Candidates About

WORK EXPERIENCE

INFOR/CIBER – INFOR (Acquired CIBER in February 2017)                                 7/2015 – 11/2017  

Senior Solutions Architect, Finance/ Supply Chain, Sales          

·         Developing creative, robust, scalable, and reusable strategies to support business needs and the team. Cloud and on Premise. Estimates and pricing for services.

·         Providing both strategic and hands-on technical and functional expertise to prospects and clients throughout their sales evaluation and implementation of the products

·         Discussing and articulate solutions directly with client’s executives and team, internal and external tools and requirements.

·         Working closely with Account Executives (AE), Account Managers (AM) and Client Exec to lead pre-sales activities which will include discovery, demo, scoping and presenting optional solutions to prospective and current customers

·         Providing feedback on product (Finance and Supply Chain) features and priorities to the product management and core-engineering team. 365 MS Flow, Team, Dev

·         Proposing business and technical solutions using company products and those of supporting 3rd parties and work with delivery teams and clients to effectively implement solutions.

·         Coaching other team members to develop stronger functional and technical skills for the applications which they are aligned to support.

·         Researching Financial, supply chain management and its impact on operations. Deeping understanding of the analytics valued at the “C” level. Not a technical expert but rather a business expert who can also acquire Infor product functions and how they can improve business operations.

·         Responsible to provide business domain expertise, glean client business objectives during discovery sessions, define project scope of work, use preconfigured estimator tools to define effort, participate in presentations to the client in a sales capacity and assist in the transition from the sales team to the Services Delivery Team upon contract execution.

·         Responsibility for utilizing business expertise to evaluate customer needs and frame the scoping of work to implement the product set the sales team and client select.

SBS Group                                                                                                                             2016

Senior Sales Solutions Architect (Contract)

·         Dynamics ERP, Cloud, hosting, MS partner

·         Creating selling Solutions for Clients and prospects, and Strategist to the Practice. Sales and Services consulting of ERP, cloud architecture hosting Strategy. (GP, CRM cert) Hardware & Software configuration management, Contracts and agreements. Cloud and hosting configuration and datacenters.

·         Responsible for designing solutions and presenting customized business results with Microsoft Dynamics CRM and Office 365, SharePoint, in addition to integrating Power BI, Marketing, Dynamics GP, SL Dynamics AX, Dynamics NAV and related ISV products.

·         Present and demonstrate solutions, and train client and enable successful solution. Azure cloud.

Cogsdale                                                                                                                                 2014 - 2015

Senior Solutions Architect  

·         Microsoft Dynamics ERP, CIS, GIS, CIMM

·         Consistently develop comprehensive competitor knowledge and organize content.

·         (Customer Service Management, Asset Management, Work Management) and relationships

·         Plan & manage a West sales territory for Utility vertical Sales water, gas, sewer for city government clients.

·         Configuring CRM and SharePoint and Outlook Sales Strategy through four key areas: Monitor and run reports in MSCRM and MSGP for user requirements and SharePoint.

·         Plan and configure CRM to prioritize personal sales activities and customer/prospect contact towards achieving agreed business aims, including costs and sales – especially managing personal time and productivity.

·         Present basic software features and functions in congruence to individual customer’s areas of focus and priorities, Manage product/service mix, pricing and margins according to agreed objectives.

·         Plan/carry out/support local marketing activities to agreed budgets and timescales, and integrate personal sales efforts with other organized marketing activities (e.g., product launches, promotions, advertising, conferences and tradeshows).

·         Respond to and follow up on sales inquiries using appropriate methods.

·         Monitor and report on market and competitor activities and provide relevant reports and information.

·         Attention to learn; seek professional growth opportunities; continually embrace techniques regularly presented in the internal SharePoint site

·         Develop and attend training and develop relevant knowledge, techniques, and skills

Perse Systems                                                                                                                       9/2013-7/2014 

Account Executive (Contractor) 

·         Work on Acquiring new Accounts and up consulting selling in existing Account Understand the business Drivers of the target markets and solutions to enhance their business.  

·         Identify Customer pain points and problems and propose appropriate Software solutions where ROI is clear.  CRM and ERP, and Hosting solutions

·         Work with presales team in a Proactive mode in informing Customers about mid-market Software solutions.

·         Responsible for Account Management for prospect opportunities.

Netsmart Technologies                                                                                                           9/2013-1/2014 

Manager of Financial Systems (Contract)

·         Provided administrative support and project management for Finance, operations, HR and Accounting, sales departments’ use of Dynamics GP, CRM, and Salesforce integration, third party applications

·         Validate best integration to the user community on the use of Dynamics CRM and GP 2010 and 2013, Salesforce, Process Data mapping, work Scribe developers for integration.

·         Troubleshoot issues encountered with Dynamics GP, CRM and Salesforce.com, integrations, Revenue recognition. Business requirements, Multiple office locations

·         Support Dynamics GP and CRM reporting requirements at all levels. This includes, but is not limited to,    intrinsic reports (e.g.SmartLists builder, Crystal reports, ), Excel reporting and reporting using SQL Server Reporting Services (SSRS), Management reporter

·         Support the import of data into Dynamics GP from CRM and Salesforce systems and troubleshoot related issues with supply chain and project accounting

·         Recommend process changes and system automation based on the analysis of support requests

·         Document Dynamics GP and CRM related business processes, End user training (Smartlist) builder

·         Customize and extend Dynamics GP software using available and appropriate technologies

Turnkey Technologies                                                                                                            9/2012- 3/2013

Senior Business Consultant (MS GP Contractor)

·         Project Management – organization, leadership, coordination and management of client opportunities: new and existing. Internal CRM projects. Building Knowledge base support integrations

·         Sale/pre-sales analysis and software demonstrations. Manufacturing, CRM, SharePoint admin 

·         Business requirements analysis and documentation into functional requirements, specifications, presentation and/or estimate format, process impact analysis.

·         Domain expertise on Dynamics GP, CRM, Supply Chain and Manufacturing applications as well as key ISV products that support our clients industries workflow analysis, requirements analysis, business process development, implementation management, implementation services, software training & support, systems and process documentation

·         Established account on-going consulting – telephone, email, remote, on-site, etc.

·         Analyze back office processes to identify opportunities for improvement with workflow

·         Gather and understand client functional requirements

·         Perform gap analysis between a client's requirements and the functionality within Microsoft Dynamics GP and CRM

·         Understand the functional capabilities and limitations for out of the box functionality as well as custom code development

·         Train client personnel on the usage and administration of Microsoft Dynamics GP and CRM (functional user training and technical training)

·         Design and integrate business processes and data flows and gaps between GP applications and other client applications. 

·         Develop high level project implementation work plans

·         Manage individual and team budgets and scope of work for projects

ADDITIONAL EXPERIENCE

Focus on the Family - Senior Application Support Administrator (MS Dynamics)

Kelly Services - Business Development Representative/Sales     

·         Client support and process business resource improvement HR. Tools – SalesForce.com, Events marketing, Relationship management.   Sell cross functional services, Kelly Education and Technical Services:

General Dynamics - Associate Network Engineer    US Airforce Contractor                                         

Deloitte & Touché (TIG Group) - Technology Consultant                                                    

·         Business system audit, software configuration and testing, ERP Implementation consulting, Lawson, Oracle, Supply chain, Finance

Senior Systems Engineer, Office 365