Candidates About

Valynda Brooks-Gonzalez

SENIOR IT & PRODUCT DEVELOPMENT MANAGEMENT PROFESSIONAL

Vice President – Executive Director – Director – PMO Manager

Exceptional record of success in the management of technology programs and projects, with special expertise in software/product development. Excel at streamlining workflow, reducing costs, and delivering innovative solutions to meet changing business needs. Highly adept at overseeing complete product and project life cycles, developing policies and procedures, building and leading top-performing teams, and establishing project management offices (PMOs) and associated processes. Strong background in Waterfall, Agile, and Scrum development methodologies. Certified Scrum Master (CSM) and Certified Project Management Professional (PMP) with MBA in IT. Outstanding problem solving skills.

Core Competencies:

Program Management – Project Management – Strategic Planning – Process Optimization – CMMI

Product Life Cycle Management (PLM) – Software Development Life Cycle Management (SDLC)

Technology Deployment – Entrepreneurship – Budget Control – Process Reengineering - Quality

BAYLOR SCOTT & WHITE, Temple, TX                                                                            2017 – 04/2018

Senior Project Manager – Health Plan

Oversaw the management of critical health care system projects for this $10.9B healthcare system with more than 48 hospitals and 1,000 patient care centers. Supervised cross-functional project teams as large as 60 persons. Coordinated user acceptance testing (UAT), implementation, and changes.

·       Ensured continued federal compliance by directing the update of applications as part of a migration from the legacy SSN-based Health Insurance Claim Number (HICN) system to a required Medicare Beneficiary Identifier (MBI) tool.

·       Currently managing the upgrade of Amisys billing/claims/enrollment system.

·       Completed 700 source code jobs within first 5 weeks to meet UAT deadline.

·       Streamlined workflow by identifying multiple redundant process steps.

HEWLETT-PACKARD, Austin, TX                                                                                          2012 – 2017

Senior Project Manager, Enterprise Services IT

Carried out project management for multiple internal organizations at this leading technology company. Directed data warehouse design and implementation, data migrations, firewall design and deployment, and software development initiatives. Supervised up to 30 persons per project, including development groups in China and India. Additionally led 5 proof of concept projects to integrate international call centers into the HP sales and support networks. Administered budgets as large as $6M.

·       Improved the governance process by streamlining workflow and standardizing procedures.

·       Established a complete PMO for a State of Texas project portfolio.

·       Directed the deployment of PPM as the enterprise SaaS for the State of Texas.

·       Enhanced efficiency by utilizing SharePoint for document sharing and storage.

·       Reduced project timelines by instituting 2- and 4-week Scrum sprints and Agile methodologies.

·       Completed more than 24 projects, including 10 business intelligence (BI) reporting projects.

·       Worked with Cyber Security team to ensure the maximum security for databases.

·       Supported the divestiture of several business units by managing data warehouse changes.

LIBERTY MEDICAL (now part of Express Scripts), Port St. Lucie, FL                                     2010 – 2012

Senior Business Consultant, PMO

Planned and led high-profile software development and upgrade projects for this large healthcare organization. Projects included medical, Medicare, and Medicaid system updates, product development, billing system changes, and Medicaid office openings. Administered budgets up to $3M.

·       Improved efficiency by implementing CMMI Level 3 processes and SharePoint collaboration sites.

·       Streamlined workflow by utilizing Scrum and Agile methodologies.

·       Enhanced productivity by conducting CMMI and Six Sigma training for project teams.

·       Led a project to implement a call center patient management system that enabled outbound calling to customers and physicians to arrange refills.

INTELLIGENCE CONSULTING, Royal Palm Beach, FL                                                          2009 – 2010

Managing Director

Guided small businesses through the startup processes. Developed policies and procedures, created marketing plans, and determined financial requirements. Designed advertising strategies.

·       Oversaw complete project life cycles and improved procedures.

·       Led clients through the incorporation or LLC establishment processes.

DA VINCI SYSTEMS, Coral Springs, FL                                                                                2008 – 2009

Director, Engineering & Development

Program manager for this digital cinema company. Supervised up to 27 persons, including a team of 7 in Singapore. Responsible for purchasing, product development and implementation, strategic planning, project evaluation and approval, problem solving, and testing. Led software, hardware, firmware, and system development and improvement efforts.

·       Improved efficiency by implementing the company’s first standard project management processes.

·       Facilitated $100M in revenue by guiding projects through the pipeline and eliminating defects.

·       Reducing employee turnover by bringing compensation up to industry norms.

·       Introduced JIRA and Leo for PLM management and quality improvement. Also established SDLC, coding, and configuration management standards in line with the PLM.

DELL, Austin, TX                                                                                                                  2007 – 2008

Program Manager, Dell Data Warehouse

Oversaw the implementation of Oracle Master Data Management (MDM) tool to enable the capability of a data warehouse to report on products and financials in each business area. Supervised 3 project managers and a team of 60 developers and business representatives. Led the project from development through ETL to implementation. Ensured security requirements met. Administered $15M in budgets.

·       Guided a portfolio of projects and 12 teams worldwide, including personnel in Romania, Russia, UK, and India. Managed all documentation.

·       Instituted a 3-phase project model to maximize efficiency and ensure the delivery of an automated reporting solution on time and within budget.

GENERAL ELECTRIC, Addison, TX                                                                                      2006 – 2007

Program Manager & Senior Project Manager

Spearheaded the updating of multiple asset management systems to migrate data to a new data warehouse, enable automated reporting, and support the management of real estate assets in the U.S., Japan, and other countries. Supervised a team of 18, including developers in India.

·       Completed 3 major data warehouse and 1 Oracle financial reporting project.

·       Improved efficiency by utilizing Six Sigma and Waterfall methodologies.

VERIZON COMMUNICATIONS, Irving, TX                                                                              2002 – 2006

Senior Consultant, IT

Carried out product implementation and training for product support teams. Led network integration, system upgrade, software development, system migration, and process improvement projects as large as $4M. Supervised up to 30 persons per project in a matrixed environment. Developed RFPs/RFQs.

·       Earned the President’s Leadership Gold Award for the development of a product offering for General Motors OnStar product.

·       Directed the rollout of Caller ID across multiple states and ensured connectivity with partners.

·       Developed and implemented a suite of Advanced Intelligence Network products.

·       Worked with internal teams to create a product that provided a voice portal, desktop access, and mobile application to review a Caller ID list, change voicemail options, and change call forwarding.

·       Served as the department’s Product Life Cycle Process Subject Matter Expert.

·       Implemented infrastructure updates to support the integration of new products.

·       Managed the separation of Verizon from an internet company and the integration of ConTel.

MBA in IT, Southern Methodist University, Dallas, TX

BS in Business Management, University of Texas, Dallas, TX

PMI Project Management Professional (PMP)

Certified Scrum Master (CSM)

Project Management, Six Sigma Green Belt, Scrum Methodologies

MS Office, Project, Visio, SQL, Clarity, RPM, SharePoint, Acrobat, MSPS, Oracle, Hyperion, SDLC and PPM Management, JIRA, Leo, BI / Data Warehouse Systems, HPSM, Power BI.