Michael Salmon

Multi-skilled IT Engineer looking to build new technology solutions

EDUCATION

Global Knowledge

Completed Microsoft Powershell Scripting and Toolmaking course in 2018

Global Knowledge

Completed Citrix CCA-V course on Citrix XenDesktop and XenApp in 2017

Western Governors University

Bachelor of Science in Information Technology.  Graduated in 2016

County College of Morris

Associates Degree in Computer Science.  Graduated in 2010

EXPERIENCE

CBS, NYC— Senior Technical Engineer

January 2000 - PRESENT

Write custom installation packages using open source NSIS for Windows and Packages with Bash for MacOS

Write scripted solutions in Powershell and VBScript for Windows and Bash for MacOS.

Create and manage Group Policies for corporate workstations.

Design modern desktop management solution for Windows 10 workstations

Manage Print Servers and HP WebJet Admin servers for corporate workstations

Design modern corporate printing solution for corporate workstations

Manage corporate LANDesk 9.6 environment for 6500 windows workstations and 1500 MacOS workstations

Creating Knowledge Base articles for technicians

Research and test new technologies and products

Managed Windows Server Update Services for all Windows workstations.

Managed EPO Server for Windows and MacOS workstations

Managed Microsoft Deployment Toolkit for Windows 7 Deployments

Supported and deployed Dell Data Protection | Encryption on all corporate Windows and MacOS laptops

Managed Simon and Schuster’s File Servers and Print Server

Directly supported all Simon and Schuster’s end users and on-site servers

Built out and hardened Windows Server 2012 R2 Terminal Server for Simon and Schuster financial users

Rothstein Kass, NJ — Sr. Help Desk Analyst

January 2005 - January 2010

Provide onsite hardware and software support to over 300 users in an environment of Windows XP desktops and laptops, WYSE thin clients and Mac computers, all utilizing Citrix for many published software applications.

Train new hire Desktop Support Technicians in Help Desk policies, desktop support tools and the software they will be supporting.

Report to management on researched, tested and recommended new technological solutions.

Projects worked on includes encrypted USB storage devices, recommended whole disk encryption products, Windows XP SP2 firewall configuration, Mac OSX configuration and setup procedures and wireless routers for auditors to share cellular data connections at client sites.

TECHNICAL PROFICIENCIES

​                        Programming / Scripting
Powershell, Python, JavaScript, VBScript, Bash, Java

​                        Operating Systems
Windows Server & Clients, MacOS, Linux

​                        Cloud Technologies
Amazon AWS, BOX, Office 365

​                        Software Developing
GIT, CI/CD, DevOps, SCRUM

​                        Management Tools
LANDesk, BigFix, Airwatch, JAMF Pro

​                        Virtualization
Citrix XenServer, XenDesktop, XenApp, VMware ESXi

​                        Reverse Engineering
WinDbg, OllyDbg, IDA Pro (free), Sysinternals Tools (ex: Process Monitor and Process Explorer)

​                        Networking
Package Analysis, Wireshark, Fiddler

​                        Soft Skills
Troubleshooting (Operating Systems, Software and Scripts), System Performance Analysis, Customer Service, Project Management

CERTIFICATIONS

●         JAMF Pro CCA, 2017

●         CIW JavaScript Specialist, 2016

●         CIW Web Design Specialist, 2014

●         CompTIA Project+, 2014

●         CompTIA Linux+, 2013

●         CompTIA Security+, 2012

●         CompTIA Server+, 2008

●         CompTIA Network+, 2004

●         CompTIA A+, 2002

●         Microsoft MCP, 2007

●         Microsoft Certified Desktop Support Technician, 2008

●         Microsoft CITP - Enterprise Support, 2008