Candidates About

 

 

Education       

University of Texas at Austin, Austin, Texas - B.B.A. Management Information Systems

 

Summary        

Innovative IT Account Manager and Project Manager with a great sense of teamwork, self-motivation, drive, and focus on: mobile/web applications, digital media, OTT and TVE technologies.  Proven initiator and strategic thinker with a successful track record in customer satisfaction and domestic/international business development.  Expertise in establishing processes, building client relations, increasing revenue, developing methodologies and best practices, tool development, software implementations, configuration, and analysis.  Fluent in Spanish.

 

Certificates

●        Agile Certified Practitioner,  LearnSmart  (2015)

●        How to be Agile without Being Extreme, Construe (2012)

●        Software Project Management Boot Camp, Construe (2010)

●        Maintaining a SQL Server 2010 Database, Microsoft (2010)

●        CPM: Creating a Realistic Project Plan to Ensure Success, PlanView (2010)

●        Project Portfolio: Enabling Project Team Communication, PlanView (2010)

●        Baselines: Comparing Current Project Schedules against the Planned Project Schedule, PlanView (2009)

●        Resource Assignments: Using Allocations, Authorizations, Requirements and Reservations, PlanView (2009)

●        Managing and Maintaining Schedule Success, PlanView (2009)

●        Managing Resources: Scheduling for Success, PlanView (2009)

●        WBS & Templates: Building A Successful Project Plan, PlanView (2008)

●        PlanView Project Management Concepts, PlanView (2008)

●        Analyzing Projects to Predict Success, PlanView (2008)

●        Project Management Professional (PMP), PMI (2006)

 

Skills               

●        PMP	●        SQL/PL SQL/ISQL
●        Six Sigma	●        Business Development
●        Agile	●        Functional, Technical, and Cost Analysis
●        Jira	●        Cross-Functional Teamwork
●        Project Insight	●        Customer Relationship Building
●        MS project & Smart Sheet	●        OTT & TV Everywhere
●        Microsoft Certified Trainer	●        Digital Media
●        HTML and Java Script	●        Analytics / Reporting / KPIs

 

Professional

Summary        

●        Managed a team of 20 made up of Analysts, UX and Visual Designers, Copywriters, Front-end Developers, Back-end Developers, and Testers.  Managed OTT, TV Everywhere, and other digital media projects varying from $50K to $10M in addition to managing the partnership with dozens of content providers including HBO to deliver a multimillion dollar platform for on demand videos.

●        Designed a methodology and led the entire life cycle for replacing the current ERP and CRM systems with a fully web-based solution.  This $30M dollar project consisted of defining and improving internal business processes, selecting a vendor, negotiations, and executing the 9 month implementation.

●        Measured Agile teams on their burn-down rate, velocity, budget management, and defect management.

●        Performed additional tasks within business analysis by conducting requirement gathering from business units and stakeholders and translating them into technical specs for the development teams to execute and deliver.

●        Possess strong communication, managerial, and organizational skills with a track record of increasing site visitors by 25% and realized 100% on-time delivery of assigned projects at Herbalife.

 

Professional

Experience

 

10/16-Present   NBC Universal Media, LLC, CA

Digital Media, Sr. PROJECT MANAGER

●        Product and project manager of Android and Fire TV platforms.

●        Responsible for leading a large disperse team of Analysts, UX and Visual Designers, Copywriters, Front/Back-end Developers, and QA Engineers.

●        Expert in managing external team dependencies as well as working with abroad contracting agencies to get timely deliverables and maximize value.

●        Worked closely with Executive stakeholders in helping them make decisions as well as delivered weekly KPIs and analytics.

●        Member of strategic team that improved the existing SDLC, simplified cross functional workflow, and utilizing JIRA to support and automate the new model – All providing a 20% increase in project on time deliverables and 50% increase in team member’s workload satisfaction.

 

07/15-10/16     Prosum, CA

Sr. PROJECT MANAGER

●        Project Manager for engagements to implement Microsoft Solutions including cloud road mapping, Design/Architecture/Planning, Platform Upgrades, and best practices implementation.

●        Worked closely with digital media and gaming industry customers along with my team of 13 to deliver client solutions and identify additional service offerings.

●        Managed cross functional team work between Sales, Professional Services, and Managed Services to offer clients a truly exceptional white glove experience.

 

04/15-06/15     City Of Beverly Hills, CA

Sr. PROJECT MANAGER

●        Managed the website design along with regularly updated content for the City of Beverly Hills and subsidiary websites.  These subsidiary sites hosted a variety of service offerings and high visibility events content (including the Grammy’s).

●        Managed the technologies to broadcasting live and on demand events over television, internet, and mobile devices.

●        Managed all aspects of a $6M dollar project to sort, digitize, categorize, index, test, and publish over 10 million City of Beverly Hills records across seven departments and into Application Extender.  It’s Oracle database integrated with SharePoint to make public records available to COBH citizens and a homegrown application to make private records available to those with access.  Goal of the project was to saved the city $2M a year plus delivered a 1,000% increase in response time to city drawing requests.  This will provide immeasurable value in case of natural disasters and emergencies.

 

04/14-01/15     Herbalife, Torrance, CA

Sr. PROJECT MANAGER

●        Managed a $3M dollar project to redesign the suite of Herbalife websites and update identified nomenclature localizing it in 98 countries

●        executed with highly-effective leadership, communication, motivational and inspirational skills which facilitated a track record of 100% on time implementations in 54 countries.  In addition, my presentations consistently impressed board members during quarterly portfolio reviews.

