Candidates About

Kenneth m. Culpepper

Profile

Senior Program / Project Manager, Business Analyst and Business Intelligence Consultant with 22 years of experience with Fortune 500 companies within systemizing business intelligence, integration solutions, ERP solutions, data warehouse, data quality and governance. Business outcome driven data executive with focus on cultivation of data disciplines for data literacy, managing data complexities, business and technical cultures of diversity, and data foundation trust. Client focused consultant with extensive background in project management, (Agile, SCRUM, SDLC, PMBOK / PMI), implementation and integration strategies, project planning, resource planning, business requirements, ETL, design and development, risk / issues management, change management, functional / integration / regression / UAT testing, Governance, MDM, support transition and ROI Analyses.

Professional Experience

IMS, Inc.                               Atlanta, GA                                                                                          1996 - Current

Senior Program / Project Manager, Business Analyst and Business Intelligence Consultant

IMS is a consulting firm focusing within development, management, implementation and integration of business systems solutions within SAP, Oracle, Teradata, Microsoft, SQL and data warehouse environments. Culpepper is responsible for management, implementation, business and technical requirements, program execution and project planning, resource management and acquisition, QA, functional, integration, regression testing, support transition and business development.

·         Created and implemented Business Intelligence Methodology and BI Blueprints within retail, supply chain, financial, manufacturing, pharmaceutical, eCommerce, plant maintenance, government, banking and distribution.

·         Managed and consulted the implementation of client Business Intelligence blueprints and reporting stables, Enterprise Data Warehouse, SAP, Business Objects, Cognos, Salesforce, Oracle, Teradata, Salesforce, Microsoft AX, Power BI, Azure, SAP / Teradata / O365 Cloud solutions and Jett Data Manager.

·         Agile / SCRUM, SDLC, Waterfall, PMBOK / PMI methodologies implementing sprint delivery stages with Justification, BI Blueprint, Analysis, Design, Construct, Validate and Deploy. Consulted the creation of Enterprise Information Teams within client organizations consisting of the management and execution of enterprise data management and data delivery, cross-functional data models, architecture, MDM, ETL, integration, business processes, governance, requirements, analytics, design / development, testing and support transition.

·         SunTrust Bank – Business Intelligence Project Manager for implementation of nCino with Legal Documents, Image & Capture, Universal Document Manager, Loan Origination Services, Client On-Boarding Services, Credit Documents, HMDA and Metro Banking Call Routing. Agile methodology implementing sprint delivery stages with Justification, BI Blueprint, Analysis, Design, Construct, Validate and Deploy. Managed project resources, business and technical requirements, project planning, design and development, risk and issues management, change management and solutions, ERP solutions, data quality, functional / regression / CAT testing, support and security transitions. (Microsoft, nCino, MS Project, Primavera, Salesforce, eSign, Drawloop, JIRA, EDI, ICN, Agile / SDLC, QA / Testing, ERP Solution)

·         La-Z-Boy – Reported directly to the CMO, program management and implementation of manufacturing control system and creation of Data Warehouse for business intelligence reporting for wood-working manufacturer of upholstery furniture. Agile methodology implementing sprint delivery stages with Justification, BI Blueprint, Analysis, Design, Construct, Validate and Deploy for development of manufacturing and business reporting which included BI, ERP Solutions, Supply Chain, multi-level bills of material, perpetual inventory evaluation and materials management, production scheduling, standard costing, accounting, purchasing, Human Capital Management pertaining to labor time with overhead calculation, material and labor variance, work-in-process valuation, standard accounting, transportation / mobile delivery integration and Executive ERP Dashboards. (Oracle, SSIS, SQL, JIRA, Retail, Supply Chain, Manufacturing, APO, MM, ERP Solution, Informatica, SOW / MSA, JIRA, Web Services, JD Edwards, Support Transition, Security, Agile/ SCRUM, EDI, AJAX, SQL, MS Project, QA/ Testing, HPQC, ETL, MDM)

·         Toronto Dominion Bank – Project Manager with implementing agile methodology sprint delivery stages with Justification, BI Blueprint, Analysis, Design, Construct, Validate and Deploy.  Data and systems integration data loads and feeds implementation, data and integration security, resource management, business and technical requirements, project planning, design / development, risk / issues management, change management and solutions, web / database /systems reporting solutions, data quality (functional / regression / UAT testing), support and security transitions with group hierarchies for DFAST CCAR Stress Testing within business units of Finance, Retail, Supply Chain, Commercial, ERP Solutions, CRE & C&I, Mortgage, Deposits, Fees, Mergers and Acquisitions, Cash Management, Modeling, Compliance and Credit Risk. Development of reporting stable from data within Oracle E-Business Suites from Oracle r12 system to fulfill Federal compliance for credit, deposit, fees and loan monitoring. (Oracle, Salesforce, JDE, Agile, MS Project, MDM, QA / Testing, JIRA, ERP, EDI, ETL, SQL, JIRA reporting, Change Management, Security, Support Transition)

