Candidates About

Pam Carpenter

EXPERIENCE:

Capital Group – Digital Project Manager - Los Angeles, CA                                                                                                 2016 – Present (Contract)

Digital Marketing Channels– Email Marketing

·         Coordinates all aspects of projects, with emphasis on planning, scheduling, scope determination, communications, and documentation

·         Develops and implements project plans where the roles and deliverables of stakeholders are clearly defined and ensures successful delivery of commitments (status, risks, issues, dependencies)

·         Actively collaborates with stakeholders to manage communications related to projects

·         Manages relationships with all internal stakeholders and external vendors to drive successful and efficient project completion

·         Updates budget and resource plan development across projects

·         Manages projects and refines project scope as needed, incorporating management priority and feedback and optimizing efficiencies

·         Establishes and documents processes that reflect Best Practices for digital production

·         Identifies improvements to achieve optimization & efficiency for digital production & partner with team members to implement solutions

·         Supports strategies by collecting information, conducting analysis, preparing materials and making presentations to stakeholders

·         Builds and maintains excellent working relationships with team members, vendors and other departments involved on projects

Kaiser Permanente – Sr. Project Manager - Burbank, CA                                                                                                        2015 – 2016 (Contract)

Marketing Content Team (formerly called Creative & Production Services) – Loyalty & Retention

·         Executed multiple Marketing campaigns simultaneously from inception to delivery for multi-channel deliverables

·         Created simplified processes for large and complex multi-channel projects within an Agile management environment

·         Worked within the company’s content management system (MRM) to track the work flows for web, email and print campaigns

·         Designed schedules/project plans/roadmaps for content creation for digital and print deliverables

·         Made resource assignments for Marketing campaigns, led kick-off meetings, and scoped projects

·         Developed and sustained strong working relationships with Marketing Strategy, Creative, Web, Email and Print channels, and Legal

·         Gave creative direction and assigned Marketing content tasks to creative teams to ensure overall brand, creative and strategic integrity

·         Successfully led the creation of copy, images, infographics and video content for the Kaiser Permanente website

·         Led a team of writers, designers, Marketing partners and email producers to provide content for Kaiser's monthly E-Newsletter

·         Managed project managers and provided guidance and support for their project assignments

The Walt Disney Company – Sr. Marketing Manager - Glendale, CA                                                                                                 2014 - 2014 (Contract)

Digital Marketing, Disney Publishing Worldwide – Disney Learning

·         Worked on the launch of Disney’s new Imagicademy brand of mobile apps for children

·         Conducted competitive analysis on mobile apps already in the Kids Education category

·         Wrote copy and suggested content to post onto the app’s Facebook page

Paramount Pictures – Creative Manager - Hollywood, CA                                                                                                                  2005 – 2013

Home Entertainment – Creative Services Division

·         Gave art direction for packaging, print and digital ads and other materials to external vendors for assets contained in Marketing briefs

·         Trafficked materials through Legal, Marketing, Technical Productions & Proofreading for approvals

·         Tracked creative costs, oversaw purchase order billing & payment process and provided budget updates to Marketing

·         Forecasted timelines, created production schedules, tracked projects & provided status updates to stakeholders

The Walt Disney Company – Associate Buyer - Glendale, CA                                                                                                              2003 - 2005

The Disney Stores – Softlines Division

·         Managed design vendors to create consumer products to be sold in the Disney Stores

·         Developed and maintained product delivery schedules to Disney’s distribution centers

• Sourced consumer products from manufacturers in China, Israel, Turkey and New York for stores in the U.S. & Canada

Chase Bank – Assistant Vice President - New York, NY                                                                                                                        1996-1999

Cardmember Services - Marketing

·         Developed direct mail promotional creative with advertising agencies, mail list vendors and marketing agencies

·         Went on press checks for direct mail projects to ensure color and quality of printed materials

·         Managed direct reports

EDUCATION:

Columbia Business School, New York, NY   1994-1996

MBA, Marketing

Howard University, Washington, D.C.   1988-1992

BA, Economics/Business Administration

COMPUTER SKILLS: MAC & PC: Adobe Creative Suite, MS Office (Word, Excel, PowerPoint), Smartsheet, JIRA, SharePoint, Project, Visio, MRM/Workfront, Snagit, Outlook