Software	Majesco Policy Administration System, Majesco Billing System, Majesco Claim System, Majesco Policy 2015,  Guidewire Policy Center 8.0, Guidewire Claim Center, Guidewire Billing Center, STG Policy Administration System, STG Billing System
Requirements Management Software	JIRA, Blue Print, Unified Modelling Language (UML), Rational Rose, Visual Paradigm, MS Visio, MS Office.
Testing Special Software	Bugzila, Test Manager, HP Quality Center, Test Director
Programming Language	C, Java, Oracle PL/SQL
Business Development	Lead Business Analyst of Majesco Personal Lines Product Team. Actively involved in Majesco and TCS Pre Sales team for prospective projects. Member of TCS Guidewire CoE and Business Analytics CoE. Taken Business Analysis and Guidewire training for TCS associates and some international clients.

Career Profile:

Position:  Senior Business Analyst

Responsibilities:

·             Working as a Lead Business Analyst in Majesco’s core Product Team. Designed and developed Majesco Policy Center for both Personal Lines and Commercial Lines products like Personal Auto, Homeowners, Dwelling Fire, Umbrella, Business Owners Property, Commercial Farm etc..

 

·             Actively working with Sales Teams and Project Teams for large scale custom installations. Stating from Blueprinting phase to requirements lock down phase, I am actively involved in requirements elicitation, gap/impact analysis, design and walkthrough of the requirements.

 

·             Create detail System Requirements Specification (SRS), Wireframe, user stories, configuration matrix, rule matrix for those products and custom installations.

 

·             Developed Majesco’s Policy 2015 Homeowners and Dwelling Fire Product. Wrote end to end requirements specifications and rating algorithm for Homeowners and Dwelling Fire line of Business based on ISO specifications. Wrote Homeowners Bi-Peril rating algorithm.

 

·             Create detail level wireframe to design the product so that stakeholders can understand the functionality and features of the new Policy 2015 Homeowners and Dwelling Fire products.

 

·             Develop product artefacts like wireframe, requirements specification (SRS), Business rule definitions, business use cases and process flows for both Personal and Commercial Lines underwriting systems.

 

·             Work with various vendors like LexisNexis, Verisk for different interfaces implementation like ISO 360, ISO Passport, A-PLUS, C.L.U.E, Data Prefill, Vehicle Discovery, Driver Discovery etc.

 

·             Automated policy management processes and streamlined core functions of the policy lifecycle including: product definition, underwriting, quoting, binding, endorsements and renewals.

 

·             Involve in Business Acceptance (UAT), Regression and System testing of the Product. Involve in User Training of Majesco Policy Administration System.

 

·             Ongoing requirements support and requirements clarification from client, development and QA team.

 

 

Position:  Lead Business Analyst

Responsibilities:                  

• Worked with Tier I Insurance carriers for large scale Guidewire Policy Center and Claim Center implementations.

 

• Worked as a liaison between client, user community, and project team in order to elicit, analyze, communicate and validate requirements for changes to the business processes, polices and information system.

 

• Facilitated JAD and JRP sessions to collect requirements from the system users and prepared SRS that provided appropriate scope of work for technical team for technical feasibility of the requirements.

 

• Identified, investigated and analyzed the legacy business processes for different line of Auto, Home and Commercial Property Insurance (Policy administration, claim processing and payment).

 

• Worked on integration of Policy Administration Centre with Claim Centre.

 

• Worked with various vendors like LexisNexis, ISO for different interface implementations.

 

• Improved the process by identifying and presenting recommendations on specific trouble areas and designing a roadmap to support improvement implementation. Used brainstorming, requirements workshop, Process mapping, Use Case Analysis etc.

 

• Defined and enhanced the existing claim processing system of Auto Insurance starting from Claim Intake to claim Financials. Integrated different claim module like Claim Intake, Claim Adjudication, Claim Fraud Management, Claim Recovery, Claim Litigation and Claim Financials.

 

• Prepared and maintained Product backlog and Sprint backlog for a sprint. Prioritize product backlog through MoSCoW Prioritization.

 

• Prepared Traceability Matrix for mapping of Business Requirements to tech Requirements to test cases with use cases/functional flow

 

• Worked on both Agile and Water Fall Software development methodology.

 

• Collected requirements from Business users and prepared Business Requirements documents for system enhancements of core insurance business processes. Prepared as Is and To Be process flow on MS Visio for user understanding.
• Designing and architecting new functionalities for various user stories related to the policy administration, claim center system.

 

• Created dataflow layout, Process flow diagram for interaction between various systems.

 

• Daily discussions with the client, business users and scrum team, to resolve any issues, related to technical and functional integration of Guide wire Claim center and policy administration.

 

• Involved in User Acceptance Testing (UAT), System Integration Testing (SIT) and Regression Testing on Tier I Insurance Carrier’s system jointly conducted with end users and technology department.

 

• Prepared prototype, screen layouts, validation logic and verified with system users for clear understanding of the proposed implementation.

 

• Involved in Solution Design (Process modelling, data modelling, screen design).

 

• Prepared and reviewed Test Plan, test cases, defect tracking sheet. Involved in Integration, Regression and System testing of the proposed system. Followed by quality assurance processes such as IQA and EQA.

 

• Involved in CR analysis and impact analysis of new CRs (Change Request) on the current system and delivery.

 

• Assisted client and user community for User Acceptance Testing (β testing).

 

• Prepared training presentation, user manual. Provided training to the client and users regarding the process flow and features of the new system.

 

• Involved in regular verbal and written status reports to business community; published meeting minutes and maintained project plans.

 

 

Affiliations

International Institute of Business Analyst. Active member of IIBA for professional discussion, presentations, webinars, training on Business Analysis.

 

Certifications

Program or Course	Coverage	Year
Certified Business Analyst Professional (CBAP) from IIBA	Business Analyst	2016
Pre Sales Certification course from Corporate Vision, Inc.	Pre Sales	2012
Certificate in Life Insurance, Pensions and Annuities	Life Insurance L2	2011
Certificate in Business Analysis	Business Analyst	2011
Certified Software Test Manager (CSTM) from STQC	Testing	2010

 

 

Training Conducted

 

Year	Title	Presented to	Location	Organised by
May - July 2017   Feb 2016       Feb 2016   Dec 2015     Jun 2015     April 2015	Business Analysis Training   P&C Business Owners Insurance Business Domain   STG Policy Administration System training P&C Umbrella Insurance Business Domain   Business Process Analysis   Guidewire Policy Center	Business Consultants   Majesco Product Team     Majesco Product Team Majesco Product Team     TCS Employees . TCS Guidewire COE	New Jersey     Morristown, NJ     Morristown, NJ   Morristown, NJ       Monterey, CA   Sunnyvale, CA	Allied IT Services     Majesco Software and Solutions   Majesco Software and Solutions Majesco Software and Solutions       TATA Consultancy Services   TATA Consultancy Services