Candidates About

 

Smriti Sharan

Sr. Sales force Developer

 

PROFESSIONAL SUMMARY:

·            Over 7+ Years of IT experience that includes 5+ years of experience in Force.com Platform and 2+ years of experience with Java technologies. Involved in various stages of Software Development Life Cycle (SDLC) including analysis, requirement gathering, design, developer, enhancements, testing, deployment and maintenance of standalone object oriented enterprise applications.

·            Experience in Force.com Apex Classes, Apex triggers, Visual Force, Batch Apex, Integration, REST, SOAP based Web Services, Force.com API, SOQL and SOSL, Sales force AppExchange, and JAVA and C#.

·            Experience in Administration, Configuration, Implementation and Support of Salesforce CRM.

·            Experience in using Force.com Web services API for implementing web services in the application for access to data from different users.

·            Experience in using Sales force Lightning Components, Lightning builder for Salesforce1

·            Experienced in redefining revenue stages in Marketo App, and maintain Marketo user log and daily issues dealing with campaigns and lead nurturing. 

·            Proficient in working with Eclipse IDE and Force.com Plug-in for writing business logic in Apex programming language.

·            Experience working with Force.com IDE, Data Loader, Apex Explorer and Salesforce.com Sandbox environments.

·            Experience in SFDC Administrative tasks like creating Profiles, Permission Sets, Roles, Users, Record Types, Email Services, Reports, Dashboards, Tasks and Actions.

·            Experience in migrating data from various systems into Salesforce CRM using ETL tools – Informatica on Demand, Cast Iron (CI) experience, to synchronize data between Sales.com and web service endpoints. Data Junction (Pervasive) and Excel connector

·            Monitor functional and integration test execution on Sales force CRM, Veeva CRM.

·            Performed administration activities for SFDC/Veeva including System Configuration, Analytics Reporting, User Acceptance Testing, End User Training Development & Delivery and System Testing. 

·            Hands on experience in implementing security and sharing rules and Apex Language.

·            Experience in creating the Validation Rules, Approval Process, workflows for automated lead routing, lead escalation and Email Alerts.

·            Experience in designing and developing Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.

·            Experience in using the Force.com Explorer to browse data model schema, custom objects, fields, build and test SOQL queries.

·            Experience in using different data tools like Apex Data Loader, Import Wizard, SFDC Data Export, and Mass Delete.

·            Experience in Deployment, deployment from one environment to different environments

·            Experience in using Servlets, Java Web Services and JSP.

·            Experience in AJAX, Java Script and CSS, HTML, DHTML, Adobe ColdFusion.

·            Experience in writing SQL and PL/SQL programming with DB2, Oracle and MySQL Server.

·            Excellent written and verbal communication skills to keep executive staff and team members apprised of goals, project status, and resolving issues and conflicts.

EDUCATION:

 

·         Bachelors of Business Administration, 2007 - India.

 

CERTIFICATION:

·         Sales force certified Platform App builder.

http://certification.salesforce.com/verification?&fullname=Smriti%20sharan

·         Sales force DEV 401 Certified Developer.

·         Sun Certified Programmer for the JAVA Platform Standard Edition 5 (SCJP 5.0)

 

TECHNICAL SKILLS:

 

Salesforce Technologies	SFDC Certified Force.com Developer, Salesforce CRM, Salesforce SFA, Marketo, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, S Controls, Veeva Crm, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects.
ETL/Integration Tools	Eclipse Force.com IDE Plug-in, Connector, Informatica, Data loader, Force.com, Workbench, Cast Iron systems, Composite, Scribe.
Languages	Apex, C, C++, C#, Java, HTML, JavaScript, DHTML, SQL, XML
Operating Systems	Windows NT / 2000 / XP Pro / Vista, Windows Server 2000 / 2003 / 2008.
Database	MS SQL Server 2000/2005, PL/SQL, RDBMS, Oracle 8i/9i/10g, MS Access, and MySQL
Documenting Tools	MS Office, MS Visio Pro

 

 

PROFESSIONAL EXPERIENCE:

 

Client:            ZS Pharma, CA                                                                                                                    Jul ‘15 – till date           

Role:               Sr.  Sales force Developer

 

ZS Pharma is dedicated to challenging the status quo in disease states where therapeutic options have been limited. We are currently focused on using our proprietary ion-trap technology to develop new treatments that are focused on addressing unmet needs in the medical community

 

Responsibilities:

 

·      Performed the detailed analysis of functional and technical requirements; designed & deployed the custom objects; identified the lookup and master-detail relationships; and created the junction objects. Demonstrated ability to translate customer requirements into specification.

·      Developed Visual Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.

·      Created workflow rules and defined related tasks, email alerts, and field updates.

·      Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.

·      Performed the roles of Salesforce.com Analyst/ Developer and Administrator in the organization

·      Implemented Email-to-Case, Web-to-Case entry and manual case entry for entering customer’s cases in Cases Tab.

·      Involved in providing Sales force automation solutions using the Veeva system suite of applications such as Veeva iRep, Veeva Vault, CLM (Closed Loop Marketing) etc. 

