Candidates About

 

Brian a. Gaudet

 

SUMMARY          Extensive experience in desktop computers, servers, data networks (WAN/LAN-Voice/Data,)

                              video conferencing, A/V systems, and internet accesses equipment.  I hold Apple Certifications

                              in Mac OS X through 10.12.x. As a Systems Engineer specializing in Apple computer systems,

                              I’m experienced working in enterprise level environments in the areas of system design,

                              imaging, setup, training, documentation, project management and planning. Including Active

                              Directory and Open Directory integration and support. Certified and experienced in the use and

                              engineering of several Mobile Device Management (MDM) systems, including, MobileIron,

                              JAMF Pro (CCT 200/CCA 300), MaaS360, AirWatch, and Apple Computer configuration

                              applications for iOS and Mac OS X.

 

HIGHLIGHTS

                              As an Apple / JAMF Engineer, provided technical and product specific support to customers

                              and sales/account reps for small to large enterprise companies utilizing Apple systems and

                              servers, JAMF engineering, AD/OD integration assistance, and configuration recommendations

                              for mobile device management systems. This included remote and on-site set up, troubleshooting,

                              training, and support.

 

                              Designed and installed new systems and upgraded current production systems (Server and desktop

                              imaging, power requirements, network, storage architecture-fiber.) Scheduled and preformed

                              preventative maintenance and updates to Apple Servers and attached storage systems.  Provided

                              project management, design, installation, and support, for the entire Apple enterprise server and

                              storage system for a large publishing company (Apple Xserves, Xserve RAIDs and ADIC tape

                              libraries.) Designed and executed the relocation of a critical data center and all systems.

 

                              Provided Pre/Post-Sales consultative support, supervision, and training for Data and

                              telecommunications products, to customers, and the company sales force in the Eastern US.

 

                              Installed and configured an Apple Xserve, LAN/WAN/Telecom network and video conferencing

                              system between Burlington, MA, USA and an office in Dubai, UAE (on-site install in Dubai, UAE).

                              This required providing training for the company owners and senior management at both locations.

 

                              As a system engineer, provided infrastructure design, strategic planning, computer system

                              utilization planning, and desktop support to companies in the Boston area (Macintosh and Windows).

                              This included integrating Apple Macintosh systems with both Open Directory and Active Directory

                              Systems and Exchange.

 

                              Managed a Desktop Support group at a Boston area biotech - I.T. Administrator

 

                              In Education, provided systems engineering in support of Apple Computers to schools (K-12 and

                              higher Ed) in the New England area. I provided, project management, network design, equipment

                              and software recommendations, and training to the staff and faculty.

                             

                              Managed and supported a Telecom and Data network to five corporate sites in the Boston, MA area.

                             

                              Designed cable plans for new construction projects (voice/data) from design to build out.

 

                              Managed the Northeast Region, as a Telecom/Data Field Support engineer. LAN/WAN.

 

                              Previously held a DOD Security clearance (USAF / GTE Government Systems.) (1975-1987)

 

                              Private Pilot / commercial sUAS/UAV (drone) Pilot

 

 

SOFTWARE              

                              Operating Systems

                                    Macintosh (all) - OS X 10.1 through 10.12.x, desktop and Xserve

                                    Windows– client XP, 7, 10.

                              Applications

                                    JAMF Pro - certified (CCT-CCA/300), MobileIron , MaaS360, AirWatch, FileMaker Pro,

                                    Apple server, Apple and Promise RAIDs, XSAN, Novell Netware, Final Cut Pro, Apple

                                    Pro products, Quark, CAD apps, OmniGraffle, Microsoft Office, iCloud/apps, Apple Remote

                                    Desktop, Novell GroupWise, Lotus Notes, MS Office Mac/PC, Outlook, Joomla - CMS Web

                                    development, Apple Open Directory/MS Active Directory. Xcode - iPhone/iPad mobile

                                    Device Management (MDM). Several network monitoring and management applications

                                     (HP Open View, InterMapper.)

