Candidates About

SUMMARY

●  10 years of experience in U.S implementing IT strategy & business solutions in cross functional environment with Project Management and Leadership in Digital Marketing Services, Insurance, Pharmaceuticals Financial Services, Human Resources, E-Commerce, e-Business Suite, Performance, Delivery Management, Program / Product Development industries with emphasis on IT Project Management, Program & Delivery Management, IT Developments, Quality Assurance, Business Analysis and Business Process Management.

●  Over last 10 years I had opportunity to grow-up and manage multiple projects with client operations worth $15 million accumulatively with team size of minimum 15-21 resources of various skills across the board. Over the last 5 years, I have individually managed, worked, coordinated and supported least 15-20 software vendors, 3rd party product owners, least 5 major corporate BPO Units, Worked as Offshore Operations Delivery Manager for Clients-offshore BPO Units namely Wipro, Genpact, MGL Americas, 3i Infotech.

●  Overall with 15 yrs. of experience both U.S. and International countries developed Integrated Business Application Process, Process Modeling practices, Solution Design & Application Frameworks to develop clear delineation of boundaries between business and IT ownership.

●  My core values would include integrity, respect for people, transparency and to be client-focused.

 

EXPERTISE

 

✓       Capital Budgeting / Demand Management

✓       Business Relations / Lead Portfolio Presentations

✓       Project Management / Change Management

✓       Project Leadership / Product Development

✓       Operations Management / Delivery Lead

✓       Enterprise Architecture / Solutions Design

✓       Business Analysis / Functional Architecture

✓       Systems Integration / Application Design

✓       Data Modeling, Programming, Coding, Scripting Events & Rules

 

CERTIFICATION

 

Certified Scrum Master License. No. 101649., SCRUMstudy - Accreditation Body for Scrum and Agile		TOGAF 8.0 (Reg. No. 33175) ..., The Open Group Architecture Framework,  Member of Association of Enterprise Architects
Project Management Professional - PMP Certification In-progress Completion Targeted - Jun 2018.		Six Sigma Green Belt & Black Belt (Certificate. Id. 587764, 587816) ..., Six Sigma study – Standard Accreditation Body. PMI Institute Activity Code: PMSSGB,PMSSBB1

 

EDUCATION

-          2005, MBA - Masters in Business Administration – Charles Sturt University, NSW, Australia

-          2001, B.E - Bachelors in Electronics and Communication Engineering, Bharathiyar University, TN, India

-          2000, Advance Diploma in Software Engineering – Aptech Computer Edu, Coimbatore, TN, India

 

 

