Candidates About

 

Bharadwaj Pisupati

PROFESSIONAL SUMMARY:

Ø  Around 8+ years of Software Development Experience with 6+ years experience in Salesforce CRM Platform as admin and developer.

Ø  Certified Salesforce Administrator (ADM 201).

Ø  Experience in all phases of Software Development Life Cycle (SDLC) including requirements analysis, design specification, coding and testing of enterprise applications

Ø  Responsible for researching and developing existing and new CRM solutions

Ø  Handled as primary resource for product enhancements and became SME for the product

Ø  Experience in bulk data migration from Excel, MS outlook and Legacy Systems like Oracle, SQL Server to Salesforce.com using Informatica cloud, MuleSoft,

Ø  Experience in Salesforce.com Development by developing the presentation layer in Visualforce and Automating business logic in the Apex Programming by creating/using the Classes, Triggers, Standard Controllers, Custom Controllers, Controller Extensions, and S-Controls.

Ø  Good experience with Administration, Configuration, Customization, Development and support experience on Salesforce.com Platform.

Ø  Strong Experienced knowledge in querying salesforce.com database using SOQL & SOSL queries, Relationships and Lookups using Force.com Explorer and in apex programing.

Ø  Experience in implementing apex batchable and Schedulable interfaces considering salesforce limitations

Ø  Experience working with CRM salesforce.com sandbox and production environments having agile life cycle environment.

Ø  Experience working with MavensMate and Force.com Plug-in environment.

Ø  Ability to manage multiple tasks while maintaining organization and timely completion of projects

Ø  Self-directed with the ability to work with little supervision

Ø  Well versed in cloud technology and on-premise infrastructure integration for Salesforce.com using Force.com platform, Web services and third-party packages.

Ø  Expert in designing, creating and maintaining Salesforce.com Roles, Profiles, Permission Sets, Sharing Rules, OWD Settings, Groups, Queues, Workflow Rules, Approvals, Email Templates (HTML & Visual Force Templates), Email Services, Record Types, Page Layouts, Search layouts, Validation rules, Reports, Dashboards and Tasks, Service Cloud.

Ø  Extensively worked on creating and customizing the Reports, Analytic snapshots and Dashboards.

Ø  Experience in capturing, analyzing and documenting requirements for CRM Salesforce.com implementations.

Ø  Worked on CPQ and CLM process.

Ø  Hands on experience in writing, testing and implementation of the triggers, stored procedures, functions, packages at database level (Oracle and MS SQL) using PL/SQL.

Ø  Competent in analyzing and creating Narrative Use Cases, Use Case Diagrams, Activity diagrams, Class diagrams, Data/Navigational flow diagram using UML Tools like MS Visio.

Ø  Experience in Unit Testing, Bug fixing and documenting also had hands on Experience in ETL

Ø  Capable of handling multi-tasking and Willingness and ability to quickly adapt and learn.

 

 

 

SKILLS

 

Salesforce Technologies                                 Salesforce SFA, Apex Languages, Apex Salesforce CRM, Class/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages/Components, Formula Fields, Standard Controls, Workflows Rules & Approvals, REST API.

Salesforce Tools                                             Force.com Eclipse IDE Plug-in, Force.com, Explorer, Force.com Data Loader, Force.com Platform, Aura Framework

Programming Web and Graphics                    C++, Java, Java Script, HTML, CSS, XML

Programming Methodology                            Object Oriented Programming

 

PROJECT PROFILE

 

Cox Automotive, Dunwoody, GA

Sept16 – Present

Role: Sr. Salesforce Developer/Admin

Responsibilities:

Ø Responsible for gathering the requirements by coordinating with the business analysts, developers and project managers, to better customize, and utilize the full functionality of the Salesforce.com CRM solution.

Ø Implemented SFDC CRM to deliver various reports in Sales and Marketing departments.

Ø Efficiently worked with standard Salesforce.com objects like Accounts, Contacts, Leads, Cases and Opportunities.

Ø Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components.

Ø Agile Development Methodology was followed for the implementation.

Ø Implemented Sales cloud and incorporated the enhanced features as required to streamline the business process

Ø Developed and managed complex workflows, approvals, validation rules, assignment rules.