 

HARDWARE      

                              Computers - Apple Macintosh (all models and Xserve/Xserve RAID,) Windows PCs, Qlogic

                              Fiber channel switches-certified, BackBone NetVault backup software – certified.

                              Storage systems (RAID / SAN / NAS) - Apple, Promise RAIDs, EMC, ADIC and others.

                              LAN and WAN networking equipment; Ethernet, FDDI, Wireless systems ( 802.11x).

                              Servers / Networks: Apple Server, MS-NT/2K/XP/Win7, and, Novell - (TCP/IP).

                              WAN - T1, Frame Relay, and X.25 Network Interface Equipment. Cisco routers/PIX/2500

                              firewalls, terminal servers, DHCP, DNS, email, web servers, video conferencing equipment.

                              Voice and data telecommunication equipment (PBX.)

                              VLF through UHF Receivers and Transmitters (AM/FM), (voice/data).

                              Digital Video cameras, Pro sound and lighting systems, mixers, mics and Amps

 

Employment Experience - Direct

 

Connection, Inc., Merrimack, NH – Sr. Apple / JAMF Engineer – End Point Mobility Group     12/2010-2/2018     

      Provided engineering and configuration design to customers and the sales force (Subject matter expert). This

      includes support for small to large businesses utilizing Apple systems, servers, Open/Active Directory/LDAP

      integration, system image development/deployment (Apple, Casper/JAMF Pro), Mobile Device Management,

      planning, system configuration, and on-site set up, training and support.

 

Houghton Mifflin Co., Boston, MA - Sr. Apple Systems Engineer - IT                                     9/2004-3/2008

      Provided project management, design, installation, and support, for the entire corporate Apple server and storage

      system (26 Apple Xserves and over 60 terabytes of storage (Xserve RAIDs) and 2 backup tape libraries

      (ADIC)) Designed and installed new systems and upgraded current production systems (power, network,

      storage architecture-fiber.) Scheduled and preformed preventative maintenance and updates to Apple Xserve and

      attached systems. Designed an Apple Xsan storage system and planed the migration of data.

      Designed the relocation and executed the move of a critical data center. Server applications supported; OSX file and

      application servers; FileMaker Pro (3 servers and over 60 databases), Quark, Font Reserve, Cumulus, Joomla CMS,

      PitStop, Distiller, web servers. Created FileMaker databases to manage data center power, inventory, and licenses.

 

UNICOM Microsystems Inc. - Providence, RI                                                                          4/1997-5/1998

      Apple Systems Engineer – Supporting Education Sales Agents (K-12 and Higher Education)

      Supported Education Sales Agents by providing academic computing customers with project management,

      network design, consultation, repair, upgrade, installation, and training.  Created FileMaker Databases to manage

      installation and planning of new projects and consulted with schools to help with their unique FileMaker issues.

      (Apple, Novell, NT) LAN/WAN. (Macintosh / PC)

 

Berklee College Of Music - Boston, MA                                                                                    1996-1997

      Network Administrator - Macintosh/PC

      Manage all file servers and e-mail / remote access systems and email accounts for the college.

           (Apple fileservers, FileMaker Pro servers, Novell, NT, QuickMail)

      ATM Local area network and a T-1 Wide area network.  (Macintosh / PC).

 

 

BOC GASES  - Acton, MA                                                                                                         1994-1996

      Senior Desktop Analyst-N.E. Regional Telecom/Data Network Field Support Engineer

      Planed, coordinated, and managed the installation, upgrade, and operation of Windows desktop systems,

      office telecom equipment, office support systems, desktop and office automation software and business

      applications for all BOC 49 Gases Northeast Regional Field offices. Produced site plans (drawings and

      specifications) and installation instructions for the installation contractors and developed FileMaker databases

      to manage vendor and site management tasks.

