Candidates About

Richard Simmons

Summary of Skills:

OS: Windows(XP-W10) (Server 2008-2012), Linux (CentOS, Mint),

Platforms: VMWare ESXi or Visor, Hyper-V, KVM, Citrix, MS Exchange, 

Applications: Active Directory, Samba, Citrix Director, Vcenter, Microsoft suites 2003/ O365, AntiVirus(Micros, Sophos), OU Permissions,

Backup: Windows Backup, Acronis, Aomei, Avamar

Ticketing: SpiceWorks, RightNow, BMM, Remedy,

Databases:  MS Sql 2008, MySql 5.0, Knowledge of Raids and SCSI,

Languages: HTML, SQL, Bash, PowerShell, VB,

Networking: TCP/IP, OSI, Network Topology, Wireless, DNS, DHCP, IP Scope, Cisco IOS, Juniper Junos, SonicWall SonicOS, Fortinet FortiOS, RDP, VNC, VPN,  

Remote: Bomgar, TeamViewer, DamWare, GoToMyPc, LogMeIn,

Hardware: Dell, HP, Lenovo, Lexmark, Macintosh, iPhone, iPad, Raspberry Pi, NAS Storage, Point o Sales kiosk,

WORK EXPERIENCE:

Server Administrator                                                                       May 2017 – November 2017

Agio Technology - Norman, OK                                                                                    

Managed Users acconts, printers, applications, Email and file permissions in Windows and Linux. Troubleshoot and maintained system infrastructure and workstation configurations.

Strong analytical skills; able to work with technicians from various engineering disciplines to troubleshoot complex system/user-level issues.

Served as company liaison for customers on administrative and technical matters.

Troubleshoot via phone, remote assist on computers, printers, scanners and laptops.

Perform preventative maintenance on desktop computers, printers, scanners, and laptops remotely.

Desktop Engineer                                                                          August 2016 – February 2017

EST Engineering Inc – Norman, OK

Managed over 200 user Accounts across Windows AD, Exchange, Lync, and Avaya.

Identified and Troubleshot Bentley and Autodesk products.

Assisted in the development, troubleshooting and maintenance of the infrastructure and workstation configurations.

Provided systems administration support for Windows workstation upgrades, backup and disaster recovery monitoring, security administration.

Perform system backups and recovery procedures, closely following SOPs to ensure system security

IT Technician                                                                                      June 2015 – August 2016

M3 Technology Solutions LLC – Norman, OK

Managed and integrated, Windows Point of Sales into Casino management software.

Assisted in electro/mechanical and electronic assembly/PCB failure analysis.

Maintained internal /external terminals including backups and network traffic management.

Monitored night-batch job process, documented errors, performed user account maintenance and troubleshot network issues.

Developed scripts to automate network/system administrative tasks and application deployments on Casino workstations and remote casino redemption terminals.

IT Field Technician                                                                                   May 2014 June 2015

CompuCom Systems Inc – Oklahoma City, OK

Diagnosed and performed service, repair and/or installation of hardware, software, switches, routers, UPS, access points, End Point computers, Point of Sale equipment, and Printers.

Application Administration experience with Enterprise systems such as Oracle, SAP, MS Exchange. Serves as company liaison with customer on administrative and technical matters.

Manual dexterity sufficient to operate a computer keyboard, mouse, hand and power tools, and to handle other heavy computer components.

Windows Migration Technician                                          September 2012 – September 2013

Teleflora Managed services – Oklahoma City, OK

Used Windows Operating System technical knowledge to solve complex business requirements.

A subject matter expert in the process of migrating Floral systems to the desired operating system.

Used consulting skills to understand client’s business needs, developed technical solutions, migrated workflow plans and worked with multiple teams to accomplish multiple project deliverables.

consulted, designed, tested, implemented, and managed computer compatibility requirements into a new or existing infrastructure.

Integrated custom software components into the client’s floral environment and provide third level production infrastructure support.

EDUCATION:

  ITT-Tech

  B.S. Information Technology       2015 - 2016
  Kaplan University   
  B.S. Information Technology          2017- Present

CERTIFICATIONS:

A+ CompTIA Certified

Microsoft Certified Professional
Microsoft Certified Solutions Associate

(Cloud Platform & Infrastructure)

  Bilingual – English/Spanish