Candidates About

                     

                Sunder                                                                                                                      

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Sr. Salesforce Developer and Administrator

PROFESSIONAL SUMMARY:

§  Around 8+ years of professional IT experience in Salesforce.com Developer/Administrator which involved in implementation, development, integration with cloud applications and also includes configuration and database activities.

§  Experienced in all phases of Software Development Life Cycle (SDLC), quality management systems and project life cycle processes. Highly skilled in Salesforce.com (SFDC) development and implementation.

§  Strong experience in Steel Bricks and Oracle Big Machines CPQ implementation.

§  Manage all CM tools (JIRA, Confluence, Artifactory, SVN, Maven, Jenkins, ANT, Git, GitHub, Visual Studio) and their usage / process ensuring traceability, repeatability, quality, and support.

§  Configured and maintained user security permissions in compliance with organizational needs.

§  Proficient on Execute and deliver clean system configuration and development, data loads, setting up and managing security and user permissions, and liaising with appropriate individuals on Salesforce integrations

§  Extensive experience using Salesforce.com Administration, Territory management, Creating Roles, Profiles, Page Layouts, Workflow Alerts, Actions and Approval Workflow Data Validation.

§  Experience in implementing validation Rules, Field Dependencies, Assignment Rules, Work Flows, Process Builder and Approval Processes for automated alerts, field updates & Email generation according to application requirements.

§  Extensive experience in analyzing business requirements, entity relationships and converting to Salesforce custom objects, lookup relationships, junction objects, master-detail relationships.

§  Technical Knowledge about Salesforce Lightning schema builder, Process builder, app builder components and Lightning connect.

§  In-depth understanding of CRM business process that include Forecasting, Campaign Management, Lead Management, Order Management, Account Management, Case Management and Merging Management.

§  Experience on tools like Data Loader, Work bench, Demand tools &Eclipse.

§  REST, SOAP API& knowledge in Streaming API to send real-time notifications to Deal desk users.

§  Experience in using Force.com Web services API for implementing web services in the application for access to data from different users.

§  Hands on experience working with HTML, XML, CSS, JQuery, JavaScript and AJAX. 

§  Experienced in Sandbox Management (Like Refreshing Sandbox, Creating New Sandbox, and Migrating code from one sandbox to the other). 

§  Experience in building Lightning components using Controllers, Handlers and using these components in the Visual force pages and integration using Lightning Out.

§  In-depth understanding in managing VeevaandVeeva CRMquarterly releases and testing of new functionalities and bug fixes

§  Experience in SFDC development using Apex classes and Triggers, Visual Force, Force.com IDE, SOQL, SOSL.

§  Strong knowledge and working experience in software Development Life Cycle(SDLC) methodologies such as Agile, Scrum and Waterfall model

§  A quick learner to new concepts and ability to meet deadlines and handle pressure in coordinating multiple tasks in a work/project environment.     

TECHNICAL SKILLS:

Salesforce Technologies	Salesforce CRM, Apex Classes & Apex Triggers, Oracle Big Machine CPQ,  SOQL, Veeva, SOSL, Visual force Pages / Components, Apex Web Services, Custom controllers & Extensions, Workflow Approvals, AJAX, HTML, XML Case Management Automation, Dashboards, Custom Objects.
Force.com Tools	Force.com Eclipse IDE plug-in, Apex Data Loader, Force.com migration tool, Force.com Explorer, Workbench & ETL Tools.
Languages	Apex, Java, HTML-5, CSS2, JavaScript
Operating Systems	Windows all, OS X, IOS
Utilities	MS- Office suite
Database	Force.com, SQl server 2005/2000, Oracle 11g/10g/9i
Configuration Skills	Workflow: time-dependent actions, field updates, email alerts, task Creation and Custom Object development; Field creation, Page Layout Creation/editing, Related list customization, Record Types, Field Level and Object level security, role hierarchies, sharing models, SFDC
Project Management:	Agile,Waterfall model

 

PROFESSIONAL EXPERIENCE:

 

Essilor of America Inc, Dallas, TX                                                                           Oct 2015 – Till Date

Sr Salesforce Developer

 

Responsibilities:

·         Involved in all phases of software development lifecycle including functional analysis development of technical requirements, prototyping, coding, testing, deployment and support.