SKILLSETS

Experience	Scope / Exposure
Project Management	Capital Budgeting, Business relations, CEO reporting, IDEA management, Demand management, process Management, Projects Executions, Change management, Delivery management
Enterprise Architecture Business Analysis	Business Requirements Gathering, Analysis, Systems Design, Process Map, Test Plan, Process Improvement plan, Preparing Functional documents, System Analysis Document, Analyze Business Processes and Workflows, Create Functional Design, Detail / Create Technical Design, Impact Analysis, Architectural Design Document, Software Problem Report Analysis, Data Analysis, Business Intelligence Report – BI.
Modeling Techniques	Use Case, Activity, Sequence, UML Class Diagram, UML Object Diagram, Object Role Model, Logical Role Model, Timing Diagram, Interaction Overview Diagram, System Use Cases, User Interface flow diagrams. Data Modeling, 2nd degree normalization, Polymorphic Data Models.
Testing Techniques	Functional Testing, Integration Testing, End-to-End Testing, Business User Testing.
Methodologies	AGILE, SCRUM, JAD sessions, SDLC, RAD, UML Modeling.
Reporting Tools	XML, D/HTML, Crystal Reports 10, XI/ Web Designer Reports, Jira v3.6.x, BMC Remedy IT Service Management.
Microsoft Tools	MS Visio, MS SharePoint, MS Project, MS Access, MS Office (Word, Excel, Ppt).
Testing Tools	HP Mercury Test Director, SOAPUI, OATS Oracle Application Testing Suite 11g.
Process Modeler Tools	SAP Power Designer 16.5, MS Visio 2013, CA Erwin Data Modeler v8.0, CA Erwin Saphir v 8.0, Savvion BPM Studio/ Server 7.5, Oracle Business Services, WSDL, Oracle BPEL Process Manager, JDeveloper Java UML, Savvion BPM Event Processor, Hyperion BI Brio reports.
Content Management Tools	Dot Net Nuke DNN, Oracle UPK
ERP Tools	Vertex Quantum Sales Tax for JDE E1/ SAP, IBM iSeries, Oracle SOA, Oracle ESB, Oracle UPK, Web services WSDL, REST API, Micro services & XML Custom Programs, JDE EnterpriseOne Modules Customer Registration, rebates / discounts, Accounts receivables in Sales Taxation, Sales Orders, Invoicing, Distribution, Order to Cash Procurement, credit / invoice settlements, Accounts Payables in PO, Invoices, Order to Cash, U.S./CA/PR/India and Global direct and indirect sales tax, Credit Card Vault Design & Security, Invoice Settlements, Credit/Debit collection WorkflowAR Accounts Receivables, Payables processes.
Database	Oracle 12c, MS SQL Server, My-SQL, SQL Tools v3.6, Toad for Oracle v 11.6, IBM iSeries DB2 v7.1.
Language	Core Java, J2EE, SOAP, JDBC, ODBC, WSDL, XML, JavaScript, JSP, C#, VB.Net, Asp.Net, JDeveloper 11gDHTML, CSS, JCL, COBOL, C, C++.
Web Services	IBM WebSphere, Apache Tomcat, Oracle SOA, REST, WSDL, XML, EJB WebLogic, JD Edwards EnterpriseOne / SAP Web Services, JD Edwards EnterpriseOne Business Services BSSV / Business Function BSFN,  NER’s & Interfaces API’s, SAP Business Objects XI Release 2,
IDE	JDeveloper 11gR2, Microsoft Visual Interdev, Visual Studio
OS	Windows 95/98/NT/2000/XP, Windows 2000/2003 Server.

 

 

 

Senior Project Manager

Client Confidential……, Bala Cynwnd, PA                                Jan 2018 – Present

IT Enterprise Application Development & Transformations

 

●   Specializing in IT Capital budgeting, Ideation, Demand, Execution and Operations

●   Process Management and Agile delivery lead at project execution.

●   Plan, Lead, Manage, Direct team, Control Change and Delegate Digital IT technological stream of IT Portfolio operations with on shore and offshore resources and out sources vendors.

●   Created and maintained comprehensive project plans, showing tasks, resources, dependencies and status throughout the life of the project/ program, revising as appropriate to meet changing needs and requirements.

●   Presented projects/ programs statuses to executive leadership and CEO- Partner in the development of key communication to the organization.

●   Continuously providing subject matter expertise to collaborate with IT L2/L3 Leaders on processes and tools used for Program Portfolio Management and Project/ Program Execution.

●   Currently leading and managing multiple projects worth with budgets ranging from $500K to $5M or projects with a high level of complexity such as cross-department stakeholders, or more than one geographic location.

●   Managing, creating reports and handling in-house project budgets, ball-park project costs, vendor estimations, provide financial forecasts, process opportunity reports.

●   Managing, Delegating, Mentoring and Leading daily operations, setup Delivery & Release environment and manage the release exercise.

●   Leading and handling Agile conversion projects with application of software best practices and develop process along with support of engineers to handle application servers and database servers.

●   Serve as change agent, coordinate Agile Teams, use Kanban reporting methods. Identify and implement productivity and quality control improvements. Lead through process improvement like Six Sigma or lean improvement methods.

●   Leading & managing 3rd party vendors in architecture, design, development, testing, debugging, document software components with the delivery of high quality technical solutions.

 

Manager Operations & Delivery

Valeant Pharmaceuticals, Inc., Bridgewater, NJ                     Jan 2017 – Dec 2017

IT Enterprise Digital Services& Transformations            

 

Nature of Job:  Portfolio of Operations, Change, DEVOPS, Delivery & Release management, Production support & IT services engagements, Agency / Vendor communications and offshore Team management.

