Candidates About

 

SELECTED CAREER HIGHLIGHTS

Successfully implemented a new DNA research platform and system (for the livestock industry)

Successfully implemented a complete mobile ecommerce platform and all technology related to support the taxi cab industry in the US (Houston TX, Buffalo NY, Orlando FL, Nashville AZ,  Washington DC)

Implemented first worldwide Pay-As-A-Service and back-office systems platform in Brazil and Mexico, which was completely configurable and flexible for point-of-service devices.

Saved $45M USD in WalMart’s Latin America budget by identifying, leveraging and reusing regional strategies that accelerated the speed to market and brought savings.

Successfully implemented all technology needed to support a new Bank, on time and according to all regulatory requisitions.

Designed and implemented the first Center Of Expertise to manage Walmart World Wide core applications (POS, Inventory, Replenishments).

Reduced costs by 40% by stabilizing and improving VeriFone’s Mexico operations.

PROFESSIONAL EXPERIENCE

CIO              2016 – Present

·          Design and implement multi-year IT Strategy

·          Design and implement main data center and infrastructure to support mission critical systems / DRP

·          Design new Genetics/DNA research platform and systems (High Performance Computing)

·          Design IT Organization

·          Definition of the IT Program Portfolio, reach agreements and prioritization with all business areas

·          Telecommunications network to integrate 24 facilities in the United States and 16 more world wide

·          Design new ecommerce strategy and supporting platform

·          Optimize entire value chain through Business Process Management and additional automation (RFID + Barcode)

·          Responsible for the Digital Marketing Strategy

·          Prepare and manage IT budget

·          Responsible for IT operations and support in 40 locations (laboratories and facilities) besides headquarters, 24 of them outside the US

 

PROFESSIONAL EXPERIENCE Continued

CTO              2014 – 2016

·          Design the complete IT architecture for the in taxi-cab technology (Payment kiosk, front-seat device, taximeters, dispatch systems, communications, security, in cab network and protocol)

·          Design hardware for the payment kiosk and select the vendor to manufacture it

·          Design and implement software for the payment kiosk and front-seat device

·          Design and implement internal and back-office architecture (back-office systems, datacenter, server technology, DRP, BCP, etc.).

·          Select and hire the IT Team  as well as IT Vendors

·          Manage all back-office and administrative IT for the whole group (three companies)

·          Prepare and manage IT budget

CTO              2012 – 2014

·          Championed and initiated first Pay-As-A-Service project in Mexico and Brazil, encompassing solution definition, sell, and implementation. This represents first world wide effort to complement traditional business model (hardware selling) with services

·          Ensure IT infrastructure provides support and accurate and current information to assist with decision making, resource deployment and establishment of business priorities.

·          Oversee technological platform comprising of core business systems such as POS, terminals and transactional switches, as well as systems that support back-office functions.

·          Manage engineering and lead business operations in Customer Care, Call Center, Account Managers, Field Services, On-boarding, Up / Cross Sell,  and Tech Support in order to deliver products / services to market.

·          Designed and implemented regional platform, which includes new transaction processing switch and mobile POS that simultaneously serves Mexico, Brazil and Uruguay with potential of adding additional countries.

·          Managed first worldwide implementation of back office systems platform in Brazil and Mexico with new software platform completely configurable and flexible for POS devices.

·          Designed and implemented operations area for Brazil; designed and implemented Information Technology and Operations for the Latin America / Caribbean organization.

·          Integrated and prioritized IT regional project portfolio, leveraging resources and knowledge within the region.

·          Stabilized and improved Mexico operations, which led to a 40% cost reduction.

 

Solutions Delivery Regional Director  2010 – 2012

·       Led delivery of IT solutions for a 9 country region in order to support Latin America business overall strategic goal achievement.

·       Identified business needs and market trends in order to propose IT solutions that represented a competitive advantage for the business.

·   Implemented first worldwide process to decentralize expertise on core systems from corporate headquarters to the Latin America region.

·       Identified, leveraged and reused regional strategies that accelerated the speed to market and secured savings of $45M USD in the regional budget.

