
Mamta Ladia
- Senior Project Manager
- San Jose, CA
- Member Since May 06, 2023
Mamta Ladia |
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PROFILE
⇨ Project Delivery Executive (Project Management Office) advising Senior Manager and Director of IT and program stakeholders on end-to-end project/program management including vendor/product selection, IT transformation strategy, ERP package selection, project/program budget & estimates, work plans, staffing, change control, business migration, managing stakeholder expectations and the overall project.
⇨ Over 10+ years of project implementation / support & maintenance / upgrade experience covering program management, project management, governance, solution architecture with standard & custom applications and business solutions on.
⇨ Responsible for Managing Resources per Client requirement, Liaise with Client to seek feedback on deliverables, weekly meeting with Client addressing account level issues, ensuring delivery of Contractual commitment, Technical requirements, Proposals, Executive presentations in the various key initiatives taken up by Infosys as a part of IT Process transformation.
⇨ Around 15 years of overall IT experience with project management, project lead, Technology lead consultant, solution architect and involved in RFPs and delivery of Fixed Price as well as Time & Material projects in Infosys Limited between 2001 and 2014 & in Wipro Limited from 2015-16.
SKILLS
· Expert in waterfall project management methodologies and agile methodologies.
· Proficient in generating project budgets and execution plans
· Proven abilities to complete the projects within the specified time and budget
· Skilled in strategic planning and risk management
· Expert in articulation of high-level projects
· Fluent communication skills and ability to understand client requirements accurately
· Experienced in team management and providing necessary trainings whenever required
· Adept at leading/managing cross-functional programs.
· Capable of leading high performing teams under tough deadlines, to meet expectations of multiple customers.
· Service orientation – “People person” and a team player.
· Actively involved in Project Governance, Vendor Management, Pre-Sales and Recruitments
Project Manager, Wipro Limited ( Mar’15- Aug’16)
Project: Upgrade Projects ( technical) Apple Inc., USA
⇨ Successfully led and managed the development, testing and cutover of Support Pack upgrades and EHP upgrade for SAP systems. This involved close coordination with multiple teams, development teams and business users.
⇨ Collaborated with management teams to deliver assigned programs – Developed group and individual timelines, assessed/identified potential bottlenecks in each project/program process
⇨ Directed the recruitment process of key employees and the selection of consultants and outsource-vendors.
Senior Project Manager, Infosys Limited (Dec’09 - Feb’14 )
Project: PM for Technical Projects Apple Inc. ,USA
Contribution:
⇨ Responsible for the delivery, day to day operations, escalation management and growth of close to 4 million dollar project with 50+ consultants working across geographies (America, Europe, APAC, India).
⇨ Ensured highest customer satisfaction levels for majority of clients with collaborative customer relationship building.
⇨ Increased the team expertise levels by appointing specific subject matter experts
⇨ Conducted several successful workshops for health check review to assess system performance, bottlenecks and improvement opportunities of SAP as well as non-SAP systems with SAP and 3rd party vendors.
⇨ Evaluated and recommended specific tools and products to the client to enhance the supportability of applications and support experience of users.
⇨ Involved in the planning and execution of extensive scalability testing to assess system limits and performance by performing linear and cross loading testing in preparation of high volume periods where system load is at peak.
⇨ Engage with Senior Managers and Directors to discuss overall progress of account discuss issues / risks and address any escalations reported.
⇨ Responsible for creation of SOWs, staffing, invoicing and budgeting for the entire track.
⇨ Developed schedules, milestones, resource requirements and staffing plans to achieve deliverables
⇨ Allocated tasks among team members and assesses team progress toward objectives
⇨ Monitored progress, recognized and helped resolve technical problems
⇨ Served as the primary point of contact with client management
⇨ Provided regular status reports and briefings
⇨ Manage the project resources, including customer and contractor as required.
⇨ Overall hands on manager for designated project.
Project Manager (Jan’09 – Dec’09)
Project: Implementation of SAP SD TYCO , USA
⇨ Led project planning and developed client specific SAP implementation strategy.
⇨ Led blueprint approach including business requirements gathering, SAP fit gap analysis, RICEF inventory creation, solution design and project estimations
⇨ Revised solution architecture and also provided implementation and project delivery guidance.
⇨ Evaluated existing application capabilities against revised processes and identified application data, process, and integration weaknesses.
⇨ Verify project deliverables for completeness and quality. Managed testing and deployment phase.
⇨ Defined Test Cases, Scripting of test case scenarios and performed End-To-End Testing.
⇨ Participated in end user Training and Testing.
⇨ Assured recognition of project changes and execution of related change control procedures
⇨ Managing Budget, Forecast monthly cost plans and Financial Accrual.
