
Swathy Madabushi
- Sr. Business Analyst
- Philadelphia, PA
- Member Since May 10, 2023
Swathy Madabushi
SUMMARY:
· Over 8+ years of experience as Business analyst / UAT Analyst in ERP and web based applications from Pharmaceutical, Finance, Education, Retail and Government fields. Worked for companies like Bristol Myers Squibb, Johnson & Johnson, BestBuy and Accenture.
· Created and delivered full sign-off project documentation starting from Development and ending at post-Production deliverables by working with Key Stakeholders to elicit information and gain agreement
· Experience in implementing SDLC methodologies including Agile and waterfall model methodology.
· Facilitated all the SCRUM meetings- Conducted Sprint Planning, daily Stand-up, Story Writing. Conducted Demo meetings as part of the Scrum routine.
· Experienced and specialized with SAP R/3 MM, SD, FI, QM, BW modules
· Well versed in using SAP Solution Manager and Change Management process, Hybris Management Console
· Expertise in planning for Functional, Regression, and User Acceptance Testing.
· Served as liaison between business users and application service providers
· Conducted business process Gap Analysis between To-Be design and standard Business Processes, and made recommendations for Process Improvement
· Translated business requirements into Functional Requirements and created Functional Design Specification documents
· Identified and replicated intricate and inconsistent issues, analyzed them, prepared root cause analysis (RCA) reports, found the root cause and fixed them after proposing the solution to client
· Expertise in analyzing User / Business / System Requirements, designing Test Strategies, Test Plan Test Cases and Test Procedures.
· Executed SQL Queries to validate data in Oracle, SQL-Server back-end Testing.
· Expertise in API testing using SOAP UI with XML.
· Expertise in problem solving and Bug reports using Defect Tracking tools like Jira, Bugzilla, ALM.
· Excellent communication skills, self-motivated, pro-active, detail oriented and quick learner of new technologies.
· Able to work independently, a good team player and interact with all levels of management.
· Strong skills in Project Management and Planning as well as ability to solve problems quickly
TECHNICAL SKILLS
Testing Tools: SAP TAO, HP Quality Center, ALM, Selenium 8.0, Jira, Bugzilla, Test NG
Validation Tools: Adobe Professional
SAP Tools& Applications: SAP R/3 in SD, MM, QM, FI, BW, Solution Manager, GUI,
Software: Hybris Management Console(HMC)
Operating Systems: Windows 2000/XP, Win NT, UNIX, MS-DOS.
(OOP) Languages: Core JAVA 2.0
Databases: ORACLE 7.3, 8I, DBASE, MS-ACCESS
Packages: MS Word, Excel, Visio & Power point.
Web Designing Languages: HTML
EXPERIENCE:
05/17 to GlaxoSmithKline, Navy Yard, Philadelphia
Present Sr. Business Analyst
· Served as liaison between business users and application service providers
· Conducted business process Gap Analysis between To-Be design and SAP standard Business Processes, and made recommendations for Process Improvement
· Performed User Acceptance testing and documented detailed results.
· Translated business requirements into SAP functional requirements and created Functional Design Specifications
· Solved application and configuration issues and collaborated with other BSA's to ensure end-to-end business process integration
· Created Test Scripts, developed SAP User Procedures, Training Curriculum and conducted Training Sessions for all levels of end users
· Expertise with Agile & waterfall methodology
· Wrote business cases, requirements, mock-ups, test plans, and documentation for new reports in SAP to cover gaps between initially delivered SAP functionality and business needs.
· Worked with developers to perform solution validation and facilitate testing.
· Trained new users and performed remedial training to existing users, including creating training and reference documents.
· Collaborated with Project Managers, Executives, Developers, end-users, and SMEs on scope.
· Prepared Functional Design Specifications (FDS) employing Use case scenarios, sequence diagrams and class diagrams.
· Documented Test Cases and assisted the QA Team with the Test Plan. Documented the Traceability Matrix for tracing the requirements and the Test Cases related to them.
04/16 to CANON, Jamesburg, New Jersey
07/16 Business Analyst/UAT Tester
· Organized review meetings with various stakeholders and edited the Business Requirement Document
· Prepared the Functional Requirement Document by coordinating with software team
· Wrote and executed UAT test scripts
· Hands on experience with Business Management System
· Expertise with Agile & waterfall methodology
· Prepared Process Flow Diagram using Microsoft Visio
· Conducted the project meetings successfully by coordinating all users, technical staff and support personnel
· Documented Test Cases and Test Plan. Documented the Traceability Matrix for tracing the requirements and the Test Cases related to them.
· Translated business requirements and customer needs into Test Plans and Test Scripts.
· Log defects in Quality Center and notify appropriate process teams for quick resolution
· Uploaded test results in QualityCenter for PTTL and validation reviews
· Performed User Acceptance testing and documented detailed results.
09/13 to BESTBUY
12/15 Sr.Business Analyst
· Involved with all the phases of Software Development Life Cycle (SDLC) methodologies throughout the project life cycle.
· Prepared documentation at each of stage of the requirements phase, including deliverables like Vision and Scope Reports, Requirements Work Plans, Business Requirements Documents, Use Cases, Process Flows, Technical Specifications or Functional Design Documents.