Ø Defined the lookup relationship and master-detail relationship on the objects that helps in associating the records and defining a parent-child relationship in which the master object controls certain behaviors of the detail object respectively.

Ø Imported data from excel sheets in to Leads, Accounts, Contacts and Opportunities using Data Loader and Import Wizard.

Ø Developed Assignment rules, Escalation rules to enable proper routing of cases to the case team members.

Ø Worked effectively to ensure that the data is protected and is made available to the authorized users by customizing the user Roles, Role hierarchies, Profiles and Sharing settings.

Ø Responsible for controlling security and sharing of sales reports and dashboards, providing regulated, auditable cross-functional access for anyone in the organization.

Ø Created custom buttons and links on Account and Relationship Group object for generating auto Reports.

Ø Experience working with Mavens and Force.com Plug-in environment.

Ø Well versed in cloud technology and on-premise infrastructure integration for Salesforce.com using Force.com platform, Web services and third-party packages.

Ø Expert in designing, creating and maintaining Salesforce.com Roles, Profiles, Permission Sets, Sharing Rules, OWD Settings, Groups, Queues, Workflow Rules, Approvals, Email Templates (HTML & Visual Force Templates), Email Services, Record Types, Page Layouts, Search layouts, Validation rules, Reports, Dashboards and Tasks, Service Cloud.

Ø Extensively worked on creating and customizing the Reports, Analytic snapshots and Dashboards.

Ø Experience in capturing, analyzing and documenting requirements for CRM Salesforce.com implementations.

Ø Implemented REST-based web service using Mule soft, to get real-time data into salesforce from External Source

Ø Worked on issues related to customized case edit for service console

Ø Providing solution to technical team and business, if there are any best practices for coding and design implementations.

 

Environment: Apex Classes, Triggers, Visualforce (Pages, Component & Controllers), Web Service, Apex Callouts, HTML, Java Script, Java Script Remote Objects, Communities, Chatter, Data Loader, Workflow & Approvals, Reports, Custom Objects, Email Services, Security Controls, Sandbox data loading,

 

 

Chase Bank, Alpharetta, GA                                                                           

May 13 – September16

Role: Sr. Salesforce Admin/Developer

Responsibilities:

Ø Developed and managed complex workflows, approvals, validation rules, assignment rules.

Ø Defined the lookup relationship and master-detail relationship on the objects that helps in associating the records and defining a parent-child relationship in which the master object controls certain behaviors of the detail object respectively.

Ø Imported data from excel sheets in to Leads, Accounts, Contacts and Opportunities using Data Loader and Import Wizard.

Ø Developed Assignment rules, Escalation rules to enable proper routing of cases to the case team members.

Ø Worked effectively to ensure that the data is protected and is made available to the authorized users by customizing the user Roles, Role hierarchies, Profiles and Sharing settings.

Ø Responsible for controlling security and sharing of sales reports and dashboards, providing regulated,

auditable cross-functional access for anyone in the organization.

Ø Created custom buttons and links on Account and Relationship Group object for generating auto Reports.

Ø Supported and maintained SSO (Single Sign On) to users for logging into salesforce application

Ø Supported internal and External Audits on apps and user access to functions and tools, and business process

Ø Built sites pages in Salesforce. These sites pages are hosted in other systems and users can create the cases/Customer feedback records through sites pages. And these users don’t consume any salesforce license. The Sites pages will provide them with the latest information on the cases they raised.

Ø Implemented the "Knowledge one" feature in Salesforce. With this Sales Rep's can view the knowledge articles and solve them with very less turnaround time.

Ø Performed tuning Triggers, classes and visual pages to provide better user experience and avoid hitting governor limits.

 

Environment: Apex Classes, Triggers, Visualforce (Pages, Component & Controllers), Web Service, Apex Callouts, HTML, Java Script, Java Script Remote Objects, Communities, Chatter, Data Loader, Workflow & Approvals, Reports, Custom Objects, Email Services, Security Controls, Sandbox data loading.