·         American Eagle Outfitters – Reported directly to the Director of Business Intelligence, delivery and project management, implementation and integration of a customer loyalty program for ae.com, 950 retail stores, AE Credit Card and e-Commerce through digital mobile technology. The project included management of business process and systems integration within agile methodology implementing sprint delivery stages with Justification, BI Blueprint, Analysis, Design, Construct, Validate and Deploy. Management included project planning, issues and change management, business and customer analytics, software development, file feeds and transfer management, reporting, customer acquisition management, eCommerce digital applications to email and mobile campaigns, point-of-sale, CRM, supply chain and customer service. Gathered business and technical requirements, managed development cycles of build, design and deployment, testing sequences of functional / integration / regression / UAT, security and support transition. (Teradata, Oracle, IBM Maximo, JIRA reporting, wiki, Microsite, Agile / SCRUM, Brierley, Experian, Salesforce, Microstrategy, Cognos, POS, MS Project, MDM, EDI, BRD, ERP Solution, QA / Testing)

·         The Coca-Cola Company – Reported directly to the Director of Business Intelligence, Delivery / Project Manager for development, integration and implementation of Business Objects 4.0 and SAP BW / BI reporting within North America and Canada Business Units. Developed and implemented reporting and dashboards (SDLC) for Retail, Supply Chain, ERP solutions with Human Capital Management, Finance, Accounting, Inventory, CRM, Procurement, Operations, Tactical Route Planning and Vending. Created and implemented project plans, budget, business / technical requirements, managed Teradata, EDW, BOBJ Information Steward, Data Services, ETL, and Informatica developers (on-shore / off-shore), created project MDM procedures, change management, migrations and transports, QA, Regression, Functional, Integration / UAT Testing, Security, Cutover and Support Transition. Created and implemented Support Transition plans, scheduling and scorecards. Managed report development pertaining to Bottler Retail Mergers and Acquisitions, from Oracle r12 E-Business Suite data. (SAP, JD Edwards, ECC 6.0, SLA, FICO, BPM, BPC, BOBJ, JIRA dashboards, Information Steward, MM, MES, WM, CRM, EDI, SQL, Data Services, SSIS, PMO, VMS, APO, ETL, Teradata, Informatica, Tableau, OBIEE, E2E, OTC, SD, HPQC, Salesforce, MDM, MicroStrategy, Support Transition, Kronos, MS Project, Visio, Xcelsius, BEx)

·         South Carolina Department of Revenue – Reported directly to the CFO / COO, program and project management, development, integration and implementation (Agile / SCRUM) of reporting stables for SAP Business Objects 3.1 and SAP BW 7.3 within agency tax areas of Corporate, Sales, Withholding, Miscellaneous Taxes, eCommerce / Revenue Processing, Accounting, Finance, ERP solutions, Operations, Procurement, Human Resources and Executive Dashboards, Audit and Collections. Managed BW, DW and MDM migrations from SAP XIR/2 to SAP BO 3.1, SQL05 to SQL08 and SAP BO 3.0 to 3.1. Created business / technical requirements, project planning, budget, created systemized data from unstructured data sets, managed technical resources, Data Services processes, Training, QA / UAT Testing, Security, Cutover and Support Transition. All BI reporting and dashboards were developed from SAP Business Objects Information Steward. (SAP, JD Edwards, ECC, BOBJ, Information Steward, Xcelsius, SQL, JIRA, PMBOK, OLAP, EDI, ERP, WM, APO, SD, FICO, BPM, MDM, Data Services, Informatica, MicroStrategy, Support, MS Project, Visio, WebI, BEx)

·         Southwire – Reported directly to the CIO, program management, business analysis, development and implementation of envision, requirements, design, development, QA / testing, warranty and support transition of new digital content for a $7 billion manufacturer. Business divisions were incorporated with content including Product Catalog, International, eCommerce, Operations, Mergers and Acquisitions, Customer Service, Supply Chain, Sales and Marketing, OEM, Electrical, Retail, Industrial, Energy, Ethics and Compliance, SCR and Human Resources. The project consisted of creation and assembly of a Digital Council for governance, content reasoning, training and measurement reporting, business planning, business process consolidation, creation and implementation of project planning, issues management and development resources within corporate IT. Mobile applications and language translation processes were implemented with customization from external vendors. (SAP, ERP, MES, FICO, SD, OTC, Business Objects, Cognos, Microstrategy, JIRA, BPM, MDM, Data Quality, BPC, Salesforce, SharePoint, Salesforce, CableBuilder, MS Project, SAP IBP)