·         Developed Custom objects, workflows, triggers, the force.com IDE, migration tools, SOSQL, and web service with the help of salesforce.com development environment.

·         Familiar with Steel Brick CPQ for subscription, billing, invoicing and can take control of sales process from Quote to Cash. Generated Revenue recognition status automatically with Steel Brick CPQ.

·         Migrated consistently to Lightning from Classic in order the sales reps find Just-In-Time information about customers and prospects.

·         Used Lightning for efficient Navigation and the ability to switch between custom branded apps.

·         Performed Bulk Data Migration from Traditional Applications to Salesforce using Import Wizard, Excel Connector, Dataloader.io, Workbench, backupify, Apex Data Loader utility and ETL tools.

·         Developed and maintain Visual force, APEX to support Custom development as needed.

·         Hands on experience on Lightning for Customizing Reports and Dashboards for business use.

·            Worked onsales cloud module such as Web-to-lead, Auto-response rules on standard objects like Account, contact, lead, campaigns.

·         Used New Lightning UI to brings Salesforce into the responsive UI era of web-based applications

·         Involved in the customization of the Salesforce app using Lightning resources.

·            Strong experience in working on various tools/technologies in CRM. These include Veeva CRM (Salesforce), Force.com (Sales and Service Cloud), and Veeva Vault, Informatica Cloud, and Informatica Power center, Oracle PL/SQL, SQL Server, Oracle Apex and UNIX/LINUX

·         Developed several Apex Triggers, Classes and Apex API based – Java classes during the project lifecycle.

·         Worked on Service Cloud and Sales Cloud implementations.

·         Integrated Apex with External services in JAVA using Rest API.

·         Worked in developing various Apex classes, components, and Visual Force.

·         Used Salesforce Lightning Components for building customized components replacing the existing ones; using JavaScript on the client side and Apex on the server side.

·         Developed Apex classes along with Enabling Aura to make them available to Lightening components.

·         Involved on creating Lightening Pages Inside Lightning Community Builder. 

·         Designed and developed Visual-Force pages based on the business requirements.

·         Worked with Dynamic Apex to access Objects and Field values based on user inputs, execute dynamic SOQL, SOSL and DML queries.

·         Configuration of integration environment as Jenkins, Gerrit, Docker.

·         Manage re-architecture of Jenkins and integration with Confluence for release management and documentation assets. Re architect a Maven based system reducing build times.

·         Administrated and monitored the company's Salesforce CRM application. Created the workflows for automated lead routing, lead escalation and email alert.

·         Involved in Data mapping and migration of data from legacy systems to SalesForce.com Objects and fields.

·         Performed Bulk Data Migration from Traditional Applications to Salesforce using Import Wizard, Excel Connector, Data loader, Workbench, backupify, Apex Data Loader utility and ETL tools.

·         Designed a responsive website using Bootstrap contents that fit different devices including mobile, tablet and desktop.

·         Developed Test cases for Unit Testing of the Mappings and was involved in the Integration Testing.

·         Used Tabular, Summary and Matrix reports to create Standard reports and Custom reports.

·         Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects. With the help of master detailed relationship, rollup-summary fields are created as per the organizational requirements.

·         Proven analytical reasoning skills, which helped in understanding management and user needs, and being able to efficiently provide adequate solutions.

 

Environment: Saleforce.com platform, Service Cloud, Apex Language, Visual Force (Pages, Component & Controllers), Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Lookup and Maser Details Page, Security Controls, Salesforce1 Mobile, HTML, Java Script, Java, Web Services, Sandbox, Eclipse IDE Plug-in.