Operations Worth: $15 Million

Process, Practices & Models: SDLC, DEVOPS, Agile, Stage Gate, Sprints Development

Team Size: 15

 

IT Enterprise Digital Delivery Services

●   Plan, Lead, Manage, Direct team, Control Change and Delegate Digital IT technological stream of DEVOPS operations with on shore and offshore resources and out sources vendors.

●   Responsible for transitioning projects to operations, maintain operational integrity with vendors and work out team strategy & align process with policy regulatory controls

………………………………

 

Business Technology Lead

Educational Testing Service, Princeton, NJ, USA              Mar 2016 – Dec 2016

Product Development Manager & Product Owner

 

Nature of Job:  IT Project Management, New Product Development, Business Technology Liaison.

Project Worth: $6.5 Mil

Practices & Models: SDLC, DEVOPS, Agile, SAFe, Sprints Development

Team Size: 7

 

With profound and expert leadership capabilities participated in ETS product development targeting its current eco system for U.S. Schools serving K12- market from Kindergarten, Grade 1 to Grade 12 for Smarter Balanced Assessment Consortium SBAC dependent public schools that fall within CSS – Common core standards. My contributions to develop in-house product for Test operations management systems including scoring artificial intelligence systems and test delivery engines that would serve the current K-12 educational market as below.

 

Project: Win-sight Management for K12 test assessment systems

●  Lead product development team by requirements gathering, technical analysis, solutions design and transition of business needs into a software production environment. Presented solutions & design patterns to project board members using workflow tools like SAP Power Designer v16.5, Power Point, Excel and ensured delivery of IT solution is on schedule and fully functional.

……………………………………..

 

IT Project Manager

Universal Service Administrative Company, Washington DC, USA         Sep 2015 – Feb 2016          

Business Solutions & Architecture

 

…………………………………….

 

IT Solutions Manager

GlaxoSmithKline, Philadelphia PA, USA                                   Sep 2008 – Aug 2015      

Enterprise Architecture & Solutions Analysis

           

Business Solutions Manager for IT systems integration process and vendor analysis started early 2008 focusing cost cutting principles that may lower overall operating cost of GSK pharmaceuticals IT operations. Worked with Core Business Services CBS and Life Sciences Divisions for NAP (North American Pharma). Worked for Corporate Finance (CF)/ Clinical Product Management for NAP IT Systems (Canadian Consumer Health Care IT and US Pharmaceutical SFS Shared Financial Services).

 

Nature of Job:  IT Project Management, Vendor Analysis & Lead BPO teams, Business Solutions Architecture, IT Roadmap New Product development.

Number of Projects Handled: 8

Role:  Reporting Manager for Offshore Development Teams for Wipro (Bangalore) and Genpact (Hyderabad)

Project Worth: $10-$15 Mil

Practices & Models: DEVOPs, Agile, Scrum, JAD, RAD, and SDLC

Team Size: 21

 

Further GSK enhances its mainframe systems by updating and modifying its current business requirements to suite the merge process. These mainframe systems run on JD Edward system with AS400 service. Various activities involving various business units has lead IT division to perform multiple project activities on mainstream.

 

●  Worked on requirements analysis, workflow analysis and concept analysis on e-Commerce & e-Business Suite projects.

●  Developed business rules, functional and system rules, use cases, user stories and story boards.

●  Responsible for maintaining business process, project metrics & workflows, maintain traceability matrix, conduct JAD Sessions, QA programs, integration testing, IT tools integration, Java / WSDL web-services maintenance, content development, shared process document in SharePoint,

●  Worked in RFP, GAP analysis, and Cost Benefit Analysis, Ballpark estimate and ROI analysis. Created project presentations with MS Word, MS Power Point, project activity tracking. Created project presentations with MS Word, MS Power Point, project activity tracking.

●  Created Functional Requirement Analysis FDD & Framework, SRS (Software Requirement Specifications) and detail design specification DDS / TDD & mapping requirements.

●  Define tools integration process, prepare interface documents, create HLD & LLD (high level & Low level) design documents, Monitor & report project status weekly, conduct technical meetings, coordinate upcoming PMO activities, maintain project schedules, Gantt charting, Promote integration process to production services.

●  Provided recommendations on products & enterprise tools evaluation results to client management.

●  Created functional documents, business rules, Gantt chart, Scheduling project activities, project migration analysis & transformation process. Created field level mapping documents for DB2/ Oracle.