·         Schnitzer Steel – Reported directly to the CIO, program and project management (Agile / SCRUM), integration and implementation, project planning, change management, gathered business and technical requirements, security, implemented enterprise testing, QA, cutover, support transition and governance for all data sources, databases, universes and reporting. Managed BW migrations (Data Services) from DW and MDM to SQL Rapid Marts to SAP Business Objects 2.7 within Oracle ERP / Financials for Oracle 11i and r12 EDW with OBIEE for Finance, Accounting, Operations, Material / Labor/ Overhead, Costing, Inventory, Manufacturing, Procurement, ERP solutions with Human Capital Management, Supply Chain, Transactional and CRM TPM departments for $2.6 billion steel manufacturing company. All reporting, migrations and BI dashboards were developed from SAP Business Objects Information Steward. (SAP, ECC, JD Edwards, BOBJ, Xcelsius, FICO, SD, SQL, BPC, MES, Crystal Reports, MicroStrategy, Data Services, SSIS, WM, MM, OTC, APO, EDI, CRM, TPM, ERP, Oracle E-Business Suite, VMS, MDM, Salesforce, MS Project, Visio, WebI)

·         UCB Pharmaceutical – Reported directly to the Director of Marketing Sciences, project manager for development, integration and implementation of reporting stables for within data warehouse residing in Cloud Technology for Central Nervous System and Immunology business units. Created and managed business and technical requirements, build, design, functional / integration / regression / UAT testing, security and support transition. ERP Executive Dashboards were developed using SAP BOBJ Information Steward and Cognos BI tools. Business work streams included Salesforce, Call Planning and Sales Analytics, Social Media Monitoring, Master Data Management, PMO, Incentive Compensation, Operations, Data Governance and Executive C-Suite Dashboards. (SAP, JD Edwards, Cloud, Main Frame, Microsoft Project, Cognos, Informatica, Business Objects, Information Steward, ETL, Qlickview, Salesforce, SOW, ERP Solutions, BPM, EDI, Change Management, QA, HPQC, Release Mgmt, Support Transition)

·         Novartis Pharmaceutical – Project management, created and implemented business and technical requirements, CRM strategies and modeling for new pharmaceutical division. Integrated enterprise business data, user and reporting requirements, market research, managed Customer Call Center, pharmacy transaction acquisitions amd regulations, delivery logistics and data quality and testing. Modeling and test markets produced a 449% ROI from a 6 million B2C customer acquisition CRM strategy. (SOW, SLA, MS Project, Visio, WebI, QA, PMO, Cognos, Oracle and MicroSoft).

·         Bridgestone – Reported directly to the CIO, program and project management, integration, business analyst, gathered business user and technical reporting requirements, designed and implemented DW and ERP solutions with Teradata CRM TPM system with data quality, managed Customer Call Center, finance, accounting, MDM, managed inventory, manufacturing, supply chain, testing and governance, migrated internal data marts, managed development of business, research and logistics initiatives reporting for customers and prospects within Cognos. Consulted and managed dealer, retail and OEM data migrations with consumer / B2B data. (Teradata, JD Edwards, Main Frame)

·         Barnes & Noble – Reported directly to the CIO, program management of future year strategies and market research for 650 B&N Stores of the Future. Implementation included SQL and SAP Net Weaver BI (MDM) migration, documentation of RFID UHF technology with Electronic Product Code (EPC) allowing B&N opportunities to perform serialized item by RPM transaction measurement.

·         Golub Corporation – Reported directly to the CIO, project management (Agile / SCRUM), integration and implementation of retail POS system for northeastern chain of retail supermarkets and pharmacies. Managed business and technical resources, gathered business and technical requirements, designed implementation of POS testing, QA, cutover, support transition and governance for all data sources, databases and reporting. Implemented Agile sprints pertaining to POS applications for Retail and Pharmacies, Inventory, Supply Chain, Fuel Centers, Vendor with Pricing, Finance, Accounting, Operations, Procurement and Human Resources. Fuel Centers were designed for federal transportation regulations and pharmacy transactions were designed for regulation to health insurance pre-certification companies, Medicaid and Medicare. (Main Frame, MS Project, PMO, SQL, Agile/ SCRUM, ERP, MDM, Support Transition, Data Services, ETL, WebI, QA, Support, Oracle, WM, Retalix)

·         The White Stone Group – Consultation, management, integration and implementation of health insurance pre-certification systems reporting and strategies for Medicaid, Medicare, private and public sector heath care insurance companies to C-suite hospital administration executives. (MS Project, DQ, PMO, RFP, MicroSoft)

·         United Methodist Publishing House – Project management, integration and implementation for data quality and governance with Oracle E-Business Suite, financial, customer and transactional reporting. Report requirements, design, development and QA testing for publishing transactional systems with Main Frame. (MS Project, Oracle E-Business Suite)

·         Comcast Communications – Implemented customer data integration and migrations in data warehouse, gathered user and technical requirements, implemented data quality / testing for 22 million subscribers with national EDW and Main Frame.