⇨ Managing stakeholders including VP and Executive level (Holding Steering Committees)
Project Manager (Aug’07 – Dec’08)
Project: Consolidate data from various non-sap systems to SAP system Intel
⇨ Managed a team of close to 15 consultants
⇨ Created and managed execution of sub-project as per project plan covering blueprint, realization, testing and cutover phases.
⇨ Carried out detailed As-Is analysis of existing business processes and requirements of client.
⇨ Worked with multi-team to close on requirements and later helped with converting the business requirements to the techno-Functional specifications for the implementation of PP module on SAP
⇨ Led project leadership to ensure high quality business requirements for this custom built SAP functionality.
⇨ Developed To-Be process and mapped business requirement to interface solution. Did an extensive gap analysis to identify custom requirements for the client.
⇨ Developed Proof-of-Concept POC in the development system for master data conversion and the data from multiple interfaces.
⇨ Engage with Senior Managers and Directors to discuss overall progress of account discuss issues / risks and address any escalations reported.
⇨ Responsible for creation of SOWs, staffing, invoicing and budgeting for the entire track.
Project Manager (Feb’07 – Jul’07)
Project: Upgrade from SAP R/3 4.6c to SAP ECC6.0 Hesss Technologies
Contribution:
⇨ Managed a team of close to 10 consultants.
⇨ Documented and prepared the Gap Analysis for the project.
⇨ Managed the project deliverables including Project Charter, Functional Design Documents, Timelines and coordinated with all technical as well as functional teams.
⇨ Provided regular status reports to all stake holders and managed any escalations or risks in the project
⇨ Responsible for on time delivery of the by the offshore team & ensure all the requirements are met for the project
⇨ Responsible for implementation of Multi-Resource Scheduler (MRS)
⇨ Defined Test Cases, Scripting of test case scenarios and performed End-To-End Testing
Technical Lead (Jun’04 – Jan’07)
Project: Implementation of DRM, technical upgrade from SAP 4.6C to SAP 4.7 and enhancement & support project Analog Devices
Contribution:
⇨ Managed a team of close to 5-10 consultants.
⇨ Managed the project deliverables including Project Charter, Functional Design Documents, Timelines and coordinated with all technical as well as functional teams.
⇨ Worked on implementation of DRM (Distributor-reseller – management module)
⇨ Documented and prepared the flow charts for the As-Is Process
⇨ Performed RICEF enhancements by implementing several user exits within SAP SD and MM modules.
⇨ Developed custom ABAP reports to adjust the material master and perform the bill of material explosion and also resolve multi-component FERTS and HAWA materials.
⇨ Enhanced the standard delivered background jobs for report generations for products and packages
⇨ Responsible for technical upgrade from SAP 4.6C to SAP 4.7
⇨ Created functional specification and technical designs for RICEF objects.
⇨ Successfully managed the project at CMMI Level 5
⇨ Assisted client for production support, enhancements, design, and development for SAP R/3 4.7
⇨ Provided regular status reports to all stake holders and managed any escalations or risks in the project
⇨ Defined Test Cases, Scripting of test case scenarios and performed End-To-End Testing
Technical Lead, Infosys Limited (Dec’03 – May’04)
Project: Upgrade to SAP4.7 from SAP 4.0 and multiple SAP global rollout DHL Technologies
Contribution:
⇨ Managed a team of close to 15-20 consultants.
⇨ Defined RICE (Reports, Interfaces, Conversion and Enhancements) requirements.
⇨ Responsible for development of business critical interfaces between SAP R/3 and non-sap Systems
⇨ Assisted in global rollout of SAP implementation in Latin America, USA, Europe and APAC regions
⇨ Defined Test Cases, Scripting of test case scenarios and performed End-To-End Testing
ABAP Consultant, Infosys Limited (Aug’03- Dec’03)
Project: Rollout of SAP-AFS Adidas
Contribution:
⇨ Created several functional and technical specification documents including Interface Requirements Documents based on the Business Requirements Documents
⇨ Responsible for development of business critical interfaces between SAP R/3 and Warehouse Management Systems
Module Lead, Infosys Limited (Aug’01 – Jul’03)
Project : Development of web-based tool “Access Visa Card” for a Networking Company USA based Company
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Contribution:
⇨ Created High Level and Detail Level Design documents based on business
⇨ Developed end to end access visa module and later played the role of a module lead
ACADEMIC CREDENTIALS
⇨ B.Tech in Chemical Technology, Nagpur University, India, 1999.
⇨ M.E. in Chemical Engineering, M.S.U, Vadodara, India, 2003.