
Mohammed Rashid
- Sr. Business Analyst
- New York City, NY
- Member Since Mar 08, 2023
Mohammed Rashid
Skills: Analytical professional with 9+ years of diversified experience as a Business/Database Analyst and Quality Assurance Analyst within the Health, Financial, Banking, and Technology industries on multiple successful implementations.
Summary:
· CSM-Certified Scrum Master-Scum Alliance
· SDLC Methodologies: Successfully completed multiple projects across Agile, Scrum, TDD, Kanban, SAFe, Waterfall frameworks
· Requirements Gathering and Documentation Skills: Conduct JAD Sessions to gather requirements, Feasibility Studies, Impact, and Risk Analysis and compile them in documents such as:
o Use Case and User Stories
o Business Requirement Documents (BRD)
o Functional Specification Documents (FSD)
o Process and Data Flows
o Unified Modelling Language (UML)s
· SQL Queries: Extensive experience in writing complex SQL queries using joins, sub queries, and unions to extract data from databases for Data Warehouse Testing.
· Quality Management and Documentation Skills: Attended requirements review meeting to understand Business Requirements, Feasibility Studies, Impact and Risk Analysis and compile them in documents.
· Testing: Created clear and comprehensive Test Plans, Test Cases, Scripts
· Defect Management: Managed defects and lead triage meetings using tools like QC, ALM, JIRA
· Team Player, Leader: Self-motivated team player with excellent communication, interpersonal, and presentation skills. Quick learner with proven analytical abilities that drive resolution. Thrive in challenging and cross-platform environments
· Communication Skills: Ability to communicate with e-levels to report our progress via dashboards and analysis reports
· Strong ability to strategize, plan, execute the different testing phases (SIT, UAT, Automation) and mitigate any issues
· Ability to multi-task, self-driven, familiar with Testing Tools/ Standards
· Experienced in all phases of SDLC lifecycle including requirement gathering, risk analysis, project planning, scheduling, testing, defect tracking, reporting and managements.
· Experienced in functional testing, system testing, integration testing, GUI testing and regression testing using both manual and automation testing tools.
Technical Skill:
· Operating Systems: Windows 7/10, UNIX, MAC OS X
· Methodologies: Agile, Scrum, Kanban, Waterfall, TDD, SAFe
· Project Design: Microsoft Visio, SharePoint
· BI Reporting tools: Crystal reports, Business Objects, Tableau
· Database: MySQL, MS SQL Server 2008/2014, Oracle10i/11g
· Automation & Test Management: QTP, LoadRunner, SoapUI
· Workitem Management: QC, ALM, Jira, TFS, VersionOne, BugZilla, Toad
· Tools: VMWare, MS Office, Version Control, ServiceNow
Education and Certifications:
· CSM – Certified Scrum Master
· Bachelor of Computer Science
Professional Experience:
Sr. Business Analyst Citi Group, New York, NY Apr 2016 – Present
The application to be tested was an E-Banking platform which enables the customers to access their bank account through World Wide Web. The application provides the customer with various usability offers. The personal service consists of managing checking and savings accounts, balance transfers, bill payments, deposit methods and money transfer.
· Gather Business Requirements from stakeholders and translate them into both functional and non-functional requirements to map them into BRD and then document FSD
· Interact with the Users, Designers and Developers, Project Manager to get a better understanding of the Business Processes. Analyzed and optimized the process
· Create “As is” and “To be” system documents to show the current and proposed functionalities of the system for UI and database.
· Maintain the Requirements Traceability Matrix (RTM) across the deliverables of a project.
· Analyze Business Requirements to develop functional and detail design specifications of the application
· Manage the workflow process using SDLC Methodology and Iterations.
· Work closely with Product owner, Business Managers and SME’s to help refine and prioritize scope for upcoming releases.
· Assist System Analysts to understand the requirements and create design document.
· Prepare flow diagrams using Visio for the existing system and the new proposed system.
· Work with developers on the existing production defects and find a solution to improve the performance of the application.
