Candidates About

 

 

 

EXPERIENCE SUMMARY

Technical Analysis (BSA and System) Knowledge and Experience

·         Trained Business Analysts on correct procedures and content to include within their business requirement documents.

·         Ensure complete and accurate requirements are captured in an efficient manner.

·         Ensure requirement coordination and consistency across related programmers.

·         Ensure appropriate scoping and requirements traceability.

·         Translate modeling and risk requirements into functional specifications for implementable solutions in our front-to-back infrastructure.

·         Perform analysis related to data requirements, process/flows and non-functional requirements.

·         Support change request impact analysis and test case/script development and review.

·         Document requirements in a variety of analysis artifacts required by stakeholders and developers as well as Audit and external regulators.

·         Communicate key concepts and decisions to a variety of stakeholder audiences.

·         Ensure the analysis effort is properly coordinated with overall programmer objectives.

·         Perform impact analysis front to back and producing related documentation.

·         Extensive experience performing business analysis/support in and mortgage/Banking IT environment, with an emphasis on risk.

·         Experience working on any change program with front to back impact.

·         Experience working with enterprise Risk departments and/or Product Control.

·         Strong analysis skills, the ability to drill into and resolve complex problems and pragmatic solutions.

·         Experience with formal BA/SA approaches/methodologies and the production of BA/SA-related artifacts: business requirements docs, functional specs, Visio Flow Charts, user stories, etc.

·         Broad understanding of technologies. Able to converse directly with technical colleagues e.g. stake holders, architects and developers.

·         Excellent written and oral communication skills and ability to choose communication style and media appropriate to the subject and audience.

·         Ability to lead discussions to a conclusion, negotiation skills.

·         Experience managing and working in a team-oriented, collaborative environment.

·         Directed the design and creation of Emergency center safety engineering software for major fire department.

·         Designed training tutorial application, for fortune 100 health insurance company, to instruct users on internal software application for drug formulary.

·         Experience working with Compliance and Governance.

 

Mortgage Software Knowledge and Experience

·         Designed, sometimes coded, deployed, trained users and marketed software for:

o    Mortgage Origination, Appraisal, Escrow, Mortgage Servicing, Mortgage Bankruptcy Tracking, Mortgage Trustee Tracking, Correspondent Lending and Secondary Marketing

·         Mortgage Origination (process, regulations and documentation)

·         Appraisal Process

·         Mortgage Fulfillment (process, regulations and documentation)

·         Escrow Process

·         Mortgage Servicing (process, regulations and documentation)

·         Bankruptcy (as related to mortgage)

·         Mortgage Trustee Process

·         Correspondent Lending Process

·         Secondary Marketing Process

 

PROFESSIONAL EXPERIENCE

Merchant Account Solutions, Thousand Oaks, CA, REMOTE                                                                    May 2017 - Present

Business/Systems Analyst Consultant

·         Consulting on the creation of documentation for existing software projects.

·         Business Requirements documentation.

·         High Level Design documentation.

·         Low Level Design documentation.

·         Test Plan documentation.

 

Fair Isaac, San Jose, CA, REMOTE                                                                                                                Dec 2016 – Apr 2017

Senior Lead Business Systems Analyst

·         Lead team to elicit Business Technology Requirements / User Stories / Functional Specs / Data Mapping / Use Cases / OutSystems programming for T-Mobile.

·         Consulting with companies on the design of Business Requirements, High Level Design, Low Level Design and Test Plan documentation for credit analytics software projects. Used OutSystems software to create “front end” desktop and mobile apps along with complicated “back end” virtual server and web apps.

·         Trained by the Fair Isaac engineering team along with the OutSystems team to learn the most proficient method of implementing OutSystems software on various levels.

·         Project completed.

 

Bank of America - Agoura Hills, CA                                                                                                            Oct 2016 – Dec 2016

Project Test Manager (PTM) Consultant

·         Mortgage Business Technology Test Group (PTM).

·         PTM is a project manager for end to end testing.