·      Worked on various Sales force/Veeva integrations with SAP, Oracle and other third party systems to support Order Management module. 

·      Created and customized value propositions and a summary of the key items to in order to maximize deployment value using Marketo.

·      Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.

·      Used field level security along with page layouts to manage access to certain fields.

·      Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.

·      Involved in integrating Salesforce CRM with its ERP (Oracle EBS) system.

·      Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Leads, Campaigns, Reports and Dashboards.

·      Used SOQL & SOSL with in Governor Limits for data manipulation needs of the application using Force.com Explorer.

·      Managing the end-to-end technical delivery for multiple Sales force, Veeva, and Siebel and custom applications 

·      Worked on service cloud to provide a power and full functionality to a device.

·      Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.

·      Developed and supported Extraction, Transformation and Load process (ETL) using Informatica.

·      Created test scenarios on Sandbox environment and used Force.com Component Deployment Wizard for migrating data between Force.com IDE and Sandbox environment.

·      Integrated the Web Services for extracting the data from external systems to display in the pages of Salesforce.com.

·      Worked with Sales force to understand lightning limitations and workarounds

·      Provided post-implementation support to assist end users in creating reports, dashboards and certain Administration tasks including creating and maintaining user profiles and privileges.

Environment: Salesforce.com, Apex, Marketo, Visual force, triggers, test method, workflow, validation rules, SOSL, SOQL, AppExchange, data loader, report, dashboard, Force.com IDE, Java, JavaScript, HTML, XML, Oracle, partner portal, Web portal,ETL, Service Cloud and Sales cloud.

 

 

 

Client:            Hughes, Maryland                                                                                                          Aug ‘14 – Jun ‘15

Role:               Sales force Developer

Hughes provides managed network services throughout the U.S., delivering continent-wide broadband satellite and terrestrial connectivity along with an ever growing range of fully managed solutions and applications to major enterprise and government customers.

Responsibilities:

 

·   Performed the role of Salesforce.com Developer and Administrator in the organization.

·   Prepared specifications for system enhancements and customization.

·   Involved in identifying, planning and implementing new Salesforce.com features and functions new screens, workflow, force.com objects, reports and Apex code to meet business requirements.

·   Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to manage sharing access among different users. 

·   Designed and deployed Custom tabs, Approval Processes and Auto-Response Rules for automating businesslogic. 

·   Created workflow rules and defined related tasks, email alerts, and field updates. 

·   Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.

·    Involved in Service cloud and Sales cloud for Implementation/Customization.

·   Integrated Salesforce CRM and the legacy system using Cast Iron Integration Systems.

·   Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation Rules and formulafields to the custom objects. 

·   Integrated AppExchange applications like Case History Timeline makes it possible for users to create a timeline showing all stages of a case. 

·   Integrated SFDC with Oracle ERP for order management system using Informatica.

·   Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports for different user  profiles based on the organization’s need.

·   Developed Various Visualforce pages as per organization requirements. 

·   Integrated the Web Services for extracting the data from external systems to display in the pages of Salesforce.com.

·   Used Force.com developer toolkit including Apex Classes, Apex Controllers and Apex Triggers to develop custom business logic.

·   Involved in developing, implementing & testing on the Sandbox environment.

Environment: Salesforce CRM, Apex Language, Visualforce Pages, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox Data loading, Eclipse IDE Plug-in, HTML, Java Script, CSS, XHTML, DHTML, XML, Web Services, SOAP, UI, Eclipse, Oracle, SOQL, SQL SharePoint,Webservices, Service cloud and Sales cloud.

 

Client:            E Trade, Atlanta, GA.                                                                                                      Sep ‘13 – Jul ‘14

Role:               Sales force developer

 

E TRADE is an innovative financial services company offering a full suite of online brokerage, investing and related banking solutions, delivered at a competitive price. They empower individuals to control of financial futures by providing the products, tools and services to meet near and long term investing goals.

Responsibilities:

 

·   Created Custom objects to build new application functionality in the Salesforce.com.

·   Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields.

·   Developed web-to-lead functionality for Healthstream.com site that directs leads from web to Sales force CRM and worked with web services.

·   Worked for profile setting and security for different store user.

·   Used Marketo for creating and customizing value propositions of the key items in order to maximize deployment value.

·   Provided custom reports and dashboards to support the needs of the users and executives.

·   Developed Apex Classes & Triggers to implement the business logic as per the requirements and worked with web service API.

·   Developed SOQL and SOSL queries to get data from different related objects.

·   Involved in developing, implementing & testing on the Sandbox environment.

·   Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.

·   Created validation rules for data quality.

·   Integrated the various Web Services for extracting the data from external systems to display in the pages of salesforce.com

·   Worked with Sales force to understand lightning limitations and workarounds

·   Created email templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.

·   Involved in authoring Business Requirement Documents (BRD) into System Requirement Specifications (SRS) and identifying interface and business process specifications.

Environment: Saleforce.com platform, Marketo, Force.com Sites, Apex, Visualforce (Pages, Component & Controllers), Pages, Data Loader, HTML, Java, Java Script, CSS, Workflow & Approvals, Veeva Crm, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Data Loader, SF Explorer and Eclipse IDE Plug-in.

