Candidates About

                           

                           Mark R. Horvath                                                                  

 

Information Technology pROFESSIONAL

 

IT Manager in financial, operations and e-commerce solutions leveraged with Commercial Banking or Enterprise Resource Planning systems.  A technology leader with deep business and IT infrastructure knowledge offering innovative management compelled to supervising every project detail.  Resourceful in delivering viable IT solutions to create order out of conflict with integrated computer functions as well as the tools used to tie the organization together to improve communication and collaboration.

 

Core Talents & Expertise

                                                                       

● Employing ITIL & PMP discipline and processes                     ● APICS CPIM Certified

● Six Sigma Green Belt Certified                                                     ● Software Engineering

● Audit, SOX and Internal Controls                                                  ● Operations Disaster Recovery Planning

● Finance and budget planning                                                       ● Business Relationship Manager

● Business Process Development                                                   ● Project Life Cycle Management

● Supplier Relationship Management                                            ● Drive adherence to schedules and budgets

 

 

PROFESSIONAL EXPERIENCE

 

TEKsystems – Beaumont Health System   December 2017 – April 2018

 

Senior Project Manager

Relocating 3,500 total non-clinical employees and consolidating administrative departments and offices into new service center.  Responsible for the planning, building and managing the facilities and technology move.  Recently redesigned PMO with emphasis on process and organized around large projects.

·         Project Manager coordinating project and portfolio delivery, leveraging internal resources and external service providers to complete telephony and network programs within predicted cost, time, and quality estimates.

·         Managing the end-to-end network infrastructure delivery strategy including the collection and translation of business requirements into program and project plans, and technical execution approach for programs and projects

·         Managing financial estimates, forecasting, monitoring, and reporting for network infrastructure deliverables

·         Responsible for leading a matrix team including internal and third party partners

Environment: Hospital and Call Center telephony, Network: WAN, LAN, voice & data circuits, BMC Remedy, MS Office, MS Project, PMO Methodology and MS SharePoint.

 

Genesis10 – Bank of America    January 2013 – September 2016, December 2016 – September 2017

 

Technology project Manager

Delivery of contact center solutions in a complex, geographically dispersed matrix organization. Managing cross-functional, virtual project teams employing ITIL & PMP discipline and processes.  Effectively managing projects using tools for resource planning, risk/issue management, financial management, implementation planning and scope management.

·         Managing contact center portfolio and project delivery, leveraging internal resources and external service providers to complete highly complex, global network programs within predicted cost, time, and quality estimates.

·         Managing the end-to-end network infrastructure delivery strategy including collection and translation of business requirements into program and project plans, and technical execution approach for programs and projects

·         Managing the transition of multiple programs through the insourcing of supplier services across the enterprise

·         Rigorously managing scope to ensure agreed/approved/appropriate value is delivered and commitments are achieved within time, cost, and quality parameters

·         Planning project deliverables across multiple service providers in support of network infrastructure project requirements.

·         Managing a portfolio of contact center and network infrastructure projects from design, build, through implementation and operational turn-over, with high levels of complexity

·         Responsible for multiple lines of business sponsored contact center and network projects within the Technology Infrastructure organization

·         Managing financial estimates, forecasting, monitoring, and reporting for network infrastructure deliverables for global programs and projects

Environment: Financial Center and Call Center telephony, Network: WAN, LAN, voice & data circuits, Mainframe, Mid-Range Servers, BMC Remedy, MS Office, MS Project, PMO Methodology, Clarity, Nexus and MS SharePoint.

Satyam-Venture Engineering Pvt. Ltd. – Webasto Roof Systems   September 2016 – December 2016

 

ERP Business Analyst

Support of all current business areas utilizing ERP systems including Materials, Purchasing, Finance/Control, Manufacturing in terms of daily business activities and problem solving activities.

·         Provided production support for ERP and EDI systems by utilizing troubleshooting skills

·         Reviewed and recommend process revisions based on a respective ERP module needs and best practices

·         Identified complex problems and reviewed related information to develop and evaluate options and implement solutions

Environment: MS Office, QAD MFG/PRO, Progress 4GL, SAP, Sterling Gentran EDI, MS SharePoint and Loftware barcode

 

Yanfeng USA Automotive Trim Systems, Inc.   March 2012 – December 2012

 

IT Manager

Planned and administered IT activities in manufacturing execution systems, information systems, systems analysis and computer programming.  Built project plans and directed project activity and support of infrastructure and software systems.

·         Defined and executed staffing plan to support desktop, manufacturing, hardware and networking systems

·         Delivered 2012 projects 2 months early: Staffing, Global Network, Desktop Security, plant launch, Engineering database, Helpdesk, HQ office launch, BPM, MES, Video conferencing, North America Telecommunication plan for global travelers.

·         Technology staff manager responsible for desktop, server and network operations. Developed network requirements for local and global communications. Explore solutions, qualify vendors and complete contract negations.  Supervised team support activities and implementation events.

·         Plan, direct and administer IT activities in manufacturing execution systems

·         Managed network, backup, security, disaster recovery and launch user support and help desk systems

·         Managed suppliers and relationship with global headquarters organization

·         Team staffing and management of 10 systems engineers and administrators

Environment: MS Office, MS Project, QAD MFG/PRO, MSWinServer, MES, Kronos, Siemens TeamCenter, PLM, Catia V5, Autocad 2012 and SysAid Assessment Management

 

Genesis10 – Bank of America    March 2011 – March 2012

 

Technology Project Manager

Delivery of infrastructure and business solutions in a complex, geographically dispersed matrix organization. Managing cross-functional virtual teams employing PMO discipline and processes.  Managed projects using tools for resource planning, risk/issue management, financial management, implementation planning and scope management.