·         Manage end to end testing resources for large mortgage servicing loan account transfer.

 

Bank of America - Agoura Hills, CA                                                                                                              Mar 2016 – Jul 2016

Senior Lead Business Systems Analyst Consultant

·         Responsible for gathering project requirements from multiple lines of business and working with the multiple technology teams, on an “end to end” basis, to complete the assigned project. (Agile, Scaled Agile and Waterfall).

·         Functional and Business / System Requirements.

·         Required substantial data mapping and creating SQL queries to establish the correct data retrieved.

·         Project completed.

 

Merchant Account Solutions – Thousand Oaks, CA, REMOTE                                                              May 2015 – Mar 2016

Senior Lead Business/Systems Analyst

·         Consulting with companies on the design of Business Requirements, High Level Design, Low Level Design and Test Plan documentation for existing software projects.

·         Desktop Applications

·         Web Applications

·         iPad and iPhone Applications

·         Project completed.

 

Bank of America - Agoura Hills, CA (onsite and remote)                                                                               2011 – Apr 2015

Co-Manager – Servicing Business Systems Analyst Group Consultant

·         Co-Managed Analyst team to fix U.S. Department of Justice (CFPB) mandated changes to servicing software.

·         Subject Matter Expert / System Expert responsible for the reconstructing of Bank of America’s mortgage servicing IT systems (Bankruptcy, Foreclosure, Deed in Lieu, etc.) as mandated by the U.S. Department of Justice.

·         Worked with US Treasury Department judicial systems to create and implement functional changes

·         Worked with US Bankruptcy court judicial systems to create and implement functional changes. (ACER, PACER)

·         Instructed Business Analysts on correct procedures and content to include within their business requirement documents including the creation of agile user stories.

·         Systems Team Lead on the BAC initial successful agile “scrum” project.

·         Created Screen Mockups, Business Flow Charts, Wireframe, Swim Lane documents.

·         Ownership of Large and Small Waterfall / Agile “Scrum” SDLC projects from business requirement creation to deployment.

·         Coordinated with Stake Holders, Legal and Governance departments to insure low risk successful project completion.

·         Created use cases and data mapping followed by QA and UAT for test cases.

·         Created PowerPoint presentations for the training of end users.

·         Co-Administered the team’s SharePoint and Team Foundation Server (2012) sites.

·         Created change control and Traceability Matrix documentation for stake holders.

·         Impact and Gap Analysis.

·         End to End support ownership.

·         Created Manual SQL Queries to assist with analysis and QA/UAT testing. Some “ETL”.

·         LPS (Black Knight)

·         4S

·         Worked with development team to modify/create customer facing web interfacing using SOAP.

 

Countrywide Financial - Agoura Hills, CA                                                                                                                 2003 – 2011

Lead / Technical / Business Systems Analyst

·         Lead Systems Analyst for Countrywide’s legacy loan origination/fulfillment (Edge) software.

·         Directed team of multiple departments in the redesign of Tax reserve collection at origination.

·         Member of the team responsible for moving document generation from legacy application to external document engine.

·         Team member for the implementation of correspondent lending program with Countrywide Mortgage Ventures LLC which partners with Fortune 500 companies for personalized loan origination within Countrywide.

·         Lead analyst for the restructuring of across the board security for Countrywide’s legacy loan origination (Edge) software.

·         Lead analyst for the implementation of Countrywide Bank / Bank of America transition.

·         Trained Business Analysts on correct structure and content to include within their business requirement documents.

·         Worked with County property tax judicial systems to design and implement functional changes

 

EDUCATION AND TRAINING

High School:

·         Reseda High School: General/Mathematics

College Coursework completed, but no degree conferred at:

·         LA Valley College: Business Administration.

·         Moorpark College: Computer Science and Business Administration.

Other Education and training:

·         Bank of America: Agile/Waterfall SDLC, Certified Business Analyst, Money Laundering, Risk Reduction and CERT Training courses.

·         Previous California Real Estate Broker’s License.