●  Manage system requirements and defects tracking using SharePoint Server.

●  Managed latency, transformed business specifications to IT projects. Worked in JAD Sessions, Data Analysis, Data Modeling, Process Modeling, Business Data Workflows and BPM / Oracle BPEL Workflows & Dashboard. \

●  Created Test Strategy & plan, Test scripts, Iterations, regression, performance and data load testing.

●  Responsible for BMC remedy support and business services, monitor, progress, gather statistics, report stakeholders on project / application performance, project SLA’s.

●  Participated in GSK internal contract employee training modules Privileged Access Management System, IT & Performance Induction program, Project Management Process, ITIL process, GSK Global Records Retention Schedule, Acceptable use of IT Resources.

 

Project 8:  Enterprise Application Interface Servers & Application upgrade

Responsibilities:

……………………….

 

Project 7:  JD Edwards E1 - Credit/ Debit Workflow systems

Responsibilities:

……………………………………..

Project 6:  JD Edwards Sales Order Systems and Credit card ……………………………..

 

IT Application Manager

ASAP | Dell Inc, Chicago IL, USA                                     Jul 2006 – Apr 2008

E-Commerce & Product Development   

 

E-Commerce Order Management System & Dell’s DOMS Integration

With my contributions on excellent leadership, Team management and client coordination, presales presentation skills for ASAP Software Inc, Chicago, IL, USA [Acquired by Dell Inc] to enhances their E-Way E-Commerce system lead to the development of E-Way application where Order management processes played an important role to integrate E-Way and BuyIT, DOMS (Dell Inc, Order Management System) with ASAP E-Commerce. This project started with defining Functional requirements and identifying proper BPM technique to successfully integrate Phoenix and DOMS systems.

 

Budget Projects Worth: $3-$5 Mil

Credited Ratio Returns / Saved: 10-25%, Approx. $500K - $1 Mil

Practices & Models: PCMM Level5, AGILE, SCRUM, JAD, RAD, SDLC

Team Size: 13-21

 

Project 1: Phoenix E-Commerce redesign

●   Initiated and Leaded Business Continuity process, Conduct ROI analysis, Maintain Sarbox-Compliance standards reports for audit purpose, RFP & SLA, Project estimation, planning, monitoring, reporting & change control, Gantt Chart, Manage 5-10 software professionals.

……………………………………………

 

Technology Manager

HR Optima, KL, Malaysia/ Singapore                             Jan 2005 - Jun 2006

IT Systems & Product development

 

Enterprise Architect for Human Resource Information System & Performance Management System

Responsibilities –

Project Costs - $500,000

Project Consultant (Self Entrepreneur)- Responsible to close business deals in product consultation worth $500,000 responsible as Business Architect, Technology Manager, Off shore reporting manager, Managed software development team including Product Developer, Programmer, Product development lead, Delivery Management, Product Engineering and Product Patterning, framework and registration, Competed with competitors, became sole person responsible for IT division and leased their support for 5 yrs. for post-production support.

 

●   Coordinate……………………………..

●   Experience in ABM Analysis, Time Motion Study and Kaizen concepts with respect to the software product, Kaizen methodology & practice & Optimization program, reporting & presentation with project managers. Participated in “Train the Trainer” program and performed verbal & written presentations in each session of the training program. Supported Principle Consultant’s presentations at Malaysian Employers Federation (MEF) best practices & workshop, National Productivity Council (NPC) Malaysia, APEC (Asia Pacific Economic Cooperation) workshop June 2005 conducted in Malaysia.

………………………………………

 

Systems Architect  / Technology Lead                                                                        

GCInfosys Malaysia /Singapore                                                           Feb 2004 - Nov 2004

Project 1: Order Management & E-Procurement System

Systems Architect / Technology Lead                                                 

Fajar Mega Travel & Tours Ltd, Malaysia / Singapore                           Aug 2002 - Jan 2004

Project 1: FMT Office Management System & Finance Management System

Program Development Lead                                                                

Sakthi Sri Infotech Pvt Ltd, India                                                          Jun 2000 - Aug 2002

IT Consultant  

MM Infotech Pvt Ltd, India                                                                   Jun 1998 - Jun 2000