Nathan G. Arlington

SUMMARY                

§  Technology management professional with extensive knowledge and experience in Management (M), Engineering (ENG), Project Management (PM), Systems Management (SM), and Auditing (AUD) focused on delivering financial success and transparency related to technology investments.

PROFESSIONAL EXPERIENCE

New York Community Bank, Westbury, New York                                         2009 – Present

First VP-IT Director of Systems Engineering (2009 – Present)

Responsibility Summary: Manage a team of 42 including IT Budget and Procurement, Virtualization, Storage and Linux Engineering, Data Security, Messaging Engineering, Application Engineering, Server Support, and Database Management to deliver computing solutions for bank-wide initiatives.

§  Led systems security and compliance initiatives including, but not limited, to the following: Log management (LogRhythm), vulnerability management (Nexpose), configuration management and control (VCM), and patch management (SCCM).

§  Led IT financial initiatives, including a budget and chargeback process to allocate technology spending to business departments.

§  Led cost reduction initiative project for domain and consolidation of over 4000 employees, 7000 PCs, and 1100 servers into a unified environment reducing servers and support costs.

§  Implemented web filtering and additional data loss protection.

§  Planning data center consolidation to reduce data centers by 50% and computing footprint by 30%.

§  Led the planning and implementation to consolidate support systems for alarm management (CA Spectrum) and batch processing (BMC Control-M) which unified operational processes.

§  Leading the virtualization effort through the deployment of the VMWare ESX platform for server virtualization and the VMware VDI View platform for desktop virtualization to reduce operational cost.

AmTrust Bank, Cleveland, Ohio                                                                             2002 – 2009

VP-Director,  IT Governance (2007 – 2009)  

Responsibility Summary: Managed a team of 38 including IT Financial Planning, IT Procurement and Contract Management, Strategic Project Office and Project Management, Voice and Data Engineering and Support, Information Security and Risk Management, Desktop Support and IT Help Desk.

§  Developed service-based IT Governance management framework that improved service delivery, reduced cost and staff by 40%, reduced contract service costs by 10%, and improved governance value measurements.

§  Led the project management office which created standards and processes that increased compliance to the System Development Life Cycle (SDLC) methodology by 25%.

§  Established the Software Asset Management program that harvested licenses to save over $100K while creating controls to maintain license compliance.

§  Developed a risk control matrix to accompany the risk management processes for increased management awareness and improved risk modeling for interfacing with internal and external auditors.

§  Developed coordinated Business Continuity Plan (BCP) that unified Disaster Recovery planning and Business Resumption processes with accompanying Business Impact Analysis (BIA).

§  Renegotiated telecommunication services for a 30% savings in total spend with increased WAN bandwidth and improved service levels.

Manager,  IT Communications (2002 – 2007)

Responsibility Summary: Managed a team of 17 consisting of engineers, analysts, and technicians, designed and supported nationwide MPLS WAN and Ethernet-based MAN, negotiated all communications service contracts, provided desktop support for remote sites, designed and supported VoIP Call Center services and solutions.

§  Engineered and managed the upgrade of all telecommunications systems including primary and disaster recovery Nortel VoIP PBXs, InterVoice VRUs, Call Routing Servers (Symposium), CTI servers and voice mail platforms (Call Pilot).

§  Designed and managed the implementation and deployment of the data network core upgrade incorporating MPLS services, QoS-based services, replacement of all WAN hardware, and the upgrade of all primary network management platforms.

§  Negotiated all contracts to upgrade or replace Internet, long distance, local, and toll-free services for a cost savings of 20% per month.

§  Lead efforts to upgrade security platforms including Cisco firewalls, ISS IPS, McAfee HIPS, NetForensics event correlation, LogLogic log management, and GLB content monitoring.

§  Selected in the top 10% of managers by Senior Management and peer review.

Northcoast PCS, Independence, Ohio                                                                   2001 – 2002

Director,  Ohio Network Engineering (2001 – 2002)

Responsibility Summary:  Managed CDMA switch engineering team, created financial service models, developed new services, expanded switch infrastructure, and developed engineering standards.

§  Developed financial model for budgeting and planning of infrastructure switch build-outs to support company growth.

CoreComm Ltd, Cleveland, Ohio                                                                            1999 – 2001

Senior Network Architect (1999 – 2001)

Duties:  Developed technical designs with associated business and financial models for service products, designed multi-city DSL/ATM architecture and solutions.

Banc One/AT&T Solutions, Westerville, Ohio                                                      1996 – 1999

Senior Network Engineer/Manager, Network Engineering (1996 – 1999)

Duties: Managed 15-person engineering and installation team, lead nationwide LAN deployments projects, developed proposals and solutions to meet line of business needs.

Cellular One/AirTouch, Worthington, Ohio                                                           1992 – 1996

Senior Data Communications Engineer (1992 – 1996)

Responsibility Summary: Designed and deployed voice and data solutions, deployed network/systems management platforms, managed projects, negotiated all service, support, and professional services contracts.

Department of Defense, Fort Meade, MD                                                               1987 – 1992

Electronic Engineer/Project Manager (1987 – 1992)

Responsibility Summary: Developed software and LAN protocols, managed projects, engineered satellite hardware systems, and developed security architectures.

EDUCATION and CREDENTIALS

§ Certified Cryptologic Engineer (NSA)

§ Outstanding Achievement Award (Cellular One)

§ Graduate Certificate Financial Analysis (2005)

        DeVry Keller School of Management, Cleveland, OH

§ Master of Science Electrical Engineering (1991)

        Johns-Hopkins University, Baltimore, MD

§ Bachelor of Science Electrical Engineering (1987)

        University of Toledo, Toledo, OH (Graduated Cum Laude)