JESSE CHENG

Professional Summary

·      Highly-skilled business analyst with more than 12 years of SAP implementation experience in various SAP functional processes and modules.

·      Results-oriented hands-on expert with combination of  SAP development and functional analyst skill-sets with more than 6-years of development experience as programming/ technical analyst and EDI/GIS/Unix developer.

·      Knowledgeable in regulatory industry-specific business processes for Bio-Tech (CFR. 11 regulatory) and High Tech (Export Compliance).

·      Successfully completed 5 full life-cycle SAP implementation projects.  Works well under pressure and consistently delivers high quality outcomes.

·      Proficient expert in execution of Software Development Life-Cycle projects: process scoping, requirement gathering, gap analysis, functional spec design, testing phases, training, and go-live deployment.

Skills

·      Expert in SAP Sales and Distribution, , Logistic Execution, and Contract Pricing

·      Expert in SAP Global Trade Compliance and US Export/Import regulations

·      Expert in SAP Material Management, Warehouse  and Inventory Management

·      EDI/GIS expert in EDIFACT, ANSI X12 and RosettaNet PIP frameworks

·      Experienced programming analyst in developing SAP ABAP objects (RICEFW)

·      Proficient in iOS SWIFT mobile application development

Work History

Senior Principal Business Analyst                                                                                             01/2012 – Current     Broadcom Corp., Irvine, CA                                                                                                                                                                SAP Implementation Project (Plant-to-Stock)

·      Completed global SAP implementation project migrating from legacy ERP system (PeopleSoft):  the project successfully went live in April 2015.

·      Lead business analyst integrating SAP with Agile Product Live Management system:  successfully scoped, designed, written spec, tested, and implemented 5 interfaces and 3 enhancements enabling synchronization of material master data, material characteristics, material costs, BOM master data, and Engineering Change Revision master data.

·      Lead business analyst responsible for designing and configuring master data management and material management:   successfully integrating the master data management processes with those of Sales and Distribution, Procurement, MRP, APO, Production, Inventory, EWM, and FI/CO.

·      Lead functional analyst implementing EDI messages:  successfully designed and implemented Rosetta Net PIP 2A10 (Material Composition), 3B2 (ASN), 3A7 (PO), 3A10 (PO Acknowledgement), 7B5 (INVOICE) with fully customized EDI workbench providing customized IDOC maintenance functionalities.

·      Implementation of Extended Warehouse Management (EWM) system: successfully implemented SAP EWM system to 3 physical warehouses globally.

·      Lead production support functional analyst for P2S team: successfully supported and managed Change Requests for Plan-to-Stock user community as IT liaison.  Successfully delivered break fixes, process improvements, new functionality, data analysis and reporting to business audience with high quality of results.

Principal Business Analyst                                                                                                         01/2008 – 12/2011                  Amgen Inc., Thousand Oaks, CA                                                                                                                                                   General Revenue Management project (Order-to-Cash)

·      Lead business analyst in integration of 3^PL Contract Management System (Model N) and SAP Pricing and Revenue Reconciliation:  successfully went live to 50+ EU/NA customer service offices within timelines and budgets.

·      Integrated SAP Pricing module with 3^PL Model N Contract Pricing engine: successfully designed and implemented 4 real-time Interfaces for

o   Master Data synchronization: Customer and Material Master data via SAP ALE

o   Sales Order Management:  real-time sales order and pricing data via SAP PI

·      Integrated SAP Revenue reconciliation processes with 3^PL Model N Contract Agreements: successfully designed and implemented 8 EDI/GIS messages (X12 844, 849, 845) for Chargebacks, Rebates, Free Goods, and Accruals.

·      Lead business analyst in configuration of Sales Order management: successfully configured SAP SD modules to support the integration design for 3PL pricing engine and contract agreements transactions.

·      Executed complete SDLC project responsibility:  successfully led IT efforts with PMO and process owners performing business optimization, requirement rationalization, gap analysis, functional spec creation, prototyping, testing, training, and go-live deployment.

Global Trade System (SAP GTS) system owner – Production Support

·      Lead IT liaison for Corporate Transportation, Global Sales, and Warehouses:  successfully supported and managed GTS Change Requests for above user communities delivering break fixes, process improvements, new functionality, data analysis and reporting to GTS business process owners with high quality of results.

·      GTS 7.0 upgrade and geographical expansion: implemented new functionality and migrated existing functionalities from 3.0 to 7.0.  Led IT efforts required to extend Export Legal Control to Asia-Pacific regions.

