
Alfred Gonzalez
- Service Logistics Planner
- San Jose, CA
- Member Since Apr 04, 2023
Alfred Gonzalez
Summary of Qualifications
My successes are built on 19 years of heightened responsibilities and numerous supervisory experiences. Actively adapt to any environment and learn quickly. Very flexible and detail oriented. Exceptional leadership, motivation, organizational, and problem-solving skills. Creative at managing available time and taking full advantage of resources available. Great inter-department communication, while displaying excellent interpersonal skills. Ability to thrive in cross-functional and dynamic environments. Fluent in both English and Spanish.
Professional Experience:
07/15 – Present: Intuitive Surgical
Sunnyvale, Ca. 94086
Service Logistics Planner III – A member of a global Service Logistics team, responsible for planning, scheduling, and monitoring the movement of materials to establish continuity of supply, to ensure spare materials are positioned globally in support of the Repair Center, Field Engineer, and Forward Stocking location material requirements, while also assuming a leadership role in developing and improving internal processes in a continuous improvement efforts.
¨ Establish and maintain appropriate Customer Support Inventory levels.
¨ Manage related FRU planning/forecasting activities in support of World Wide Service Logistics and corresponding forecast/approval process.
¨ Drive daily out-of-stock risk management activities.
¨ Maintain inventory integrity throughout all distribution points.
¨ Recommend mix/max inventory level at Central and Forward Stocking locations.
¨ Monitor inventory level at Central and Forward Stocking location daily to ensure adequate FRU inventory to support the field.
¨ Manage recurring inventory audit process and compliance with Sarbanes Oxley audit controls.
¨ Manage part request fulfillment infrastructure to ensure customer satisfaction levels are maintained at the highest possible levels (i.e. user request, order management, warehousing management, distribution services).
¨ Collaborate with depot repair service providers (internal/external) and Quality & Regulatory Affairs department to ensure quality standards and optimal cycle times are achieved and maintained.
¨ Coordinate disposition of non-conforming materials.
¨ Manage service spares obsolescence programs to ensure effective replacement path solutions.
¨ Manage cycle count program and recommend procedures and policy to reduce variances and cycle time.
¨ Support approved ISI Distributors who perform technical services on ISI manufactured products.
¨ Structure and maintain BOMs and related pricing for required service spares and other materials to support Distributor servicing activity.
¨ Provide business tools and training to facilitate Distributor communications related to servicing activities.
¨ Actively participate on cross-functional teams as a CSG representative to drive department needs.
¨ Develop and maintain effective measurements to monitor progress and evaluate opportunities for improvement.
¨ Develop and implement innovative supply chain processes to enhance operational efficiency and effectiveness.
¨ Maintain department operating procedures (DOPs) and work instructions. Perform other projects or duties that may be assigned.
09/13 – 07/15: BD (Becton Dickenson) Biosciences
San Jose, Ca. 95131
Service Logistics Planner/Analyst – A member of a global Service Logistics team, responsible for planning, scheduling, and monitoring the movement of material in support of the global Repair Center, while also supporting inbound, outbound, and reverse logistics data analysis and supply chain initiatives.
¨ Maintain and change material master as required by business needs.
¨ Participant in ECO (Engineering Change Order) meetings and deliver on action items.
¨ Create Repair Center Production Plan for Service Technicians to execute.
¨ Responsible for departmental metrics and reporting.
¨ Facilitate monthly inventory optimization meetings.
¨ Facilitate weekly material backorder meetings.
¨ Responsible for material replenishment of Global Repair Center and FSL’s (Forward Stocking Locations).
¨ Monitor FSE (Field Service Eng.) inventory and material usage for optimizing trunk stock inventory.
¨ Assist in the design of reports intended to monitor and/or improve inventory management efficiency.
¨ Assist Field Operations and Customer Technical Support as required for research activities.
¨ Experience with ECC (SAP) 6.0
07/11 – 09/13: Oracle Corp.
Redwood City, Ca. 94065
Supply Chain Analyst 4/Material Supply Mgr – A member of a Supply Chain Execution team responsible for planning, scheduling, and monitoring the movement of materials through the production cycle to determine material purchases, while coordinating the in-feed of material through various domestic and international efforts, in a non-routine and very complex supply chain environment.
¨ Obtains materials using engineering and production schedules for continuity of material.