Nationwide, Columbus, OH                                                                          June 2014 - Aug 2015

Sr Salesforce Developer

 

Responsibilities:

§  Managed Different users and Customized page Layouts for Opportunity, Contacts and Accounts depending upon user roles and groups.

§  Developed Various Custom objects, Custom tabs, Formula fields, Master-Detail, Lookup Relationships, validation rules, Reports, Dashboards.

§  Worked with security and sharing rules implementation at object, field, and record level for different users at different levels of organization and Single Sign-On (SSO) setup.

§  Involved in querying Salesforce tables using SOQL & SOSL queries using Force.com Explorer.

§  Performed the unit testing on APEX controllers and triggers and maintained the code coverage of 97%.

§  ReviewVeeva product enhancements, identify and configure the items that fit client business need.

§  Application customization forVeeva online version using Apex triggers, VisualForce pages and Apex classes, SOAP API.

§  Perform detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com and other Platform based technologies like Visual Force, Force.com API, and Web Services.

§  Experience in using Oracle, SQL Server and SQL databases and familiar with stored procedures triggers and functions using PL/SQL.

§  Responsible for Testing - unit testing & integration testing using JUNIT.

§  Designed and Developed the mobile UI screens using JavaScript, Angular JS, JQuery, JSP, Html and CSS. 

§  Involved in debugging and troubleshooting the bugs and resolved those issues. 

§  Administered and monitored the company's Salesforce CRM application.

§  Developed and implemented both the time dependent and time independent workflows as per the requirement.

§   Created profiles, roles and implemented object level, field level and record level security.

§  Developed and deployed workflow rules, approval processes, email templates, and assignment rules.

§  Generated reports and dashboards based on the user requirements.

§  Designed and Implemented Salesforce1 Mobile App for users to access real time information.

§  Designed VisualForce pages with XML, HTML along with custom controllers and controller extensions.

§  Worked on service cloud module like case management automation to track and solve customer's issues and Implemented Email-to-Case entry and manual case entry for entering customer's cases in Cases Tab.

§  Worked on data migration from databases to SFDC using Data Loader.

 

Environment: Saleforce.com platform, Apex Language, Visualforce (Pages, Component & Controllers), Salesforce.com Data Loader, Workflow & Approvals, Reports, Service Cloud, Custom Objects, Custom Tabs, Email Services, HTML, Sandbox, ANT migration tool, Eclipse.

Auto Trader, Atlanta, GA                                                                              July 2013 – June 2014

Salesforce Developer/Administrator

 

Responsibilities:

·         Created Roles, Profiles, Access Settings, Workflow Rules, Validations, creation and modification of fields and page layouts, upload of data.

·         Deployed Apex using Force.com IDE, Force.com Migration Tool and Web Services API.

·         Created Dashboards and Dashboard Components and implemented multiple levels of Dashboards and scheduled Dashboard refresh.

·         Used Visualforce Templates and Placeholders to encapsulate page elements to be reused across several Visualforce pages.

·         Used Organization security, Network-based security and Session security to implement platform security.

·         Used Picklists, Dependent Picklists, Record Types to enforce data quality.

·         Used Tab permissions, Record type permissions and Field Level Security to implement component-based security.

·         Used Tabular, Summary and Matrix reports to create Standard reports and Custom reports.

·         Designed and modified Approval processes and created Approval steps which used email alerts and field updates.

 

Environments: Profiles, Security control, Eclipse Force.com IDE 3.4, APEX Data loader, Force.com migration Tool.

 

 

UMB Kansas City, MO                                                                                   Oct 2012 – June 2013

Salesforce Administrator/Developer

 

Responsibilities:

·         Involved in Requirement gathering and development of Design Document and Technical Design Document.

·         Responsible for implementing APEX (Salesforce) based RESTFUL Services for providing bi-directional integration between Salesforce (Cloud Platform) and Documentum (On-Premises Application).

·         Setup the custom Approval Process with Email alerts, Field updates and Web Services integration.