 

Eastern Acoustics Works (EAW) - Whitensville, MA                                                               1993 - 1994

      Network/Telecom Administrator

      Provided management, administrative and support services for a multiple server, manufacturing and

      administrative network. I created several FileMaker databases to support inventory control system and

      participated in the selection, personnel training, and installation of an MRP system.

 

RACAL-DATACOM - Boxborough, MA                                                                                  1991-1993

      Pre-Sales Support Specialist  - (Senior)

      As the senior Telecom and LAN/WAN Data network design specialist. Provided Pre/Post-Sales

      support to both customers and the sales force in the Eastern US.  Responsible for producing over

      $5 million in sales per quarter.

 

GTE - Westborough, MA                                                                                                           1981-1991

      Communications Engineer and Instructor (Top Secret security level)

      Operated and maintained three GTE OMNI SIII digital voice and data PBX systems (3,000+ users).

      As part of the facilities department, I designed cable plans for three new office buildings (voice & Data.)

      Developed FileMaker databases to manage the company phone directory and telecom equipment logistics.

      As an instructor, designed and taught digital voice and data communication equipment courses for the

      Air Force. Working with the R&D engineering group, built and debugged prototype communications

      equipment for the U.S. Air Force.

      I held a Top Secret / Secret Security clearance  - (USAF / GTE Government Systems.) (1975-1987)

 

 

MILITARY

 

U. S. A. F. (TAC, SAC, PACAF)                                                                                                  1975-1983

      Airborne Command Post - Communications Specialist (Top Secret security level)

      As part of the aircrew, maintained and operated Airborne Command Post communications equipment

      necessary for the command and control of the Strategic Air Command defense forces in the US.

      I served aboard the National Emergency Airborne Command Post (NEACP.) Preformed depot

      level maintenance on F15, F4, KC/EC135, B52, T37/38,  and UH-1 aircraft communications systems.

      - VLF, LF, HF, VHF, & UHF - AM / FM Receivers and Transmitters.

      - SHF & UHF Satellite Digital Data-Com. Systems.

 

 

EXPERIENCE - Contract

Employment Experience - Contract

 

Strategic Designs (personal consulting business) Millbury, MA - Sr. Apple Systems Eng. - IT       6/2008-Present

      Evas Garden, South Dartmouth, MA - Contract consultant                                  

      Provided Apple system support and network design for the farm; designed a FileMaker Pro

      data base to manage the order/invoicing/ inventory/billing and time card functions of the business.

     

      Harvard Medical School, Dept of Genetics – Contract Consultant                                       7/2010-11/2010

      Assisted in designing an upgrade to the Harvard Medical School, Department of Genetics web site.

 

 

 

A.V.I.D. Technical Recruiters, Boston, MA - Sr. Apple Systems Engineer - IT                       4/2008-3/2010

      Foster Miller, Waltham, MA - Contract consultant                                               

      Provided continued system upgrade planning, installation, and support, for the desktop systems and server

      in the  Documentation /Graphics department (8 editors ) (Apple Xserve & RAID system, Active Directory.)

 

      Harvard University ( FAS,) Boston, MA - Contract consultant                                              10/2009-11/2009

      Produced documentation for the Faculty Arts and Sciences Apple server systems. I developed a FileMaker Database

      as well as a web interface to the faculty WIKI to store and organize data that included, diagrams, scripts,

      procedures, hardware and software specs, serial numbers, run logs, contacts and technical drawings.

 

John Galt Staffing, Burlington, MA - Sr. Apple Systems Engineer - IT                                   7/2009-9/2009

      Vertex Pharmaceuticals Inc., Cambridge, MA - Contract consultant                   

      Provided project management, design, installation, and support, for the Apple server systems. (16 Apple Xserves)

      Planned and configured the JAMF Casper suite (Mac desktop and server image creation) and upgraded the

      current production systems. I preformed preventative maintenance and updates to the Xserve systems. I created the

      production “standard” Macintosh image for company-wide distribution.  Worked with consultants to plan for the

      transition of the Macintosh systems to Active Directory and a Lotus Notes upgrade.