· Act as a vendor liaison and continuously monitor and report data issues to the vendor.
· Lead and conduct Joint Application Development (JAD) sessions and well experience in interacting with individuals at all levels
· Facilitate work sessions between business users, operational groups, business line and various other stakeholders to finalize business requirements, resolve issues, track project status and provide framework for future steps.
· Participate in meetings with Developers, Project Managers and Quality Analysts to discuss Business Requirements, Test Planning, Resource Utilization, and Defect Tracking.
· Conduct Walkthroughs and User Acceptance Testing (UAT) and write UAT test cases to ensure module works as per business requirements.
· Write and executed SQL queries using joins, subqueries and cross/outer apply to extract data from different tables of various databases to validate business rules and research/analysis purposes.
· Prepare and deliver progress reports to the stakeholders and leadership about the progress.
· Evaluate opportunities for system solutions to maximize the business value.
· Proactively keep informed of program level initiatives.
· Proactively identifies and maintain clear and understandable documents for workflow, user guide and reference materials.
Sr. Business Analyst/QA Analyst TD Bank, New York, NY Feb 2013 – Apr 2016
This Application is a web-based collections application that guides Home Preservation Collectors and Home Preservation Specialist through calls with delinquent borrowers. A tool for US banking to work with borrowers when their mortgage accounts become delinquent.
· Interacted with the software development team and executive team.
· Liaising on the Business Requirements to ensure that the application under development confines to the business requirement.
· Involved in developing Traceability Matrix as well as Test Cases.
· Served as a liaison between the business and technical team.
· Performed analysis and reporting of marketing and operational data.
· Developed and monitored web metrics.
· Directly interacting and assisting the project manager and team members to allow compliance with successful implementation of the project within time and cost.
· Created Vision, Use-case specification, Functional Requirement Specification (FRS), and Supplementary specification documents.
· Managed project risk management and business process analysis reviews over the implementation of different applications.
· Working with Oracle databases to create data objects necessary to analyze and report findings, including tables, functions, stored procedures, views and indexes.
· Assist with User Acceptance Testing of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.
· Responsible for identifying and documenting business rules and creating detailed Use Case.
· Developed the Test plan, Test Conditions and Test cases to be used in testing based on business requirements, technical specifications and/or product knowledge.
· Used detailed knowledge of application features and functions assess scope and impact of business needs throughout analysis and completion of all enhancement specifications.
· Act as a resource in understanding how systems carry out business functions and assists in ensuring the timely and effective implementation.
· Worked on MS-Excel and Visio while developing use cases.
· Conduct User Acceptance Testing (UAT).
· Liaison for projects with other corporate departments, including Executive, Legal and Information Services as well as vendor relationships
Business Analyst PNC Bank - Chicago, IL Jan 2010 - Jan 2013
PNC Bank is a nationally chartered bank with a diverse client base spanning retail, small business, corporate, and investment clients. PNC Bank was working towards providing an exceptional online experience to its existing and target client base. The project dealt with updating the web application ensuring the registered customers to have online access to their accounts. The application was designed to allow the clients to login and view the account details, download statements, online payments, add payees, enroll in credit card scores and view messages from customer service.
QA Analyst US 4 Healthcare Systems, Red Bank, NJ Feb 2009 - Jan 2010
The RapidPA provides fully automated Prior Authorization workflow among pharmacies, prescribers and payers. It moves electronic PA documents from creation to review and approval to delivery stages using an innovative workflow process and technology. RapidPA can be integrated into existing workflow systems such as pharmacy management systems, pharmacy benefit management systems and EHR/EMR systems. Customers can easily integrate RapidPA with their existing workflow systems through RapidPA API or use the RapidPA web portal.
QA Analyst Vonage, Holmdel, NJ Jan 2008 - Feb 2009
Vonage is voice over IP (VoIP) network and SIP Company that provides telephone service via high-speed internet connection. Vonage also provides free downloadable app for iOS and Android that lets users talk and text worldwide for free with anyone else who uses the app.