 

Client:            Farmers Insurance, Los Angeles, CA.                                                                          Oct ‘12 – Aug ‘13

Role:               Salesforce Developer

 

Farmers Insurance was built to last, with a firm foundation of reliable businesses and a dedication to continual improvement. What began as a simple car insurance company for farmers has become a multi-line, multi-company insurer and financial services group with a solid reputation for doing the right thing for the right reason.

 

Responsibilities:

 

·   Implemented minor enhancements on standard objects including Campaigns, Leads, Accounts, Contacts, Opportunities, Quotes and Activities.

·   Developed Apex Classes & Triggers and linked them to manage the workflows developed in the system.

·   Customized tabs for among different business users group and Business centers.

·   Created custom links and Many-to-Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent.

·   Supported the data migration activities for migration of the data from various business sources with the support of Salesforce CRM.

·   Interacted with various business user groups to increase the user adoption for helping them use the software

·   Provided user support and bug fixing activities as per the SLA.

·   Worked on various salesforce.com standard objects like Cases, Accounts, Contacts and Solutions.

·   Created workflow rules and defined related tasks, time-triggered tasks, email alerts to implement business logic.

·   Extensively used Data Loader for insert, updates, and bulk import for Accounts, Contacts, Leads and Opportunities.

·   Designed, implemented and deployed the Custom objects, Page layouts, Custom tabs and Components to suit to the needs of the application.

·   Implemented various Custom Reports and deployed them for different business user levels.

Environment: Saleforce.com Platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, S-Controls, HTML, Java Script, Apex Triggers, Web Services, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

 

Client:            ACCEL Frontline, Chennai, India                                                                        Aug ‘10 – Aug ‘12

Role:               Sales Force Developer

 

ACCEL Frontline Limited is a leading provider of Integrated IT services to small, medium and large enterprises.

 

Responsibilities:

 

·   Integrated the Web Services for extracting the data from external systems to display in the pages of salesforce.com. 

·   Performed detailed analysis of business and technical requirements and created solutions by customizing various standard objects of Salesforce.com (SFDC) and other Platform based technologies like Visual force, Force.com API, and Web Services. 

·   Worked as an Admin to identifying, planning and implementing new salesforce.com features and functions (new screens, workflow, force.com objects, and reports, apex code) to meet business requirements. 

·   Worked as a Sales Force Chatter APP with the organization and regularly participated in the meetings and chatter community. 

·   Implemented Apex Classes & Triggers and linked them to manage the workflows Implemented in the system. 

·   Used force.com developer toolkit including visual force pages, apex classes, apex controllers and apex triggers to develop custom business logic. 

·   Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports, and created custom objects based on Business need. 

·   Created Custom Objects and fields for transactional and contractual information. 

·   Generated Apex Classes using WSDL and wrote business logic layer for integration with external web services to the system for functional needs. 

 

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse.

 

Client:            Ericsson, Gurgaon, India                                                                                               Sep ‘09 – Aug ‘10

Role:               Java Developer

Ericsson has environment strive to connect everyone, wherever they may be. Because by being connected, people can take part in the emerging global collaboration that is the Networked Society - a society in which every person and every industry is empowered to reach their full potential.

Responsibilities:

·         Identified the Business Requirements of the project.

·         Extensively used the Jakarta Struts Framework. 

·         Implemented user session management using Http Sessions. 

·         Used JDBC to access Oracle Database and used Stored Procedures. 

·         Developed JSP Pages made them accessible to the Client using Web Logic Application Server. 

·         Developed Ant (build.xml) targets for build and deployments on Web Sphere Application Server 5.0. 

·         Extensively used complex SQL statements including joins and nested queries 

·         Developed Stored Procedures extensively used XPath for finding information in an XML document. XPath is used to navigate through elements and attributes in an XML document. 

·         Involved in preparing the Detailed Design document for the project.

·         Developed UI using JSP, Tiles, Java Script, and CSS.

·         Developed the application using Struts framework.

·         Used JDBC to connect to the database.

·         Involved in Unit testing, System Testing and writing test cases.

·         Design Database tables and Wrote SQL queries and stored procedures

·         MySql Server administration

·         Apache Tomcat server administration.

Environment: Core Java, J2EE, Servlets, JSP, Struts 1.2, JDBC, SAX, HTML, CSS, Java script, WSAD, Web Sphere 5.0, Windows XP, and Oracle 9i.

 

Client:            Dell, Gurgaon, India                                                                                                        Jun ‘08 – Aug ‘09

Role:               Java Developer

 

Dell leads enabling standards and technologies through industry groups and strategic partners. Dell trust in partnership, rather compete with top industry technology suppliers and original development manufacturers.

Responsibilities: 

·         Involved in various phases of Software Development Life Cycle (SDLC) such as requirements gathering, modeling, analysis, design and development. 

·         Used Rational Rose for Use case diagrams, Activity flow diagrams, Class diagrams and Object diagrams in the design phase. 

·         Developed Custom Tags to simplify the JSP code. Designed UI screens using JSP, Struts tags and HTML.

·