Candidates About

 

Akili D. Hight, MIT, PMP

Highlights

●  15 years of Information Technology experience in various capacities.

●  Business Process Management (BPM) expertise.

●  Data Center migration experience

●  Knowledge of building Teradata environment for Enterprise Data Warehouse (EDW) and Big Data Analytics.

●  Experience analyzing and setting up system security plans for National Institute of Standards and Technology (NIST) security controls.

●  Working knowledge of Big Data concepts including data abstraction and Hadoop.

●  Understanding of Data Science tools such as PIG and MapReduce.

●  Well versed in Agile and Waterfall Software Development Life Cycle (SDLC).

●  Experience leading scrum meetings and JAD sessions.

●  Worked on ICD-10 conversion projects in healthcare setting.

●  Proven ability to successfully navigate through matrix environment.

●  Experience procuring, implementing and delivering compute, storage, network, power, BAR, Teradata, and SAN solutions for DEV, UAT, and PROD environments.

●  Savvy communicator and negotiator.

●  Proficient at eliciting requirements from subject matter experts.

●  Skilled at business process improvement and reengineering.

●  Vast experience implementing multi-million dollar Healthcare IT projects.

●  Adept at documenting use cases.

●  Working knowledge of SQL, XML, and object-oriented programming.

●  Experience documenting as-is and future-state Radiology workflows (PACS and RIS).

●  Advanced knowledge of PMI Project Management methodology.

●  Working knowledge of MS Project, Planview, and Primavera P6 project portfolio management tools.

●  Knowledge of revenue cycle management, for improved coding and reimbursement workflows for reduced errors and claims denials.

●  Adept at working with network engineers to troubleshoot and resolve connectivity and firewall issues.

●  Skilled at forecasting budget expenditures, allocating resources, and analyzing return on investment (ROI).

 

 

Experience

 

Health Net, Woodland Hills, CA                                                                                                        April. 2016 – Present
Sr. IT Project Manager- Infrastructure (Contractor)

 

●    Manage data center migrations and new infrastructure server builds/ implementations for multi-billion dollar Federal Services program.

●    Track risks, action items, issues, and decisions.

●    Identify project dependencies and work with all stakeholders to mitigate risks that may arise.

●    Elicit and implement NIST (National Institute of Standards and Technology) security requirements for federal government program.

●    Facilitate working sessions to identify root causes and resolve issues.

●    Create and manage project schedules.

●    Chair status meetings for multiple work streams.

●    Communicate status reports to executive stakeholders that identify project progress, risks, roadblocks, issues, and upcoming delivery milestone dates.

●    Work with financial analysts to forecast budget expenditures for hardware procurement.

●    Manage change requests that impact project scope, time, or cost.

●    Allocate resources and approve time reporting in Planview.

●    Work with Information Security (InfoSec) and Risk Management teams to ensure servers and appliances are scanned for vulnerabilities and remediated prior to delivery.

 

 

Molina Health Care, Long Beach, CA                                                                                            Sept. 2015 – Feb. 2016
Project Manager/ Business Analyst (Contractor)

 

●    Authored business requirements documents.

●    Participated in daily scrum meetings.

●    Utilized Agile methodology to plan JAD sessions in order to gather requirements and facilitate the redesign of Molina’s Provider Online Directory (POD).

●    Prioritized requirements for POD redesign, and planned sprint releases to align with compulsory regulatory requirements (must haves), competitive analysis recommendations (should haves), and upgrades to UI look and feel (nice to haves).

●    Worked with design team to produce prototype for POD redesign.

●    Wrote and presented business cases, including project goals, objectives, benefits, dependencies, and risks.

●    Implemented Google Analytics Premium (GAP) project. Components included data collection, configuration, data processing, and reporting.

●    Managed vendor relations.

●    Created and maintained project plans using MS Project and Primavera P6.

●    Participated in user acceptance testing of claims systems interfacing with QNXT.

 

 

Optum360, San Diego, CA                                                                                                                April 2013 – Sept. 2015
IT Project Manager

 

●    Managed new system implementations for Computer Assisted Coding (CAC) application for hospital clients.  The objective was to achieve a reduction of coding costs and increase of coding productivity.

●    Used Agile methodology to create use cases and track product enhancements in RallyDev system.

●    Negotiated with development teams to prioritize release of enhancements into next available sprint cycle.

●    Utilized HL7 knowledge to integrate CAC with upstream/downstream applications in hospital enterprise environments.

●    Managed Risk/Assumption/Issues/Dependency log.  Implemented mitigation and contingency plans when necessary.

●    Led several complex projects simultaneously, each with multiple deliverables, team members and audiences requiring ongoing prioritization and relationship management.

●    Reported weekly status to executives and key stakeholders.

●    Created and managed project schedules.

●    Chaired daily and weekly status meetings, and led project kick-off meetings.

 

Scripps Health, San Diego, CA                                                                                                              October 2012 – March 2013
Business Analyst (Contractor)

 

●  Interviewed subject matter experts to gather requirements for federally mandated International Classification of Diseases (ICD-10) conversion project.

●  Updated claims processing workflows

●  Identified key business process management (BPM) improvement opportunities.

●  Documented revenue cycle workflows for clearing houses and external payers, including EDI transactions.

●  Coordinated comprehensive test planning with 3^rd party vendor, which includes building test cases.

●  Managed the build of test environments for approximately 18 medical and claims processing applications.