 

TAC Worldwide, Inc, Dedham, MA - Apple Systems Eng. – IT Support                                 11/2008-3/2009

      Iron Mountain, Southborough, MA - Contract consultant                                    

      Created the infrastructure design & support /configuration plan for Apple Macintosh and Windows systems.  This

      included system setup/deploy, imaging, Active Directory integration, purchasing, standardization of procedures,

      documentation, company policy statements, and directives. Provided desktop support to both Macintosh and       Windows systems.  Developed a FileMaker database to manage the hardware and software inventory and licenses.

 

APEX Systems, Inc, Burlington, MA - Sr. Apple Systems Eng. - IT                                         8/2008-11/2008

      Boston College, Boston, MA - Contract consultant                                               

      Provided overall system design and support, for the IT Department in the areas of data backup/recovery and

      server setup/deploy. Authored and edited deployment documentation for both Macintosh and Windows systems.

      Created and deployed the standard Macintosh system images for the collage faculty and staff.

 

Venturi Technology, Waltham MA  - IT Systems – Systems Engineer                                     5/2003-8/2004

      BTU Ventures, Waltham, MA - Contract consultant                                             

      Provided project management, system installation (Apple Xserve), training and support for a secure LAN/WAN

      and TELCO network and video conferencing system to the company sites in Dubai, UAE and Burlington, MA USA.

      Produced detailed documentation and drawings of the network and desktop / server systems. Designed and installed a    new email and messaging server system for the corporate HQ (hardware and software)

 

Bancroft School (private) – Worcester, MA - Assistant I.T. Administrator (K-12)                         5/2002-5/2003

      Assistant Computer and Network Administrator (K-12 private school) [ 1 year contract ]    

      Provided both desktop and network support for Macintosh and Windows PC’s, (hardware and software) this

      included support of Apple Macintosh servers/XSERV, wireless networks, WAN/firewalls, and data bases

      (4D/FileMaker).  I participated in planning, recommending and implementing current and future technologies.

      Produced detailed documentation and drawings of the computing infrastructure (network and systems.)  Maintained

      both 4D and FileMaker databases servers and developed additional databases for the faculty.

 

Various other employment contracts                                                                                         1/2000-5/2002

      Aquent Contract Services – Boston, MA

           Vertex Pharmaceuticals, Cambridge, MA - Contract Consultant- Manager - Desktop Support          

           Whitehead Institute (MIT), Cambridge, MA - Contract Consultant - Desktop Support

 

      Venturi Partners - Waltham, MA  - Contract Consultant- Desktop Computer Support                       

           Genetics Institute, Cambridge / Andover, MA - Contract Consultant- Desktop Support

           Bayer Crop., West Haven, CT - Contract Consultant - Desktop Support

           Arnold Advertising, Boston, MA - Desktop Support and Network Analyst

EDUCATION       

 

                              JAMF Pro (Casper) CCT/200 & CCA/300 (Certified Tech & Admin)      2017

                              AirWatch MDM system – Admin class                                                        2016

                              IBM / MaaS360 MDM system – Admin class                                              2015

                              MobileIron MDM system – Admin class                                                      2011           

                              BackBone NetVault backup software - certified.                                         2007

                              Qlogic Fiber channel switches - certified                                                      2007

 

                              Apple Computer

                              Apple Certified Technical Coordinator (ACTC 10.9) (OSX Client & Server)         2011-2014

                              Apple Certified Support Professional (ACSP – 10.12)                                   2015-2017

 

                              Master level Video Editor - Final Cut Pro (Video Editing)

                              Future Media Concepts                                                                                  1999-2000

 

                              Landmark Worldwide, ILP (Leadership / Coaching and Management Training)

                              Landmark Worldwide                                                                                     1990– on-going

 

                              Avionics Communications Techn