¨ Ensure material standards are met and non-conformance or variances are approved and/or minimized.
¨ Gather quotations and examine bids for second sourcing of material.
¨ Monitor cost, schedule and scope of assigned subcontracts to assure best quality and value.
¨ Collect and analyze supplier supply demand reports to identify gaps.
¨ Frequent material shortage meetings with internal mgmt and external suppliers toward material gap resolution.
¨ Responsible for the coaching, mentoring, and development of 6 Oracle buyers.
¨ Facilitate daily Production meetings with supplier.
¨ Create supply demand reports for management review.
¨ Assist in managing material in-feed from China with respect to air versus ocean shipments.
¨ Attend material allocation meetings when applicable.
¨ Report and coordinate customer order reschedules due to material shortages and/or production test failures.
05/10 – 05/11: Contractor at Cisco Systems, Inc.
San Jose, Ca. 95134
MOCM (Manufacturing Operations Commodity Mgr) – A member of a Memory Commodity Mgmt team facilitating the resolution of component shortages and gaps within supply & demand reporting to ensure continuity of material, while working collaboratively with Supply Operations, MPAs (Manufacturing Partners), GSM (Global Supplier Management), including domestic and international suppliers.
¨ Drive CT2R (Cycle Time to Replenishment) governance with suppliers.
¨ Collect and analyze MPAs supply demand reports to identify gaps.
¨ Collaborate with Global Suppliers for gap resolution within MPAs supply demand reporting.
¨ Continuous interaction with PM for supply/demand gap resolution.
¨ Contact manufacturers of raw component for availability of material.
¨ Expedite material from raw component stage to final programmable product.
¨ Assist with the alignment of supplier PO’s to MPAs supply demand reporting.
¨ When applicable, search distribution channels for approved suppliers.
¨ Report status at daily Executive Production Calls.
¨ Constant interaction with Managers, Directors, and Global Supplier Management.
¨ Facilitate meetings using WebEx online collaborative applications.
¨ Knowledge of Supply Chain Management tools such as Kinaxis, netComponents, and InBiz.
02/09 – 05/10: Novellus Systems Inc.
San Jose, Ca. 95131
Supply Chain Analyst – A member of a Commodity Strategy team responsible for executing the company’s strategic plan for acquisition and sustainability of material, while coordinating activities with cross functional teams such as manufacturing engineering, business unit engineering, production purchasing, and supply quality engineering.
¨ Data Mining and Analysis
¨ Cost Reduction Strategies with respect to industry market, supplier optimization, capacity, availability, capability, and lead times.
¨ Risk Mitigation Strategies with respect to financial viability of suppliers.
¨ Responsible for acquiring competitive quotations on all First Article material based on commodity strategies.
¨ Initiate and coordinate First Article material activities from inception to production.
¨ Track and provide status of First Article progress of materials to SCM and Business Units.
¨ Escalation of material issues to SCM, Procurement, and Business Unit.
¨ Interpretation of schematics and build of materials (BOM).
¨ Continuous collaboration with suppliers.
02/04 – 02/09: Novellus Systems Inc.
San Jose, Ca. 95131
Inventory Analyst – Responsible for the inventory management and continued improvement of two warehouse operations while supporting three production facilities.
¨ Assisted with maintaining inventory accuracy and inventory levels above 97% for 7 product lines, including R&D, consisting of approximately $41-million.
¨ Coordinated monthly audits with finance for integrity of data.
¨ Conducted daily ABC cycle count analysis reports.
¨ Supported Production, Purchasing, Planning, MRB (material review board), Finance, and Accounts Receivable departments with reconciling and resolving interdepartmental transactional discrepancies.
¨ Tasked with designing the rack layout of a 23,338 sq. ft. warehouse, otherwise known as the hub for worldwide excess inventory.
¨ Administered timely processing of QN (quality notification) transactions for expeditious disposition of quality issues.
¨ Create and expedite PR’s (purchase requisition) for hardware reporting to Production BOM (build of material) and PM (preventative maintenance) ship-along kits.
09/02 – 02/04: Novellus Systems Inc.
San Jose, Ca. 95131
SAP Trainer / Deployment – Assisted with the implementation of an SAP/ERP-R3 information system and provide end-user training to pertinent departmental and cross-functional employees in Ca, Az, & Ore, while also providing post deployment support.