·      Add EDI functionality to Export Declaration (AES):  successfully implemented realt-time outbound EDI X12 601 (US Customs Export Shipment Information) and ACE-proprietary inbound ITN (Internal Transaction Number) IDOC message to synchronize GTS Custom documents with ACE.  Successfully excused Corporate Transportation department staffs by eliminating manual AES export declaration and expedite export shipments by 7 days.

Senior Business Analyst                                                                                                               04/2003 – 01/2008                      Amgen Inc., Thousand Oaks, CA                                                                                                                                                        SAP Implementation Project (Order-to-Cash)

·      Lead SAP GTS (Global Trade Systems) functional analyst:  successfully implemented

o   GTS system version 3.0 – applied to functional areas in Global Trade Compliance and Customs modules for North America and EU for 20+ global trade entities.

o   US Sanction Part List, Embargo, License Control, HTS classification, and Export Administration Regulations (ECCN classification) . Shipper’s Export Declaration (SED), County of Origin Determination functionalities.  Delivered automated solutions reducing manual processes by 50%

o   proprietary miscellaneous shipment processes via SAP SD module enabling all corporate shipments were compliant to CBP regulations and eliminating risks of violation.

·      Speaker of 2008 Annual ASUG conference on GTS: sharing the implementation achievements and lessons learned with SAP customer community. 

·      Lead EDI functional analyst: successfully implemented SAP IDOC messages, partner profiles, output determinations, and process codes user exits for:

o   Order to Cash:  850(Customer PO), 810(Invoice), 812(Credit/Debit Memo), 940(Warehouse Shipping Order), 945(Warehouse Shipping Advice)

o   Adjustment/Acknowledgment:  845(Pricing), 838(Partner Profile), 852(Sales Activities), 856(ASN), 867(Transfer)

Senior SAP Programming Analyst                                                                                           01/2000 – 04/2003     Immunex Corp., Seattle, WA                                                                                

·      Lead GIS/UNIX programming analyst implementing EDI solution for Sales & Distribution, Materials Management, and Finance departments:  successfully Implemented the following SAP/EDI documents: 820 (Electronic Payments), 823 (Lockbox),  812 (Adjustments), and 849 (Chargeback Reconciliation). 

·      Technical lead in ABAP developments for forms, reports, interfaces, and enhancements: 

o   successfully Implemented Order Management automation solution for interfacing a 3^PL Interactive Voice Response system (IVR) with SAP to support pharmaceutical clinical order requests, enabling 90% cost saving via eliminating manual processes.

o   successfully implemented interface solution between SAP and 3^PL Barcode application for warehouse,  removing human interactions by 80%.

SAP Technical Consultant                                                                                                              06/1998 – 12/1999 Deloitte Consulting, Seattle, WA                                                                                                                                                        SAP Implementation Projects: PacifiCorp, Puget Sound Energy, THQ

·      ABAP development: delivery development objects to support client data migration, interfacing, business forms, and reporting requirements for Order-to-Cash and Plant-to-Stock teams. 

·      EDI Interface development: developed EDI messages and customization.  Created and tested ANSI X12 transaction maps using Gentran/Mercator mapping tools for EDI X12 transactions – 850, 860, 940, 945, 810, 820, 823, 210.

·      Coordinated EDI implementation and maintenance activities with Trading Partner's business and technical representatives.

·      Provided training to client to operate EDI transaction, Error Handling, and Exception Management.

SAP Application Developer                                                                                        01/1997 – 05/1998

Unisource Worldwide Inc., Philadelphia, PA

SAP Implementation Projects: North America Distribution System

·      Implemented an SAP prototype at corporate offices and 25 regional sites.  Resolved upgrade issues between SAP 2.2 G and 3.0 H. 

·      Developed dialog-oriented transactions to assure real time updating of a master table containing over 100,000 records, eliminating time-consuming end user queries.

·      Utilize SAP customization and enhancement interface to increment company-specific ‘bolt-on’ functionality.

·      Post-live production supports.

Education & Certification & Honor

·      Temple University – Philadelphia, PA                                                                                                                         1997

Post-Master, Pre-Doctorate: Management Information Systems

·      Syracuse University - Syracuse, NY                                                                                                                                                  1994

Master of Science: Computer and Information Sciences

·      Fu-Jen Catholic University - Taipei, Taiwan                                                                                                                                  1992 MBA: Industrial Economics and Information Management

·      Chinese Culture University - Taipei, Taiwan                                                                                                                                                1988             Bachelor of Art:  English Language & Literature