CAREER FOCUS                                  Program Manager            Active Top Secret/SCI Clearance

To secure a professional technical leadership position and utilize my 35 years of managerial experience. Provide customers with program and project management, project planning, directing, controlling, execution and coordination of Command, Control, Communication and Computer projects necessary for DoD Systems Modernization and Integration.

AREAS OF EXPERTISE

Project Management

Telecommunications Management

Planning & Development

Program Management

Signal Planning

Operations Management

Information Technology 

Policy Development

Operations Security    

Webster University, Master of Arts Computer Resources and Information Management                                                  2004

United States Army Sergeants Major Academy Class 53                                                                                                  2003

University of Maryland, Bachelors of Science, Business Management                                                                             2000

Central Texas College, Associates of Applied Science, Management Studies                                                       1989

Central Texas College, Associates in General Studies                                                                                           1988

·         Certified PMP (1663342 Expires 30 Sep 2019)

·         Certified Scrum Master

·         Certified CompTia Project+

·         Agile Practitioner Training

·         CompTia Security+ Training

·         CompTia Network+ Training

·         Operations Security Officer Course

·         Network Enterprise Center Leadership Course

·          Fundamentals Systems Acquisition Management

·         Joint Task Force Frequency Management Course

·         Army Spectrum Management Course

·         Army First Sergeant Course

·         Army Senior Leaders Course

·         Army Force Management Course

Dawson Federal, Inc.                                                                                     Oct 2017-Dec 2017

Senior IT Program Manager, Dawson Federal, Inc, Cyber Center of Excellence, G6, Fort Gordon, GA

(Oct 2017 - Present/40 Hours per week)

·         Coordinated the completion of projects in support of the Cyber CoE IT Transformation.

·         Worked in the Operations Divisions and the IT Build Out Cell

·         Managed deliverables, status and quality elements throughout the project lifecycle

·         Proactively managed contract projects and scheduling issues

·         Communicated project needs, goals, and milestones with appropriate G6 Division Chiefs, Senior Management and Team members

·         Produced reports and documents in support of the Cyber CoE's Campus Buildout

·         Drove program issues through to resolution

·         Drove process improvement in the product development and delivery process

·         Provided SME capabilities to all aspects of projects to include set monitors and summarizes progress of projects, builds and maintains working relationships with team members and other divisions and departments involved in the projects

·         Assisted in the development of high complex solutions that support Cyber CoE's IT Campus Buildout

·         Built structured approaches to successfully complete the project in the allotted time

·         Developed and manages written project plans, including program schedules

·         Effectively communicated plans with all G6 staff, contract team members, users, and other parties involved in the project

Creative Business Solutions, Inc                                                                    June 2015-Sep 2017

Program Manager, Creative Business Solutions, Cyber Center of Excellence, G6, Fort Gordon, GA

(June 2015 - Present/40 Hours per week)

·         Oversaw all aspects of the contract to include set assign responsibilities, monitors and summarizes progress of projects, builds and maintains working relationships with team members and other divisions and departments involved in the projects

·         Formulated and enforces work standards, develops and executes project schedules, reviews work discrepancies, supervises personnel and communicates policies, procedures, and goals to team members

·         Provided management oversight of all program personnel, ensuring the highest quality of task completion and deliverables in accordance with the contract

·         Project lead for the install of the Government Network into Brant Hall’s three buildings

·         Lead and directed the work of contract team members

·         Built a structured approach to successfully complete projects in the allotted time

·         Proactively managed contract personnel and scheduling issues

·         Performs day-to-day management of the program, and develops long-term and strategic objectives to help ensure end user requirements will be satisfied in future years. Performs horizontal integration planning, and interfaces frequently with other functional areas such as Cyber Security, Plans, Operations, Enterprise Services, and G2 Personnel Security.

·         Actively tracked security clearances of CBS personnel, and ensures the right personnel are in the right position, with the right access

·         Communicated project needs, goals, and milestones with appropriate G6 Division Chiefs, Senior Management and Team members

·         Identified and understands complex problems/issues and develop solutions

·         Proven ability to manage teams, and demonstrates self-initiative and leadership skills

·         Possessed a high degree of professional confidence and credibility with the presence and communication skills to represent IT related concepts effectively with senior level management

·         Displayed proficiency in project planning and control techniques associated with planning and monitoring progress of projects in a military environment

·         Experienced with group facilitation, demonstrated ability to manage large-scale projects

·         Drove program issues through to resolution. Drive process improvement in the product development and delivery process

·         Ensured program deliverables and schedules are implemented in a timely manner; provides supervision, training, and direction to staff; and serves as the single point of contact for all customer issues or concerns

·         Accountable for meeting contractual performance criteria and due dates during service delivery, and successful overall project completion

·         Worked within the G6 on Enterprise level projects, to include assisting with Enterprise plans and policies

·         Developed frequent contact with customers and maintains good customer relations as well as understand and apply the processes of project management