·       Delivered projects on time within budget 95% of the time for Top projects and 90% of the time for all projects.

Consulting Director – IT Strategy, 2008 – 2010

·       Established IT consulting services to support Deloitte`s industries and CIO Advisory Services practice; developed, designed and built practice, from frameworks and processes to the organization and team.

·       Analyzed IT areas to understand  current problems, opportunities, strengths, and operations and defined solutions to specific problems, and where needed, a complete IT strategy.

 

 

·   PROFESSIONAL EXPERIENCE Continued

 

 

·       As WalMart Bank Interim CIO, oversaw start up of the bank; helped to develop IT strategy, designed and constructed IT organization, design and integrated the IT architecture, including applications, infrastructure and telecommunications in order to certify the bank with the Mexican financial authorities.

·       As Interim CIO for Actinver, stabilized operations, prepared system for fund operations and managed the cutover and migration; prepared company systems to support growth and new business challenges.

·       Lead the PeopleSoft implementation for the largest brewer company in Mexico

·       Generated consistent sales and organic growth for practice, achieving financial targets for FY2008 & 2009.

·       Responsible for the IT consulting services team for Financial Sector. Design and built IT strategies and solutions to support / complement the business strategies and diagnostics from the industry partner.

·       Supported financial sector clients with any IT related need / problem, for example assessed IT organization of one of top-three Mexican banks and stabilized operations of one of largest Mexican financial institutions.

·       Performed processes and technology design, followed by construction, that supported the collection area of an important financial institution.

Strategic Consultant Services Director  2004 – 2006

·       Designed, built and led the strategic consultant services practice for North Latin America, mainly encompassing Mexico, Costa Rica, Puerto Rico and Colombia; handled the first consulting and integration project for Unisys Mexico.

·       Responsible for the entire practice, corporate alignment, commercial strategy, , collaboration agreements, and overall budget.

·       Instituted a fraud prevention strategy for Mexican main bank, which was first such strategy in Latin America Surpassed financial targets for 2005 & solid pipeline for 2006.

·       Restructured the insurance industry.

 

 

Operations Director, Financial and Telecom Sectors, 2000 – 2004 .

·       Led and managed the second largest practice for EDS as a self-contained business with overall responsibility from services portfolio, commercial strategies, organization definition to sales, operations and delivery, and complete P&L and financial process.

·       Responsible for Mexicana Airlines account (120 resources)

·       Responsible for 13 clients and approximately 200 resources for North Latin America.

·       Achieved main targets in Revenue, Profit Margin and Client Satisfaction from 2000 to 2003; surpassed new contract signature for last year representing $22M USD, and increased client satisfaction 2 consecutive years.

Account Operations Manager, Financial Sector, 1997 – 1999 

·       Oversaw management and operations for top clients in financial sector; ensured client satisfaction through proper delivery of committed projects.

·       Become the number 1 provider for the second largest Mexican bank.

·       Achieved accounts revenue and profit targets for 1998 and 1999.

Supervisor, 1995 – 1997 

Account Operations Manager, Financial Sector, 1997 – 1999

·       Handled IT assessments and architecture design as IT Strategic Consultant, renovating the technological process for the BROU, the biggest bank in Uruguay.

·       Responsible for the “Apoyos y Servicios a la Comercialización Agropecuaria (ASERCA) project as  Interim CIO for the government dependency responsible for the project in an outsourcing scheme.

 

 

PROFESSIONAL EXPERIENCE Continued

 

Lead Consultant Sr., 1994 – 1995

Lead Consultant, 1993

·       As Team Leader and Technical Unix+Oracle+C Expert, automated all process of the Instituto Federal Electoral (IFE); at the time the biggest and more complex Oracle Database in Latin America.

 

Sr. Software Developer (C++, Oracle, Unix), Financial Sector, 1988 – 1992

PMP agile

 

 

 

 

 

 

EDUCATION

MBA, General Management, Instituto Tecnologico Autonomo de Mexico (ITAM), Mexico City, Mexico

 

BS, Computer Science, Engineering School, UNAM, Mexico City, Mexico; graduated with honors

 

 

 

certifications

ITIL Foundations

COBIT v5.0