Professional Summary                                                                                                

Broad, multi-disciplinary experience as a senior program/project management professional. Areas of expertise include:  

•       Extensive project management in software application/product development to support big data projects in healthcare, emergency and public health preparedness, education, and clinical research utilizing agile (scrum) and waterfall methodologies.

•       Senior program/project management in all-hazards public health preparedness and response planning, voice and data communications interoperability, bio-surveillance, consequence management, and healthcare administration in public sector, private organizations, and public/private partnerships and projects.

•       Broad experience in government contracting/consulting directing grant-funded technical assistance, research and administrative oversight for State, Federal, and Department of Defense (DoD) national defense programs.   

•       Proficient with Microsoft Office Suite, including MS Project, Excel, and PowerPoint, PMBOK-supported tools and technologies.

•       Effective facilitator with specialized training in team building, organizational development, and change management.  

Experience

Duke University School of Medicine                                                                March 2016- Present Office of Research Informatics

Clinical Data Research Networks (CDRNs)                                                                             

Senior IT Analyst/Senior Project Manager

•       Under the Vice Dean for Research Informatics, I provide comprehensive, senior IT project and program management of the Clinical Data Research Networks (CDRNs) program within the School of Medicine, Office of Research Informatics (ORI).  

•       In coordination with the Analytics Center for Excellence (ACE) and the Duke Recruitment Innovation Center (RIC), I provide technical and administrative project management across the active CDRNs at Duke; these networks employ numerous technology platforms and software applications (custom and COTS) to support federated, multi-phased, multi-site clinical studies and research, utilizing electronic health records (EHR) and accessing the Duke Health System’s enterprise data warehouse. Some of these technologies include SAS (9.4) and PopMedNet (v5.6.1), Ruby on Rails for Agile (v5.0.0.1), i2b2 (v1.7.08a), and MySQL (v5.7.16), as well as a number of project management and integrated support tools for software development and incident management.

•       I define, plan, guide, and direct new and existing CDRN development initiatives which are complex, high profile for ORI, and critical to upholding and advancing Duke’s reputation as an international leader in clinical research.  

•       I perform extensive coordination and collaboration with the requisite internal departments/divisions, as well as external CDRN relationships with the leading academic medical centers, ensuring appropriate project scope, deliverables, timelines, resources, planning, status updates, and risk management.

•       I provide subject matter expertise in project management, organizational change and transition, user engagement, risk identification/mitigation, impact assessment, knowledge transfer and program administration.  

•       I participate on numerous work groups developing CDRN governance, guidelines, workflows, policies and operations, including defining requirements for complex and novel aspects of CDRN operations ate the enterprise level.  

•       I create presentations, processes, content for CDRNs senior and C-level executives across Duke, as well as leadership for related event planning, management and facilitation.

•       I provide leadership, mentorship and coaching as needed, as an experienced PM to other School of Medicine team members.

The University of North Carolina at Chapel Hill                                             March 2012- September 2015

School of Medicine, Department of Emergency Medicine

Project Manager, The National Collaborative for Bio-preparedness (NCBP)

The Project Manager guides the work of the NCB-Prepared project. NCB-Prepared grew out of the North Carolina BioPreparedness Collaborative, which was formed in 2010 to create a public-private effort to develop new tools and technologies to improve the bio-surveillance and threat-detection capabilities already in place in North Carolina (NC).  As Project Manager, I:

•       Led change, developing a custom, disruptive, complimentary capability in the bio-surveillance mission space, utilizing change management principles that include attaining multi-level buy-in, developing change agents, skilled user engagement and requirements elicitation, insisting upon bi-directional communication and enforcing transparency.

•       Led the engineering and design teams through an integrated management structure to develop the secure biosurveillance software application tool and overseeing the implementation of the enterprise-wide project in Red Hat Enterprise Linux, MySQL, HTML5, Java, and SAS (9.3), with the goal of national/global expansion.

•       Managed, tracked, facilitated and guided project-wide activities (architecture, services, user interface, and data and analytics) agile development principles and methodologies, resulting in incremental improvements in the system under a strict time frames and release cycles.  

•       Provided subject matter expertise to the project team in public health and emergency preparedness, planning and response, organizational development, and effectively managing change.

North Carolina Department of Public Safety                                                     June 2009 – March 2012

Office of the Secretary- Statewide Interoperability Coordinator (SWIC)

Director, N.C. Office of Statewide Emergency Communications

§  Inaugural North Carolina Statewide Interoperability Coordinator (SWIC) under the Department of Homeland Security (DHS), Office of Emergency Communications (OEC) National Interoperability Program to serve as change agent in directing enterprise-wide implementation of statewide interoperable communications in Red Hat Enterprise Linux, Java and HTML5.

§  Executive Director of the Statewide Interoperability Executive Committee (SIEC), comprised of multidisciplinary Federal, State, Local government, and NC National Guard, and private industry emergency communications subject matter experts and end-users; Direct quarterly meetings and oversight of statewide interoperability priorities, initiatives, tasks, and activities as defined by the Governor and the Secretary; Interoperability lead for emergency communications planning/mitigation and disaster recovery operations.