 

 

Bank of America, Charlotte, NC                                                                            

Oct’ 11 –May’ 13

Role: Salesforce Admin

Responsibilities:

Ø Created custom objects and fields using master detail relationship, look up relationship depending on the requirements.

Ø Created page layouts, validation rules and workflow rules.

Ø Worked On Data Migration from Databases to Salesforce Using Apex Data Loader.

Ø Generated SOQL statements to search the information.

Ø Built APIs with Salesforce.com Apex SOAP/REST Services.

Ø  Designed Visualforce Pages with html along with custom controllers and controller extensions.

Ø  Designed, and developed Apex Classes, Apex Triggers for various functional needs in the application.

Ø Worked with QA to prepare test cases for and testing the functionality of the software.

Ø  Used Force.com Web services API and outbound messaging for implementing web services through WSDL in the application for access to data from External systems and websites.

Ø Acted as a legacy for creating new roles and profiles in the organization.

Ø Involved in creating new user accounts and configure Salesforce to fit security needs at the user and organization levels.

Ø  Developed automated workflows and approval processes for sales opportunities and lead routing.

Ø Worked on Accounts and Contact management system.

Ø Created and modified several Triggers on object field/record  operation(creation,  update, delete)

Ø Used SOQL & SOSL for data manipulation needs of the application using platform database objects.

Ø Used Apex Data Loader and Bulk API for insert, update, and bulk import or export of data from Salesforce.com objects. Used it to read, extract and load data from comma separated values (CSV)

Ø Involved in the Data Transformation and Data Cleansing activities while transferring the data to the external system using Informatics on Demand.

Ø Developed force.com sites and exposed as internal webpage to get survey results.

Ø Worked on various Salesforce.com standard objects like Cases, Accounts, Contacts and Account Junction Objects.

Ø Implemented Batch Apex, Schedule Apex Jobs

 

Environment : Saleforce.com platform, Web Services Visualforce (Pages, Component & Controllers), Apex Language, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows.

 

Wells Fargo, San Francisco, CA                                                                        Nov’09 to Oct’11

Role: Salesforce Admin

Responsibilities:

Ø Worked with various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards

Ø Created various Custom Objects, Tabs, Components, Triggers, S-controls.

Ø Created several Validation Rules, workflow rules, time triggered tasks, email alerts, filed updates to implement business logic.

Ø Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response

Ø Rules for automating business logic.

Ø Create auto response emails including suggested solutions for cases raised via email and web-to-case

Ø Worked on Data integration, metadata management. ETL data modeling tool sets. Performed Functional Testing and Back-end

Ø Involved with ETL test data creation for all the ETL mapping rules and source data validation

Ø Strong ability in developing advanced SQL queries to extract, manipulate, and/or calculate information to fulfill data and reporting requirements including identifying the tables and columns from which data is extracted

Ø Maintained Object permissions, Field permissions, and User permissions, Tab settings, App settings, Apex class access, Visual force page access, Page layouts, Record Types, Login hours & Login IP ranges.

Ø Wrote Apex web services to get real time data from 3rd party systems.

Ø Used Apex Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects. Used it to read, extract and load data from comma separated values

Ø Perl scripting for automation of data validation from Oracle

Ø Preparing and supporting the QA and UAT test environments

 

Environment: Saleforce.com platform, Data Loader, HTML, CSS, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Sandbox data loading, Eclipse IDE Plug-in, Informatica (ETL), TOAD, Perl, Oracle 10g using PL/SQL, Oracle (8i, 9i & 10g), Perl scripting, Batch scripting, VB script

 

 

IT America Inc                                                                                                     Jan 09 – Oct 09

Role: Java Developer

Responsibilities:

Ø Developed the user interface using  JSP, HTML, DHTML, JSTL, CSS and Struts Tags

Ø Used AJAX for validating the Address, library books information using First Logic

Ø Used Java Script for Client side Validations

Ø Used JDBC API for database  interactions

Ø Deployed the application on JBOSS

Ø Written SQL and PL/SQL Scripts to generate the reports  and Worked with complex joins, sub queries

Environment: DOJO, core java, JDBC, JUNIT, HTML, JSP, Servlets, Tomcat server, Oracle, Eclipse