¨ Heavily involved in the requirements gathering, implementation, deployment, monitor, maintenance, and support phases of the SDLC (system development lifecycle) process.
¨ Participated in JAD (joint application design) sessions as an active participant in the design phase of the SDLC process.
¨ Provided input of transactional process flow to the SAP design team for the development of DFD’s (data flow diagram).
¨ Assisted with the integration and testing using a sand box-prototype environment.
¨ Facilitated system deployment, including end-user training to employees at campuses in San Jose, Ca; Tualatin, Ore; Chandler, Az.
¨ Evaluate trainers to guarantee they are prepared to deliver effective training in support of internal processes.
¨ Primary point of contact for materials management SAP related questions.
¨ Acted as SAP consultant to Purchasing, Planning, Production, and MRB (material review board).
¨ Revised departmental ISO procedures to reflect SAP processes and procedures.
¨ Provided continuous support with reporting system inefficiencies to the SAP configuration team.
¨ Collaborate with technical team to determine appropriate course content and meet all project milestones and deadlines.
¨ Gathered feedback from end-users for potential system modifications.
¨ Provided training to employees for any system modifications.
07/97 – 06/02: Flextronics International
San Jose, Ca 95131
Materials Supervisor – Responsible for the material management and continued improvement of a warehouse operation totaling 35 employees working 3 shifts, while supporting 5 PCBA (printed circuit board assembly) production facilities.
¨ Analyzed data and reconciled inventory variances.
¨ Warehouse liaison for Planning, Purchasing, Production, and Inventory Control departments.
¨ Knowledge of Baan and Oracle information systems.
¨ Maintained Kan-Ban levels to ensure on time delivery of components to Production.
¨ Daily Production meetings with Planning and Production managers.
¨ Responsible for the line support of three manufacturing-production facilities.
¨ Generate kit shortage reports for purchasing.
¨ Proficient at identifying and the safe handling of electrical components. (IC’s, Cap’s, Res, etc.)
¨ Improved Cycle Count program by reinforcing company procedures.
¨ Assisted management with back-flushing discrepancies.
¨ Managed off-site inventory of finished goods.
¨ Responsible for the tape and reel of parts.
¨ Managed the delivery time of parts to four facilities.
¨ Overseen the shipping, receiving, and kiting departments.
05/93 – 07/97: Technology Distribution Systems
San Jose, Ca 95131
Logistics Associate – Responsible for the management and continued improvement of a warehouse operation totaling 12 employees, including a 103,000 sqft facility supporting a 6 part multifaceted operation. Operations include a 3rd party distribution and storage warehouse with guaranteed 2 hour delivery times, an active Mayflower interstate and local shipping dock, trade show storage and repair, truck brokerage, and air freight overnight operations.
¨ Assisted in the operation of a bar-coded distribution center with 40,000 feet of floor storage, over 6,000 pallet positions, and 10,000 small part bin locations. A mixture of full pallet, pick and pull, kiting orders, and client RMA returns.
¨ Directly responsible for the quality checks of over 1,000 transactions per month. 100% inventory accountability for 115 different storage/distribution clients. 70% of stock fast moving or just in time parts. Kitted parts on site for client convenience and combined deliveries.
¨ Creative at Keeping inventory accurate and employees motivated while seasonal product flow demands warehouse stay 20 to 30% over normal storage capacity.
¨ Interface heavily with clients and vendors.
03/89-05/93: R&S Distribution
San Jose, Ca 95131
Warehouse Lead/OS&D Clerk - Responsible for the professional development of six warehouse employees.
¨ Built team work and constantly train personnel.
¨ Responsible for compiling reports to ensure all overages, shortages, and damaged goods were reported to warehouse manager
¨ Assisted in all entry-level hiring and initial training programs.
¨ Initiated cycle counts and monthly inventories
¨ Experienced with bar code inventory systems and creating bar code labels.
¨ Proper loading/unloading of trailers/containers for maximum cube for long hauls and local stops.
¨ Heavy UPS, Fed Ex, Airborne, Roadway, using Powership and manual systems.
¨ Responsible for all areas of shipping and receiving.
¨ Performed dock reports and OS&D reports for freight status
¨ Tracked and solved problem orders.
Education
¨ Bachelor of Sciences, Information Systems – June, 2009.
University of Phoenix, San Jose, Ca.