●        Lead a team of 4 UX designers, 4 front end developers, 6 backend developers, 4 analysts, and dozens of translators and QA engineers to deploy the newly redesigned MyHerbalife.com site across 54 countries and in 38 languages.

●        Project managed the life cycle to regularly deploy ads and banners on the Herbalife.com and MyHerbalife.com sites.

●        Worked with the OTT mobile development team to bring all Herbalife’s sites and produced video content (both on demand and live stream) to mobile devices

●        Developed a methodology to implement the project from start to finish.  The methodology consisted of discovery, analysis, design, development, deployment, and operation support.  Project charter, project plan, risk/issue analysis, QA, KPI’s, and communication plans are some of the deliverables included in the methodology.

●        Led diverse, cross-functional teams in the fulfillment of corporate productivity, quality and bottom-line objectives of Herbalife’s “Build it Better” corporate initiative.

●        Used AgileEVM and Scrum burn-down chart tools to measure project performance, schedule, and budget.

 

Professional

Experience

10/11-06/13     DIRECTV, El Segundo, CA

Sr. PROJECT MANAGER

Managed multiple teams in a variety of small and large web-based projects focused around increasing website traffic, TV Everywhere exposure, revenue, and operations efficiency for 9 Latin American countries.

●        Managed a team of 20 made up of Analysts, UX and Visual Designers, Copywriters, Front-end Developers, Back-end Developers, and Testers. 

●        Managed digital media projects consisting of website redesign, maintenance, eCommerce, TV Everywhere, and OTT implementations; all of which varied from $50K to $10M.  The website redesign entailed bringing consistency in the look and feel of 9 previously independent running websites for each of the countries DTV operates in.

●        Managed the relationships with dozens of content providers including HBO GO and deliver a multimillion dollar platform for on demand streaming videos.

●        Measured Agile teams on their burn-down rate, velocity, budget management, and defect management.

●        Performed additional tasks within business analysis by conducting requirement gathering from business units and stakeholders and translating them into technical specs for the development teams to execute upon.

●        Led the improvement and redesign of how bugs are tracked and handled from creation to resolution.

●        Accredited for managing projects to accomplish the following statistics all of which were met or surpassed:

●        Increase Online PPV transactions by 50% to $360K

●        Increase Online package buys 12% to $90K

●        Increase MiDIRECTV Registrations 30% to $1.9M

●        Increase MiDIRECTV contacts(logins) 33% to $10.2M

●        Increase site visits by 50% to $4.5M/month

●        Increase DVR recordings by 50% to $75K/month

●        Increase OTT views 100% to $140K unique users

 

02/11-10/11     Rehrig Pacific, Co., Los Angeles, CA

PROJECT MANAGER OF IT

Managed a team of three in a variety of major projects focused around increasing revenue and lowering overhead for the company.

●        Designed a methodology and led the entire life cycle for replacing the current ERP and CRM systems with a fully web-based solution.  This $30M dollar project consisted of defining and improving internal business processes, selecting a vendor, negotiations, and executing a 9 month implementation.

●        Recognized for increasing operations efficiencies by 22% in 2011

●        Recognized for assisting in the 13% sales revenue growth in 2011

 

02/09-02/11     REOTrans, LLC., Los Angeles, CA

Sr. PROJECT MANAGER / ACCOUNT MANAGER

Managed a team of 10 responsible for developing and managing client relation in addition to the deployment, and bi-weekly enhancements of the fully web-based system Equator.com.

●        Managed multiple large projects among business sectors.  Coordinated work between stakeholders, subject-matter experts, end users, project managers, developers, and system implementers.

●        Built the Midsourcer team from ground up and developed KPI's to measure success.  This team grew from 1 to 10 employees within 6 months and raised GRB department revenue by 25%

●        Responsible for enhancing thirty five Midsourcer client relations, measuring customer satisfaction, and building business relation partnerships to improve overall Midsourcer performance.

●        Responsible for developing the SDLC, methodologies, and process improvements for the GRB.

●        Managed and coordinated software testing between more than 30 resources.

●        Developed documentation to reinforce processes and methodologies supporting the SDLC.

●        Worked with clients to build, standardize, and continuously enhance their business logic workflow to meet ever changing industry standards.

●        Proposed and coordinated application training for customers resulting in a 7.5% reduction in new customer support calls.

 

12/05-02/09     Aztec Systems, Inc., Dallas, TX

PROJECT MANAGER

Responsible for managing the deployment of web based ERP/CRM implementations, web development projects, and business development.

●        Performed as the Project Manager for Business Solutions and Innovations department.

●        Responsible for requirement gathering, business analysis, and developing implementation methodologies for Dynamics CRM.

●        Assisted in the development of the PMO office including methodologies and improvement of processes.

●        Managed the allocation of over 20 resources for delivering 100K to 2.5M software implementations.

●        Developed documentation to support and reinforce/automate procedures and communication between departments.

●        Lead the finding, analysis, implementation, and integration of a Project Portfolio Management and Resource Portfolio Management solution to be used across the enterprise.

 

Professional

Affiliations

 

Management Information Systems Association Mentor (2005 - Present)

Texas Exes Association (2005 – Present)

PMI Member (2006 – Present)

Toastmasters 90210 Club (2016 - Present)