· Facilitated all the SCRUM meetings- Conducted Sprint Planning, daily Stand-up, Story Writing. Conducted Demo meetings as part of the Scrum routine.
· Analyze business/functional requirements and work with the project team to define functionality and solutions
· Followed a systematic approach to elicit, organize, and document requirements of the system.
· Reviewed the Joint Requirement Documents (JRD) with the cross functional team to analyze the high-level requirements.
· Interacted with client and the Technical Team for requirement gathering and translation of Business
Requirements to Technical specifications.
· Planned and documented procedures for data processing and prepared data flow diagrams for the application.
· Prepared Functional Design Specifications (FDS) employing Use case scenarios, sequence diagrams
and class diagrams.
· Documented Test Cases and assisted the QA Team with the Test Plan. Documented the Traceability
Matrix for tracing the requirements and the Test Cases related to them.
· Prepared Demo for various businesses to get new approvals.
· Performed User Acceptance testing and documented detailed results.
· Provided input to all stakeholders (scope, goals, risks, constraints, timelines and interfaces)
04/10 to BRISTOL MYERS SQUIBB, Plainsboro, NJ
03/11 Business Analyst/UAT Tester
Implementation of Customer Master Exchange Hub (CMEH) and Customer Integration Hub (CIH) toutilize unique customer IDs, common across systems, linking all relevant and approved BMS data.
· Primary focus on Stewart console component of CMEH customized for use with U.S.Pharmaceuticals and Customer Data Management.
· Lead for CUP (Customer Update Process) – Match and Merge rules for IMS data related to prescribers and non-prescribers.
· Translated business requirements and customer needs into Test Plans and Test Scripts.
· Wrote and executed manual UAT test scripts
· Worked with Field Technology Services (FTS), IM team members and vendors to ensure test environment is set up appropriately.
· Log defects in Quality Center and notify appropriate process teams for quick resolution
· Uploaded test results in QualityCenter for PTTL and validation reviews
· Created daily and weekly status reports for process teams about their execution status
· Completed all required pre and post testing documentation in compliance with 21 CFR Part 11 guidelines.
06/07 to JOHNSON AND JOHNSON CPC, Skillman, NJ
01/09 SAP QA Analyst
· Actively involved with Power Users and user groups to perform extensive UAT
· Actively engaged in Change Request Management using SolMan
· Installed SAP TAO and configured QTP for automated testing
· Used SAP TAO to convert manual test scripts to automation test scripts
· Collaborated with SAP Process and Support Teams to develop system design, user requirements, functional requirements and other required documents.
· Worked with SAP configuration team to create manual test scripts, scenarios, test data and test conditions in HP Quality Center
· Extensively involved in reviewing the pre and post execution of the test scripts for all the SAP modules - CTC, RTR, RTP, QM, FTS and BW modules to ensure validation standards are met
· Log defects in Quality Center and notify appropriate process teams for quick resolution
· Created daily and weekly status reports for process teams about their execution status
· Created and maintained validation templates and SOPs
· Supported activities to achieve compliance to 21 CFR Part 11 (ER/ES)
· Privilege management of certain important documents and requirements
· Securing all functional documents and obtaining appropriate e-signatures
· Performed SAP Security Administration functions: Creating new Roles, Modifying existing Roles, User Administration using SolMan.
· Performed User Management for SAP ECC 6.0 using Solution Manager (SolMan)
02/07 to DOITT (Dept. Of Information Technology), New York City
06/07
· Test Exception, Emergency, Quick Change and Technical Releases
· Focused on the current Major or Minor releases of the project.
· Analyzed Requirements, Scope, and Designs
· Created and Executed Manual Test Scripts in Mercury Quality Center
· Performed Test Environment Validations in Siebel 7
· Participated in Go-Live Support by validating the Production Environment
· Performed Post Go Live Test Environment Validations
0405 to EBSCO INDUSTRIES, Birmingham, AL
05/06
· Analyzed user requirement document and system requirement specification document, and use cases in developing Test plan which includes the objective, Scope, Testing strategy and others.
· Involved in manual testing of the application using Test Director and established the baseline scripts for future automation.
· Involved in resolving the Customer issues by directly involving with Tech Support and Product Engineering.
· Involved in developing Test Incident Report for Defects on Daily, Weekly and Module basis.
08/04 to SUNTRUST BANK INC, Atlanta, GA
03/05 .
· Analyzed User and Business Requirements to create Test plan, Test cases and Test scripts.
· Extensively used SQL Queries to perform backend testing and data integrity testing.
· Extensively used TestDirector for developing Test plans, Test cases, Test Scenarios, Test execution of manual defects tracking and defect Reporting.
· Prepared Test data for Positive and Negative Testing used in data -driven Testing.
· Facilitate formal review meetings with Users, developers to report, demonstrate, prioritize, and suggest resolution to issues discovered during testing cycle
EDUCATION:
Phoenix University, USA
MIS (Masters in Information Systems) (2010)
Osmania University, India
BS (Bachelors in Commerce) (996)
Southern PolytechnicStateUniversity, Atlanta, GA
Web Development Certification
Oracle Software, India
Diploma in ORACLE 7 with Developer 2000 for Client Server Applications
NIIT, Hyderabad, India
Post Graduate Diploma in Computer Applications (PGDCA)