●  Presented to stakeholders, including senior management, how the ICD-10 conversion will impact their workflows and enterprise as a whole.

 

Kaiser Permanente, Pasadena, CA                                                                                                          Sept. 2011 – October 2012
IT Project Manager (Contractor)

 

●  Managed UAT and Production environment builds for Medicare Business Engine project. The purpose of this project was to create an enterprise-wide repository for Medicare member registration, eligibility checks, and claims submissions.

●  Facilitated environment readiness activities, including: security setup, user access, data propagation, Application Data Sheet (ADS) configuration for WebSphere Application Server, and re-pointing of server-to-interface broker.

●  Coordinated connectivity testing.

●  Managed Disaster Recovery planning, testing and implementation.

●  Facilitated infrastructure changes, such as AIX and Oracle upgrades.

●  Tracked deployments and reported statuses to stakeholders.

 

 

Sutter Health, Sacramento, CA                                                                                                                      Dec. 2010 – Sept. 2011
Business Analyst (Contractor)

 

●  Interviewed Radiology department subject matter experts to document current workflows for the Nuance PowerScribe voice recognition implementation. This project aligned with the operations goals to reduce third-party transcription costs, and improved reading and diagnosis turnaround time.

●  Gathered functional requirements for various projects.

●  Wrote Use Cases and Test Case Scenarios.

●  Implemented and supported multiple clinical applications.

●  Managed HL7 interface/ integration testing.

●  Led integration testing efforts for Mediware Ascend, a pharmacy management system. Worked with SMEs and vendor to document work flows and create/ execute test scripts to validate the end-to-end data flow.

●  Sat on the Business Analyst Process Improvement Committee, which aligned and integrated BA processes with the PMO.

 

Davita, Inc, El Segundo, CA                                                                                                                             Feb. 2010 – Dec. 2010
Business Analyst (Contractor)

 

●  Using Agile methodology, facilitated JAD sessions, wrote use cases, and participated in daily Scrum meetings for the development of a proprietary patient registration system. The goals of this project were to: 1) improve the existing patient registration workflow by adding the capability to perform eligibility checks via EDI 270/271 transactions, 2) update the user interface, and 3) reduce the patient registration time.

●  Communicated with development team and business customers continuously to create and refine business and functional requirements on an iterative basis.

●  Interviewed stakeholders and subject matter experts.

●  Analyzed existing workflows, identified process improvement opportunities, and created future-state workflows based on findings.

●  Wrote Use Cases and Test Case Scenarios.

●  Led user acceptance testing efforts and worked with QA team to resolve defects using HP Quality Center.

 

 

County of Los Angeles Department of Public Health, Commerce, CA                                                  May 2009 – Feb. 2010
Business Analyst (Contractor)

 

●  Conducted interviews with public health practitioners to elicit and document business requirements for Department of Public Health information systems projects.

●  Gathered functional/ non-functional and technical requirements, documented Pharmacy workflows, created entity relationship diagrams and wrote use cases for a proposed Pharmacy Inventory Management System.

●  Analyzed existing workflows and designed future state workflows

●  Identified key business process management (BPM) improvement opportunities.

●  Developed visual models to support the documentation of requirements.

 

 

Cedars-Sinai Medical Center, Beverly Hills, CA                                                                                      March 2008 – May 2009
Systems Analyst

 

●  Worked with GE Centricity EMR system in order to document the practice management work flows, train end-users on how the new software interfaced with Centricity, and create technical documentation for technicians and help desk analysts.

●  Led the full lifecycle implementation of GE Cardiosoft. The business goals were to reduce the footprint of the traditional Electrocardiogram (ECG) system, and to interface with the EMR system. This impacted the organization by reducing the risk of misplaced ECG studies, and improving the availability of the study by integrating directly into patients’ electronic charts.

●  Analyzed and solved system problems.

●  Managed project plans, mitigated risks, and resolved issues.

 

 

Kaiser Permanente, Pasadena, CA                                                                                                               Feb 2006 – March 2008
Senior Analyst, Clinical Systems

 

●  Trained end-users on Epic Cadence, the scheduling module.

●  Worked on a team to implement a new Picture Archive Communications Systems (PACS), which interfaced with the Radiology Information Systems (RIS).

●  Drafted Policy and Procedures for various departments.

●  Documented clinic workflows.

●  Facilitated daily debrief meetings.

●  Trained end-users on EMR and PACS.

●  Lead analyst for Diabetic Retinopathy Screening project.

 

 

Northrop Grumman Information Technology, Century City, CA                                                             April 2005 – Feb 2006
Computer Systems Analyst/ Systems Administrator

 

●  Designed and managed “Silver” desktop support services for Director-level executives

●  Documented technical requirements.

●  Designed database schema diagrams.

●  Built and configured enterprise server solutions.

●  Administered end-user accounts in Active Directory.

●  Monitored system performance and ensured network integrity using Network Management Tools

●  Solved system problems

●  Managed data backup and recovery process

 

 

Education

 

American InterContinental University, Los Angeles
Master of Information Technology (4.0 GPA)

 

California State University, Northridge

Bachelor of Science, Business Administration

Emphasis: Marketing

 

Professional Certifications

 

Project Management Professional (PMP)

Certificate # 1217843

Valid until November 7, 2020

 

Certified Scrum Master (CSM)

Certificate # 449136

Valid until August 28, 2019