·         Supported creation and implementation of G6 policies and procedures, such as, but not limited to, data retention, lifecycle replacement, Windows 10 assessment and File Share Platform Transfer and support

·         Helped the G6 design briefings, text documents, templates, and other recurring products

·         Responsible for coordination and completion of projects within the Cyber CoE G6 Directorate for all divisions. Managed deliverables, status and quality elements throughout the project lifecycle

MISSION1ST GROUP, INC                                                                                      May 2012 – August 2014

Program Manager, Network Communications, Engineering and Installation Support, Camp Arifjan, Kuwait

(October 2013-August 2014/ 50 Hours per week)

·         Assists the 335th Signal Command (Theater) (Provisional) and the G6, HQ, 3rd US Army ARCENT (OCP) with achieving full interoperability of the Command, Control, Communications, Computers, and Information (C4I) systems on and off the battlefield among the US, Allied, and Coalition forces, and gain efficiencies of scale to establish a world class Mission Command capability.

·         Supported 335th SC with requirements collection, improvement of Mission Command operations, and Engineering and Installation (E&I) of the theater networks in support of US forces in USCENTCOM AOR.

·         Developed systems’ architecture designs, as well as providing validation of the integration processes developed.

·         Assists with design solutions and develop practical use of the Service-Oriented Architecture design principles, and conventions as requested.

·         Assisted in creating flexible and adaptable intelligence distributed-computing and communications capabilities while expediting the integration of new services throughout the Combined Joint Operations Area Afghanistan (CJOA-A) and South West Asia (SWA) area of operations.

·         Managed programs for Army Central Command including, Information Assurance Workforce Improvement Program, Incident Handling of Network Security Violations, Cross Domain Violation, Network/System IA Documentation, Configuration Management Advisory, Information Assurance Vulnerability Management (IAVM) Program Management, IA Policy & Governance Advisory, Account Management (Exception to Policy), Theater IT Project Management.

Project Manager, Program Executive Office, Power Projection Enablers (P2E), Camp Arifjan, Kuwait

(June 2013-October 2013/84 hours per week)

·         Project Manager for multiple projects working projects through initiating, planning, execution, monitoring, controlling and closing.  Conducting the initial Kick-off meeting, identifying stakeholders, managing stakeholder expectations, controlling resources, and closing the projects in an effective and efficient manner.

·         Maintenance Hole Intrusion Detection project provides protection to fifty Six designated Maintenance Holes along the pathways protecting vital underground communications infrastructure and transmission lines. The end state of the project provided the capabilities to monitor sensors at distances up to 25 km from monitoring station; identify the breach within a few meters of targeted area. The outputs from the system also include remote monitoring stations, relays, e-mail alerts, and custom outputs as required to in support of the IDS system on Camp Arifjan. Developed and conducted training course for personnel identified to operate and maintain the system.

·         Defense Red Switch installation provided Army Central Command an upgraded Red Switch which provided critical secure communications for ARCENT Headquarters

·         Coordinated numerous Quality Assurance and Quality Control inspections before, during and after the Red Switch installation, ensured the Operations and Maintenance unit received corrected final network diagrams, closed the project and provided the lessons learned to leadership.

Operations Manager, Enterprise Email (Kuwait Liaison Officer), Program Executive Office, Enterprise Information Systems (May 2012-May 2013, 40 Hours per week)

·         Plans, recommends, and implements Defense Enterprise Email services. Consults with users and evaluates customer experience and requirements, recommends changes, plans projects, and coordinates tasks and requirements for implementation of Defense Enterprise Email services

·         Drives mission-critical strategic core communications initiatives adopted by Department of Army; responsible for systems integration and driving recommendations through to implementation

·         Assists with defining requirements  for secure and non-secure information technology infrastructure at multiple locations within USARCENT AOR

·         Analyzes and resolves technical issues for Enterprise Email, establishes processes to enable problem resolution

·         Conducts technical analysis for network support, determines status of circuit upgrades and components to determine feasibility, network traffic, and compatibility with current system

·         Identifies customer populations to migrate to Defense Enterprise Email, establishing an increased user group, providing service desk personnel practical experience

·         Works independently in an expert role at customer site or provides team leadership to organizations and their information technology professionals

·         Provides leadership to project analysis for Defense Enterprise Email implementation, planning by creating diagrams, schedule timelines with milestones, control measures and procedural documentation

·         Coordinates training for Enterprise Migration Tools and provides guidance to organizations that require training.  Serves as technical specialist on Enterprise Email issues 

·         Coordinates work efforts with other Project and Engineering Teams to ensure the Government receives the quality project with all required deliverables, and the quality expected and agreed upon at the start of the project

UNITED STATES ARMY                                                                                                     February 1983 – May 2012

Signal Operations Sergeant Major, 35^th Signal Brigade, Fort Gordon, Georgia (Aug 2010 – April 2012)

