Candidates About

H. Schuyler Collins III

Product Development – Project Management – Business Analysis

·         Slashed studies internal cost by 81% by developing a research tool suite at J.D. Power & Associates.

·         Outlook Amusement’s: Lead CRM tool implementation requiring complex integration with current/legacy systems and new ESP. Analyzed actual vs expected performance of new system against previous promotional tactics to balance  changing customer perception of new promotions

·         Led $7.1M government contract, serving as SCRUM Master and Business Analyst at J.D. Power & Associates.

·         Cut $7,500 in monthly expenditures by migrating office phone network into VoIP system at Outlook Amusements

OUTLOOK AMUSEMENTS ¾ Burbank, CA                                                                                                 2015-2017

Senior Project Manager / Data & Business Analyst

Directed multiple projects, including website development and deployment, application expansions and data analysis; and enhanced customer communication channels to include ‘SMS My Alerts’. Collaborated with cross-functional teams, researching, defining and tracking key performance indicators (KPIs); and identified business problems, proposing and addressing solutions in-line with business objectives. Liaised with internal and external stakeholders, capturing system objectives and requirements; and provided insight on business analysis and technical counterparts.

·      Project Management: Improved contractor resources’ internal scheduling by serving as SCRUM Master and managing mobile application project. Managed websites development and deployment, ensuring compliance and responsiveness to Google search indexing and ranking site requirements. Also served as Scrum Master for DB and telephony teams and as Product manager and Scrum Master for SMS implementation project.

·      Data Analysis: Analyzed customer purchasing and product review data, improving overall user experience and product delivery by creating user profiles and real-time activity views.

·      Systems Migration: Reduced monthly expenditures by $4,400 by migrating office phone network into VoIP system; and generated $2,100 in additional monthly savings by eliminating 119 toll free lines.

·      Data Migration: Spearheaded all stages of SharePoint sites and content migration to Office 365 SharePoint, including workflow process and administration.

·      Product Management: Led CRM tool Optimove implementation, migrating transnational history, legacy segmentation as well as customer attributes/behaviors across three environments, and performing complex troubleshooting. Collaborated with marketing team, reversing use of two legacy systems, ensuring complete data migration.

J.D. POWER & ASSOCIATES ¾ Westlake Village, CA                                                                                  1997-2014

Technical Project Manager / Business Analyst

Managed multiple projects, including server migrations and new client onboarding processes; and architected SharePoint sites for overseas clients. Directed data migration from company website to outside vendor Drupal environment. Oversaw integrated solutions development and validation. Liaised with stakeholders, developing and delivering project progress reports, requirements documentation and presentations.

·      Scrum Master/Business Analysis: Served as SCRUM Master and Business Analyst for $7.1M Veterans Administration contract. Reduced overall IT expenditures by 81% to $3,500 per study by developing research tool suite. Also served both roles in supporting legacy projects through transition

·      Project Management: Led B2B and B2C platform project, facilitating launch of 240+ annual studies representing 80% of total JDPA revenue. Interfaced with client is multiple business verticals authoring SOW’s, responding to RFP’s

·      Web Development: Performed Web Developer duties from 1998 to 2004, serving as Product Owner for company’s first web platform ‘Power Katalyst’ project, supporting multiple key clients and generating $3.5M in annual revenues. Generated $600K in annual revenues by managing Washington Mutual Bank project, tracking application across 17 internal verticals.

BERKLEE COLLEGE OF MUSIC, Boston, Massachusetts

Graduate, Performance Arts Guitar

GUITAR INSTITUTE OF TECHNOLOGY, Hollywood, California

Performance Diploma, Guitar

Certifications

cPrime SCRUM Master & Product Manager Certified | Microsoft Certified VB.Net Developer

Professional Development

Microsoft Visual Studio/DevConnections | Microsoft.Net Development Training

Kepner-Tregoe Project Management Training | Franklin-Cover Time Management Training

VB.NET training at UCLA

Affiliations

L.A. Net Developers Group, Member