§  Department lead for all State Homeland Security interoperability grant funding, requests for proposals (RFP) process, pre-award management, grant monitoring and reporting; Established annual Statewide Summit on Interoperability (2010 and 2011); Video production debut for new program found at 2010 NC Statewide Interoperability Summit

The Tauri Group, LLC, Alexandria, VA                                                           April 2005 – June 2009     Senior Analyst/Program Manager, 

Public Health Preparedness and Consequence Management

§  Top-Secret cleared Senior Analyst/Project Manager on numerous Advisory and Assistance Services (A&AS) contracts and analytic support teams for the Department of Homeland Security (DHS) (detect-to-warn programs), the Cybersecurity Division, as well as the Offices of Policy, Health Affairs-WMD and Biodefense, and the Federal Emergency Management Agency (State/Local government); 

§  Project Manager and Subject Matter Expert (SME) to senior decision authorities for the Department of Defense (DoD),  Defense Threat Reduction Agency’s (DTRA), Chemical and Biological Operations Directorate; Research Project Manager for Joint Capability Integration Development Systems (JCIDS) projects, threat detection, force protection, detect-to-treat, and rapid medical countermeasures on Classified and Unclassified projects and

programs supporting USSOCOM and USCENTCOM operations (CONUS and OCONUS); 

§  Designed/developed Homeland Security Exercise and Evaluation (HSEEP) designated exercises/mock scenarios and objectives for State and local emergency planning initiatives as well as military command post exercises simulating biological and chemical releases to measure detection, assessment and characterization. 

Anne Arundel County Department of Health                                                     October 2002 – April 2005 Annapolis, MD

Director, Office of Emergency Preparedness and Response

§  Inaugural director and change manager for new division, supported by the Centers for Disease Control and Prevention (CDC).

§  Responsible for leading successful organizational transformation in becoming a 24x7x365 tactical/operational first responder partner agency in the post 9/11 world (required by grant funding).

§  Directed grants management and activities for the 6 CDC focus areas including planning and assessment, disease surveillance and monitoring, lab capacity, risk communication and public messages, and education/training.

§  Managed local, State and federal emergency policy, planning and training initiatives to include those with Anne Arundel County (500,000 residents) and City of Annapolis Police and Fire/EMS, U.S. Customs, Baltimore-Washington International Airport Fire/EMS, Maryland Transit Authority Police, the U.S. Naval Academy (Annapolis), the National Security Agency (NSA) and Fort George G. Meade (U.S. Army)- ESFs 6 and 8.

§  Anne Arundel County Local Emergency Planning Committee (LEPC) and co-chaired the interagency Anne Arundel County Terrorism Response Policy Committee with Anne Arundel Fire/EMS Department.

§  Strategic National Stockpile (SNS) Program Manager and chaired Pandemic Influenza Workgroup 2003/2004.

§  Emergency Operations Center (EOC) liaison to the Anne Arundel County Fire Department and the Maryland

Emergency Management Agency (MEMA) for the Department of Health with more than 800 real event hours served.

COVANCE Health Economics and Outcomes Services, Inc.                     November 1994– October 2002

Gaithersburg, MD

Program Associate to Senior Associate

§  Guided and advised local and State physicians and their staff, hospital staff, patients, managed care organizations and other pharmaceutical companies in reimbursement and payer issues, patient assistance and safety net programs, alternative funding sources, insurance counseling and market trends.

§  Recovered more than $1 million in denied and unpaid medical claims for novel medical technologies and therapies.

§  Conducted national site visits and assisted in the preparation of training materials to support new and existing clients/program.

§  Final editor for client deliverables and supervised junior associates and specialists.

§  Analyzed program data and statistics and authored corresponding activity reports for pharmaceutical outcomes research and support.

§  Developed product marketing and product launch preparation for new pharmaceutical products, devices, therapeutics and services in the medical specialty areas of neurology, rheumatology, allergy/immunology, cardiology, pediatric and adult vaccines, and emergency medical pre-treatments and medical countermeasures against WMD.

                            Education                                                                   Certifications/Training

§  Villanova University Advanced Masters Certificate, Project Management (PMP Prep Program) (2011).

§  University of Maryland, University College, Master of Science Management Concentration:  Business Administration (2002)

§  Certified Health Education Specialist (CHES)

§  University of North Carolina at Greensboro,

Bachelor of Science, Public Health,

Concentration: Epidemiology/Health Promotion and Disease Prevention (1993).

Safety & Security in a Globalized World (January 2017), Universiteit Leiden; Understanding Terrorism & the Terrorist Threat (August 2016), University of Maryland; Certified Agile Practitioner (PMI-ACP) (2014) ▪ First Aid/CPR & AED Certified, National Safety Council (Dec. 2014) ▪ Defense Acquisition University (DAU): Acquisition 101 (December 2012), Tulane University School of Public Health and Tropical Medicine:

Bioterrorism Preparedness: Infection Control & Disease Prevention (March 2008), University of Alabama at Birmingham School of Public Health; Homeland Security:

Defining Directives, Organization and Policies (March 2008), Massachusetts Institute of Technology: Combating Bioterrorism:

Implementing Policies for Biosecurity, by invitation only (July

2007) ▪ The National Emergency Response and Rescue Training Center, Texas A&M University: Public Works: WMD Advanced Concepts (May 2007)▪ FEMA National Emergency Training Center: National Incident Management System (NIMS)- ICS 100, ICS 300, ICS 400, ICS 700, and ICS 800 (Sept. 2004- June 2008).