·         Implemented Apex Triggers, Apex REST Services and custom Apex Controllers.

·         Responsible for setting up oAuth to enable external client applications to communicate with SFDC platform.

·         Customized the views by using custom Visualforce pages and Standard Apex Controllers.

·         Involved in developing the web based front end GUI for the fulfillment application using Bootstrap, JQuery, JSF (Java Server Faces).

·         Resolve the Cases and support the team on urgent bases, implementation and working with real-time troubleshooting.

·         Responsible for implementing Apache JERSEY based RESTFUL Services for performing all system functions (Search, Retrieve Metadata and Content, Create Documents) against a Documentum Repository.

·         Responsible for implementing Fulfillment Services for Fax (Right Fax API), SMS (Web Services), Email and Print Services.

 

Environment: Salesforce Force.com, Service Cloud, REST API, Apex and Visualforce, SOQL, SOSL, Data Loader, Eclipse, Java Server Faces (JSF), Servlets, Directory Server, Documentum Composer.

KPIT, Pune, India                                                                                           April 2010 -Aug 2012

Salesforce Administrator

 

Roles & Responsibilities:

 

·         Interacted with business operations, understand business model, involved in gathering requirements, communicated business process, translated needs into salesforce terms, developed data model, defined objects and relations.

·         Participated in Requirement Gathering Sessions & JAD Sessions.

·         Reviewing the test cases provided by the QA team, and providing feedback.

·         Created user Roles and Profiles and Sharing settings.

·         Used field level security along with page layouts to manage access to certain­­­ fields.

·         Created workflow rules and defined related tasks, email alerts, and field updates.

·         Performed complete analysis of existing systems in organization and corresponding business process for sales and marketing.

·         Developed a web-to-lead functionality to vertrue.com site which directs leads to Salesforce CRM. ­­

·         Created custom Dashboards for manager’s home page and gave accessibility to dashboards for authorized people.

·         Conducted GAP Analysis and enhanced business process by integration

·         Worked on Agile and Scrum Methodology for Salesforce custom app implementation.

·         Developed S-Controls to manage sales plan call sheets within salesforce, capturing prep data and call activity.

 

Environment: Salesforce, Agile, APEX, Visual force, Web services, Force.com IDE, Integration, Triggers, Work flow rules, Validation rules, XML, WSDL, SOQL, Test classes, Deployments.

 

Kreativ Solutions,Hyderabad, India                                           May 2008 - March 2010

Salesforce Administrator

 

Responsibilities:

·         Involved in various phases of Software Development Life Cycle (SDLC) of the application like requirements gathering, Design, Analysis and Code development. 

·         Developed Use case diagrams, Object diagrams, Class diagrams, and Sequence diagrams using UML. 

·         Extensively designed and developed web pages using JSP, HTML5, JavaScript, AngularJS and CSS in the front end.

·         PAGE FLOW is used to drive user interfaces.

·         Used JDBC to invoke Triggers, Stored Procedures in Oracle10g.

·         Developed web pages using HTML, ASP.Net and Master Pages.

·         Used Web services (SOAP) for transmission of large blocks of XML data over HTTP. 

·         Developed Restful Web services for transmission of data in JSON format.

·         Developed ANT scripts for automating build process

·         Extensively worked on XML DOM Parser. 

·         Used Spring Model View Controller (MVC) 2 architecture. Used JSPs in front-end, Used XSL/XSLT for transforming common XML format into internal XML format.

·         Used Log4J API for logging and debugging.

·         Used JIRA as bug tracking tool.

·         Implemented the Web Services with WSDL, UDDI, and SOAP from the scratch by using Apache Axis.

·         Deployed the application on WebSphere server.

 

Environment: J2EE, Struts, Servlets, EJB, AJAX, HTML, CSS, XML, Ant, JavaScript, Oracle 10G, Eclipse 3.0, WebSphere 5.x, Log4J, Junit, Rational Rose AngularJS.