• Manages the Training Management Section in the S3 ensuring Soldiers received the latest up to date training available. Searched and found training opportunities where previously unavailable to the unit.
• Serves as the subject matter expert for resident training, education and professional development at all levels within the brigade
• Establishes the Tactical Operations Center managing the operations and troubleshooting of Tactical telecommunications Networks; supervises subordinates, assigns, directs and reviews work performed
• Principal advisor for the brigade, for Training, telecommunications, automation and information management.  Supervises, manages and reviews a wide variety of actions related to training, automation management, Information Assurance, Asset Management, Operations Security and IT operations
• Provides advice, guidance and developing policy for telecommunications network and system operating units, network control centers
• Provides technical security advice, implementation and operation of all management information systems and assists in installation Communications Security (COMSEC) oversight

Signal Operations Sergeant Major, 63^rd Signal Battalion, Fort Gordon, Georgia (2009 – 2010)

·         Provide communications training for an Expeditionary Signal Battalion supporting real-world contingency missions for NETCOM, FORSCOM, CENTCOM, and United States Forces - Iraq

·         Performs telecommunications operating techniques, digital and analog communications requirements, local and wide area networking

·         Plans and implements telecommunication installation procedures involving a variety of available communications equipment, services, security methods and procedures and operating techniques

• Provides technical security advice, implementation and operation of all management information systems and assists in installation Communications Security (COMSEC) oversight

·         Supplied the Joint Task Force Civil Support with robust Telecommunications during their certification exercise, identified problems and solutions, determines accuracy and relevance of information, uses sound judgment to generate alternatives, and make first-rate recommendations

·         Supported and ensured organization implemented all Information Assurance (IA) and Information Systems Security Programs (ISSP)

·         Provides telecommunications support and services relating to the installation of local and long distance commercial services, telecommunications networking and voice messaging systems, secure terminal equipment and various other telecommunications services

·         Conducted Staff Assistance Visits and Command Inspections to train and ensure standards are achieved at subordinate organizations; very thorough when performing work and conscientious about attention to detail

·         Served as Guest speaker for numerous Graduation Class ceremonies; displayed excellent motivation and oral ability

Signal Operations Sergeant Major, 40^th Signal Battalion, (Iraq) Fort Huachuca, Arizona (2007 – 2009)

• Provides leadership for a wide range of telecommunications networks in support of diverse functional areas to include coordinating the objectives and plans of one or more specialized programs
• Ensures the training, installation, repair, and maintenance of telecommunications networking and voice networking systems throughout 14 bases across Iraq
• Participates in the management, planning and programming for installation, modification, expansion, replacement and/or removal of telecommunications services, equipment, facilities, networks and systems
• Has experience and knowledge of customer support principles and procedures for documenting problem areas
• Expresses innovative ideas and facts to the appropriate audience and level of information.  Makes clear and convincing oral presentations; listens to others, very attentive, and responds appropriately
• Developed the Battalion’s Long Range Calendar to better position the unit to achieve its intended goals
• Orchestrated the deployment of 500 Soldiers through Kuwait to Iraq accomplishing required training within the three week timeline
• Spearheaded the stand-up of the SharePoint portal providing access to 14 bases across Iraq synchronizing project planning and operations, re-allocating equipment and providing priorities of effort

Signal Operations Sergeant Major, 7^th Signal Brigade, Mannheim, Germany (2006 – 2007)

·         Oversaw the New Equipment Training (NET) and fielding of the Joint Network Node equipment to a Signal Battalion with a extremely compressed schedule

·         Provides command and control communications for US Army Europe, and European Command areas of responsibilities; experienced in network operations (NETOPS), voice and data telecommunications programs

·         Guided the Brigade’s Basic Information Technology Course (Freedom University), providing critical skills IT based skills as well as Fiber Optic splicer and Fiber installation training

·         Provides knowledge of telecommunications systems network policies, regulations, guides and precedents in order to provide appropriate guidance and recommendations

·         Has knowledge of operating environment to provide adequate technical solutions and recommendations; in-depth knowledge of contingency communications to review, analyze, and resolve complex work problems

·         Provides telecommunications support and services relating to the procurement and installation of local and long distance commercial services, telecommunications networking and voice messaging systems and secure terminals

·         Experienced with telecommunications systems and transmission media in order to identify operational requirements

Senior Telecommunications Noncommissioned Officer, 5^th Signal Command, Mannheim, Germany (2003 – 2006)

·         Served as the Operations Noncommissioned Officer of a staff of 17 military personnel and 21 civilian personal  in the European Theater  Signal Command , supporting NATO, Army Europe and European Command

·         Identifies problems, determines accuracy and relevance of information, uses sound judgment to generate and evaluate alternatives, and make excellent recommendations

·         Experienced with basic transmission systems, switching, network management principles

·         Developed and maintained working relationships with many organizations and leaders  within the European theater, developed and positioned teams in the right place at the right time