·         Converted 1,230 Banking Centers and 16,620 associates in CA, ID and WA to target Model standard Merlin Teller and Interact applications and procedures

·         Manage APR testing and conversion of North West and California franchise communication networks capacity for transformation to model data centers

·         Improve wide, metro and local networks to support customer conversions

·         Organized Network Operations Center and support teams for Dress Rehearsal and conversion events

·         Performed and presented network capacity impact assessment studies to executive leadership

·         Built Risk analysis and mitigation plans including application transaction latency threats

·         Collected metrics for data migration plan and data modeling network capacity constraints

·         Improve DLUr RTX router (3270 terminal emulation) for banking center transformation capacity

·         Improve disaster recovery data replication network between major data centers

·         Managed Security Services capacity design and capacity assessment

·         Managed staff, forecast and budget to bring the project in by 40% below initial estimates

·         Managed 11 GTPO projects and HP implementation teams

·         Managed DMAIC project tasks and Prepare milestone tollgates

Environment: Global WAN and MAN & LAN networks, Mainframe, Mid-Range Servers, MS Office, MS Project, PMO Methodology, Clarity, Nexus and MS SharePoint.

 

Strategic Staffing Solutions – Blue Cross and Blue Shield of Michigan  June 2010 – January 2011

 

IT Project Manager

Leading project and program managers in creating and maintaining project planning documents and reports.   Supporting project metrics analysis, team communication, resource planning, risk analysis, report generation, and documentation control.

 

International Automotive Components Group, LLC (formally Lear Corporation, Interior Systems Division, formally United Technologies Automotive, Interior Trim Division)  March 1993 – June 2008

 

Senior IT Manager

Principal corporate liaison between the IT department and the business units. managed staff of 15 Business Analyst and System Engineers responsible for the creation and support of financial, ERP, EDI systems for 35 plants.  Negotiated priorities, commitments and solutions with internal customers and project launch teams.  Technical Project Manager for plant launches on the model financial and manufacturing systems.  Assumed all financial, budget and supplier relationship responsibilities to establish the corporate IT division in the new venture.

•          Negotiated multi-national terms and conditions resulting in a reduction of ERP software maintenance costs by over $700,000 annually.

•          Constructed the strategic appropriation plan and executed the budget of $25 million in spending to transition the plant and corporate IT systems portfolio to the new venture.

•          Negotiated all software and hardware assignment contracts while coordinating the transition of corporate and plant systems to the outsourced datacenter reducing software license and maintenance costs by $6.5 million over three years.

•          Built and managed the $30 million Corporate IT budget.

•          Managed commercial software supplier relationships.

•          Directed module creation and systems integration projects for deliverables required to meet site operational needs. 

•          Project Manager on the datacenter transition of technical resources moving to a hosted datacenter, systems conversion to a new operating system (LINUX) and lead acceptance test planning.

•          Expert in the automotive business model of EDI, Barcode, ILVS and Pull Modeling/Lean Manufacturing modules.

•          Planned and completed Sarbanes-Oxley, TS16949 external and internal audits. 

•          Installed upgraded controls for project life cycle, object change control, and ERP security.

•          Directed plant System Administrators to build SOX required policies, procedures, documentation and reviewed procedures in preparation for plant SOX audits.

•          IT Disaster Recovery Plan Project Manager for parallel testing to meet all scheduled project goals.  Validated UNIX cluster disaster recovery in the regional datacenter.  Directed plant System Administrators to build local policies, procedures, documentation and review procedures.

Environment: QAD MFG/PRO, Progress 4GL, SAP, LINUX, MSWinServer2003, HPUX-11 UNIX, AS400/ISeries, Citrix, Progress WebSpeed, Progress RoundTable, Oracle, Sterling Gentran EDI, Actuate, ANX, Cognos, Covisint, GSX, Hyperion, Infor: BPCS, Future3, Infinium, Kronos, Optio, Palladium, SAS, Siemens UGS, Sirius and SQL, MS Office, MS Project

 

Project Manager & Senior Systems Engineer

As project manager, built the new business model based on Operational Performance Through Integrated Common Systems.  Responsible for the financial and operational requirements of the ERP implementation project and deliverables.  Project Manager for the Conference Room Pilot finance and manufacturing teams.

•          Launched the rapid systems development environment that reduced overall application development team lead-time by 40% while increasing overall quality with less corrective rework.

•          Managed a staff of 15 system engineers responsible for creation and support of ERP, EDI and barcode multi-platform systems for 25 plants. Negotiated priorities, commitments and solutions with internal customers project launch teams.

•          Created the Divisional IT Help Desk integrated with the corporate Customer Service System giving internal customers a single point of contact for all application and systems support needs.

•          Designed and launched an Advanced Data Replication System to support the centralized data model.  ADR has proven to improve the overall integrity of data and key performance indicators.

•          Delivered system replacement and upgrades to meet Year 2000 challenges, built a new automotive business model that combined several disparate manufacturing systems to run the business well into the new millennium.  The Conference Room Pilot team was best prepared to systematically launch the pilot plant as planned on the original launch schedule.  Also received an enterprise achievement award for this accomplishment.

•          Transitioned sales, design engineering and tool program management systems to the ERP platform.

•          Built the Customer Service Help Desk process with performance increases that reduced service lead-time by 50%.

Environment: QAD MFG/PRO, Progress4GL, HPUX-11UNIX, Citrix, Progress 4GL, WebSpeed, Progress RoundTable, AS400, Oracle, Novel Netware, SQL, VAX/VMS, COBOL, VAX All-in-One, VAX Rdb, VAX DBMS, Datatrieve, MS Office and MS Project

 

EDUCATION

 

Bachelor of Business Administration in Operations Research and Information Systems

Eastern Michigan University - Ypsilanti, MI