·         Reebok International – Project management, data quality, migration, market research, reporting development within Cognos, for retail channel customers. Modeling produced a 120% ROI for customer acquisition CRM strategies.

·         Ruby Tuesday – Project managed enterprise integration and implementation of CRM system and data quality, market research, created marketing strategies decreasing marketing cost by 41% and acquisition/retention strategies producing a 127% ROI for 600 retail restaurant stores, created mag-stripe data source paths and perpetuated product strategies.

·         Harrah’s Entertainment – Business analyst, created integration plans, gathered user and technical requirements for implementation of CRM applications within Main Frame and Teradata EDW for 27 gaming and casino properties.

·         SAKS Fifth Avenue – Business analyst, implementation of business integration processes, financial auditing, market research, logistic and business planning, data quality and testing for Main Frame and Teradata CRM applications.

TENNESSEE TECHNOLOGICAL UNIVERSITY   Cookeville, TN                        1997 - 1999

Adjunct Professor of Marketing

LIFEWAY RESOURCES    Nashville, TN                                                                    1993 - 1996

LifeWay Resources is one of the largest providers of published products in the world. It has approximately 1800 employees, annual sales over $700 million, operates over 120 retail stores, and annually publishes 300 periodicals and curriculum pieces. It is a retailer, cataloger, wholesaler, publisher, manufacturer, marketer, and sponsor of conferences and events.

Director of Integrated Marketing Communications

Reporting directly to the COO of Corporate Business Unit, responsibilities included integrating all marketing business functions across the corporation, budgeting, developing key third party vendor relations, developing and implementing a corporate CRM database. Developed corporate operations staff to work with retail, direct marketing, wholesale, business & finance, and publishing SBU’s. Performed better than budget every year, gained high ROI for allocated marketing dollars and responsible for 58% of all corporate savings and customer recovery revenue from data cleansing activities for 1994 and 1995.

·         Created and implemented Database Integration and Cleansing Plan which created $1.5 million in savings to the corporate bottom line in Year 1, and a five-year cumulative gain of $5 million.

·         Developed a corporate CRM system which collected and measured consumer purchasing behavior, response history, geo-demographic data, entries of promotions and events, and customer service efforts.

·         Created and implemented Lifetime Value models identifying the long-term profit per customer against the total marketing cost, by acquisition cost; valued at $850K in savings and increased revenue in Year 1.

·         Employed data mining and modeling methodologies for creating custom segmentation profiles, regression, and CHAID analyses which gained high ROI for marketing efforts from corporate marketing promotions.

·         Developed niche and event marketing programs and involvement strategies to target customer segments.

·         Wrote and implemented business plans with strategic initiatives that measured success of test markets, ROI for rollout of marketing promotions, and new business ventures.

CRUZE COMPUTER SYSTEMS   Knoxville, TN                                                        1987 - 1993

CCS is a custom software house which markets turn key solutions of software, hardware and maintenance to manufacturing, retail, wholesale, health care, restaurant chains and financial companies.

National Sales Manager

Reporting directly to the President/CEO, responsibilities included marketing products and services to prospects and existing customer base, managing all sales, marketing and direct marketing efforts, planning and business development. Expanded CCS customer base to include six new industries and contributed 65% of all new business to the corporation from 1989-1992.

·         Consulted customers concerning collection and tracking of data from manufacturing floor processes, inventory, point-of-sale, purchasing, scheduling, labor time clocks and cards, packaging and shipping, and integrated these processes with business and financial decision making.

·         Integrated customer business communications systems to perform live inventory and business transactions from branch locations, allowing the customer to operate in a "real time" environment.

·         Created, implemented and managed trade show appearances for CCS at multiple industry segment events.

·         Incorporated the use of multi-level bills of material, perpetual inventory control, production scheduling, standard costing, material and labor variance, work-in-process valuation and standard accounting.

Education

UNIVERSITY OF TENNESSEE  Knoxville                                Master of Science in Marketing Communications

UNIVERSITY OF TENNESSEE  Knoxville                                Bachelor of Science in Communications